--- title: "CheckMarket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CheckMarket Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/134813/CheckMarket/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # CheckMarket Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CheckMarket ## What is CheckMarket? Online Survey Software for Every Business CheckMarket is the world’s easiest to use online survey software with the most flexible pricing model around, providing thousands of businesses with an effortless way to gain the insights they need to grow, improve, and succeed. ## What is CheckMarket used for? [Survey](https://www.capterra.com/survey-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 149 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $150 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CheckMarket 4.5 (149) VS. [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $150 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (149) Ease Of Use 4.7 (2,910) Value For Money 4.6 (84) Value For Money 4.5 (2,341) Customer Service 4.9 (147) Customer Service 4.5 (2,169) ## CheckMarket alternatives [4.4 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (457)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about CheckMarket Overview ### What problems does CheckMarket solve? CheckMarket solves slow, rigid survey workflows by letting teams build branded, multilingual questionnaires with conditional logic, prefilled fields, varied question types, and tailored respondent paths. Research, customer experience, HR, education, and operations teams use it to distribute surveys, manage contacts, monitor responses, share dashboards, and export results for faster reporting and follow-up. Answer based on 90 reviews Overview ### Which roles and teams benefit most from CheckMarket? CheckMarket is most used by research, marketing, and service development teams that create surveys, collect feedback, and analyze respondent data. Project and process managers coordinate evaluation initiatives and track results, while consultants, directors, and business owners use survey insights to guide client work, operational improvements, and organizational decisions. Answer based on 123 reviews Overview ### What company size and specific industries is CheckMarket built for? CheckMarket is designed for small to large organizations that need fast market research and feedback collection. It fits teams running ad hoc studies, testing advertising or product concepts, and carrying out more advanced insight projects across industries that rely on customer, market, or product feedback. Features and Usability ### What are the key features of CheckMarket? CheckMarket includes core survey builder features such as customizable questions, conditional logic, question branching, multilingual surveys, and custom branding. Reviewers frequently highlight survey creation, response management, and customization. The platform also provides multi-channel distribution, real-time reporting, dashboards, data export, NPS survey structure, and feedback management for customer and employee research. Answer based on 93 reviews Pricing ### How much does it cost and what fees or limitations are included? CheckMarket offers a Flexible Monthly Plan from $150 per month for 500 responses, rising to 250 for 1,000, 400 for 2,000, 575 for 4,000, 800 for 8,000, and 1,000 for 12,000; higher volumes require a custom quote. A free trial is available. Reviewers describe usage-based pricing as simple and good value, though some consider it expensive and want unlimited respondents. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does CheckMarket integrate with? CheckMarket integrates with LinkedIn for Business, Meta for Business, Microsoft 365, Salesforce Sales Cloud, Slack, Twitter/X, Zapier, and Zendesk Suite. These integrations cover social, productivity, CRM, support, and automation tools, giving CheckMarket connections across common business platforms. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does CheckMarket offer? CheckMarket provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars cover feature overviews and common workflows, and documentation offers written reference material for self-paced review and ongoing use. Answer based on 4 reviews Getting Started and Support ### What customer support options does CheckMarket offer, and how do users rate the experience? CheckMarket offers email/help desk, a knowledge base, phone support, 24/7 live representatives, and chat. Users commonly describe support as fast, friendly, knowledgeable, and willing to explain configurations or resolve issues directly. Some users report that help-center information can be hard to find and advanced setup may require assistance. Answer based on 93 reviews Features ### What features does CheckMarket offer for creating surveys? CheckMarket offers flexible survey creation with question logic, branching, prefilling, branding, multilingual forms, and varied response options. Marketing teams, schools, and research users also use dashboards, reporting, bulk data management, conditional notifications, and email, SMS, and QR distribution. Beginners may need guidance when configuring advanced display logic or automation. Answer based on 20 reviews ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) CheckMarket supports all three features that reviewers rate most highly: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities give teams the tools to create tailored surveys, collect useful feedback, and build forms efficiently, helping businesses gather better insights and make more informed decisions. Customizable Questions 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Surveys & Feedback 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Action Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal CheckMarket 74 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multilingual Surveys: Allows for creation of surveys in different languages and advanced survey translation. - Negative Feedback Management: Identify, track, and respond to negative feedback - Net Promoter Score (NPS): Calculates net promoter score (NPS) using customer feedback data. - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Panel Management: Conduct and manage panel discussions for the purpose of market research - Paper-Based: Market research conducted via paper - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Phone-Based: Market research conducted via telephone - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey Sample Management: Manage sample of audience for conducting market research surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment --- Get Advice We can help you find the software with the features you need. Features 4.3 (98) 4.3 Based on 98 reviews ## Pricing Value for money 4.6 (84) Free Trial [View pricing plan details](https://www.capterra.com/p/134813/CheckMarket/pricing/) Flexible Monthly Plan $150.00 Usage Based,Per Month It includes: - Automated Notifications - Deep Integrations - Intuitive Survey Builder - Reporting - Unlimited Number of Surveys - Unlimited Questions Per Survey - Unlimited Users - White Label Options Value for money 4.6 (84) 4.6 Based on 84 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (147) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (147) 4.9 Based on 147 reviews ## User reviews Overall rating 4.5 Based on 149 reviews Filter by rating Counts reflect reviews available in this feed. 5(73) 4(71) 3(5) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Process Manager Used the software for: Less than 1 year ### "Great software, excelent solution!