--- title: "TicketSource Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TicketSource Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/134828/TicketSource/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # TicketSource Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketSource ## What is TicketSource? TicketSource is a free and easy-to-use online event ticket sales platform that comes with fast and friendly support...from real human beings! Isn't that a breath of fresh air. We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it. ## What is TicketSource used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 556 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 - Event Booking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketSource?[Manage this product listing](https://www.g2.com/products/ticketsource/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketSource 4.8 (556) VS. [4.9 (597)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting Price Contact vendor Starting Price $0.28 Usage Based, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (556) Ease Of Use 4.8 (5,835) Value For Money 4.7 (415) Value For Money 4.8 (3,609) Customer Service 4.8 (510) Customer Service 4.8 (3,336) ## TicketSource alternatives [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (276)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (394)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/134828/TicketSource/alternatives/) ## FAQs about TicketSource Overview ### What problems does TicketSource solve? TicketSource solves manual ticket sales, cash handling, and fragmented attendee tracking by providing online booking, payment collection, seating options, QR-code check-in, and live sales reports. Schools, amateur theatre groups, charities, community organizers, and small venues benefit from monitoring demand, managing door lists, communicating with ticket holders, and reconciling event income. Answer based on 449 reviews Overview ### Which roles and teams benefit most from TicketSource? TicketSource is most used by treasurers, secretaries, chairs, and committee members managing ticket income, event administration, and volunteer-led operations. Directors, producers, artistic and musical leaders use it to sell admissions for performances, while box office managers and organisers handle bookings, attendee lists, and event-day sales. Answer based on 372 reviews Overview ### What company size and industries is TicketSource built for? TicketSource is built for small businesses in entertainment, serving creators who need a low-cost way to sell tickets for events of any size or venue. Small businesses account for 95% of reviewers, while Entertainment represents 23%, Music 16%, and Performing Arts 8%. It also supports local gigs through major festivals. Answer based on 552 reviews Features and Usability ### What are the key features of TicketSource? TicketSource includes core recording capabilities alongside event ticketing tools for online bookings, ticket reservations, and reserved seating through seating maps. Reviewers frequently highlight sales reports and activity dashboards for monitoring bookings, barcode ticket scanning for entry, and electronic payments with payment processing. It also covers GDPR compliance. Answer based on 84 reviews Integrations ### Which third-party tools and platforms does TicketSource integrate with? TicketSource integrates with Mailchimp and Stripe, which reviewers frequently cite for audience marketing, mailing-list updates, and payment processing. Its catalog also lists Brevo, Meta for Business, Stripe Terminal, WordPress, and Zapier, covering email marketing, social media, payment hardware, website publishing, and app connections. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does TicketSource offer? TicketSource provides webinars, documentation, and videos to help teams get started. Webinars support guided learning in a live format, documentation offers written reference material for setup and feature checks, and videos provide visual walkthroughs for reviewing tasks and processes. Answer based on 9 reviews Getting Started and Support ### What customer support options does TicketSource offer, and how do users rate the experience? TicketSource offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe staff as friendly, knowledgeable, and quick to resolve questions, particularly by phone and email. Help guides and videos are useful, though some users find initial setup confusing and report that chat does not always feel immediate. Answer based on 212 reviews Security ### How does TicketSource handle data security and access control? TicketSource uses customizable user roles and permissions, password controls, and data protection options to manage access. QR codes, barcodes, and ticket readers help support ticket security at events. Reviewers describe the system as secure and reliable, while one notes that follow-on email permission explanations could be clearer. Answer based on 10 reviews Ticket event management ### How well does TicketSource manage event ticket sales? TicketSource makes event setup, ticket sales, attendee tracking, and check-in straightforward for schools, charities, and first-time organizers. Users value flexible listings, branded links, QR codes, sales monitoring, and helpful support. Some organizers need time to locate advanced settings, improve waiting-list workflows, or plan around funds becoming available after an event. Answer based on 381 reviews ## Who uses TicketSource? Based on Capterra reviews from the past 2 years ## Features AI summary Based on 3,861 Ticketing reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) TicketSource supports all three of the features reviewers rate highest: **Event Ticketing**, **Online Registration**, and **Online Registration**. Together, these capabilities help businesses manage ticket sales, handle attendee sign-ups online, and keep the registration process organized, allowing teams to run events more efficiently and deliver a