# Page 5 | Hippo Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Hippo Manager the right Veterinary solution for you? Explore 133 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134667/Hippo-Manager/reviews --- Hippo Manager 3.9 (133) [View alternatives](https://www.capterra.com/p/134667/Hippo-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Hippo Manager ## Showing most helpful reviews Showing 101-125 of 133 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SN Susan N. Veterinarian Used the software for: 6-12 months ### "I have no regrets signing up with Hippo. I have found it easy to use with great features" November 12, 2017 5.0 Pros The customer support for Hippo is as great as I could ask for. Questions are answered usually within hours if not minutes! Changes are made promptly as well. It is easy to figure out and use. I haven't even begun to use all of its features! Cons I wish there was a way to attach electronic files to the patient files and it would be nice to send messages to the clients right from the program. Having it save automatically would be nice too, but I have learned to do that fairly quickly! Review Source SM Sarah M. Owner Veterinary Used the software for: I used a free trial ### "Great!" May 17, 2019 5.0 Good, very customer friendly Pros User friendly, aesthetically pleasing. Easy to put alerts on owners and patients. Cons making templates for exams, difficult. Inability to use without internet. Review Source Response from Hippo Manager Software May 20, 2019 Hi Sarah, Thanks for your review! We're so happy you're enjoying all our easy to use features and the alerts that makes it easy to quickly check for patient and owner updates at a glance - very helpful for new staff and busy clinics. Hippo Manager does require a connection to the internet, so, if your practice wifi or wired internet goes down, or you're out in the field, Hippo Manager can run off cell phone wifi. We will be reaching out to make sure you're accessing templates and getting what you need from them for exams. Thanks again for being a valued practice partner! MH Mary H. Veterinarian Veterinary Used the software for: Less than 6 months ### "Good decision to change to this software" June 1, 2018 4.0 Money savings and good support included Pros Easy to learn and use. Support is excellent and included in price . Works with client to resolve problems . Exact opposite of previous support where it was$$$$$ to even say hello to support . Cons There are some features missing . Combining multiple patients is hard . Templates are not as variable as I wanted . Although not hard the rads and ultrasounds have to be added separately . Small price to pay for good support Review Source Response from Hippo Manager Software June 4, 2018 So good to hear from you Mary! Your comments are so valuable and we really appreciate that you've let us know that we're able to deliver on a promise that includes high satisfaction unlimited support and training for one subscription price per month, per vet! We'll be sure to have someone from our customer service team reach out to you regarding templates and combining patients to see how we can help there. Great to have you on board and we're looking forward to growing with you! JH Jorrie H. LVT Veterinary Used the software for: Less than 6 months ### "Will probably be better within the next year" May 18, 2019 3.0 Pros Cloud based and accessible from mobile devices. Cons Ease of use is not great, some parts are very bulky and don't make a lot of sense. Review Source Response from Hippo Manager Software June 3, 2019 Thank you for your user feedback of Hippo Manager. Although it looks like you're enjoying the mobility and ease of use between multiple devices it seems we've fallen short of your expectations. We will work hard to rectify that. We're proud of the software that we've developed and we make every effort to have it be as easy to use and simple to learn no matter the user. Unlimited training and support is offered with every subscription so we will reach out to make sure you're able to take advantage of that and get you going in Hippo Manager, faster, better, stronger. :) Thank you for being a great part of the Hippo Herd! CC Carissa C. DVM-Owner Veterinary Used the software for: Less than 6 months ### "Review from CVS" June 26, 2020 5.0 It has been great and the support team has been amazing with helping me and add things i need Pros I like the set up and user friendly and most of all i liked the sales people and demo over others that i spoke with Cons there is no way to keep track expenses for other purchases made Reason for choosing Hippo Manager I like the people i talked to and the ease of use Review Source Response from Hippo Manager Software June 29, 2020 Dr. Coulson, Thank you so