# TicketSource Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TicketSource Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/134828/ROYALVANO/ --- # TicketSource Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketSource ## What is TicketSource? TicketSource is a free and easy-to-use online event ticket sales platform that comes with fast and friendly support...from real human beings! Isn't that a breath of fresh air. We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it. ## What is TicketSource used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 550 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 - Event Booking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketSource?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ticketsource.co.uk/&name=TicketSource) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketSource 4.8 (550) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price Contact vendor Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (550) Ease Of Use 4.6 (164) Value For Money 4.7 (409) Value For Money 4.7 (143) Customer Service 4.8 (504) Customer Service 4.8 (160) ## TicketSource alternatives [4.8 (128)](https://www.capterra.com/p/161367/Eventsquid/reviews/) Starting price $4725.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (100)](https://www.capterra.com/p/149771/idloom-events/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/134828/TicketSource/alternatives/) ## FAQs about TicketSource Overview ### What problems does TicketSource solve? TicketSource solves manual box office admin, inaccurate paper-based booking records, and poor visibility into ticket sales by centralizing online, phone, and in-person bookings with clear reports, seating plans, and customer data. Small venues, theatre groups, charities, festival organizers, and volunteer-led box office teams benefit most from faster setup and issue resolution. Answer based on 321 reviews Overview ### Which roles and teams benefit most from TicketSource? TicketSource is most used by event organizers, box office teams, and leadership roles such as directors, chairs, founders, and owners. Finance and administrative teams, including treasurers and secretaries, rely on it for sales tracking and reporting, while creative and production leads use it to manage performances, audiences, and event logistics. Answer based on 369 reviews Overview ### What company size and industries is TicketSource built for? TicketSource is built primarily for small businesses and entertainment organizations, with 95% of reviewers from small businesses and 23% from Entertainment. It also serves Music groups at 16% and Performing Arts organizations at 8%, fitting creators that need a low-cost way to sell tickets for events of any size. Answer based on 549 reviews Features and Usability ### What are the key features of TicketSource? TicketSource includes core event ticketing features like online booking, reserved seating, seating maps, and payment processing. Reviewers also highlight differentiators such as sales reporting, website integration, QR code and barcode scanning, customizable branding, and role-based permissions, with customer support frequently noted alongside day-to-day ease of use. Answer based on 379 reviews Integrations ### Which third-party tools and platforms does TicketSource integrate with? TicketSource integrates with 7 third-party tools and platforms, including Mailchimp and Brevo for email marketing, Stripe and Stripe Terminal for payments, Meta for Business for social promotion, WordPress for website publishing, and Zapier for broader app connectivity. Mailchimp and Stripe appear most often in reviewer feedback. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does TicketSource offer? TicketSource provides webinars, documentation, and videos to help teams get started. Webinars support live, guided training sessions, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs for self-paced learning and review. Answer based on 9 reviews Getting Started and Support ### What customer support options does TicketSource offer, and how do users rate the experience? TicketSource offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as quick, friendly, and knowledgeable, with easy access to real staff and clear setup guidance. Some mention occasional setup confusion, mixed chat responsiveness, and wanting more intuitive help for less frequent users. Answer based on 211 reviews Security ### How does TicketSource handle data security and access control? TicketSource uses customizable user roles and permissions, password controls for restricted booking access, QR codes and barcodes for ticket validation, and email permission settings alongside data protection options. Reviewers also describe the platform as secure and reliable, though some say email permission guidance and customer detail functionality could be clearer. Answer based on 10 reviews Ticket event management ### How good is TicketSource for managing events and ticket sales? TicketSource makes event setup and ticket sales management simple for most organizers, especially schools, charities, and small event teams. It offers flexible event listings, branding, QR codes, attendee tracking, refunds, exchanges, and sales reporting, though some users find reporting exports, waiting lists, and pre-event fund access harder to manage. Answer based on 379 reviews ## Who uses TicketSource? Based on Capterra reviews from the past 2 years Company size Based on 138 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 138 reviews Administrative 47% Administrative 47% Creative & Design 11% Education & Learning 6% Marketing 4% Others 31% Top industries Based on 138 reviews Entertainment 35% Music 28% Non-Profit Organization Management 14% Education Management 14% Other 9% ## Features AI summary Based on 3,825 Ticketing reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Ticket Reservations** (**60%** of reviewers rated this feature as critical) - **Event Management** (**48%**) - **Mobile Access** (**44%**) TicketSource supports all three features reviewers value most: **Ticket Reservations**, **Event Management**, and **Mobile Access**. Together, these capabilities help businesses manage bookings, coordinate event details, and give staff and attendees flexible access on the go, allowing