--- title: "PhoneBurner Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PhoneBurner Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more." source_url: "https://www.capterra.com/p/134672/PhoneBurner/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # PhoneBurner Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PhoneBurner ## What is PhoneBurner? Stop dialing, and start connecting. PhoneBurner's efficient power dialer delivers exceptional call answer rates so reps have more meaningful conversations and squeeze more juice out of contact lists. Protect against spam flags. Automate tedious workflows. Blend phone, email + SMS. Coach live. Access industry-leading reports and analytics. Get award-winning support. Try PhoneBurner and compare your connect rates. ## What is PhoneBurner used for? [Auto Dialer](https://www.capterra.com/auto-dialer-software/)[Call Center](https://www.capterra.com/call-center-software/)[Telemarketing](https://www.capterra.com/telemarketing-software/) Top alternative Featured Overall rating Based on 177 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price $165 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PhoneBurner?[Manage this product listing](https://www.g2.com/products/phoneburner/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PhoneBurner 4.8 (177) VS. [4.6 (145)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $165 Per User, Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (173) Ease Of Use 4.6 (143) Value For Money 4.6 (123) Value For Money 4.5 (140) Customer Service 4.7 (154) Customer Service 4.5 (141) ## PhoneBurner alternatives Highest Rated [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (487)](https://www.capterra.com/p/132405/Five9/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132405/Five9/) [Call Logic](https://www.capterra.com/p/164101/Call-Logic/) [4.6 (57)](https://www.capterra.com/p/164101/Call-Logic/reviews/) Starting price $79.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164101/Call-Logic/) [View all alternatives](https://www.capterra.com/p/134672/PhoneBurner/alternatives/) ## FAQs about PhoneBurner Overview ### What problems does PhoneBurner solve? PhoneBurner solves the slow, repetitive work of manual outbound calling by power dialing contact lists, dropping prerecorded voicemails, sending follow-up emails, and recording dispositions in one calling session. SDRs, BDRs, inside sales teams, lead-generation agencies, and customer outreach staff benefit when they need to work cold leads, maintain follow-ups, and keep CRM records current. Answer based on 134 reviews Overview ### Which roles and teams benefit most from PhoneBurner? PhoneBurner is most used by sales teams, business development representatives, and account executives managing high-volume outbound calls, lead follow-up, and appointment setting. Insurance agents, loan officers, and real estate professionals use it to contact prospects quickly. Recruiters coordinate candidate outreach, while owners and executives oversee sales activity and pipeline progress. Answer based on 163 reviews Overview ### What company size and industries is PhoneBurner built for? PhoneBurner is built for results-driven B2B and B2C businesses, primarily small companies, which account for 76% of reviewers, with Financial Services leading at 15%. It also serves midsize businesses (13%) and enterprises (11%), with Insurance (13%) and Marketing and Advertising (8%) among its common industries. Answer based on 176 reviews Features and Usability ### What are the key features of PhoneBurner? PhoneBurner includes core outbound calling features such as power dialing, prerecorded voicemail drops, call dispositions, and call scripting. It also offers email templates and automated follow-up workflows, with CRM integrations for syncing leads and call activity. Reviewers most often highlight the dialer, voicemail-and-email actions, call list management, and contact management. Answer based on 73 reviews Pricing ### How much does it cost and what fees or limitations are included? PhoneBurner offers Standard at $165 per user/month, Professional at 195, and Premium at 215. A free trial is available. Standard includes unlimited dialing minutes; Premium adds a dedicated inbound number, SMS, and unlimited recording storage. Reviewers describe month-to-month billing without upfront implementation costs, though some small businesses consider the pricing expensive. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does PhoneBurner integrate with? PhoneBurner integrates with Salesforce Sales Cloud, HubSpot CRM, Dynamics 365, Pipedrive, Zapier, Google Calendar, Mailchimp, and Zendesk Sell. Salesforce Sales Cloud is the integration most frequently confirmed by reviewers, including syncing call dispositions and supporting CRM-linked calling workflows. PhoneBurner supports more than 20 integrations across CRM, calendar, and outreach tools. Answer based on 21 reviews Getting Started and Support ### How easy is it to onboard and train a team on PhoneBurner? PhoneBurner is generally easy to onboard, with live online training, webinars, documentation, and videos supporting setup and daily use. Reviewers report that end users and SDR teams learn core calling workflows quickly, including scripts and contact imports. New users may need time to learn where features are, while organized onboarding and tutorials help. Answer based on 18 reviews Getting Started and Support ### What customer support options does PhoneBurner offer, and how do users rate the experience? PhoneBurner offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users frequently describe support as responsive, helpful, and patient during setup, troubleshooting, and integrations, with some reporting replies within minutes. A smaller number cite weak billing assistance, inconsistent