much leaving a review, and for the shout out for our sales team. We think they are awesome, too! It's great to hear you find it easy to use. We are very appreciative to have CVS be a part of the hippo herd, and look forward to connecting with you more at our monthly training sessions. Please let us know if you need anything or have questions. Thanks!! Sarah KA Kimberly A. RVT Used the software for: Less than 6 months ### "I havent had too much experience with Hippo yet but it seems to be an easy system." June 8, 2018 4.0 Pros easy client access, you just need to make sure your on that patient. Love the easy and large icons! Also like that there is a bar that has tabs to click on making it easy for the management etc tabs. Like that the vaccine chart is so easily accessable Cons Not sure yet. I wish there was an anesthetic monitor chart, if there is on I havent found it yet. Do I need to create one? Review Source Response from Hippo Manager Software June 11, 2018 Kimberley, we truly appreciate you taking the time to give feedback to veterinary professionals in our industry so that we can find our best fits with other practice partners! We try to make everything about our software accessible and low on clicks, we're always working to improve big and small areas that see the greatest ROI for our users! We will have our training team reach out to you regarding charts, customizing charts is a big part of the flexibility of our software and we're excited to show you more! MS Morgan S. Vet Tech Veterinary Used the software for: 6-12 months ### "Ehhh" May 17, 2019 3.0 Pros I’d say the only “pro” would be the cost Cons Medications aren’t as convenient to add compared to other softwares, freezes up a lot, randomly deletes items out of the computer, it’s necessarily very “time savvy” compared to others Review Source SK Stephanie K. Admin Assistant Veterinary Used the software for: Less than 6 months ### "Hippo Review" May 18, 2019 4.0 Pros We like the feature of being able to drag specific appointments to the schedule, as well as just dragging appointments to change the time. The check out process is also very easy. Hippo is easy to learn for new hires. Cons The uploading photos and documents has been frustrating, as they either don't upload at all or upload to the wrong patient file. It would be more convenient if you could click to add an appointment and select the client you wish to add while making the appointment, not having to switch to the patient before making the appointment. Review Source HK Heather K. Receptionist Veterinary Used the software for: Less than 6 months ### "Lots of info in one place" May 23, 2019 4.0 Pros I like that it is fairly user friendly and support is always available. Cons Navigating it is a challenge, but after a few weeks I've got the hang of it. Review Source Response from Hippo Manager Software May 24, 2019 Hi Heather, Thanks for reviewing Hippo Manager. We love that you've found a lot of features bundled up in our easy to use veterinary software. So glad you've experienced our five star customer service and support, too. Navigating any new software can be a challenge which is why we offer unlimited training and support with every subscription. We will reach out to make sure you've got access to a custom training session and all online resources. Thank you for being a valued member of the Hippo Herd! JI Jonathan I. Vetouch Vice President Veterinary Used the software for: 6-12 months ### "We appreciate the customization of the software, but struggle with the ipad or tablet interface. " May 11, 2019 4.0 My colleagues work more closely with the hippo manager, but I have only heard great things about how receptive they are to our comments. Pros I love the smart search for clients first/last names and patients. The overall ease of use and customization are strengths of this software. Cons While using this software on the ipad/tablets widgets would not stay in place while on the main screen. It just didn't run as smoothly as we had hoped and slowed our clinic flow as a result. We tried it on various wifi speeds and ipads, but still ran into slower processing times. Review Source MH Melissa H. Student Veterinary Technician Veterinary Used the software for: Less than 6 months ### "Hippo Review" July 20, 2019 4.0 Pros It is easy to look at and follow along with Cons Uploading files can be a challenge. Some file types don't open easily on Hippo. I also can't verify my email because it won't send me an email to verify it. So I constantly get a pop up saying I need to verify my email, but it won't let me. Review Source CK Chase K. Veterinarian Veterinary Used the software for: Less than 6 months ### "Great for equine mobile practice" April 2, 2017 4.0 I have a mobile equine practice where it is very