teams to run events more efficiently and deliver a smoother ticketing experience. Ticket Reservations 4.7 (111) 72.07% of 111 reviewers that rated this feature as important or highly important With TicketSource, you can easily manage reservations, track payments, and accommodate both online and offline bookings. Reviewers appreciate the flexibility to reserve tickets, handle various payment methods, and find the reservation process simple for both organizers and customers. Mobile Access 4.7 (81) 75.31% of 81 reviewers that rated this feature as important or highly important You get the ability to manage events, check sales, and scan tickets on the go. Some reviewers find mobile access convenient for real-time updates, selling remotely, and checking in guests, noting that the mobile experience is as smooth as using a computer. Registration Management 4.7 (46) 50.00% of 46 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Barcode/Ticket Scanning 4.5 (50) 56.00% of 50 reviewers that rated this feature as important or highly important It gives you fast ticket scanning and easy attendee tracking at events. Reviewers appreciate the quick and simple scanning process, which speeds up entry and is easy for both staff and customers, though some mention occasional sensitivity issues with the scanner. Seating Map 4.3 (32) 62.50% of 32 reviewers that rated this feature as important or highly important For selection of seat at booking or check-in Sales Reports 4.7 (69) 79.71% of 69 reviewers that rated this feature as important or highly important TicketSource offers helpful reporting tools that let you monitor ticket sales, print attendee lists, and track progress daily. Reviewers indicate these reports are valuable for managing bookings, informing marketing efforts, and keeping teams updated on sales and attendance. TicketSource 75 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Create, manage, and print wearable badges It gives you fast ticket scanning and easy attendee tracking at events. Reviewers appreciate the quick and simple scanning process, which speeds up entry and is easy for both staff and customers, though some mention occasional sensitivity issues with the scanner. Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Automatically suggest related, complementary or add-on items to customers Searchable repository of information about clients Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Online registration for events Plan an event's time and location TicketSource helps you efficiently manage event ticketing, control sales, and limit purchases per person. Users think the system is easy to set up, supports both online and in-person sales, and simplifies ticket management for various event types. Designed for events that occur online Ensure compliance with the General Data Protection Regulation protocols Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Obtain tickets via Kiosk upon arrival at event Automate workflows and trigger campaigns based on customer actions You get the ability to manage events, check sales, and scan tickets on the go. Some reviewers find mobile access convenient for real-time updates, selling remotely, and checking in guests, noting that the mobile experience is as smooth as using a computer. Allowing users to order, pay for, obtain, and validate tickets using mobile devices Manage and handle various international currencies Utilize the same app for multiple events Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Record live video calls to play later Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Set & manage permission levels based on user roles and restrict access to only authorized individuals TicketSource offers helpful reporting tools that let you monitor ticket sales, print attendee lists, and track progress daily. Reviewers indicate these reports are valuable for managing bookings, informing marketing efforts, and keeping teams updated on sales and attendance. Grants the users access to all events for one season For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes The resale of tickets based on demand and availability With TicketSource, you can easily manage reservations, track payments, and accommodate both online and offline bookings. Reviewers appreciate the flexibility to reserve tickets, handle various payment methods, and find the reservation process simple for both organizers and customers. Customize, sell, and distribute tickets Make a list and register visitors Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Features 4.6 (431) 4.6 Based on 431 reviews ## Pricing Value for money 4.7 (409) Free Trial Free Version Full Access £0.00 Value for money 4.7 (409) 4.7 Based on 409 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Stripe Terminal](https://www.capterra.com/p/10003763/Stripe-Terminal/) ## Support, customer service and training options Customer Service 4.8 (504) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (504) 4.8 Based on 504 reviews ## User reviews Overall rating 4.8 Based on 550 reviews Filter by rating 5(447) 4(93) 3(6) 2(3) 1(1) Mentioned topic Sorted by most recent GC gaynor C. Gluten Free Event Organiser Food & Beverages ### "Thank you from Nottinghamshire Gluten Free Food Event with Crafts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Brilliant experience, from starting the process to building the event and all the instructions, videos and support from the staff. It was easy to navigate even with me being a novice to event organising and IT skills a bit rusty. Pros Complete novice to event organising, needed a ticketing system that was easy to use, there was information available to support how to set up your event, there were people available to chat to, and it did not cost a lot of money as it was a small event, and TicketSource gave me that. Cons Nothing, the whole experience from when I looked into it, to starting to design and build the event, from the available instructions, videos and support staff. