--- title: "CheckMarket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CheckMarket Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/134813/CheckMarket/" page_type: "product" language: "en" --- # CheckMarket Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CheckMarket ## What is CheckMarket? Online Survey Software for Every Business CheckMarket is the world’s easiest to use online survey software with the most flexible pricing model around, providing thousands of businesses with an effortless way to gain the insights they need to grow, improve, and succeed. ## What is CheckMarket used for? [Survey](https://www.capterra.com/survey-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 149 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $150 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CheckMarket?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.checkmarket.com/&name=CheckMarket) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CheckMarket 4.5 (149) VS. [4.7 (2,915)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $150 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (149) Ease Of Use 4.7 (2,891) Value For Money 4.6 (84) Value For Money 4.5 (2,322) Customer Service 4.9 (147) Customer Service 4.5 (2,151) ## CheckMarket alternatives [4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (973)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about CheckMarket Overview ### What problems does CheckMarket solve? CheckMarket solves slow, manual survey workflows by making it easy to build multilingual, highly customized questionnaires, manage respondent lists, send reminders, monitor progress, and export results quickly. Market researchers, HR teams, customer experience teams, schools, and event organizers use it to reduce setup time, improve response rates, and deliver fast reporting. Answer based on 141 reviews Overview ### Which roles and teams benefit most from CheckMarket? CheckMarket is most used by marketing teams, researchers, consultants, and business leaders who need to design surveys, collect structured feedback, and analyze results quickly. Operations, service, and communications managers use it to measure customer satisfaction, support program improvements, and turn response data into reporting and decision-making insights. Answer based on 123 reviews Overview ### What company size and specific industries is CheckMarket built for? CheckMarket is designed for small businesses, mid-market companies, and larger enterprises that need fast market research and feedback on advertising or product concepts. It suits organizations in any industry that conduct ad hoc research or need quick insights without a sector-specific focus. Features and Usability ### What are the key features of CheckMarket? CheckMarket includes core survey tools like Survey Builder, customizable questions, question branching, skip logic, and multi-language surveys. Differentiating features include NPS survey structure, benchmarking, panel management, and real-time reporting dashboards. Reviewers also frequently mention response management, email reminders, and flexible branding and distribution options. Answer based on 93 reviews Pricing ### How much does it cost and what fees or limitations are included? CheckMarket starts at $150/month for 500 survey responses under its Flexible Monthly Plan, with tiers rising to custom pricing above 12,000 responses. A free trial is available. Reviewers describe pricing as simple, transparent, and good value, though some note it is not cheap and would like unlimited respondents. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does CheckMarket integrate with? CheckMarket integrates with LinkedIn for Business, Meta for Business, Microsoft 365, Salesforce Sales Cloud, Slack, Twitter/X, Zendesk Suite, and Zapier. These catalog integrations cover marketing, collaboration, CRM, and support workflows, giving CheckMarket connections to eight third-party platforms. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does CheckMarket offer? CheckMarket provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled training and product overviews, and documentation gives written reference material for self-paced learning and checking steps as needed. Answer based on 4 reviews Getting Started and Support ### What customer support options does CheckMarket offer, and how do users rate the experience? CheckMarket offers email/help desk, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, friendly, knowledgeable, and easy to reach, with clear guidance and quick solutions. A few mention occasional difficulty finding help-center information or needing support for more complex customizations. Answer based on 93 reviews Features ### What features does CheckMarket offer for surveys and feedback? CheckMarket offers a wide set of survey and feedback features for teams that need flexibility without heavy setup. Marketing teams, schools, and customer experience users often mention branching logic, multilingual surveys, dashboards, reporting, bulk imports and exports, multiple distribution channels, and branding options, though advanced settings can take longer for beginners to learn. Answer based on 20 reviews ## Features AI summary Based on 10,572 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**54%** of reviewers rated this feature as critical) - **Survey Builder** (**53%**) - **Reporting/Analytics** (**45%**) CheckMarket supports all three of the features reviewers rate most important: **Customizable Questions**, **Survey Builder**, and **Reporting/Analytics**. Together, these capabilities help businesses create tailored surveys, build them efficiently, and review results clearly, allowing teams to collect more relevant feedback and make better-informed decisions. Customizable Questions 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Survey Builder 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Surveys & Feedback 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success CheckMarket 72 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Panel Management: Conduct and manage panel discussions for the purpose of market research - Paper-Based: Market research conducted via paper - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Phone-Based: Market research conducted via telephone - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey Sample Management: Manage sample of audience for conducting market research surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment --- Get Advice We can help you find the software with the features you need. Features 4.3 (98) 4.3 Based on 98 reviews ## Pricing Value for money 4.6 (84) Free Trial [View pricing plan details](https://www.capterra.com/p/134813/CheckMarket/pricing/) Flexible Monthly Plan $150.00 Usage Based,Per Month It includes: - Automated Notifications - Deep Integrations - Intuitive Survey Builder - Reporting - Unlimited Number of Surveys - Unlimited Questions Per Survey - Unlimited Users - White Label Options Value for money 4.6 (84) 4.6 Based on 84 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (147) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (147) 4.9 Based on 147 reviews ## User reviews Overall rating 4.5 Based on 149 reviews Filter by rating 5(73) 4(71) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent SJ Simon J. Senior manager Computer Software ### "Effortless Survey Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 9, 2024 Pros It makes creating and analyzing surveys super easy. I quickly set up a customer feedback survey and got detailed reports instantly. Cons I wanted to add a unique question type to my survey, but the available templates didn't support it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gloria A. Comptable Investment Banking ### "J'adore checkmarket" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 November 21, 2023 J'apprécie très fort checkmarket. Elle est meilleure dans son domaine. Pros Checkmarket est une application de sondages et d'enquête de fonction comme création de questionnaire. Cons Étant donné que checkmarket est un logiciel il y parfois des problèmes de connexion Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Marie-Odile P. Assistante de Direction Building Materials ### "Excellent !