# Page 2 | CheckMarket Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is CheckMarket the right Survey solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134813/CheckMarket/reviews --- CheckMarket 4.5 (149) [View alternatives](https://www.capterra.com/p/134813/CheckMarket/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of CheckMarket ## Showing most helpful reviews Showing 26-50 of 149 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ML Melanie L. Head of Process, Implementation and Change Marketing and Advertising Used the software for: 2+ years ### "Checkmarket Software - My feedback :)" January 22, 2021 5.0 I highly appreciate all the professional help we get from the checkmarket support team & the online support pages. When speaking to the team, there is not only always timely & client friendly feedback, but also always straight to the point = excellent understanding of my issue & solution approach. The team usually directly offers one or multiple solutions to the problem raised (e.g. complex configuration), plus an explanation of what happened or why my config didn't work as expected, so it allows me to build my knowledge over time and get the best use out of the tool. Honestly one of the best tool & client services I've ever experienced on the large landscape of online tools I continously use. Pros Extremely flexible / highly customizable to specific needs, and a million possibilities to configure the surveys as you need them, in terms of branching/prefill/depending fields/CSL coding, etc but also branding-wise. We also appreciate the notification feature that can be based on various conditions, we love the easy buildable online dashboards, easy filter.. ability to share (protected or non-protected) those dashboards, possibility to use an own domain. Of course we highly appreciate the features to manage imports/exports of data in bulk and the different distribution channels and possibilities, even to be able to link surveys in between them. The software is also very intuitive and support pages (+ the support team) are well done and are very useful. Cons In certain cases (specific needs) we have to work with complex turnarounds to get to the ideal configuration. For branching the IF + AND + OR is great but especially with the OR certain cases are not technically working well, and we need to put quite time consuming workarounds in place. Another little frustration is the survey pdf - so this one is GREAT GREAT GREAT to have and broadly/very much used, but if we could customize (at least slightly) in between different surveys that would be a really valuable one too. One other feature we hope for is that text boxes keep the exact format of the text entered into the text box by the survey respondent (e.g. line breaks, bullets...) All I can think of for now :) Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing CheckMarket Survey Monkey was evaluated as less user friendly/intuitive - less strong in terms of data extraction/import & consolidation capabilities, and assessed as less strong in terms of system integration (APIs...) Review Source ME Marc E. Custoemr Experiecne Manager Insurance Used the software for: 2+ years ### "The perfect solution for creating online surveys." November 27, 2019 5.0 We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away. Pros \- 7/7 support with correct, helpful answers and tips & tricks. The response times are impressive - A tool with lots of features, I cannot think of one that is missing. - You can create and share custom dashboards and reports. - You can set up closed loops for contacting dissatisfied customers. - They have specific features for NPS surveys. - Multilingual surveys are possible - You can choose where in the world your data are stored. - They offer additional services if you lack time or experience. - The value for money is top. - You can distribute surveys through multiple channels (including email, SMS, QRcode) - Surveys and emails work great on mobile devices. - The number of users is unlimited. Cons The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'. Alternatives considered [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing CheckMarket The combination of features, unlimited users, 7/7 support and the pricing model. Switched from [Confirmit](https://www.capterra.com/p/13465/Confirmit/) The support is better.The tool is a lot more user friendly!! And the difference in cost is impressive. Review Source Gloria A. Comptable Investment Banking Used the software for: 6-12 months ### "J'adore checkmarket" November 21, 2023 5.0 J'apprécie très fort checkmarket. Elle est meilleure dans son domaine. Pros Checkmarket est une application de sondages et d'enquête de fonction comme création de questionnaire. Cons Étant donné que checkmarket est un logiciel il y parfois des problèmes de connexion Review Source CB Chantal B. Process Excellence Manager Human Resources Used the software for: 1-2 years ### "Checkmarket - Ideal to send out Customized Surveys" October 26, 2020 4.0 I'm really very pleased with the tool. I can not say that there is something I'm not satisfied about. Not only the tool, but also the customer service is top! Pros You can lay-out all type of questions Process roadmap that is designed - userfriendly Possibilities to report afterwards Cons I don't think there is something not to like. But I'm interested in knowing as much as possible about 'how to score' your answers. I see that a lot of people in our company use the tool, but they very often don't know how to score. And often you are under time pressure - not always easy to deep-dive in all the information on the site. Especially when you don't use the tool frequently. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) I don't really know - I think that both tools are good, but finally we have chosen Checkmarket as partner. You have to ask our purchasing department. Review Source GE Gerrie E. Owner Market Research Used the software for: 1-2 years ### "Great Survey System!" October 16, 2020 5.0 I'm a very satisfied client of CheckMarket. Pros This software has a tremendous amount of features which makes it possible to create a completely customized survey. The customer service is also great. The employees are always helpful and friendly. I'm a very satisfied client of CheckMarket. Cons The user manual could be a little bit clearer to me as someone without an IT background, so that you can find things a bit faster and know how it works. Review Source DA Daphne A. Researcher Research Used the software for: 2+ years ### "Easy to use, great service" December 15, 2020 4.0 Super fast and friendly service Pros The possibilities, the look and feel, the quality, easy to use, ISO certification Cons Not everything is possible in the software. Sometimes I feel like the software is a little behind other (newest) software in the market. But I'm happy with the overall service and software. Review Source Toon R. Communication and Event Coordinator Management Consulting Used the software for: 1-2 years ### "GO team" January 23, 2019 5.0 I use it internally & externally. It looks professional and it's efficient tool overall. Pros The customer service is the best thing about this product. Even if I don't understand something at once, I am only one call away from the solution. They are very friendly and really patient, even if I have the most stupid questions! Cons If I want send a mailing from CheckMarket to track the surveys, it might come in the spam inbox. Review Source HV Hanne V. Community & Education Manager Non-Profit Organization Management Used the software for: 2+ years ### "Time saving tool" July 7, 2017 4.0 lots of time, nice and professional reports Pros Versatile tool with lots of customization possibilities We use this tool for various trainings and events. Thanks to its ease of use and customizations we saved a lot of time and achieve a greater professional appearance. Lots of functions, many question types Cons If you make changes or corrections in the invitation mails, you have to click often to make the same changes in the remindermails. Review Source HV Hanneke V. Project Manager Used the software for: 2+ years ### "Easy to use tool for data collection User friendly software for data collection" June 26, 2017 5.0 Pros Very user friendly and functional software. The helpdesk is easy to reach during office hours. The helpfulness of team is very good. Clear and often useful advice. Cons The options are not always flexible in programmation and/or output needs. For complexe skips on the questionnaire or specific needs in our exports we use workarounds instead of finding the solution in the software directly. Review Source MS Mark S. Marketing Manager Medical Devices Used the software for: Less than 6 months ### "Excellent product, Really flexible and great customer service" July 31, 2019 5.0 Excellent. I have the product I planned before I started at a reasonable cost. Pros The product helps to construct really flexible surveys, with conditional follow on questions that make the survey really quick and simple for the respondent, reducing the number of questions they need to complete to give you the data you need. Cons Its complex, because its so customisable, but the support is first class. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing CheckMarket See previous answer. The add on functionality is reasonably priced with superb customer support. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) I switched because the functionality I required was only available elsewhere at a premium subscription billable for a full year in advance. I don't produce surveys constantly throughout the year, but when I do I have no objection to paying reasonable amount on a survey by survey basis. Review Source LV Loekie V. Marketing Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Easy to use, good insights and good support" August 8, 2019 3.0 We use it for internal and external surveys. I works good and is very flexible. Pros The system is flexible and easy to use and the support team is very helpfull Cons We still need extra tools for reporting, so the output is not always suitable for us and there are limits on the respondents, which is sometimes a problem for us Review Source SL Sarah L. Communication officer Used the software for: 2+ years ### "Very user friendly tool." June 28, 2017 5.0 Pros The CheckMarket software provides strong support to the organization of our school. We use the tool for registrations and evaluations of activities/events. The tool is very user friendly. The creation of a CheckMarket survey is easy and the tool offers a wide choice of response options. For the respondent it's an easy tool as well. The tool has different features that standard tools often don't offer. For example, it is possible to set up a maximum amount of respondents or to adapt the data after the survey is launched. Therefore our educational institution is a very happy customer! Cons If the software could be offered in Dutch, that would be an advantage. Review Source AV Anthony V. Principal Used the software for: Less than 6 months ### "Great functionality... excellent support!" June 24, 2017 4.0 Ability to manage surveys for multiple client engagements efficiently. Pros Out of the gate, the software contains most every option required for managing your surveys. Additionally, the service comes with a simple use based licensing scheme. However, the best part of the experience is CheckMarkets support process. Things do not always go perfect with commercially available software. An organizations ability to re-mediate issues quickly is key . and that is definitely where CheckMarket excels. Time between support request and resolution (whether it is a user knowledge issue or something that requires CM development involvement) is definitely more efficient than other vendors we experience. Cons The use of images in surveys could be more intuitive and efficient. With the documentation it did not take more than a few minutes to figure it out, but definitely room for improvement as it is a multi-step process. Review Source MA Marleen A. Market Research Project Leader Financial Services Used the software for: 2+ years ### "happy user" February 1, 2019 4.0 we use checkmarket mainly for smaller ad hoc studies - although recently we worked with CheckMarket on a very complex study - good collaboration Pros the software is very userfriendly - a lot of useful functionalities Cons you can't introduce