service, or support that was only adequate during the learning curve. Answer based on 58 reviews Phone calls ### How well does PhoneBurner handle outbound phone calls? PhoneBurner speeds up outbound calling with rapid dialing, call dispositions, voicemail drops, scripts, and follow-up actions. Sales teams, lead-generation firms, and fundraising users value moving quickly through contact lists while retaining call records. However, it does not provide inbound calling support, and some users encounter occasional session glitches or caller information display issues. Answer based on 73 reviews ## Features AI summary Based on 699 Auto Dialer reviews Capterra data shows that buyers of auto dialer software rank the following features as their top priorities: - **Auto-Dialer** (**61%** of reviewers rated this feature as critical) - **Lead Management** (**49%**) - **Call Logging** (**46%**) PhoneBurner supports all three of the features reviewers rate highest: **Auto-Dialer**, **Lead Management**, and **Call Logging**. Together, these capabilities help sales teams place calls more efficiently, keep lead information organized, and maintain accurate records of every conversation, allowing teams to follow up faster and manage outreach with more consistency. Lead Management 4.9 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Call Logging 4.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Recording 4.4 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Automatic Call Distribution 4.1 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Routing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Contact Management 5.0 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Manage, organize, and store contact information PhoneBurner 111 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Automatic Outbound Dialer: Dials outbound calls automatically - Blended Call Center: A call center that both makes and receives calls - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call Duration: Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Call Whispering: Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Client Management: Manage contact details and communication with clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Cost Analysis: Analyze and calculate business costs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - FCC Compliance: Federal Communications Commission (FCC) compliance - For Insurance Industry: Intended to be used by insurers - For iPad Devices: Operate/access software on iPad Devices - For Sales Teams/Organizations: Caters to sales teams - For Startups: Primarily serving startup companies - FTC Compliance: Federal Trade Commission (FCC) compliance - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Inbound Reporting: Track and monitor incoming call statistics - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Outbound Reporting: Track and monitor outgoing call statistics - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recording: Record live video calls to play later - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents - Unattended Call Management: Manage calls that were missed or not attended - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (142) 4.6 Based on 142 reviews ## Pricing Value for money 4.6 (123) Free Trial [View pricing plan details](https://www.capterra.com/p/134672/PhoneBurner/pricing/) Standard $165.00 Per User,Per Month It includes: - 30 Day Call Recording Storage - Call Tracking and Analytics - Email Sending and Tracking - Unlimited Dialing Minutes - 1 Click Voicemails Professional $195.00 Per User,Per Month It includes: - Live Call Monitoring & Coaching - 90 Day Call Recording Storage - Connect via Softphone - Open API - Krisp AI-powered noise cancellation - 2x Contact Imports (20000/Mo.) Premium $215.00 Per User,Per Month It includes: - Unlimited Call Recording Storage - SMS Text Messaging - Priority Phone Support - Dedicated Inbound Number - 5x Contact Imports (50000/Mo.) Value for money 4.6 (123) 4.6 Based on 123 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (154) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (154) 4.7 Based on 154 reviews ## User reviews Overall rating 4.8 Based on 177 reviews Filter by rating 5(149) 4(20) 3(7) 2(0) 1(1) Mentioned topic Sorted by most recent Jazmin T. Costumer Service Representative Business Supplies and Equipment ### "Efficient Power Dialer that Boosts Productivity and Outreach" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2026 Overall, PhoneBurner has been a very efficient tool for outreach and sales calling. It significantly increases daily call volume and reduces repetitive manual work. Once set up, it streamlines communication and helps manage follow-ups effectively. Pros PhoneBurner makes outbound calling much faster and more organized. I really like the power dialer feature because it eliminates manual dialing and automatically logs call details. The email follow-up integration right after a call saves a lot of time, and the call disposition tracking keeps the team organized and focused on leads. Cons The pricing can be a bit steep, especially for smaller teams or individual users just starting out. Additionally, the interface feels slightly outdated compared to newer platforms, and it takes a bit of time to fully customize all the workflows and email templates to fit specific needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Business Development Specialist Real Estate ### "HOMEstretch ROC Phoneburner Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 October 27, 2025 The lack of name being shown before I get on the phone makes it nearly unusable, and I only use it when I am rushing to try to contact as many leads as possible. I would use it much more if it integrated better with our CRM and