# Best NiCE CXone Alternatives 2026 | Capterra > Looking for alternatives to NiCE CXone? Find out how NiCE CXone stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/134775/inContact-Call-Center-Software/alternatives --- # Alternatives to NiCE CXone [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Tabset anchor ## Top NiCE CXone Alternatives NiCE CXone * * * Starting from: $110/Per Month Pricing Model: Per User * * * Overall Rating: [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Ease of Use 4.2 Customer Service 4.0 Features 4.1 Value for Money 4.1 * * * Starting from: $39/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $25/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/) Ease of Use 4.1 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $20/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Ease of Use 4.4 Customer Service 4.3 Features 4.5 Value for Money 4.5 Tabset anchor All NiCE CXone Alternatives At a Glance Top Alternatives for NiCE CXone - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5) - [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f) - [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c) - [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3) Tabset anchor by QualityUnit [4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Compare Tabset anchor by Bitrix [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Compare Tabset anchor by Ringover [4.7 (868)](https://www.capterra.com/p/169627/RingOver/reviews/) Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/) Compare Tabset anchor ## [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) by Amazon Web Services [4.5 (93)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. [Learn more about Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) Compare Tabset anchor ## [HoduCC](https://www.capterra.com/p/156136/HODUCC/) by HoduSoft [4.6 (95)](https://www.capterra.com/p/156136/HODUCC/reviews/) Predictive Dialer Software for inbound and outbound calls management. Key Features: Predictive Dialer, Auto Dialer, ACD, & many more. [Learn more about HoduCC](https://www.capterra.com/p/156136/HODUCC/) Compare Tabset anchor ## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) by Genesys [4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Compare Tabset anchor ## [CallHippo](https://www.capterra.com/p/159578/CallHippo/) by CallHippo [4.4 (679)](https://www.capterra.com/p/159578/CallHippo/reviews/) Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. [Learn more about CallHippo](https://www.capterra.com/p/159578/CallHippo/) Compare Tabset anchor ## [Five9](https://www.capterra.com/p/132405/Five9/) by Five9 [4.2 (481)](https://www.capterra.com/p/132405/Five9/reviews/) Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. [Learn more about Five9](https://www.capterra.com/p/132405/Five9/) Compare Tabset anchor ## [XCALLY](https://www.capterra.com/p/136894/XCALLY/) by XCALLY [4.8 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/) Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers. [Learn more about XCALLY](https://www.capterra.com/p/136894/XCALLY/) Compare Tabset anchor ## [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) by Convoso [4.5 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. [Learn more about Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Compare Tabset anchor ## [uContact](https://www.capterra.com/p/115213/uContact/) by Net2Phone [4.5 (81)](https://www.capterra.com/p/115213/uContact/reviews/) All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat [Learn more about uContact](https://www.capterra.com/p/115213/uContact/) Compare Tabset anchor ## [Nextiva Contact Center](https://www.capterra.com/p/145004/Nextiva-Call-Center/) by Nextiva [4.5 (112)](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/) Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience. [Learn more about Nextiva Contact Center](https://www.capterra.com/p/145004/Nextiva-Call-Center/) Compare Software Found In - [Call Recording Software](https://www.capterra.com/call-recording-software/) - [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/) - [Auto Dialer Software](https://www.capterra.com/auto-dialer-software/) - [Help Desk Software](https://www.capterra.com/help-desk-software/) - [Contact Center Software](https://www.capterra.com/contact-center-software/) - [Telephony Software](https://www.capterra.com/telephony-software/) - [Workforce Management Software](https://www.capterra.com/workforce-management-software/) - [IVR Software](https://www.capterra.com/ivr-software/) - [Predictive Dialer Software](https://www.capterra.com/predictive-dialer-software/) - [Call Center Software](https://www.capterra.com/call-center-software/) - [Call Tracking Software](https://www.capterra.com/call-tracking-software/) - [Customer Service Software](https://www.capterra.com/customer-service-software/) - [Complaint Management Software](https://www.capterra.com/complaint-management-software/) - [Customer Support Software](https://www.capterra.com/customer-support-software/) - [Call Center Workforce Management Software](https://www.capterra.com/call-center-workforce-management-software/) - [IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/) - [Speech Analytics Software](https://www.capterra.com/speech-analytics-software/) - [Contact Center Quality Assurance Software](https://www.capterra.com/contact-center-quality-assurance-software/) - [Customer Experience Software](https://www.capterra.com/customer-experience-software/) - [Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/)