--- title: "TherapyMate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TherapyMate Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/134728/TherapyMate/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # TherapyMate Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TherapyMate ## What is TherapyMate? TherapyMate provides Practice Management solutions for Social Workers, Therapists, Counselors, Psychiatrists and Psychologist. Practice Management made simple, smart, scalable and secure with easy to use Scheduling, Appointment Reminders, Therapy Notes, Client Portal, Telehealth Video Conferencing, Billing, Credit Card Processing, Income & Expense Tracking and Other Business Management Tools in a cloud hosted environment. ## What is TherapyMate used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/)[Therapy](https://www.capterra.com/therapy-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TherapyMate?[Manage this product listing](https://www.g2.com/products/therapymate/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TherapyMate 4.2 (10) VS. [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $29 Per Feature, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (10) Ease Of Use 4.4 (2,819) Value For Money 4.4 (7) Value For Money 4.3 (1,892) Customer Service 4.1 (9) Customer Service 4.4 (2,411) ## TherapyMate alternatives Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (1,056)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (514)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (221)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about TherapyMate Overview ### What company size and specific industries is TherapyMate built for? TherapyMate is designed for small to mid-sized private and group practices in the mental and behavioral health sector. It serves social workers, therapists, counselors, psychiatrists, and psychologists who need software built for clinical practices rather than general business use. Features and Usability ### What are the key features of TherapyMate? TherapyMate offers practice management, EMR/EHR, and client portal tools for mental and behavioral health practices. Its feature set includes appointment scheduling, billing and invoicing, claims management, charting, therapy notes, treatment planning, document management, digital signatures, role-based permissions, reminders, and HIPAA compliant compliance tracking. Integrations ### Which third-party tools and platforms does TherapyMate integrate with? TherapyMate integrates with 3 third-party tools: Google Calendar for scheduling, Stripe for payments, and iCloud for syncing data across Apple devices. These catalog integrations cover calendar management, billing, and cloud-based access. Getting Started and Support ### What training and onboarding options does TherapyMate offer? TherapyMate provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover shared topic-based learning, and documentation and videos offer self-paced reference materials for teams getting started. Getting Started and Support ### What customer support options does TherapyMate offer? TherapyMate provides Email/Help Desk, Phone Support, and Chat. These channels give users multiple ways to reach support for setup, account, or product questions. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,869 Medical Practice Management reviews Capterra data shows that buyers of Mental Health software rank the following features as their top priorities: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) TherapyMate supports all three of the features reviewers rate most important: **HIPAA Compliant**, **Charting**, and **EMR/EHR**. Together, these capabilities help mental health practices protect patient information, maintain accurate clinical records, and manage documentation in one system, allowing teams to deliver care more efficiently and stay aligned with compliance requirements. EMR/EHR 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and securely store digital patient records Claims Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Medical Billing 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Appointment Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Confirmations/Reminders 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email For Mental/Behavioral Health 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. TherapyMate 39 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Scheduling: Track and manage the scheduling of tasks - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.6 (9) 3.6 Based on 9 reviews ## Pricing Value for money 4.4 (7) Free Trial Basic $29.00 Per Feature,Per Month Value for money 4.4 (7) 4.4 Based on 7 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ iCloud](https://www.capterra.com/p/204717/iCloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (9) 4.1 Based on 9 reviews ## User reviews Overall rating 4.2 Based on 10 reviews Filter by rating Counts reflect reviews available in this feed. 5(6) 4(2) 3(1) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful CP Clinical Psychologist Clinical Psychologist Used the software for: 1-3 years ### "Perfect for my Practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2020 Pros I love the ease with which I can create process notes and treatment plans, and how everything is seamlessly integrated. Another thing I like about TherapyMate is that it is constantly being updated with new features. Cons I haven't found anything negative about the software. I did have a few problems, like adding an unusual service code, but when I called, the customer service offered was