showed me the names of who I was calling Pros Allows me to dial more efficiently. I can get through a much higher volume of calls by using the power dialer and voicemail recorder features Cons Has problems where I can't see the name of the person I'm calling. This really hurts my credibility and my ability to build relationships on the phone Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Capucine L. Responsable logistique Real Estate ### "Fiable et sérieux " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 18, 2025 Globalement notre expérience avec le logiciel Phone Burner est positive car elle est facilement maniable et fiable. Il garantit une excellente confidentialité. Pros L’aspect le plus appréciable du logiciel PhoneBurner est l’automatisation des appels qui représente un gain de temps considérable. Cons Le moins appréciable en revanche concernant ce logiciel est sa tarification assez élevée et des fonctionnalités assez limitées si on se contente de la version en base gratuite. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Joe C. Development Architecture & Planning ### "Good system. Greedy company" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 12, 2025 Good for calls but expensive. Has a basic CRM can reach people and can follow up. Many options exist but they treat existing customers as a sure thing. Pros Good for calling. Very expensive compared to competitors. Seem greedy. Cons Super expensive. They keep raising rates. You can't talk to billing and they seem a tad greedy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2025 Thank you for sharing your thoughts, Joe. We’re glad to hear PhoneBurner has helped you connect and follow up efficiently. We also understand your concerns about pricing. After holding rates steady for over 15 years, we recently made a tough decision to adjust them. This allows us to continue improving our technology, support call deliverability, and invest in new features our customers count on. Still, we work hard to keep costs down and deliver real value to our customers every day. We appreciate your honesty — and your business — and we’re committed to earning both. JJ James J. Sales Rep Capital Markets ### "REALLY EASY TO LEARN" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 14, 2024 Super easy to record calls , follow up leads, disposition leads and adapt to learn to use Pros It’s easy to ads my calls to calendars and track leads Cons Sometime program crashes but it reboots on its own Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BE Bradley E. Associate Accounting ### "PhoneBurner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 19, 2024 Pros Quality service, customer service is 5 star, the SMS is an issue. Cons SMS do not work regardless whatever I do. Not good for sole proprietors or S-corps Reasons for choosing PhoneBurner They are reliable and efficient. Best out there for outbound dials. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2024 So happy to hear about your success with our dialer and service team, Bradley. Sorry for the SMS challenges -- industry guidelines require A2P 10DLC registration for business texting. If we can be of any assistance, please don't hesitate to reach out! SL Sergio L. Legal recepcionist Legal Services ### "Cameron Firm, PC / Legal receptionist Input." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2024 Since I began using it, my approach to clients has become easier due to its follow-up and disposition features, which make my calling sessions easy. Pros I find it very convenient to use a phone burner session to keep in touch with my clients and potential clients. Follow-up is part of my daily routine and if I have more than one client to follow up with, a phone burner session is an easy and efficient solution that meets my needs. Cons It is not being able to make 3-way calls. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2024 We're excited to hear that PhoneBurner has become a part of your routine - making follow-up easy and efficient. Our call transfer feature may help with your 3-way call needs. Don't hesitate to reach out if we can help! EA Edward A. Senior Transition Consultant Financial Services ### "great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2024 like it 100 percent, and the organization of my call list are important. Pros helps me mass produce calls, and keep a trackable system for growth. Cons sometimes the login fuction is slow but can get through it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2024 Thanks for the kind words, Edward. Glad to hear PhoneBurner is helping with your efficiency and organization! AE Alex E. Partner Law Practice ### "Very limited functionality, decent for a mom and pop shop" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 November 3, 2023 Good for a small mom and pop intake situation Pros The ease of integration is the best part of the product. Simply upload an XLS sheet and go. Cons There are no ways to ensure the intaker is actually making the calls Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YP Yvette P. Owner / Operator Internet ### "Phone Burner Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 4, 2023 I recommend the Phone Burner platform because it is practical and user friendly. Plus, it really helps to have custom real-time accurate interactions with customers, to increase sales. Pros I like the fact that Phone Burner is so customizable. Every business needs something different that works for them. And this platform has the ability to adapt accordingly. It is practical, easy to set up, and user friendly. Cons It can be a tad expensive for a small business. But it is really worth it. If you use it on a consistent daily basis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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