# TicketSource Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TicketSource Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/134828/TicketSource --- # TicketSource Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketSource ## What is TicketSource? TicketSource is a free and easy-to-use online event ticket sales platform that comes with fast and friendly support...from real human beings! Isn't that a breath of fresh air. We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it. ## What is TicketSource used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 539 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 - Event Booking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketSource?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ticketsource.co.uk/&name=TicketSource) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketSource 4.8 (539) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price Contact vendor Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (539) Ease Of Use 4.6 (164) Value For Money 4.7 (398) Value For Money 4.7 (143) Customer Service 4.8 (494) Customer Service 4.8 (160) ## TicketSource alternatives [4.8 (127)](https://www.capterra.com/p/161367/Eventsquid/reviews/) Starting price $4725.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (100)](https://www.capterra.com/p/149771/idloom-events/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/134828/TicketSource/alternatives/) ## Who uses TicketSource? Based on Capterra reviews from the past 2 years Company size Based on 142 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 142 reviews Administrative 43% Administrative 43% Creative & Design 12% Education & Learning 7% Entrepreneurs/ Owners 6% Others 32% Top industries Based on 142 reviews Entertainment 36% Music 28% Education Management 13% Religious Institutions 12% Other 11% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Ticket Reservations 4.7 (107) 71.96% of 107 reviewers that rated this feature as important or highly important TicketSource gives you flexible reservation options, letting you handle phone bookings, delayed payments, and various payment methods. Reviewers appreciate how easy it is to track, manage, and set up reservations, making ticket sales smooth for both organizers and customers. Mobile Access 4.8 (76) 75.00% of 76 reviewers that rated this feature as important or highly important TicketSource offers mobile access so you can manage events, view reports, and check sales from anywhere. Some reviewers find it easy to use on mobile devices, making ticket scanning and guest check-in more convenient during events. Sales Reports 4.8 (66) 78.79% of 66 reviewers that rated this feature as important or highly important With robust reporting capabilities, you can monitor ticket sales, track daily progress, and manage seating. Reviewers indicate these reports help inform marketing, simplify door checks, and provide valuable visibility for event planning and team feedback. Barcode/Ticket Scanning 4.4 (47) 53.19% of 47 reviewers that rated this feature as important or highly important You benefit from fast, easy barcode scanning that speeds up event entry and helps track attendance. Reviewers say scanning works well for large events and is simple for both staff and customers, though some wish for more advanced scanner displays. Event Ticketing 4.8 (60) 73.33% of 60 reviewers that rated this feature as important or highly important Manage tickets for specific events Event Scheduling 4.7 (59) 64.41% of 59 reviewers that rated this feature as important or highly important Plan an event's time and location TicketSource 75 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Create, manage, and print wearable badges You benefit from fast, easy barcode scanning that speeds up event entry and helps track attendance. Reviewers say scanning works well for large events and is simple for both staff and customers, though some wish for more advanced scanner displays. Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Automatically suggest related, complementary or add-on items to customers Searchable repository of information about clients Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Online registration for events Plan an event's time and location Manage tickets for specific events Designed for events that occur online Ensure compliance with the General Data Protection Regulation protocols Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Obtain tickets via Kiosk upon arrival at event Automate workflows and trigger campaigns based on customer actions TicketSource offers mobile access so you can manage events, view reports, and check sales from anywhere. Some reviewers find it easy to use on mobile devices, making ticket scanning and guest check-in more convenient during events. Allowing users to order, pay for, obtain, and validate tickets using mobile devices Manage and handle various international currencies Utilize the same app for multiple events Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Record live video calls to play later Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Set & manage permission levels based on user roles and restrict access to only authorized individuals With robust reporting capabilities, you can monitor ticket sales, track daily progress, and manage seating. Reviewers indicate these reports help inform marketing, simplify door checks, and provide valuable visibility for event planning and team feedback. Grants the users access to all events for one season For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes The resale of tickets based on demand and availability TicketSource gives you flexible reservation options, letting you handle phone bookings, delayed payments, and various payment methods. Reviewers appreciate how easy it is to track, manage, and set up reservations, making ticket sales smooth for both organizers and customers. Customize, sell, and distribute tickets Make a list and register visitors Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Features 4.6 (420) 4.6 Based on 420 reviews ## Pricing Value for money 4.7 (398) Free Trial Free Version Full Access £0.00 Value for money 4.7 (398) 4.7 Based on 398 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Stripe Terminal](https://www.capterra.com/p/10003763/Stripe-Terminal/) ## Support, customer service and training options Customer Service 4.8 (494) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (494) 4.8 Based on 494 reviews ## User reviews Overall rating 4.8 Based on 539 reviews Filter by rating 5(439) 4(90) 3(6) 2(3) 1(1) Mentioned topic Sorted by most recent HH Hilary H. Founder and volunteer committee member Entertainment ### "It works! Refreshingly user-friendly system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 The website is clear and user friendly for first-timers, the online videos are very helpful and the application process was swift and easy. Best of all it works! From day one it has done what it says on the tin. Well done! Pros Its so easy to join and use, there is plenty of really useful advice, communications with staff are efficient and friendly and it just works! Cons Haven't found anything yet. As a new not for profit community film club this ticked our boxes and made life a lot easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amanda B. Bobbin Lacemaking Tutor Textiles ### "1st Lace Day" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2026 