# Page 3 | CheckMarket Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is CheckMarket the right Survey solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134813/CheckMarket/reviews --- CheckMarket 4.5 (149) [View alternatives](https://www.capterra.com/p/134813/CheckMarket/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of CheckMarket ## Showing most helpful reviews Showing 51-75 of 149 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Daniel C. Doctoral candidate Religious Institutions Used the software for: I used a free trial ### "The right tool for the job" October 30, 2020 5.0 Pros Cost is adjusted to the use Security of data Multilingual Broad range of features Ease of use Excellent customer service Excellent support Intuitive Many more Cons I don't know based on my use It does what I need Alternatives considered [Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/) Reason for choosing CheckMarket Prompt response to my questions Cost adjusted to the use Review Source NTN Ngoc Tho N. Student Education Management Used the software for: I used a free trial ### "First time user satisfaction" March 4, 2020 4.0 I was able to customize my survey on a budget. In future projects, I'm willing to spend more if possible to explore other features. Pros The features offer rich opportunities to customizing a survey. The design can also be very neat, minimalist and prevent distractions. Cons The display logic was the most complicated feature for me that I will need more support on. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing CheckMarket The interface of Survey Monkey is distracting and overwhelming to me. Review Source GW Gayashani W. Researcher Apparel & Fashion Used the software for: 6-12 months ### "Researcher Review" December 15, 2016 4.0 Your tool is great and provided me with options that are unavailable in other basic survey tools. However, there are certain limitations where I was inconvenienced. eg: auto coding of questions were not possible, not possible to avoid double counting when crossing by several answers-> this is important when we filter respondents using a multiple answer question. Pros The logic. Cons Limited availability of programming options such as auto coding and analysis options such as crossing by several variables in a multiple answer question excluding double counts. Review Source ED Eveline D. senior consultant Management Consulting Used the software for: 2+ years ### "Very agile and great customer service" November 6, 2018 5.0 Pros The agility and the pro-active and fast customer service. Cons Once tailored programmed has been done, the survey is locked, making changes afterwards less flexible. Review Source EV Evie V. Communications Facilities Services Used the software for: 2+ years ### "Great product and perfect service" January 10, 2017 4.0 It's easy to use and almost everything is possible. When you need help, the customer service always responds within the hour. Pros It's easy and simple Review Source SL Stacey L. Back office administrator Management Consulting Used the software for: 2+ years ### "Thank you! " March 4, 2020 5.0 Pros I only used the software when I needed to upload some documents. This documents were easy to upload and I always received a friendly confirmation from the team. Cons I haven't used the software that much to give a response on this question. Review Source MP Marie-Odile P. Assistante de Direction Building Materials Used the software for: I used a free trial ### "Excellent !" April 9, 2021 5.0 Réalisation d'une enquête de satisfaction clients périodique Pros De nombreuses fonctionnalités pour personnaliser les formulaires, des rapports très complets Cons Je n'ai pas trouvé les 5 étoiles de notation Review Source DL Deirdre L. Used the software for: ### "A very satisfied customer" October 5, 2015 4.0 I've been working with CheckMarket for over 3 years now, and from the beginning I've been very satisfied with the tool. I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys. They are also very helpful when it comes to making (sometimes quite a few!) changes to a survey just before publishing or helping implement a new style following a rebranding. The ease of use of the tool is something I appreciate a lot, especially when there are so many things going on in one day - setting up a survey, even in multiple languages is quite straightforward. Overall, I'm extremely happy to be a CheckMarket customer! Review Source AS Asmeet S. Compliance Manager Used the software for: Less than 6 months ### "Seamless " May 3, 2017 5.0 Pros It's easy to use and the customer support is amazing and fast (even when you're using the trial version)! There are no pushy sales people involved and the pricing is super simple. The features that you get apply across any plan you purchase. Cons I haven't encountered anything that I dislike about the software. So far everything seems to be going well. Review Source BP Bruno P. coördinator kwaliteit Government Administration Used the software for: Less than 6 months ### "Possibilities to give feedback and benchmarks according to the results of the respondants" January 24, 2020 4.0 We were very pleased with the online self-scan and with the development proces. Checkmarket developper clearly explained what we could expect and what would not be possible. Pros We have been able to create an online self-scan voor meetingvenues that provides respondants with relevant advice and tips according to the answers they give. If their venue misses specific infrastructure or services, they recieve specific information in their report. They also get a general benchmark next to their own aswers, thus they can imediately position the level of services and infrastructure or their own venue in the overal market. Cons We could not give a venue a costumized benchmark. A venue can benchmark itself against the avarage of all respondants, or against all the venues with one common characteristic eg capacity, or type.... But not with venues of a similar capacity and type and location. Review Source JP Jonathan P. Data Governance Manager Telecommunications Used the software for: 1-2 years ### "The support is definitively one of their strongest point. The product itself is very usable." September 1, 2017 4.0 Pros The support. Also the tool is overall very nice to work with and feels very 2017-ish interface wise. Cons The lack of advanced functionalities beside branching - way more control over the surveys would make it even more powerful. Review Source CF Carole F. Survey Research Analyst Government Administration Used the software for: Less than 6 months ### "An error in developing questions occurred and I received great tech support" April 16, 2018 4.0 Pros Elegant layout, standardized ease of formatting text some city departments are very happy with the multi language translations. Cons Reports do not show the question variable names - this is a problem when there are two or more subsets of respondents who are asked the same questions. (ie., branched by subset) Review Source SD Sep D. Account Manager Market Research Used the software for: 1-2 years ### "User friendly tool with great helpdesk. " June 29, 2017 4.0 gives us the data we need. Pros I'm very satisfied with the tool and for the support the CheckMarket team provides for questions and problems. Review Source RW Ruud W. projectmanager Hospital & Health Care Used the software for: I used a free trial ### "Professional tool" April 30, 2020 5.0 Easy to use; support dept reacts quickly. Pros This tool delivers all the functionality I expected from a survey tool. The software builders delivered a product that is complete and very easy to work with. I wanted to make a survey to evaluate my project. Using the examples it took me less time than I expected to design and complete the survey. Cons Nothing! I did not miss functionality in the software. Review Source MV Martin V. Senior researcher Management Consulting Used the software for: 2+ years ### "Checkmarket as a simple and powerful questionnaire tool" August 19, 2016 4.0 Checkmarket is a great tool to program your survey online, manage your respondents database, follow survey progress and export the responses for further analysis. Pros Ease of use and respondents database management Cons Possibilities for advanced nested conditional questions are limited Review Source JA Johan A. Senior Advisor Used the software for: ### "A huge benefit of this software is that it continuesly improves. " February 27, 2016 5.0 To move from papersurveys to online surveys, sometimes it is a bit difficult, because on paper you can make complicated matrix questions to save space. When these surveys are validated, sometimes it is difficult to make the questions exactly the same as the question on paper. And for our clients it needs to be exactly as on paper. another suggestion would be, that the software would be able to use a negative extraction. Overall i am very pleased to work with this software. Review Source PS Patrick S. Used the software for: ### "Good tool for your surveys and fine customer service" April 14, 2016 4.0 Of course making my first survey required some time to familiarise with the tools. But still it was more effective than without the tool and the real gain came with the second survey. The tool provides lots of possibilities and mostly the help desk react really quickly. The survey I worked on in the night kept blocking, but the next morning, by the time I finished breakfast the helpdesk had solved the issue and on the fly provided some tips on further optimising my survey. Review Source LS Louise S. Manager Used the software for: 6-12 months ### "CheckMarket is very intuitive and easy to learn" December 7, 2017 5.0 Pros It's ease of use when I have to train others implementing surveys. Each User has their own account and cannot see the other surveys. Help centre is very quick Review Source NE Nico E. account manager Used the software for: 2+ years ### "a" June 28, 2017 5.0 Pros Tthe platform is accessible for an average computer user, and above all: the service and support are FENOMENAL. Cons The text processing could be more smooth and extensive. Review Source KD Katrine D. Service Development Manager Used the software for: ### "Easy to use and excellent support" October 23, 2015 5.0 We chose CheckMarket as a tool for our loyalty survey because of ease of use, visual analytics and transparent + competitive pricing. From the beginning our decision has proved right. We have been met with excellent support and a willingness to cooperate and together improve our survey setup. CM has top notch support also on the tech side. Super value for money and a pleasure to work with. Review Source KH Kathrine H. Service Development Manager Used the software for: ### "CheckMarket excel in their customer service!" October 22, 2015 5.0 We are very happy with using CheckMarket, easy to set up surveys and analyse results. Of course you have to get in to how to do everything, which takes some time, but once you get the hang of it is user friendly. CheckMarket's service level and support is excellent - always a very fast response in a friendly tone. This is very important for us, that our requests are solved on time. Review Source JJ Johan J. ICT Manager Used the software for: ### "Making an enquiry with Checkmarket is really easy and fast" March 17, 2016 4.0 Making a basic enquiry works really very intuitive. In no time you have an enquiry. If you have an event that you organise regularly you even can reuse an already existing enquiry, do some adaptations and put it online. We are very satisified customers. I would like some more possibilities to automatically process the results (in case of a more complex enquiry). Review Source VH Valentin H. Used the software for: ### "Zen Car survey" March 2, 2017 4.0 Overall experience with CheckMaret was good : very reactive and efficient (coding survey, translating survey, email requests). But quality check should be done more properly as we experienced an issue with the survey after asking a final update on the survey. It went live with the issue but fortunately it didn't bias the results and was correctled quickly Review Source AS Alex S. Consultant Financial Services Used the software for: Less than 6 months ### "A great software which probably offers the best value for money." June 28, 2017 4.0 Easy to use with enough features for a very good price! Pros Very intuitive, simple, with enough options and features. The best thing if you'd ask me is the fact that the helpdesk consists of REAL PEOPLE picking up the phone, who're very keen to help you out with anything. I like this! Cons In some cases, it doesn't have the features which very expensive software do have. But then again, value for money is really high at CheckMarket! Review Source MK Melanie K. Working Student Management Consulting Used the software for: 6-12 months ### "CheckMarket Review" March 24, 2020 4.0 Used it for Surveys with 300 as well as with 10 People and worked out very well, People liked the quantitative results Pros easy to use, runs very fast, lot of Distribution possibilities Cons not so good in analysing open Questions as it is complicated Review Source Similar Products Featured