# e-Giving Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is e-Giving the right Donation Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134815/e-Giving/reviews --- e-Giving 4.3 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of e-Giving Ease of use 4.3 Customer Service 3.8 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Susan M. Finance Secretary Used the software for: 2+ years ### "Product good for the donor but not so much for the administrator. " March 8, 2018 3.0 Pros As a donor, the software is easy to execute a contribution to my church for one-time payments or recurring gifts. There is an automated email to confirm the donation was successfully charged. I also like having access to the transaction history to see my prior gifts. As an administrator of the program for my church, I like the automated emails and alerts. I also like the ability to email the enrolled users in one email. Having this program enables the church to collect payments for programs from participants who do not carry checks or cash and accomodates their preferred method of payment. Cons As a donor, there is no where on the site to request help/support. There is neither a place to read instructions nor is there an instruction that the user must contact the organization you are donating to for assistance. As an administrator, the support is terrible. When we implemented the program 5+ years ago, we had a very responsive representative. Once that person left the company, there was no resource to obtain timely support. The company recently changed platforms and the migration was very frustrating for the administrator and users. We did not receive notification the change was occurring. Several donors' recurring gift schedules did not transfer to tge new platform which resulted in the organization losing regular gifts until the user could figure it out. The data does not download to CSV as nicely as the old platform. Some data such as a date can be a date and many more charachters which hampers sorting etc. My biggest dislike is that NCS does not support the user/donor. The model expects the organization to assist users when they trouble. Like many of NCS clients, we are a small church who rely on volunteers. My talent is not software support and thus I am at a loss at times when the donor is unable to log in. Review Source TW Teresa W. Admin. Assistant Religious Institutions Used the software for: 2+ years ### "Digital Giving" July 17, 2019 4.0 I resisted digital giving at first because I loved putting my offering in the plate personally, but I have grown to love and appreciate digital giving and e-Giving helped with that. Pros It is fairly easy to use. I love the past face at which it processes out of my account. No waiting for a check to clear! Cons I haven't had issues with it, but some of my friends have had issues with transactions. Although the issues were resolved, it sounds to me that it took a bit of work to do so. So that part was not so encouraging. Review Source DS Denise S. Accounts Payable Religious Institutions Used the software for: 2+ years ### "Egiving software " January 12, 2020 5.0 Pros Easy to set up the account and great support when you have a problem. Easy reporting. Cons Sometimes a customer misunderstands the site and starts another withdrawal date. It can be confusing some those who have computer challenges. Reason for choosing e-Giving They work with our other church software programs well so makes it easier for us. Review Source CS Chris S. Security Guard Security and Investigations Used the software for: 2+ years ### "Happy " November 22, 2019 4.0 I use it often to make donations to my church Pros Fast and easy, I appreciate how simple the system works Cons I had zero issues with this system, I have nothing negative to say Review Source AF Angela F. Graphics Religious Institutions Used the software for: 2+ years ### "E Giving" January 16, 2020 5.0 Saves me checks and time. Pros Very easy to pay my tithes each time and any extras that are church has going on. Cons The convenience of paying my tithe each and every pay period. Review Source DS Deborah S. Administrative Assistant Human Resources Used the software for: 2+ years ### "Consumer Review" November 22, 2019 3.0 Pros The ease of usefulness . It was fairly simple to log in and create an account Cons The way to handle customer complications. Review Source EM Emma M. Receptionist Religious Institutions Used the software for: 1-2 years ### "E-Giving Is Awesome!" January 16, 2020 5.0 Pros The ease of access is wonderful! It is so easy to tithe to my church this way! Cons I do not have any complaints! I really enjoy E-giving and the ease of access! Review Source TQ Tegan Q. Owner Hospital & Health Care Used the software for: Less than 6 months ### "E-Giving review" April 29, 2021 5.0 It had streamlined our process and enabled us to gain greater access to those wanting to give. Pros The ability to accept multiple forms of payment on a platform that’s accessible to patrons. Cons Some of the older users struggle with the functionality. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.