--- title: "Groupmail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Groupmail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/134666/GroupMail/" page_type: "product" language: "en" --- # Groupmail Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Groupmail ## What is Groupmail? Simple email software for nonprofits, churches, schools, and associations. Send updates to your members without marketing complexity. Set up in 10 minutes with an intuitive editor and straightforward list management. Human support (not chatbots). Trusted since 1996. 20% nonprofit discount on all plans. BYOSMTP model connects your email service for better deliverability and lower costs. Built for organizations that need to communicate with their community—not run marketing campaigns. ## What is Groupmail used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Groupmail?[Manage this product listing](https://www.g2.com/products/groupmail/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Groupmail 4.3 (10) VS. [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (10) Ease Of Use 4.0 (13,488) Value For Money 4.4 (8) Value For Money 4.2 (10,228) Customer Service 3.6 (8) Customer Service 4.0 (10,017) ## Groupmail alternatives [4.8 (1,423)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,552)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,520)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [View all alternatives](https://www.capterra.com/p/134666/GroupMail/alternatives/) ## FAQs about Groupmail Overview ### Which roles and teams benefit most from Groupmail? Groupmail is most used by marketing, public relations, and sales teams that need to send targeted campaigns, announcements, and follow-up messages at scale. IT managers, developers, and engineers benefit from managing distribution lists and email delivery, while research, healthcare, and client-facing staff use it for organized stakeholder communication. Answer based on 10 reviews Overview ### What company size and specific industries is Groupmail built for? Groupmail is designed for nonprofits, churches, schools, and associations that need simple member email, especially smaller organizations with limited setup needs. Its unlimited contacts and managed delivery suit groups that want straightforward communication tools at an accessible starting price. Features and Usability ### What are the key features of Groupmail? Groupmail offers email campaign management, newsletter management, and campaign scheduling, plus contact management, list management, and subscriber management. It also includes segmentation, personalization, A/B testing, autoresponders, drip campaigns, campaign analytics, real-time reporting, click tracking, and GDPR and CAN-SPAM compliance. Pricing ### How much does it cost and what fees or limitations are included? Groupmail starts at $15 per month for the Community plan, which includes unlimited contacts and 5,000 emails monthly. A free version is available. The Continuity plan costs $29 per month, and the Business plan is $49 per month, with API access and dedicated support for larger organizations. Integrations ### Which third-party tools and platforms does Groupmail integrate with? Groupmail integrates with Adobe Photoshop, Adobe Premiere Pro, SMTP2GO, and SendGrid. These integrations cover creative asset preparation for email campaigns and email delivery services, giving Groupmail connections across design and sending platforms. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Groupmail offer? Groupmail provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Groupmail offer? Groupmail provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. No reviewer feedback about support experience is available, so support quality, response times, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Groupmail supports all three features that reviewers rate most highly: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and send targeted campaigns, plan delivery at the right time, and keep subscriber lists organized, allowing teams to manage outreach more efficiently and improve campaign execution. Email Campaign Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Campaign Analytics Track and interpret campaign performance metrics Campaign Scheduling Set campaign schedules by selecting start, pause, and end dates Groupmail 36 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Tracking: Track delivered, received, and opened emails - For Nonprofits: Software specialized for non-profit organizations - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Lead Capture: Automatically identify and save contact information of potential customers - List Management: Manage contacts across multiple mailing lists - Member Database: Add, store and access information pertaining to members - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Newsletter Management: Create and update newsletter content to increase engagement - Personalization: Adjust communications based on previous interactions or personal preferences - Preview Functionality: Preview materials before finalizing projects - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Subscriber Management: Add or remove subscribers from mailing lists - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.0 (10) 4.0 Based on 10 reviews ## Pricing Value for money 4.4 (8) Free Version [View pricing plan details](https://www.capterra.com/p/134666/GroupMail/pricing/) Free $0.00 It includes: - Up to 500 Contacts - 1,000 Emails/Month - Simple Editor - Basic Analytics - Email Support - Managed Email Delivery Community $15.00 Flat Rate,Per Month It includes: - Unlimited Contacts - 5,000 Emails/Month - Unlimited Lists - Scheduled Sending - Your Branding - AI Writing Help - Email Support - Managed Email Delivery Continuity $29.00 Flat Rate,Per Month It includes: - Unlimited Contacts - 5,000 Emails/Month - Migration Assistance - Onboarding Call - Annual Handover Call - Custom Email Domain - Priority Support - Managed Email Delivery Business $49.00 Flat Rate,Per Month It includes: - Unlimited Contacts - 5,000 Emails/Month - API Access - Use Your Own Email Service - Custom Email Domain - Dedicated Support - Managed Email Delivery Value for money 4.4 (8) 4.4 Based on 8 reviews ## Integrations [ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ SMTP2GO](https://www.capterra.com/p/166646/SMTP2GO/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (8) 3.6 Based on 8 reviews ## User reviews Overall rating 4.3 Based on 10 reviews Filter by rating 5(4) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Revanth S. Application Engineer Consumer Services ### "Amazing tool to Execute proper Email Campaigns" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 28, 2021 GroupMail has helped to Maintaining good relation with customers with amazing email campaigns. Sending news letters, Customized emails, big campaigns, etc are easy with GroupMail. Pros Creating and Maintaining Email Campaigns has been easy due to GroupMail. Interface is simple but has good features for good Email marketing. It's easy to use and for beginners its easy to learn. Cons I got all the features that i needed, so didn't found any loop holes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sameer S. IT Manager Events Services ### "We moved to a cloud solution after using Group Mail for several years." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 11, 2020 We used Group Mail Business for several years then we moved to a cloud based solution. Pros Group mail allows you send unlimited emails from your own PC/Server. You can have unlimited campaigns. Its a one time buy solution, however you need to pay only if you need to upgrade. Cons The template designer has few features. You cannot easily design a rich content email. Not much intuitive interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Research Tech III Higher Education ### "GroupMail is awesome! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2019 OVER all experince has been great and I would recommend to others! Pros it Helps to share emails or messages or anything with other collegques easily. Really great tool for the price. Cons I think some of the Templates are limited and some of the advanced features are not there in GroupMail. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Armando O. representante comercial Internet ### "Group Mail review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 16, 2019 Pros For my work as a affiliate seller is very important have a mail manager for create new lists and separate groups for send informations products i dont have much time so i need a easy and fast program for send emails, i just use the basic by trying to learn more , the templates are very usefull for create more professional marketing emails Cons i dont have much support to learn more about the tools and resources , just trying to watch you tube tutorials and search for new tips Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Patient experience specialist Hospital & Health Care ### "Customer engagement made easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 12, 2019 Overall I have a good experience with this, it’s easy to use. Pros This is a great software that allows you to connect and engage with your customers. The ability to send customizable emails, news letters and promotes make it a great communication tool to utilize when engaging with customers. What I really like about this application is the simple ability to manage your contacts. Really a great tool for the price. Can’t say enough about it. Cons No Cons here!! It has all the great features that come with These email software tools. Ability to intergrate into existing CRMs, tracking and reporting features etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Julia M. Nanny Education Management ### "Group mail review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 18, 2019 Pros I have found this software to be simple. Cons I did not find anything wrong with this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Research Associate Hospital & Health Care ### "It does one task well that is to send personal emails to different groups of receipients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 22, 2018 I had used a previous incarnation of the programme several decades ago when I was running a charity in the UK. It was then a simple interface which effectively did a mail merge to send a template out to everyone in the database. You can customise the fields so that the email can appear more personal. The software has improved a lot and I like the templates but it still does not thing well – send out nice and personal emails to groups of people individually. Pros It is simple to import a list of names and addresses. The templates are great to be able to send anything from formal mailouts to fancy newsletters to a group. The ability to customise the mailout by incorporating the fields in a mail merge format makes it more personal and less likely to be marked as spam. You can even schedule mailouts in batches to different groups. Cons The interface is basic and at first it took me a few tries to be able to successfully get it working but once you know you way around it is easy and very useful. It does few things but what it does I like it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TF Todd F. Web Developer ### "Nice software that delivers emails and keeps your servers clean" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 November 30, 2017 Pros I use GroupMail even though email marketing is a small part of my background. Someone can be trained on how to use the platform with zero experience and be sufficient because of GroupMail's ease of use and good functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Kenneth T. Public Relations ### "Very easy to use and affordable email marketing software for a small company" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 November 25, 2017 Helps with our public relations and client communications to send out notifications and alerts. Pros For very small companies, this is a nice product that does the job. Simple functionality and easy to use. Get's the emails out without too many steps or complications. Simple software. Cons Templates are limited and some of the advanced features in competitors aren't there. Simple product that is limited but does the job. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vance C. Marketing Education Management ### "A bit old fashioned. Not in the cloud with an online service. You have to install software. " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 November 7, 2017 Pros At times it can be fast and straightforward but otherwise it can be pretty limited. They do a good job of making sure your email servers are clean. Cons Old fashioned. Not many good templates. Competitors are log-in based but if I want to train my coworker to use, I have to install the program on their computer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134666/GroupMail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.