smoother experience for attendees. Event Ticketing 4.8 (63) 74.60% of 63 reviewers that rated this feature as important or highly important This capability helps you efficiently manage ticket sales, set purchase limits, and monitor event capacity. Some reviewers find setup simple, appreciate responsive customer support, and value the ease of selling tickets both online and in person. Event Scheduling 4.7 (65) 64.62% of 65 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.5 (39) 51.28% of 39 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Ticket Reservations 4.7 (113) 72.57% of 113 reviewers that rated this feature as important or highly important With TicketSource, you can easily manage reservations, track payments, and accommodate both online and offline buyers. Reviewers appreciate the flexibility for group bookings, the ability to handle cash or check payments, and the straightforward reservation process for diverse audiences. Mobile Access 4.7 (84) 75.00% of 84 reviewers that rated this feature as important or highly important You get the convenience of managing events, checking sales, and scanning tickets from your phone. Reviewers indicate mobile access is easy to use, keeps them updated on the go, and is essential for remote ticket sales and guest check-ins. Sales Reports 4.7 (70) 80.00% of 70 reviewers that rated this feature as important or highly important TicketSource offers helpful sales reporting, letting you monitor ticket sales daily, print attendee lists, and differentiate between ticket types. Users think the reports are valuable for tracking progress, informing marketing, and managing seating or bookings efficiently. TicketSource 75 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Create, manage, and print wearable badges TicketSource gives you quick and easy barcode scanning to speed up event entry and track attendance. Some users say scanning is fast and simple, though a few mention wanting more advanced scanner capabilities or easier deployment at larger events. Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Automatically suggest related, complementary or add-on items to customers Searchable repository of information about clients Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Online registration for events Plan an event's time and location This capability helps you efficiently manage ticket sales, set purchase limits, and monitor event capacity. Some reviewers find setup simple, appreciate responsive customer support, and value the ease of selling tickets both online and in person. Designed for events that occur online Ensure compliance with the General Data Protection Regulation protocols Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Obtain tickets via Kiosk upon arrival at event Automate workflows and trigger campaigns based on customer actions You get the convenience of managing events, checking sales, and scanning tickets from your phone. Reviewers indicate mobile access is easy to use, keeps them updated on the go, and is essential for remote ticket sales and guest check-ins. Allowing users to order, pay for, obtain, and validate tickets using mobile devices Manage and handle various international currencies Utilize the same app for multiple events Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Record live video calls to play later Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Set & manage permission levels based on user roles and restrict access to only authorized individuals TicketSource offers helpful sales reporting, letting you monitor ticket sales daily, print attendee lists, and differentiate between ticket types. Users think the reports are valuable for tracking progress, informing marketing, and managing seating or bookings efficiently. Grants the users access to all events for one season For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes The resale of tickets based on demand and availability With TicketSource, you can easily manage reservations, track payments, and accommodate both online and offline buyers. Reviewers appreciate the flexibility for group bookings, the ability to handle cash or check payments, and the straightforward reservation process for diverse audiences. Customize, sell, and distribute tickets Make a list and register visitors Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Features 4.6 (437) 4.6 Based on 437 reviews ## Pricing Value for money 4.7 (415) Free Trial Free Version Full Access £0.00 Value for money 4.7 (415) 4.7 Based on 415 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Stripe Terminal](https://www.capterra.com/p/10003763/Stripe-Terminal/) ## Support, customer service and training options Customer Service 4.8 (510) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (510) 4.8 Based on 510 reviews ## User reviews Overall rating 4.8 Based on 556 reviews Filter by rating Counts reflect reviews available in this feed. 5(452) 4(94) 3(6) 2(3) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Educator Used the software for: Less than 1 year ### "Pretty awesome ticketing experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2026 Pros Event ticketing was pretty simple, and I compared to other platforms during use. I am Happy with my results. Cons Im a simple user, i was a little overwhelmed with so many options on the drop down, but it made sense as a user. Got lost a few times going back to check how many bookings i had. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "My experience of Ticketsource" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2026 Excellent. The staff sorted my error immediately and with no fuss with a simple and straightforward telephone call. Pros It was not that easy to navigate around and I did make a mistake when entering my events. However, the Ticketsource staff were extremely helpful when I spoke to them and sorted it out straight away. It is a superb way of managing and selling tickets, and provides all the sales reports needed. My life is so much easier now. Cons I didn't find it that easy to navigate around and set up initially, but them I am old! Once sorted, no problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Private individuals Used the software for: Less than 1 year ### "Stokeinteignhead Breabach Concert " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2026 You made ticket sales so easy i especially loved that when the concert before us sold out people were directed to our event and advised how many tickets were left you’re excellent platform meant we could concentrate on everything else ,the platform also allowed us to contact all our concert goers with advice about the concert Pros Everything so helpful having never done anything like this before made a couple of rookie errors but ticket source staff were on it and helped us correct the error user friendly excellent reports Cons One issue was when we did send out an e mail we could not find the original e mail to send to booking later customers but that is really minor compared with everything else we were seriously impressed with the layout the information and the overall service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ORGANISER Used the software for: Less than 1 year ### "A GOOD TICKETING SITE" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 26, 2026 OVERALL THIS WAS A GOOD SERVICE ALTHOUGH I QUESTION THE LEVEL OF THE FEES ESPECIALLY FOR LARGE SALES OF LOW VALUE TICKETS Pros EASY TO SET UP. QUICK REPLY TO QUERIES. GOOD REPORTING OF SALES. GOOD PUBLICITY PAGE. RELATIVELY INTUITIVE LAYOUT Cons MONEY ONLY COMES AFTER END OF EVENT. IN SOME OTHER SITES THE MONEY IS MOVED TO ACCOUNT AS IT IS PAID. THE FEE FOR LOW VALUE TICKETS IS TOO HIGH Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Owner Used the software for: Less than 1 year ### "FIRST TIME USER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2026 For a first time user, once I had got my head round how to set the event up, it was a really easy system to use. Even making amendments along the way was straightforward. I would definitely use Ticketsource again for future events . Pros Ease of set up of my event and the friendly and helpful customer service. Everything was explained with helpful guides along the way. Cons I had difficulty, initially, to cancel tickets that I had booked and wasn't sure if I had done this correctly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Board Used the software for: Less than 1 year ### "A great Ticketing system to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 14, 2026 we enjoyed using it and our clients gave good feedback - it was not easy to give people the direct link and this was constantly being asked for with most people searching the event to find us Pros ease of use, regular updates, easy for customers to access, crisp smart and professional. I also liked that we didn't need to use our golf club web site and we could accordingly use this ticketing system as a stand alone process Cons a bit hard to configure just as i wanted - possibly unfamiliarity on my part, but making multiple bookings or trying to confused the system and the reports and actuals got confused accordingly - EG me trying to book in three cars in one booking didn't work, it really needs three separate bookings with our configuration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Gluten Free Event Organiser Used the software for: Less than 1 year ### "Thank you from Nottinghamshire Gluten Free Food Event with Crafts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Brilliant experience, from starting the process to building the event and all the instructions, videos and support from the staff. It was easy to navigate even with me being a novice to event organising and IT skills a bit rusty. Pros Complete novice to event organising, needed a ticketing system that was easy to use, there was information available to support how to set up your event, there were people available to chat to, and it did not cost a lot of money as it was a small event, and TicketSource gave me that. Cons Nothing, the whole experience from when I looked into it, to starting to design and build the event, from the available instructions, videos and support staff. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Festival Director Used the software for: Less than 1 year ### "Good experience overall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 9, 2026 Starting as a complete novice, I found it a relatively straightforward process to set up and was pleased with the result. Pros Easy to use interface and clear instructions made this a good experience. The team were also very helpful in setting my event up. Cons I can't really fault it for our event and those who booked tickets online said they found it an easy service to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chairperson Used the software for: Less than 1 year ### "Good ticket sales option " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 22, 2026 Very good generally. Scanning was interesting as I wasn’t sure if scanning once would include all tickets so often had to search through the online list to ensure all tickets confirmed. This was time consuming. Pros The ability to reach a far wider range of the public for ticket sales. Giving an alternative purchasing option. Cons Found the initial setup difficult. I’m not tech savvy so needed some assistance from another person. Not enough information regarding ticket scanning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Treasurer Used the software for: Less than 1 year ### "Good product, and quite easy to set up and run events." 4.0 June 19, 2026 Pros Good value fees. Good options for ticket design. App provides a simple interface for checking tickets. Cons Bit difficult to navigate around Event Creation 1st time. Reporting also not that clear which ones to use, especially for payouts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134828/TicketSource/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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