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM Verity M. Festival Director Entertainment ### "Good experience overall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 8, 2026 Starting as a complete novice, I found it a relatively straightforward process to set up and was pleased with the result. Pros Easy to use interface and clear instructions made this a good experience. The team were also very helpful in setting my event up. Cons I can't really fault it for our event and those who booked tickets online said they found it an easy service to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2026 Hi Verity, thank you very much for taking the time to share your experience. We are pleased to hear that everything has been so positive. JT John T. Treasurer Music ### "Good product, and quite easy to set up and run events." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 17, 2026 Pros Good value fees. Good options for ticket design. App provides a simple interface for checking tickets. Cons Bit difficult to navigate around Event Creation 1st time. Reporting also not that clear which ones to use, especially for payouts. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Better fees for smaller events and easier for multiple similar events Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2026 Hi John, thank you for sharing this feedback. We will pass on your comments about reporting to the team. All the best. SW Sally W. Chairperson Entertainment ### "Good ticket sales option " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 17, 2026 Very good generally. Scanning was interesting as I wasn’t sure if scanning once would include all tickets so often had to search through the online list to ensure all tickets confirmed. This was time consuming. Pros The ability to reach a far wider range of the public for ticket sales. Giving an alternative purchasing option. Cons Found the initial setup difficult. I’m not tech savvy so needed some assistance from another person. Not enough information regarding ticket scanning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2026 Hi Sally, thank you for sharing this information and we are pleased to hear you persisted through the setup process. I will pass on the feedback regarding scanning to the team. PM Peter M. Director, Teacher Performing Arts ### "Easy to use. Reliable. Transparent." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 10, 2026 Excellent and easy to use. Customisation is good and it's excellent at facilitating refunds and exchanges. The Sales Reports are extremely useful. Pros Ease of use and transparency. No upfront costs. Reliable and great QR code set up for tickets events. The creation of seating plans is excellent. Cons More picture elements could be added to use when adapting and creating theatre seating plans. The option to scan one ticket on a booking which in turn scans in all tickets on the booking would also be great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2026 Hi Peter, thank you very much for sharing your feedback. For future reference, you can assign a single QR code per booking for scanning. Just head to 'Settings > Tickets' to apply this. We look forward to welcoming in you back for your next event. DR David R. Musical Director Music ### "Great start to selling tickets" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 10, 2026 I thought the process from setting up the account to being paid a painless process. Overall I thought the process has been well thought out and instigated well. Pros Easy to set up and manage. Fee was about right and did not put off people buying tickets. There were plenty of options for setting ticket prices and the management of seating. Cons The ability to delete a plan which had been created in error. You can only stop the sale of tickets for that entry rather than deleting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2026 Hi David, thank you very much for your review, we really appreciate it. MP Mike P. Webmaster Non-Profit Organization Management ### "Superb service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Excellent. I can't add anything to what I wrote in the first box above so will fill the rest of this box with a few words to meet the minimum word count Pros Absolutely superb service, really easy to set up and operate, fast efficient support team, very reasonable pricing, just excellent all round Cons I found it hard to understand the available/remaining numbers, but it was not a problem. The maths just confused me at times Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2026 Hi Mike, thank you for taking the time to share your feedback and pleased to hear it has been so positive overall. AJ Ash J. Event manager Sports ### "Great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Outstanding platform will definitely use it again. The feedback from customer and administration was all positive. Pros Simple, user friendly and reliable both when selling tickets and also scanning them on the day of the event. Cons Setup, but understand that you need to put the work in early for the system to take over thereafter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Hi Ash. Thank you very much for your review and we are really pleased to hear everything has been so positive. GC Georgia C. Performing Arts Department Education Management ### "Super easy and saves a lot of admin!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Pros Super easy to use, made running the school production with selling tickets easy, accessible and easy to track. Cons No issues. At times I had to search the page a while to find out how to exchange a ticket when the event was set to non-refundable, but once I found out it was simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Hi Georgia. Thank you very much for your positive review. We really appreciate it. DA Donna A. CEO Fund-Raising ### "Give it a go!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Very good and great customer service/help topics. Regular emails with ideas for promoting and setting up the event. Pros Very easy to use. Great email content with ideas for promoting the event and how to use the system. Cons Getting used to the platform, as it was my first event with them, so things did not flow quite how I thought they would. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Hi Donna, thank you very much for sharing your experience using TicketSource. All the best. [View all Reviews](https://www.capterra.com/p/134828/TicketSource/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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