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2021 Réalisation d'une enquête de satisfaction clients périodique Pros De nombreuses fonctionnalités pour personnaliser les formulaires, des rapports très complets Cons Je n'ai pas trouvé les 5 étoiles de notation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Monique G. Financial Services Technician Government Administration ### "Satisfied User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2021 Using it for mainly for funding applications Pros User Friendly, front and back end, Ease of use Cons I don't like the Pause Button because users don't think to press Next before Pause Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Anil K. Director Market Research ### "Best 5 Star Survey Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2021 Pros I am a new customer, just learning their software for the first time and I am already very happy within 2 days of usage. The number of questions I had while on-boarding were many and all were answered within minutes to a few short hours and fulfilled very well by the support team. Great exceptional service. Cons None so far at all. There are no problems so far. Reasons for choosing CheckMarket Exceptional write-ups were the initial great attraction to this site. The promises made or assumed by us customers based on their write-ups on their site are being fulfilled in a great way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Melanie L. Head of Process, Implementation and Change Marketing and Advertising ### "Checkmarket Software - My feedback :)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2021 I highly appreciate all the professional help we get from the checkmarket support team & the online support pages. When speaking to the team, there is not only always timely & client friendly feedback, but also always straight to the point = excellent understanding of my issue & solution approach. The team usually directly offers one or multiple solutions to the problem raised (e.g. complex configuration), plus an explanation of what happened or why my config didn't work as expected, so it allows me to build my knowledge over time and get the best use out of the tool. Honestly one of the best tool & client services I've ever experienced on the large landscape of online tools I continously use. Pros Extremely flexible / highly customizable to specific needs, and a million possibilities to configure the surveys as you need them, in terms of branching/prefill/depending fields/CSL coding, etc but also branding-wise. We also appreciate the notification feature that can be based on various conditions, we love the easy buildable online dashboards, easy filter.. ability to share (protected or non-protected) those dashboards, possibility to use an own domain. Of course we highly appreciate the features to manage imports/exports of data in bulk and the different distribution channels and possibilities, even to be able to link surveys in between them. The software is also very intuitive and support pages (+ the support team) are well done and are very useful. Cons In certain cases (specific needs) we have to work with complex turnarounds to get to the ideal configuration. For branching the IF + AND + OR is great but especially with the OR certain cases are not technically working well, and we need to put quite time consuming workarounds in place. Another little frustration is the survey pdf - so this one is GREAT GREAT GREAT to have and broadly/very much used, but if we could customize (at least slightly) in between different surveys that would be a really valuable one too. One other feature we hope for is that text boxes keep the exact format of the text entered into the text box by the survey respondent (e.g. line breaks, bullets...) All I can think of for now :) Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing CheckMarket Survey Monkey was evaluated as less user friendly/intuitive - less strong in terms of data extraction/import & consolidation capabilities, and assessed as less strong in terms of system integration (APIs...) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Daphne A. Researcher Research ### "Easy to use, great service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 15, 2020 Super fast and friendly service Pros The possibilities, the look and feel, the quality, easy to use, ISO certification Cons Not everything is possible in the software. Sometimes I feel like the software is a little behind other (newest) software in the market. But I'm happy with the overall service and software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mark R. IT Director Construction ### "Daily Equipment inspections" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2020 The support has been superior. The team is always willing to jump on a remote session and take the time to understand what you are trying to do, teach you how to set it up, and show you additional functions you might not have thought of to improve functionality. With our equipment survey, they added functionality so we could show pictures right in the application, making it easier for operators to identify components. that was above and beyond what I was expecting. Pros We originally used this product due to COVID-19 to check people into our construction sites. Within 3 days we had it deployed for testing and within a week we had it deployed to 30 different construction sites and 4 offices. We are now ready to deploy a survey that replaces our paper process for daily equipment inspections. Each fork lift, air compressor, skid steer, etc. that needs an inspection performed will have a QR code attached to it that the operator can scan with their cell phone. The operator is taken to the survey needed for that type of equipment and can perform the inspection on line. Results are sent electronically to the back office. Cons I cannot really think of any cons I do not like about the product. Reasons for choosing CheckMarket I was not involved in the selection process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Daniel C. Doctoral candidate Religious Institutions ### "The right tool for the job" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2020 Pros Cost is adjusted to the use Security of data Multilingual Broad range of features Ease of use Excellent customer service Excellent support Intuitive Many more Cons I don't know based on my use It does what I need Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Alternatives considered [Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/) Reasons for choosing CheckMarket Prompt response to my questions Cost adjusted to the use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Chantal B. Process Excellence Manager Human Resources ### "Checkmarket - Ideal to send out Customized Surveys" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 26, 2020 I'm really very pleased with the tool. I can not say that there is something I'm not satisfied about. Not only the tool, but also the customer service is top! Pros You can lay-out all type of questions Process roadmap that is designed - userfriendly Possibilities to report afterwards Cons I don't think there is something not to like. But I'm interested in knowing as much as possible about 'how to score' your answers. I see that a lot of people in our company use the tool, but they very often don't know how to score. And often you are under time pressure - not always easy to deep-dive in all the information on the site. Especially when you don't use the tool frequently. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) I don't really know - I think that both tools are good, but finally we have chosen Checkmarket as partner. You have to ask our purchasing department. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134813/CheckMarket/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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