# TicketSource Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TicketSource Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/134828/KASIHMENANG --- # TicketSource Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketSource ## What is TicketSource? TicketSource is a free and easy-to-use online event ticket sales platform that comes with fast and friendly support...from real human beings! Isn't that a breath of fresh air. We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it. ## What is TicketSource used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 548 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 - Event Booking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketSource?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ticketsource.co.uk/&name=TicketSource) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketSource 4.8 (548) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (548) Ease Of Use 4.8 (5,781) Value For Money 4.7 (407) Value For Money 4.9 (3,562) Customer Service 4.8 (502) Customer Service 4.9 (3,291) ## TicketSource alternatives Highest Rated [4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/134828/TicketSource/alternatives/) ## FAQs about TicketSource Overview ### What problems does TicketSource solve? TicketSource solves manual box office work, difficult event setup, limited sales visibility, and slow customer issue resolution by centralizing online and phone bookings, seating plans, refunds, customer updates, and reports. Small venues, charities, arts groups, volunteers, and box office managers benefit most from smoother event operations and faster front-of-house coordination. Answer based on 294 reviews Overview ### Which roles and teams benefit most from TicketSource? TicketSource is most used by arts, events, and nonprofit leadership teams, including directors, chairs, founders, and owners who oversee ticketing strategy and audience management. Treasurers, secretaries, and committee members use it to track sales and reporting, while box office managers, organisers, and volunteers handle bookings, event administration, and customer service. Answer based on 364 reviews Overview ### What company size and industries is TicketSource built for? TicketSource is built primarily for small businesses, which make up 95% of reviewers, especially in entertainment at 23%, music at 16%, and performing arts at 7%. It suits creators needing a low-cost way to sell tickets for events of any size or venue, from local gigs to major festivals. Answer based on 544 reviews Features and Usability ### What are the key features of TicketSource? TicketSource offers core event ticketing tools like online booking, reserved seating, seating map setup, and payment processing. Differentiating features include website integration, QR code and barcode ticket scanning, customizable branding, sales reporting, and role-based permissions. Reviewers also frequently highlight its customer support and easy-to-use interface. Answer based on 375 reviews Integrations ### Which third-party tools and platforms does TicketSource integrate with? TicketSource integrates with Mailchimp and Stripe, the two integrations most often confirmed by reviewers, and also connects to Meta for Business, WordPress, Brevo, Stripe Terminal, and Zapier. These cover email marketing, payments, social advertising, website publishing, in-person card readers, and broader app connections. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does TicketSource offer? TicketSource provides webinars, documentation, and videos to help teams get started. Webinars support guided instruction in a live format, documentation gives written reference material for setup and feature review, and videos offer visual walkthroughs for self-paced learning and repeat viewing as needed. Answer based on 9 reviews Getting Started and Support ### What customer support options does TicketSource offer, and how do users rate the experience? TicketSource offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as easy to reach, friendly, and knowledgeable, with quick resolutions and clear step-by-step guidance. A few mention setup can be confusing at first, and chat may feel less immediate than expected. Answer based on 204 reviews Security ### How does TicketSource handle data security and access control? TicketSource uses customizable user roles and permissions, password controls for restricted booking access, QR codes and barcodes for ticket validation, and data protection options. Reviewers also describe the platform as secure and reliable. Some note that email permission settings and customer detail functionality could be clearer or more robust. Answer based on 10 reviews Ticket event management ### How easy is it to manage events and ticket sales? TicketSource makes event setup and day-to-day ticket management straightforward for schools, charities, venues, and small event teams. It supports custom listings, attendee tracking, QR scanning, refunds, and customer emails, though some organizers find reporting exports, waitlist handling, payout timing, and certain settings harder to manage at first. Answer based on 375 reviews ## Who uses TicketSource? Based on Capterra reviews from the past 2 years Company size Based on 147 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 147 reviews Administrative 45% Administrative 45% Creative & Design 12% Education & Learning 6% Entrepreneurs/ Owners 5% Others 32% Top industries Based on 147 reviews Entertainment 33% Music 29% Non-Profit Organization Management 14% Education Management 14% Other 10% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Ticket Reservations 4.7 (111) 72.07% of 111 reviewers that rated this feature as important or highly important With TicketSource, you can easily manage reservations, track payments, and accommodate both online and offline bookings. Reviewers appreciate the flexibility to reserve tickets, handle various payment methods, and find the reservation process simple for both organizers and