# TicketSource Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TicketSource Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/134828/TicketSource/pricing

---

# 

 TicketSource Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TicketSource

## What is TicketSource?

TicketSource is a free and easy-to-use online event ticket sales platform that comes with fast and friendly support...from real human beings! Isn't that a breath of fresh air. We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it.

## What is TicketSource used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/)

Overall rating

Based on 530 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for TicketSource?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ticketsource.co.uk/&name=TicketSource)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TicketSource

4.8 (530)

VS.

[4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (530)

Ease Of Use

4.8 (5,739)

Value For Money

4.7 (389)

Value For Money

4.9 (3,523)

Customer Service

4.8 (486)

Customer Service

4.9 (3,254)

## TicketSource alternatives

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

[4.4 (392)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting price

$1.50

Per User, Per Month

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/134828/TicketSource/alternatives/)

## Who uses TicketSource?

Based on Capterra reviews from the past 2 years

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Ticket Reservations

4.7 (104)

71.15% of 104 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Mobile Access

4.8 (71)

74.65% of 71 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Sales Reports

4.8 (62)

79.03% of 62 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Event Scheduling

4.7 (57)

63.16% of 57 reviewers that rated this feature as important or highly important

Plan an event's time and location

Event Ticketing

4.8 (56)

71.43% of 56 reviewers that rated this feature as important or highly important

Manage tickets for specific events

Event Management

4.8 (48)

85.42% of 48 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

TicketSource 75 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Create, manage, and print wearable badges

Scan barcodes to ensure accurate pricing and label tracking

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Software that specializes in managing events such as conferences, conventions and trade shows

Automated reminders and confirmations for booked appointments and events via text or email

Manage, organize, and store contact information

Accept and process credit card transactions

Automatically suggest related, complementary or add-on items to customers

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Protect sensitive data for digital privacy

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Designed for events that occur online

Ensure compliance with the General Data Protection Regulation protocols

Curating an intentional list of prospective guests as per relative interests to achieve specific goals.

Obtain tickets via Kiosk upon arrival at event

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Manage and handle various international currencies

Utilize the same app for multiple events

Accept and process online payment transactions

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Record live video calls to play later

Oversee the process of issuing refunds

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reports specific to sales analysis for trends and strategies

Grants the users access to all events for one season

For selection of seat at booking or check-in

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Allow customers/users to submit support queries and service requests

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

The resale of tickets based on demand and availability

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Make a list and register visitors

Manage volunteer information and direct volunteer resources

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Features

4.6 (411)

4.6

Based on 411 reviews

## Pricing

Value for money

4.7 (389)

Free Trial

Free Version

Full Access

£0.00

Value for money

4.7 (389)

4.7

Based on 389 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

## Support, customer service and training options

Customer Service

4.8 (486)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (486)

4.8

Based on 486 reviews

## User reviews

Overall rating

4.8

Based on 530 reviews

Filter by rating

5(431)

4(89)

3(6)

2(3)

1(1)

Mentioned topic

Sorted by most recent

LM

Lynn M.

Wedding and Events Co Ordinator

Hospitality

### "Fantastic service with no issues ! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Perfect , saves a lot of time , no inhouse tickets to create anymore ! so saving the trees ! Quick and easy step by step .

Pros

It is so quick and easy to use , well designed to create new events , No bugs or issues at all , secure system with no issues, it has been a great way for our marketing and selling tickets for all our events , very pleased with the service . Quick payment after the event , payment in our account within 3 days .

Cons

Personally we have no cons because it is so easy to use . Both myself and my event colleague found it so easy to use .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Stu T.

Wrestling Promotor

Entertainment

### "Excellent service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 18, 2026

Excellent, cant fault the service and the website at all. From start to finish it was straight forward.

Pros

I found Ticketsource really useful. As someone with limit tech skills, once id learnt the basics it was so easy. Event ticket was easy, the marketing and sales side of things was stdaight forward. Value for money is exceptional. Cant fault the fees. I felt like the site was secure, and i was confident using it. Will definitely use again.

Cons

It took me a little bit of time to work out how to use it. And i dod t realise that tickets stopped selling, and the link stopped working 24hrs before the event, have since learnt i can alter that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2026

Hi Stu, thank you very much for your review. All the best.

JG

Jonathan G.

Director

Entertainment

### "Easy to sell but could be better"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 11, 2026

Pros

Very easy to sell tickets and publicise the event. Some people commented at how easy ot was after4 I had provided a QR code.

Cons

Awkward to access the members area. Also, why not provide a QR code to the link for people to buy tickets?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2026

Hi Jonathan, thank you very much. For reference a QR code to promote your event is available within 'Events &gt; Publicise Events'

KR

Katy R.

Treasurer

Entertainment

### "I would absolutely recommend Ticket Source."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2026

Excellent. Great functionality and super-easy to use. The Scanning App and supporting restricted logins means we are able to have teenagers doing the scanning.

Pros

This is our first time using Ticket Source. It is so easy to use and a great FAQ section if you need specific info.

Cons

Tiny detail: if you can't claim back the VAT, being able to see the fee inclusive of VAT could be helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2026

Hi Katy, thank you very much for your review. All the best.

GG

Gary G.

Performer

Music

### "Easy, Intuitive and Comprehensive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2026

Very positive experience indeed. First time user, found it easy to use. When I needed to dive a little deeper the online support team where readily available and very helpful. Would most definitely recommend to other bands seeking to presell gig tickets.

