# Page 6 | PhoneBurner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is PhoneBurner the right Auto Dialer solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134672/PhoneBurner/reviews --- PhoneBurner 4.8 (176) [View alternatives](https://www.capterra.com/p/134672/PhoneBurner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of PhoneBurner ## Showing most helpful reviews Showing 126-150 of 176 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RV Randy V. Financial Professional Financial Services Used the software for: Less than 6 months ### "Leading By Example" September 28, 2016 5.0 Hi Jeff and John, your PhoneBurner system works great. Out of the last 165 dials I have connected with 10 very strong potential clients. I was able to call the 165 individuals in just under 2 and a half hours (2:26) to be exact. I have agents in my office come up to me throughout the day looking over my should to see what I am doing. This is exactly what our office needs to take business to the next level. Thank you very much for all of your help, Randy Pros Customer Support is always available. John and Jeff have given me and my company all the help on specialized items that have been requested. Very professional staff and system. Cons None Review Source Tony C. Branch Manager, Sr Loan Officer NMLS # 21336 Financial Services Used the software for: 6-12 months ### "null" August 24, 2017 5.0 Review Source DP Drew P. CEO & Founder Real Estate Used the software for: ### "Functional & Easy to Use" January 27, 2017 5.0 I looked at several dialing platforms when I first launched my business. I chose PhoneBurner because of the ease-of-use and outstanding support I received during my trial period. As my team has grown, the people at PhoneBurner have been there every step of the way with answers to my questions and suggestions for how to improve our processes. The software itself works great and I couldn't be happier with my choice to go with PhoneBurner. Review Source Karen B. Diamond Leader Health, Wellness and Fitness Used the software for: I used a free trial ### "Best Autodialer Available" January 27, 2016 5.0 PhoneBurner is super easy to use and has a ton of amazing features. Anyone can log in and easily pick up how to use this system. Email follow up, custom lists, no delays when calling, tons of customizable features. PhoneBurner is definitely the best autodialer on the market! Pros Ease of use. Easy to learn. Very responsive. Customer support is top notch. Cons There is nothing negative to say. Review Source VR Verified Reviewer Graphic Designer Financial Services Used the software for: Less than 6 months ### "Best Value for Inside Sales for CRM/Autodialer" March 20, 2018 5.0 Pros Phoneburner has so many sales tools and it is a simple system. They care about their customers and provide incredible service. Cons I think the recording calls function could be better. I wish there was a database or cloud to store recorded calls. If someone happens to delete one, there's no getting it back. Review Source Kasey B. Adjunct Professor of Political Science Higher Education Used the software for: Less than 6 months ### "Best software out there for this field" March 13, 2018 5.0 Pros Great software. Used it a few times and it filters out the majority of the spam calls/texts while still recoding the calls you need. Loved using it Cons Better for businesses, it's kinda pricy for a single user who might have a passing need for it. Still outstanding software if you require call filtering Review Source SP Sabina P. Supervisor Insurance Used the software for: Less than 6 months ### "Extremely Satisfied PhoneBurner User" August 28, 2020 5.0 I love it! PhoneBurner has made My job a lot more efficient and has allowed Me to achieve better results in less time Pros Very easy to use. Efficient. Has the desired results and best of all, saves time Cons At first the integration was a bit challenging , but with continued use it became extremely user friendly Review Source DW Dee W. Exec Admin Used the software for: ### "Great experience with this program." October 5, 2017 4.0 Pros This program made this really convenient especially for an entrepreneur and business person like myself. Cons I did not like that for me it was slow, I'm not sure if it is this way for most customers but maybe it was my system. Review Source Response from PhoneBurner October 9, 2017 Glad you've had a great experience with PhoneBurner so far, Dee. We'd love to help you troubleshoot whatever has been slow, but your account seems to be under a different name. Please reach out to our support staff directly and we'll help you get you up to peak efficiency! KM Katrina M. Director Used the software for: Less than 6 months ### "Great for dialing but needs improvement with features" May 10, 2018 3.0 