customers. Mobile Access 4.7 (81) 75.31% of 81 reviewers that rated this feature as important or highly important You get the ability to manage events, check sales, and scan tickets on the go. Some reviewers find mobile access convenient for real-time updates, selling remotely, and checking in guests, noting that the mobile experience is as smooth as using a computer. Sales Reports 4.7 (69) 79.71% of 69 reviewers that rated this feature as important or highly important TicketSource offers helpful reporting tools that let you monitor ticket sales, print attendee lists, and track progress daily. Reviewers indicate these reports are valuable for managing bookings, informing marketing efforts, and keeping teams updated on sales and attendance. Event Ticketing 4.8 (63) 74.60% of 63 reviewers that rated this feature as important or highly important TicketSource helps you efficiently manage event ticketing, control sales, and limit purchases per person. Users think the system is easy to set up, supports both online and in-person sales, and simplifies ticket management for various event types. Barcode/Ticket Scanning 4.5 (50) 56.00% of 50 reviewers that rated this feature as important or highly important It gives you fast ticket scanning and easy attendee tracking at events. Reviewers appreciate the quick and simple scanning process, which speeds up entry and is easy for both staff and customers, though some mention occasional sensitivity issues with the scanner. Event Scheduling 4.7 (62) 64.52% of 62 reviewers that rated this feature as important or highly important Plan an event's time and location TicketSource 75 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Create, manage, and print wearable badges It gives you fast ticket scanning and easy attendee tracking at events. Reviewers appreciate the quick and simple scanning process, which speeds up entry and is easy for both staff and customers, though some mention occasional sensitivity issues with the scanner. Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Automatically suggest related, complementary or add-on items to customers Searchable repository of information about clients Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Online registration for events Plan an event's time and location TicketSource helps you efficiently manage event ticketing, control sales, and limit purchases per person. Users think the system is easy to set up, supports both online and in-person sales, and simplifies ticket management for various event types. Designed for events that occur online Ensure compliance with the General Data Protection Regulation protocols Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Obtain tickets via Kiosk upon arrival at event Automate workflows and trigger campaigns based on customer actions You get the ability to manage events, check sales, and scan tickets on the go. Some reviewers find mobile access convenient for real-time updates, selling remotely, and checking in guests, noting that the mobile experience is as smooth as using a computer. Allowing users to order, pay for, obtain, and validate tickets using mobile devices Manage and handle various international currencies Utilize the same app for multiple events Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Record live video calls to play later Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Set & manage permission levels based on user roles and restrict access to only authorized individuals TicketSource offers helpful reporting tools that let you monitor ticket sales, print attendee lists, and track progress daily. Reviewers indicate these reports are valuable for managing bookings, informing marketing efforts, and keeping teams updated on sales and attendance. Grants the users access to all events for one season For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes The resale of tickets based on demand and availability With TicketSource, you can easily manage reservations, track payments, and accommodate both online and offline bookings. Reviewers appreciate the flexibility to reserve tickets, handle various payment methods, and find the reservation process simple for both organizers and customers. Customize, sell, and distribute tickets Make a list and register visitors Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Features 4.6 (429) 4.6 Based on 429 reviews ## Pricing Value for money 4.7 (407) Free Trial Free Version Full Access £0.00 Value for money 4.7 (407) 4.7 Based on 407 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Stripe Terminal](https://www.capterra.com/p/10003763/Stripe-Terminal/) ## Support, customer service and training options Customer Service 4.8 (502) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (502) 4.8 Based on 502 reviews ## User reviews Overall rating 4.8 Based on 548 reviews Filter by rating 5(445) 4(93) 3(6) 2(3) 1(1) Mentioned topic Sorted by most recent JT John T. Treasurer Music ### "Good product, and quite easy to set up and run events." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 17, 2026 Pros Good value fees. Good options for ticket design. App provides a simple interface for checking tickets. Cons Bit difficult to navigate around Event Creation 1st time. Reporting also not that clear which ones to use, especially for payouts. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Better fees for smaller events and easier for multiple similar events Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sally W. Chairperson Entertainment ### "Good ticket sales option " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 17, 2026 Very good generally. Scanning was interesting as I wasn’t sure if scanning once would include all tickets so often had to search through the online list to ensure all tickets confirmed. This was time consuming. Pros The ability to reach a far wider range of the public for ticket sales. Giving an alternative purchasing option. Cons Found the initial setup difficult. I’m not tech savvy so needed some assistance from another person. Not enough information regarding ticket scanning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Peter M. Director, Teacher Performing Arts ### "Easy to use. Reliable. Transparent." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 10, 2026 Excellent and easy to use. Customisation is good and it's excellent at facilitating refunds and exchanges. The Sales Reports are extremely useful. Pros Ease of use and transparency. No upfront costs. Reliable and great QR code set up for tickets events. The creation of seating plans is excellent. Cons More picture elements could be added to use when adapting and creating theatre seating plans. The option to scan one ticket on a booking which in turn scans in all tickets on the booking would also be great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR David R. Musical Director Music ### "Great start to selling tickets" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 10, 2026 I thought the process from setting up the account to being paid a painless process. Overall I thought the process has been well thought out and instigated well. Pros Easy to set up and manage. Fee was about right and did not put off people buying tickets. There were plenty of options for setting ticket prices and the management of seating. Cons The ability to delete a plan which had been created in error. You can only stop the sale of tickets for that entry rather than deleting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mike P. Webmaster Non-Profit Organization Management ### "Superb service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Excellent. I can't add anything to what I wrote in the first box above so will fill the rest of this box with a few words to meet the minimum word count Pros Absolutely superb service, really easy to set up and operate, fast efficient support team, very reasonable pricing, just excellent all round Cons I found it hard to understand the available/remaining numbers, but it was not a problem. The maths just confused me at times Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Ash J. Event manager Sports ### "Great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Outstanding platform will definitely use it again. The feedback from customer and administration was all positive. Pros Simple, user friendly and reliable both when selling tickets and also scanning them on the day of the event. Cons Setup, but understand that you need to put the work in early for the system to take over thereafter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Hi Ash. Thank you very much for your review and we are really pleased to hear everything has been so positive. GC Georgia C. Performing Arts Department Education Management ### "Super easy and saves a lot of admin!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Pros Super easy to use, made running the school production with selling tickets easy, accessible and easy to track. Cons No issues. At times I had to search the page a while to find out how to exchange a ticket when the event was set to non-refundable, but once I found out it was simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Hi Georgia. Thank you very much for your positive review. We really appreciate it. DA Donna A. CEO Fund-Raising ### "Give it a go!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Very good and great customer service/help topics. Regular emails with ideas for promoting and setting up the event. Pros Very easy to use. Great email content with ideas for promoting the event and how to use the system. Cons Getting used to the platform, as it was my first event with them, so things did not flow quite how I thought they would. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Hi Donna, thank you very much for sharing your experience using TicketSource. All the best. AM Anne M. Event Secretary Non-Profit Organization Management ### "Annual vehicle event, " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 6, 2026 I'm happy to explore it again for our event for 2027, and look more at what questions we want information for when setting up the event, other than that its been good Pros Once we had the event on, it was easy to see the bookings and information we needed, and payout was more or less straight after the event. Cons trying to get the information from the system that we needed to create a check in, not sure whether it was how we set it up, and we need to change that for year 2 or that's the way it is, but we needed an excel wizard to extract the information we needed for our event Also after you send a update I couldn't find anywhere to see who it had all gone to as we had people who said they didn't receive it, and I couldn't find a way to check that Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketSource It was recommended by someone who had used it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Hi Anne, Thank you very much for sharing this feedback on the use of the system. We are sure others will find this useful. Hopefully we can assit with your setup for 2027 HH Hilary H. Founder and volunteer committee member Entertainment ### "It works! Refreshingly user-friendly system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 The website is clear and user friendly for first-timers, the online videos are very helpful and the application process was swift and easy. Best of all it works! From day one it has done what it says on the tin. Well done! Pros Its so easy to join and use, there is plenty of really useful advice, communications with staff are efficient and friendly and it just works! Cons Haven't found anything yet. As a new not for profit community film club this ticked our boxes and made life a lot easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Hi Hilary, Thank you very much for your kind words. We really appreciate the review. [View all Reviews](https://www.capterra.com/p/134828/TicketSource/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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