important to have a software package that works easily and quickly. Hippo Manager has proven to to meet and even exceed my needs for delivering top quality care at the farm. The screens are intuitive and easy to get through. Having the main patient screen being the center of the program allows you to access everything you would ever need about that patient without having to search around. Also, I like that Hippo Manager is a cloud based system. It has allowed me to either use a computer to run the program on the farm, or even my cell phone. (the screen is small but it still works great). Overall, I would highly recommend Hippo Manager software to any mobile veterinarian. Pros Ease of use, accessability Cons Invoices are not also mailed to me, just to the client. Review Source TS Tobe S. Owner/Veterinarian Used the software for: Less than 6 months ### "Pretty easy to use" June 1, 2018 4.0 Pros It's not Cornerstone or Avimark or Impromed- I like using something that no one else has and don't have to compare to it. Cons Not happy about how it's not tab friendly or ease of entering inventory. Still new to it and haven't been fully prepared to be using it as much as I've needed or should use. Review Source Response from Hippo Manager Software June 6, 2018 Dr. Singleton, Thank you letting us know why you like our software, we set ourselves apart from server based as well as other cloud competitors by being easy to use and simple to learn, complimented by our fresh, intuitive interface! We'll be sure to have our training team reach out to you to make sure you're getting to use all the features inside Hippo Manager as you continue to get to know the software. Great to have you part of our Hippo Herd! VR Verified Reviewer DVM Veterinary Used the software for: Less than 6 months ### "Love it" May 15, 2019 5.0 We are incorporating telemedicine into our practice so since hippo is cloud based it really helps us stay on top of everything. Adding in the zipwhip app too has been amazing. Pros Accessibility- I can jump on Hippo anywhere that I get an internet signal making it easy to up date records, check my schedule, or order up new medications. Cons Still figuring out easiest way to do accurate reminders and prevent old reminders from cluttering our list. Review Source LG Laura G. Office Manager Veterinary Used the software for: 6-12 months ### "So far it has been a good experience. Customer support is great. " October 23, 2017 5.0 It is very easy to set up a client in Hippo. Even the doctor can do it! Recording notes and attaching files is super easy as well. The benefit is that its fast to accomplish these things. Less steps than our other software. Pros easy to use. Attaching our medical letters in Hippo is much easier than our past software. I like the email ability for invoices and estimates. Cons We are a specialty clinic so we need more flexibility. I have already spoken to customer support regarding expanding on estimate note space and the ability to have a separate sections to put all our referring veterinarians in. Review Source KG Katherine G. Owner/vet Veterinary Used the software for: I used a free trial ### "Customizable but few features built in" May 11, 2019 4.0 Sales team was nice but never went forward with converting because we found other softwares we liked more. Pros Can customize to your own needs and inexpensive on a monthly basis Cons Not as user friendly as other cloud-based; not as many features Review Source Response from Hippo Manager Software May 17, 2019 Hi Katherine, Thanks for taking the time to review our software based off your free trial experience. We take feedback to heart and look to make improvements for our veterinary partners that matter. Our practice management software is built for the future. This means that we have the framework and layout to incorporate features and functionalities that the ever changing veterinary industry demands. We are always adding new features and invite you to try another no-obligation free trial again so you can be sure you're getting the service and quality of product for the long-haul that your practice deserves. Thank you again for your time. JB Josh B. Veterinarian Veterinary Used the software for: Less than 6 months ### "Good product that will continue to get improve." April 12, 2017 5.0 Our clinic is in the second month of using Hippo manager and so far we are pleased with the program. We are a high volume mixed animal practice that is 90% walk-in based, so our needs are different than most other clinics. We are very impressed with the support that Hippo offers and the ability to customize the program for our needs. The company even sent someone to our practice to observe how we work, so that they can better customize the software for us. Customer support