It worked for us as a small group and no-one complained that booking was difficult to achieve. We have set up our event for next year. Pros It was my first event using TicketSource. Help is always available. There is an option to include the ticket fee in the price of the ticket. Setting up the event was really easy and having the telephone number for TicketSource to make bookings really helped too. It was easy to arrange a refund. Cons As this is our first time using it, I had nothing to compare it with. However, some of the options for tick boxes can be a little confusing at time. Alternatives considered [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) Reasons for choosing TicketSource Because we needed to be using something different, as I am the Admin for Ticket Tailor for a charity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2026 Hi Amanda, thank you very much for your detailed feedback. We are sure others will find this information very useful. All the best. DT David T. Treasurer Recreational Facilities and Services ### "New customer, happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 Exellent, what more can I say!. Pros The user interface is intuitive and easy to follow. It leads you through the process of setting up for an event and ensures that all is correct. Being a charity, the discounted commission rate was useful to us. We had no issues and the reporting for the event was perfect. We did not use the scanner app as we are a small site so it was easier to check off a list. Cons Nothing, it was clear, accessible and logical. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2026 Hi David, thank you very much for your review and pleased to hear everything has been so positive with using the system. RG Rod G. Charity Trustee Museums and Institutions ### "A Quality service from Ticketsource" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 29, 2026 Overall, a really good service. Efficient and reliable. Helpful team and would not hesitate to use them again. Pros First time we had used them. Easy to follow instructions to set up account. Any queries were answered clearly and quickly. Booking fees were reasonable. Payment of ticket income was accurate and prompt. . Cons Navigating the unfamiliar menu. Could have made better use of our publicity material but wasn't sure how to load this onto the event page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2026 Hi Rod, thank you very much for taking the time to leave your review. All the best. PM Paul M. Committee Secretary Hospitality ### "Very capable system" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 15, 2026 Pretty good, system is very flexible and allowed me to do everything I wanted to do and using the app to scan tickets on entry. Pros Flexibility, allowed me to set up the event exactly how I wanted to and modify it until I got the end result I wanted Cons Finding under which section all the options were stored when I wanted to modify an event, but it was my first time using the system and will expect that I will get used to it the more I use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2026 Hi Paul, thanks for sharing your feedback on using the system. If you ever get stuck feel free to check our help centre or reach out to our support team directly. We are always on hand to point you in the right direction. NS Nigel S. Musician and admin Music ### "All good. I will use them for my next gig." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 15, 2026 All good. Easy to set up and use. Paid out 4 days after the event. Lower fees than EventBrite. I'd use TicketSource again. Cons Obviously I'd like no fees and to be paid out within 24hrs but that's probably a dream! No real cons once I'd got my head around how to use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2026 Hi Nigel, thank you very much for your review. Without the fees, there would be no system, I'm afraid, but pleased to hear everything was easy to use. LD Liam D. Trustee Non-Profit Organization Management ### "Brass band concert" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Great. Very straightforward. Ease of use for buyers. Good value for money. Real time info on tickets sold. Marketing/posters/advertising very good. Thank you Pros Ease of use. Chat line response. Cons None. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2026 Hi Liam, thanks very much for your glowing review. All the best SR Sarah R. Club Secretary Sports ### "amazing way to sell fundraising event tickets " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 1, 2026 Really pleased with the whole process and how easy it was to sell tickets for our fundraising event. Pros It was very easy to set up and easy to send out links and QR code for parents to make payment. It was great that you could keep up to date with ticket sales so that you could push your event if needed and that you had an attendees list. The fact that the admin cost is also passed on means that it is not impacting our fundraising amount from ticket sales which makes it great value for money. It was easy to scan people in and record attendance on the day of the event keeping track on who attended from the ticket sales. Cons There isnt anything that I didnt like I found the whole process really easy from set up to promoting to parents to managing the sales. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2026 Hi Sarah, thank you very much for taking the time to leave your review. Its great to hear that the system has made running your event easier and hope to welcome you back for future events! VW Val W. Principal Performing Arts ### "First Class Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 First class would definitely use again -they were very helpful and easy to communicate with -being able to send an email via ticket source to all customers was again so easy Pros Made running a dance show so much easier , not having to deal with the ticket sales myself -far less hassle Cons Having to wait for our ticket money was a bit of a disadvantage as the theatre were chasing us for their invoice to be paid . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2026 Hi Val, thank you very much for taking the time to share your feedback. With regards to settlement, we do offer the ability for you to connect your own Stripe account to receive direct payouts. Please reach out to our support team if you wish to explore this further. LM Lynn M. Wedding and Events Co Ordinator Hospitality ### "Fantastic service with no issues ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Perfect , saves a lot of time , no inhouse tickets to create anymore ! so saving the trees ! Quick and easy step by step . Pros It is so quick and easy to use , well designed to create new events , No bugs or issues at all , secure system with no issues, it has been a great way for our marketing and selling tickets for all our events , very pleased with the service . Quick payment after the event , payment in our account within 3 days . Cons Personally we have no cons because it is so easy to use . Both myself and my event colleague found it so easy to use . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2026 Hi Lynn, thank you so much for your glowing review. We are very pleased to hear that your experience of TicketSource has been so positive. [View all Reviews](https://www.capterra.com/p/134828/TicketSource/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)