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2019 This solution will save many hours of lost work. Pros When I was looking for a software solution, what captured my attention to CheckMarket was the infinity of possibilities. Not only in the surveys available but also to report their results. In adittion, the support team was always there for us even in demo time period. Cons It would be nice to allow export data to adittional formats. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Director Used the software for: Less than 1 year ### "Daily Equipment inspections" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2020 The support has been superior. The team is always willing to jump on a remote session and take the time to understand what you are trying to do, teach you how to set it up, and show you additional functions you might not have thought of to improve functionality. With our equipment survey, they added functionality so we could show pictures right in the application, making it easier for operators to identify components. that was above and beyond what I was expecting. Pros We originally used this product due to COVID-19 to check people into our construction sites. Within 3 days we had it deployed for testing and within a week we had it deployed to 30 different construction sites and 4 offices. We are now ready to deploy a survey that replaces our paper process for daily equipment inspections. Each fork lift, air compressor, skid steer, etc. that needs an inspection performed will have a QR code attached to it that the operator can scan with their cell phone. The operator is taken to the survey needed for that type of equipment and can perform the inspection on line. Results are sent electronically to the back office. Cons I cannot really think of any cons I do not like about the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CRM manager ### "it is a nice introduction" 3.0 May 17, 2017 We have a NPS score! We started working with CM since august this year. I'm satisfied but hope to get more knowledge about future developments of checkmarket. Customer behaviour is changing. Customers are tired of getting so many surveys. I met a company named Starred.nl from Amsterdam. They present short testimonials in 1 screen. Easy to deal with. For me that is the future. Expescially if you send a survey after live contact. I'm curiouse if checkmarket see a oppertunity for the future (new generation customer). Further more I a satified customer! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer UX Research Specialist Used the software for: 3-5 years ### "Easy to use and great customer service (research team)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2020 Everything has worked as expected - great features, easy to use, easy to find guidance. The customer service of CheckMarket research team has really surprised me positively - They have always responded quickly to my e-mails (we bought some respondents for concept test) and helped me and spare no effort (Thank You \[SENSITIVE CONTENT HIDDEN\]!). Pros It's easy to use and has advanced features. The possibility to update contact lists with additional information was important for us. It's also very easy to find guidance from the webpage about how to use the software, that was also important for us. Pricing is based on number of respondents, not users, and it's very easy to add users - that works well for us. One important thing was also that you can buy respondents globally and full service if needed. These were the reasons we selected CheckMarket and it has been excellent choice! Cons I don't really have experienced anything negative yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior researcher Used the software for: 3-5 years ### "Easy to use and great support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 17, 2017 It does not require a great deal of software skills to use CheckMarket and programme your online survey. Furthermore, if anything does not turn out the way you planned, the CheckMarket team is ready to guide you through the software and show its possibilities. While the lay-out options are rather limited, each survey is appealing to respondents and yields a good response rate. The possibility to send a reminder to participate is a great feature that contributes to a high response and so are the tips and tricks that are posted online. Recently, our company also used the CheckMarket panel to survey a representative sample of 1 000 persons. We could monitor the response in real time and were able to close the survey after 10 days while it would have taken us weeks to reach the same group of people through alternative channels. It is definitely worth considering this way of distributing your online survey when you are looking for a high response rate among people with a certain profile in a short period of time. You can achieve great results by joining forces with the CheckMarket team! Pros It is easy to use, has a lot of features and the support team is easy to reach and helps you wherever possible. Cons The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of Consumer & Market Intelligence Used the software for: 3-5 years ### "Powerful market research tool !" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 23, 2020 Pros So intuitive, continously improved with more and more interesting and useful features, amazing customer service, enables to do almost all what I can imagine. Cons Often difficult (or even impossible) to find information I am looking for in the help center, there are some things that I am not able to do (personal default templates for reminder e-mails, for example), a first disappointing experience with support on CSL. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Great Survey System!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2020 I'm a very satisfied client of CheckMarket. Pros This software has a tremendous amount of features which makes it possible to create a completely customized survey. The customer service is also great. The employees are always helpful and friendly. I'm a very satisfied client of CheckMarket. Cons The user manual could be a little bit clearer to me as someone without an IT background, so that you can find things a bit faster and know how it works. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Graduate Research Assistant Used the software for: Less than 1 year ### "Great for Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 28, 2019 I've had next to no trouble from this software. Need to make a survey? Look no further. Pros I enjoy how simple this software is to use. It is very straightforward and I had no issues creating effective surveys for feedback. Cons I always seem to think that any survey software would benefit from having some type of way to add further customization options, such as adding images, sound clips, or something along those lines. Not always necessary to make a good survey, but could definitely give a competitive edge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Human Resources Specialist Used the software for: Less than 1 year ### "Very useful" 5.0 November 26, 2018 Pros There are some incredible capabilities in this software. We have juggled through multiple survey software and this is arguably the best we've had. The capabilities are endless. Cons No real issues for me. I suppose it could take time to learn the software, but it is easily worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer nutritionist Used the software for: Less than 1 year ### "consumer research on the knowledge and appreciation of a new healthy food guide" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2019 very customer friendly and quick service Pros very flexible (types of questions, adding options and images) the questionnaire was intuitive and easy to use Cons i have no negative aspects to mention... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134813/CheckMarket/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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