takes all suggestions seriously and is continually trying to improve their product. Overall this is a great program to have. Pros Customization Cons Very mouse dependent Review Source KC Katelyn C. Vet Assistant Veterinary Used the software for: Less than 6 months ### "Hippo" May 10, 2019 4.0 It was a huge change and I had to relearn everything. Some things are really simple and other things take a lot longer than they use to on our old software. Pros I like that it is cloud based and that I can check the schedule from home. Inventory is pretty easy to check as well. Cons I don’t like that you can’t have multiple patients up and I also do not like how you have to get out of the check out page to get medication labels. I think medication labels should be printed as you go through the check out stage automatically. Review Source ME Megan E. Office manager Veterinary Used the software for: Less than 6 months ### "Hippo " May 14, 2019 4.0 I feel that once everyone is completely trained on the software in our office it will be much simpler that our old system Pros After learning everything that is offered through the software I believe it has a lot to offer. Cons I have a lot of issues with templates and having to go in and readjust them every time we use them. Review Source JC Jennifer C. Professor Used the software for: 6-12 months ### "Easy to use and looks nice." November 17, 2017 4.0 Pros Ease of use. I can easily get to where I need to be on a page without going in circles. Also easy to customize. Cons Only functions with google chrome. I like firefox and had to download google chrome to get it to work. Review Source Response from Hippo Manager Software November 20, 2017 Thanks for your review, Jennifer. We work very hard at making sure we've developed a practice management software that's simple, efficient and affordable. Hippo Manager works best with Google Chrome AND Safari on mobile Apple devices, We love that you've been able to customize it for your needs at Tyler Junior College! BD Brent D. Practice Manager Used the software for: ### "Easy to Use, Excellent Service" July 17, 2015 5.0 We just got started with HippoManager a month ago at our formerly paper-record office. We love the ease-of-use and functionality, with custom loading pages for each user. The scheduler is nicely laid-out and robust, with color-coding for easy viewing. We are inputting our shipments for live inventory tracking, which syncs with the invoice creation and POS system. Merging our old data has been easy with Hippo's document upload feature, which lets use scan our old papers in each time a patient is seen, making the transition occur over time for active patients. Best of all, when we've had issues, Sam and his team are there to help us so quickly! We highly recommend Hippo Manager to any size clinic looking to organize. Review Source Response from Hippo Manager Software July 20, 2015 Thanks for the review! We are excited to be your software partner. PV Peggy V. Receptionist Used the software for: 1-2 years ### "This is my second review and things have only gotten marginally better." February 23, 2018 2.0 Pros There is very little to be excited about with the Hippo Manager System. Cute logo and can be accessed by phone. Review Source JK Jyoti K. Accountant Hospitality Used the software for: 1-2 years ### "This program helps in keeping a log on the time spent on performing maintenance. " June 27, 2017 4.0 Tracking maintenance jobs, time taken to resolve/repair. Pros We are able to track how much time it took from the time we got the maint. request until it was completed. Cons Initially the program was a little hard to grasp but now utilizing it has become easier for our maint team. Review Source RT Ruth T. Owner Non-Profit Organization Management Used the software for: Less than 6 months ### "Excellent!" June 17, 2016 5.0 This software is exactly what we needed at a great price. It can grow with us which is great feature! We love how easy it is to use and customize. The tech support has been awesome and fast! We love it! Pros User friendly - easy to learn. Lots of functionality. Simple and priced right. Cons So far nothing... Review Source Response from Hippo Manager Software June 20, 2016 Thank you for the review and kind words, Ruth. It is pleasure to be your software partner! We appreciate all that you and the staff do for animals at The ANNA Wellness Centers. HW Heather W. Medical Administrative Manager Veterinary Used the software for: Less than 6 months ### "Hippo Review" May 14, 2019 5.0 Pros The features are very user friendly and well thought out. The dashboard is customizable based up on the users needs. Cons There is no integration with Antech or Heska yet, but they hope to add it soon. Review Source Similar Products Featured