Pros

The platform is intuitive, multi-functional and has excellent reporting facilities. The ability to upload images for tickets, send emails to ticket holders was also very useful

Cons

Lack of access to funds pre-event was as surprise. Our event sold out two months before it took place, but we were unable to access the funds until the event had completed, meaning we had to pay for staff/ sound/ lights etc out of our own pockets then get paid back by the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2026

Hi Gary, thanks very much for your review. For reference, we offer the ability to connect your own Stripe account to receive funds before the event, so you may wish to explore this option for your next event.

Iris S.

Storyteller

Performing Arts

### "Helpful and Pro-active - run by real people"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2026

As an event hoster, I find creating their listings intuitive, the fee they charge very low and reasonable (meaning I can feel comfortable offsetting this for customers to pay) and their staff communication when contacted swift and helpful.

Pros

I recently had a performer cancel on me, and when I paused ticket sales, and informed customers through Ticketsource, the team got in touch to let me know they would refund both the ticket price and the booking fee direct to my customers. This sort of pro-active, communicative assistance, seems rare these days, as does the fact they weren't money-grubbing! Highly recommend this platform.

Cons

Not Applicable :) I only hope they become more popular so that they pop up higher on search engines.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing TicketSource

The fee charged is much lower, which is more helpful for my customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2026

Hi Iris, thank you very much for your review and thank you for your kind words.

JG

John G.

Principle Director

Performing Arts

### "Great free ticket sales system "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

February 18, 2026

Making an account and setting up my personal details was easy. Setting up the seating for the venue was not easy or intuitive. Spent far too long setting up the layout etc. But feel I would know what to do now I've completed it once before. It's free to use which is excellent and I was paid into my bank account with no problems. I am going to use it again as the benefits far outway the problems I had.

Pros

Setting up ticket sales was free which is excellent for smaller productions which allowed my to have a worry free start.

Cons

Had to visit a YouTube help tutorial to find a solution to setting up my initial latout of the venue. Not as intuitive as it should be. Took too long to workout the setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2026

Hi John, thank you for sharing your feedback and sorry to hear the seating plan took longer than hoped, but pleased to hear you managed to persist.

VS

Vicki S.

Director

Writing and Editing

### "Easy to use for a first timer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 11, 2026

I used ticketsource for a one off fundraising event. Set up was quick and straight forward, as was the payment stage. My users that bought tickets also gave positive feedback

Pros

I found it to be fairly intuitive to use and navigate on both the website and on the app. Those buying our tickets also liked it.

Cons

No comment! The whole experience was straight forward. Was pleased that it had been recommended. Will use again.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2026

Hi Vicki, thank you very much for sharing your experience, and please everything has been so positive.

JG

Jim G.

Leader

Education Management

### "Fundraiser "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

January 21, 2026

Great support and learnt a lot if yse again. May use fir events but not fundraising as so much list in fees

Pros

Would consider again as some.great features. Be good to have some additional tools to run an inline auctionnor able to contact customers

Cons

As a fundraiser to help a very poorly child and family, a little sad so much lost in fees. Shame a buyer can't leave a tip instead

Alternatives considered

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)

Reasons for choosing TicketSource

Colleague used before so a known company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2026

Hi Jim, thank you very much for sharing your feedback. All the best.

ZF

Zoe F.

Nature connection guide

Health, Wellness and Fitness

### "Overall I'm happy!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 7, 2026

Positive so far! I got my first payment through in a timely manner and nobody has had issues booking yet.

Pros

It's easy to use and understand, and I like the fact it is UK-based. I also like the feature that attendees can choose to opt into emails

Cons

It would be good to be able to schedule emails to Event attendees in advance, and Event pages should have a link to the Event Provider on them

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

I wanted to use a smaller, UK based company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2026

Hi Zoe. Thank you very much for your review. We will pass on our comments regarding scheduling emails for future consideration.

[View all Reviews](https://www.capterra.com/p/134828/TicketSource/reviews/)

Popular comparisons

[Eventbrite vs TicketSource](https://www.capterra.com/compare/114949-134828/Eventbrite-vs-TicketSource)[Purplepass vs TicketSource](https://www.capterra.com/compare/133885-134828/Purplepass-Ticketing-vs-TicketSource)[Beyonk vs TicketSource](https://www.capterra.com/compare/134828-236278/TicketSource-vs-Beyonk)[Showpass vs TicketSource](https://www.capterra.com/compare/134828-153637/TicketSource-vs-Showpass)[Ticket Tailor vs TicketSource](https://www.capterra.com/compare/112510-134828/Ticket-Tailor-vs-TicketSource)[Fienta vs TicketSource](https://www.capterra.com/compare/134828-171132/TicketSource-vs-Fienta)[Eventzilla vs TicketSource](https://www.capterra.com/compare/117828-134828/Eventzilla-vs-TicketSource)

[Accelevents vs TicketSource](https://www.capterra.com/compare/134828-144596/TicketSource-vs-Accelevents)[ThunderTix vs TicketSource](https://www.capterra.com/compare/47852-134828/ThunderTix-vs-TicketSource)[Bizzabo vs TicketSource](https://www.capterra.com/compare/134828-135385/TicketSource-vs-Bizzabo)[EventCreate vs TicketSource](https://www.capterra.com/compare/134828-147664/TicketSource-vs-EventCreate)[Tix vs TicketSource](https://www.capterra.com/compare/9322-134828/Tix-vs-TicketSource)[KonfHub vs TicketSource](https://www.capterra.com/compare/134828-265126/TicketSource-vs-KonfHub)[idloom vs TicketSource](https://www.capterra.com/compare/134828-149771/TicketSource-vs-idloom-events) 

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