excellent. CD Clinical Director Clinical Director Used the software for: 3-5 years ### "Customer service is available " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 19, 2024 95% excellent in most areas. Dissatisfied (and hurt frankly) with being treated rudely when I have a been a long time and very loyal customer. i I have told and will continue to tell many people to use this ERH because he is always growing and adding new, very useful features. Pros That customer service was always available. Cons That the customer service seems to have changed over time and at times has felt rude and annoyed toward my staff. Vicky M. Billing Used the software for: Less than 1 year ### "Terrible system" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 20, 2022 In over 30 years of billing, I have never seen anything like it. Customer Support is one guy, who is grumpy and less than helpful. Pros Absolutely nothing, I can't believe anyone uses it and has accurate bookkeeping. Cons Payment posting, there is no balancing function. In other software, you enter a check amount and post until you reach zero. This helps you know that you posted it all and correctly. That is a very basic function that is missing in this system. This system also makes you have multiple accounts if the patient switches providers. It also doubles your invoice line if there are 2 insurances on the patients account. TH Therapist Therapist Used the software for: 3-5 years ### "Great Solution for my Group Practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2022 I've been using TherapyMate for over 10 year now. Couldn't run my Practice without it. Great product and great support. Pros I don't need multiple applications to run my Practice. TherapyMate provides the key features and services that I need to run a successful practice. Scheduling, Psychotherapy Notes, Client Portal, Reminders, Smartphone App, Telehealth, Insurance Billing, Income Tracking, Expense Management, Document Storage. Cons Would like to be able to share client charts with multiple clinicians at the same time. I understand that feature is coming in early 2023. ST Student Student Used the software for: 1-3 years ### "Therapymate as a software to improve efficient mental health services." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 14, 2020 This software allows professionals such as social workers, psychologists, psychiatrists, therapists and counselors to work efficiently through the feautures it pocessed. Furthermore, I think if this software is added with many features which will allow users to correct their errors, it will be friendly to users. By improving these feautures, therapymate will be the best in terms of treating mental diseases. Pros Actually, I really like all the feautures in this software which allows professionals to investigate on mental behavioural health. It also helps users to work efficiently and make their work easier and faster. Therapymate is simple to use for users and promote the well being of patients. Cons I really don't like the fact that there are some feautures in this software which are not friendly to users. It does not allows users to correct errors VR Verified Reviewer Used the software for: Less than 1 year ### "Good program for the money" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 29, 2017 Pros The price and customer support, they got right back to me. I also liked the ease of use, getting started fairly quickly. Cons I didn't like how I wasn't able to customize it to what I needed. Some features were just never used. Others I had to search a library to watch a video on how to do things. Aletta Joy R. Licensed Professioanl Counselor Used the software for: Less than 1 year ### "Needs more features" 5.0 December 4, 2019 I have to use it. Wish I didnt. It takes too much time and needs more features. Pros Adding a client was easy. Copying and pasting my notes was easy. Cons I didnt like the calendar. I didnt like there was not a place for admin notes or general basic notes with no other questions. I didnt like the set up of the product. Its not user friendly and there are still bugs that need to be worked out. As of today 12/02/2019 the notes are not saving properly, meaning the dates are saving as the date I copied and pasted the note, not the date of the service. PS Psychotherapist Psychotherapist Used the software for: Less than 1 year ### "Terrific for psychotherapists" 5.0 January 17, 2018 Pros A robust, easy to use program that integrates EMR and a number of other essential organizational tools for psychotherapists in private practice. Cons Would be great if it were easier to import progress and process notes from other programs. It would certainly encourage people to switch. TH Therapist Therapist Used the software for: Less than 1 year ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2018 I used to use another very popular program which was expensive and clunky. This program keeps me on track with my notes and makes my work easy. It provides everything I need. I can't say enough about the terrific customer service. Pros I love TherapyMate because it offers everything I need to run my solo practice at a very affordable cost. It has a clean dashboard and is easy to use. Cons Silly I know, but I wouldn't mind a little more color in my calendar. Not worth complaining about. OW owner owner ### "Great Program" 5.0 May 17, 2017 I love this program. It is intuitive and easy to use. The customer service is excellent and responsive to feedback. I have recommended this to all of my fellow therapist. 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