Pros Phone Burner is great if you need an autodialer. It is easy to use and can be customized. Easy to set up Cons It is expensive but not fully developed when it comes to additional features. No inbound call feature and needs a another softphone Review Source Response from PhoneBurner May 21, 2018 Thanks so much for your feedback Katrina. Glad to hear you found the dialer effective and easy to use. We do currently offer a smartphone, and inbound is in development and will be ready soon! Our team would love to discuss either (or both) so please call us at 888-928-7637 any time. Brian L. Used the software for: I used a free trial ### "Powerful Time Saver" February 27, 2016 5.0 This app is saving me apx. 3 hours per day + making my work much easier. If you speak on the phone much for work, you've got to see how powerful this tool is. Pros Nice interface, easy to use, time saver Cons Would love to be able to send a text from app Review Source Response from PhoneBurner March 2, 2016 Thanks Brian! We appreciate your kind words and business. KC Kat C. CEO Used the software for: ### "Elite Customer Care and beyond User-friendly" April 12, 2016 5.0 I own a lead-gen startup and manage a team of remote sales reps. My background is in phone sales and call-center management so I've used and researched many dialers. Phoneburner blows everything out of the water for the price and simplicity. I'm excited for new features to come - it's been essential to my first 4 months of growth! Customer service is unreal - crazy friendly, speedy responses. I'm far from tech-savvy and Jeff has been so patient walking me through every detail to make this machine run! I especially love the ability to forward all returning calls to by cell phone - the detailed and simple to use follow up calendar + notifications - and the customizable dialer interface All I need now are more detailed diagnostic tools for tracking campaigns and I'll be golden! (please and thanks!) Review Source GS Gregory S. Scheduler Used the software for: ### "DOUBLED MY RESULTS" June 8, 2016 5.0 A friend clued me into PB & I was skeptical at 1st. But my first night I doubled my appointment sets. I can only work my scheduler job Mon-Wed-Fri but when I'm in the office I set 2x anyone else. I have to create my own CSV format for upload from the database we use. I do that at home the night before. PB dialing allows me to reach more ppl & leave more messages resulting in more callbacks. Yesterday PB dialed 150 numbers in 3.5 hours. I left 101 voicemails, reached 35 people & scheduled 19. The goal in the office is schedule 10 per day. No one has asked what I'm doing different, I'm just always #1 on the days I work. I pay for PB out of my own pocket...and I'm not revealing my secret weapon. It's well worth my investment. Review Source Response from PhoneBurner June 9, 2016 That's great to hear Gregory! We're glad to be a part of your arsenal. DH Darrell H. marketing/promotion Financial Services Used the software for: Less than 6 months ### "PhoneBurner - A GREAT personal performance enhancer!" February 19, 2019 5.0 Pros I can make phone contacts much more quickly while dispatching personal emails, voice mails, and videos effectively and efficiently to enhance my communications results with great time management. The training support was excellent! Cons It took me some to get set-up and become familiar with the use of PhoneBurner but as I used it, I was able to really do so much is such little time expended. Review Source jI joe I. CEO Computer Software Used the software for: Less than 6 months ### "Great software." April 25, 2017 5.0 Simple to use, sales staff and management love it. As we grow we will continue to give a license to each sales rep! Pros Our sales team has gotten so much more productive! The love the fact you can upload a contact list and send emails and leave voicemails so easy! Cons It's not free. There are no con's, we tried the free trail and our entire team has embraced the system within a few weeks. Review Source BS Belinda S. Insurance Agent Insurance Used the software for: Less than 6 months ### "Easy to make calls " November 5, 2020 5.0 Pros I can call using my google phone and on another device the google phone rings. My google phone don’t cut off while on phone burner. Cons I don’t know as of yet. Phone burner has been very useful for business. Review Source HN Haley N. New Home Specialist Real Estate Used the software for: Less than 6 months ### "Phone Burner for Prospecting" October 9, 2020 5.0 My experience so far has been great! I love using this software to prospect and call through large lists. Pros I like the ability to upload lists, and call through the list very quickly. Ability to drop emails/voicemails to the contacts without rerecording/retyping. Cons I wish that