weighing variable in the analyses Review Source AK Anil K. Director Market Research Used the software for: Less than 6 months ### "Best 5 Star Survey Software" February 10, 2021 5.0 Pros I am a new customer, just learning their software for the first time and I am already very happy within 2 days of usage. The number of questions I had while on-boarding were many and all were answered within minutes to a few short hours and fulfilled very well by the support team. Great exceptional service. Cons None so far at all. There are no problems so far. Reason for choosing CheckMarket Exceptional write-ups were the initial great attraction to this site. The promises made or assumed by us customers based on their write-ups on their site are being fulfilled in a great way. Review Source NA Nadia A. Customer Relantionship Manager Tobacco Used the software for: 6-12 months ### "Happy customers" August 19, 2019 5.0 Great! You are there turning into facts what we need and every crazy idea. Outstanding Level of support. Pros Functionalities, posibility to build all what you need for information analysis. Cons Not mandatory fields for comments and rater identification Reason for choosing CheckMarket Better options in dashboards, information management and customer service emphaty and availability. 😊 Review Source PB Peter B. Registered Nurse Used the software for: 1-2 years ### "We use this platform to develop and send program evaluation surveys for campaigns " June 21, 2018 4.0 Pros We can have better control over where our data is housed. The controls for design are fairly intuitive and easy to learn. The reports are attractive and easy to interpret with many options as to how to display the data. Online sign in is convenient. They provide different methods to distribute the surveys Cons The limits on respondents based on the plan purchased could be an issue for some organizations. Some of the more advanced customization controls during survey construction are a bit clunky and could be refined further for a better user experience. Review Source SK Santosh K. Recruiter Used the software for: 1-2 years ### "Best survey tool" March 28, 2018 5.0 Pros One of the best survey tools with many personal customization capabilities, you can do as per your personal choice and the user interface is very easy to understand. Cons Working with too many questions can be a little frustrating for the respondents as we need a genuine and detailed information from them. Review Source CL Constantin L. Project manage Public Policy Used the software for: 1-2 years ### "A non-professionnal user" September 5, 2019 5.0 Pros It is easy to create a survey. If you know how to build a survey on paper, you find easily the way to create it on line. And you discover then different ways to ask your question. By using the tool you can slowly go further and discover other ways of asking questions or other features of the tool. Cons The graphic dimension remains quite rigid. It does not seem flexible enough to change the rendering at the graphical level. Review Source Joost S. Operational manager Wholesale Used the software for: Less than 6 months ### "First Surveyn build ever" August 15, 2019 4.0 Nice, easier to make survey than with other survey platforms I tried. Pros Possibility of several languages in one survey easy to translate. No subscription needed. Cons A lot of possibilities, but with the help of helpdesk easy to find what I want. Alternatives considered [Survio](https://www.capterra.com/p/150091/Survio/)[MONKEY](https://www.capterra.com/p/27429/MONKEY/) Reason for choosing CheckMarket Make one survey easy to translate and to use for all employees Review Source HL Hans L. statistician Government Relations Used the software for: 2+ years ### "Excellent " June 5, 2019 5.0 Excellent, great and friendly support. Pros The ease of use, the pretty user interface and the flexibility of downloading the results. Cons No negative points. Software is excellent Review Source WB Wim B. Consultant Market Research Used the software for: 2+ years ### "Review" January 26, 2019 4.0 Almost all of our questionnaires are organised with CheckMarket. Pros Ease of use to start a questionnary. You don't have to wait for a validation or confirmation. Customer support Cons No major disadvantages. Some difficulties while switching between different languages in one questionnaire. You can't just copy a list of answers any more. Review Source MA Marco A. Mathematician Market Research Used the software for: Less than 6 months ### "Professional" November 12, 2019 5.0 Pros It is efficient and support is in general quick and very helpful. Cons You may think it is a bit expensive but, though it is clearly not cheap, they offer a lot in change. Maybe an "unlimited respondents" option would be appreciated. Reason for choosing CheckMarket Nothing is forever and we may change in the future, but CheckMarket offered a good compromise between "ease of use" tools, interesting analytic options, beautiful results and helpfull helpdesk. Their "quota" tool is working very well. Qualtrics is clearly too expensive, surveygizmo does not have quotas, QuestionPro we already mentioned, Surveymonkey may still be an option, basically for the interesting prices. Switched from [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/) We had some troubles with the free trial that was offered to us by the company. The product was good but we personally wanted a different one, fitting more to our needs. Review Source CV Chris V. Customer strategy consultant Retail Used the software for: 1-2 years ### "Great help" May 11, 2020 4.0 Pros Easy to use. Great support. Great help function and if I have a question I can call someone who explains it in a clear way and fast! Cons RAS. But for this survey, I can not choose my 'industry'. I work as a consultant and that is not an option in the list. Review Source MG Monique G. Financial Services Technician Government Administration Used the software for: 1-2 years ### "Satisfied User" March 31, 2021 5.0 Using it for mainly for funding applications Pros User Friendly, front and back end, Ease of use Cons I don't like the Pause Button because users don't think to press Next before Pause Review Source Similar Products Featured