the software was able to integrate with our CRM in a way that would make my life a bit easier (log the calls/emails as history into Lasso CRM). I wish the plans were a little more flexible (buy minutes rather than monthly recurring subscription) Review Source EV Elysia V. Online Business Manager Management Consulting Used the software for: 1-2 years ### "PhoneBurner" December 26, 2019 5.0 Simple product -- ease of use. Clean website. World-Class technical support. Pros What a great concept! My client is able to record a voicemail call and broadcast it to the many leads on his list. Ease of use as well. Cons I accidentally deleted a long list of contacts. Unfortunately, there was no warning pop up. However, customer support saved the day! Review Source TL Tristan L. Sales Computer Software Used the software for: I used a free trial ### "Exponentially increases touch points with prospects" December 3, 2019 4.0 Need to connect with more prospects in an industry with poor connect rates. Pros We are able to zip through hundreds of calls in the time it takes to make 10. Poor connect rates make it hard to grow business but we get through so many more dials and have far more conversations than if we dialed by hand. Cons Not a lot of negatives to say yet about the system. Want to see more of their offerings and experience the full on boarding experience to validate the team is as good as the product. Review Source CB Chase B. Client Advisor Insurance Used the software for: Less than 6 months ### "Good program" October 15, 2019 5.0 Pros Ease of use and the ability to quickly move from contact to contact Cons nothing I think that this software is great Review Source BP Bill P. Inside Sales Representative Used the software for: ### "Product is legit" October 29, 2015 5.0 I have used a wide variety of prospecting tools over the last 2.5 years, and phoneburner is one of the more effective ones that I've come across so far. Very user friendly, and native salesforce integration is also a huge plus. My favorite features so far are the custom workflows that you can create specifically to your own prospecting rhythms & cadence. By using phoneburner I can work much quicker through cold pipeline and find decision makers, which gives me more time to do focused selling and work nurtured prospects more effectively. Would recommend this tool to anyone, and will continue to keep using it for the foreseeable future. Review Source RM Randy M. Business Development Business Supplies and Equipment Used the software for: Less than 6 months ### "Avid User" September 5, 2019 5.0 Pros Ease f functions...Has CRM and email platform built-in Cons Nothing...yet...still new...will let you know! Review Source DM David M. division Mgr Insurance Used the software for: Less than 6 months ### "CRM - as your business partner" December 8, 2016 4.0 The experience has been positive.It does everything we need it to do. Pros Shotgunning out leads first come first serve, And the ability to auto email and voicemail a client along with tracking the experience. No contract Cons Up until a month ago, there was no individual billing but that has been rectified. Review Source LL Luke L. Director Telecommunications Used the software for: Less than 6 months ### "Game changer, great support by internal staff! " September 18, 2017 5.0 We are in the beginning stages of a larger role out and have yet to integrate SFDC. Phone Burner can do it but my company has yet to allow it so that would be a big win once fully integrated. Pros As a Leader being able to see how many calls are actually being made is massive! Helps us coach at a entirely different level. Review Source DV Duke V. Senior Business Development Used the software for: ### "Fast and Efficient Way to Make Your Dials" October 28, 2015 4.0 I have been using Phoneburner off and on for the past couple years and it has been a fantastic tool for getting through dials quickly and efficiently. The interface and setup take a little bit of prep-work, but once that it set, you can set it to crank. Superb technology for getting in touch with your contacts promptly! Review Source JS Jillian S. Used the software for: ### "Very easy to use! Really boosts production!" April 25, 2016 5.0 I love how easy this product is to use! After trying out many other predictive dialers, I was relived when I finally tried PhoneBurner. It has the easiest UI and the program was so simple to learn. The production boost was excellent, but what really sets PhoneBurner apart is how much customization you have over your software! The ability to disposition a call, move a prospect to a designated folder, and send them a follow-up email can be done with a single click, and I never have to stop dialing. Customer service is superb! 5 Stars! Review Source Similar Products Featured