Who Uses This Software?

Businesses of all shapes and sizes in over 65 countries, from independent contractors to Fortune 100s, especially in manufacturing, engineering, energy, retail, construction and field service.


Average Ratings

67 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $45.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • GoCanvas
  • www.gocanvas.com
  • Founded 2009
  • United States

About GoCanvas - Mobile Forms

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with powerful apps on their smartphones and tablets. GoCanvas enables users to collect information using mobile devices, share that information and easily integrate with existing backend systems. GoCanvas also offers the first business-only application store of its kind, with 20,000+ pre-built, fully customizable apps that work on all mobile platforms and serve 30+ vertical markets


GoCanvas - Mobile Forms Features

  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management

GoCanvas - Mobile Forms Reviews Recently Reviewed!


Capterra-loader

The future of data capture for businesses!

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Our favorite things about GoCanvas are that it's easy to set up on the backend (meaning you don't need formal IT training), it's easy for our employees to fill in the forms on their phones, and their customer support is GREAT! They are always very quick to respond to questions or comments.

Cons: I honestly don't have anything bad to say about the platform. We've had nothing but great experiences all around.

Overall: This platform is helping us streamline our business by speeding up the data and information flow between the field and our office.

Lovely paper form replacement

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like this as you can build forms that customers can fill in on mobile, avoiding all the hassle that comes from giving customers paper forms. The forms are very flexible. You can even put in numerical fields which will automatically produce calculations, multiple choice sections or even a section for signatures! It's very easy to make. You just drag and drop. There are even templates for commons situations which streamline the process further.

Cons: It's fast and easy to use, so there is nothing to complain about. When you first use it, it has too many helpful boxes that guide you on what to do (which is a little annoying) but they disappear after first use.

Paperless? Try this

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Yes, this software really amazed me for replacing our documents to data. This is really amazing software.. Everyone should try this to experience the one of a kind software. Really recommended to all.

A couple of days to get a response on a ticket, but once I did my problem was resolved quickly.

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. I've been able to design it exactly like we wanted and make multiple changes through our testing process and immediately see the changes. Pricing is reasonable too.

Cons: I've struggled a bit with the calendar/dispatch feature. Maybe some more clarifying help files on this will do the trick, but there doesn't appear to be very robust options on pre-scheduling dispatches across the country.

Overall: Quick turn around time to get something on line without waiting on an internal IT team to work it into their already busy schedule.

Like the program very much. I Have developed 4 apps so far - very helpful streamlining our process.

Mar 15, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Seems very flexible and easy to customize. Like the Workflow and Dispatch features allowing you to assign submissions to specific people and get those back.

Cons: When building the pdf, if you make a mistake or delete something by mistake, it would be nice to have an undue and redue button. Also, need to allow for color changes with fonts and other font features like being able to make certain text within a text field to be bold, italized, or a different color, without it making all the text in that box change.

Overall: Streamlined our paperwork, bidding, and estimate processes.

Easy to use.

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: East to take care of daily tasks work orders, nice to add pictures of before and after jobs,
Paperless.

Cons: Using Different device with canvas, app are not linked together through you're email account- due to offline.

Overall: Paperless and newer technology.

Capterra-loader

The response to the issue was very fast

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease in which a form can be created and deployed to users. I also like the ability to export the data in order to perform analysis.

Cons: Unable to attach additional files to the form. There are reports that are not static that I would like to be able to have saved and added to the form prior to submission

Overall: Quick forms that can be deployed to users with the ability to analyze the input in Excel

GoCanvas has been a fantastic experience for our company

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The most fantastic part about GoCanvas is allowing everything to be digital therefore we are capable of receiving documentation from our employees even when they are on the road.

Cons: Sometimes it is difficult to create documentations and I wish you didn't have to pay to have the rep create it for you.

Overall: Allowing us to complete documentation that was not getting completed on a regular basis.

Capterra-loader

Easy to use in the field

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use in the field when I am meeting with a homeowner. They can sign my contracts right in their living room and it goes straight until a PDF. I like the layout of the program and customization. It has made my field team much more efficient and look more professional in the field.

Cons: If we have to change any documents, it is a bit difficult for our admin to do so. We have used it for a few years and there aren't many things that I would say are cons for Go Canvas.

Overall: It makes my team more efficient and helps in the field.

We use Canvas for our inspection reports and love the way it has streamlined our process.

Feb 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the time that it saves us. Canvas allows us to be much more efficient with our time. I also like that it keeps our inspectors from forgetting to check certain things while on site, eliminating extra trips out.

Cons: The initial set up phase to get your apps set up takes a lot of effort. Canvas does offer a setup service that would streamline this though. Did not take advantage of this service. Much quicker and cheaper than having custom apps set up though.

Uncertain value for us

Jan 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Admin team receives PDF via email of field data collected which becomes a valuable reference document

Easily adjusted and reconfigured

Cons: Pricing scheme of per user gets very expensive. We had one user account that several employees would use to submit the same form. A busy week would see 4 submissions by 3 employees. Canvas insisted we pay for multiple users which in fairness meant 5 users at a discounted rate (depending on USD exchange)...simply not practical

Overall positive but time will tell if we get the value out of it

Dec 21, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: great field based tool that will enable us to provide more meaningful reports
good onboarding process

Cons: I would like a better formatting tool for photos - depending on the device the photos mucking up the formatting of the out put
I want to be able to remove some of the Canvas logo stuff on the output
It would be great on the PDF designer if there was a built in ruler to assist with design of forms

Canvas completely change they we were producing and storing service report for my business.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: That it adapted to my business and not the other way around.
That it is cost effective.
Last but not least, that 99% of my clients love it.

Cons: So far so good! Like every new software, you go to a period of try and error, however canvas support was there all the way step by step.

Overall: Service reports looks more professional.
Save time & storage to us and our clients.

Since we started the trial, we have had wonderful service from your team at GoCanvas. A++ Thank You

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to work with and understand. I have had actual fun setting this up and helping move our company into a more progressive operating system.

Overall: Taking our company to a progressive level.

So far it's been a great app. It pretty much does everything our company needs it to do.

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how I'm able to write up a work order or a purchase order and my timesheet right on my phone. And that I can also go back through them later and edit them and add things or delete things.

Cons: I do wish that when you fill out a purchase order that there would be a feature that would Incorporated onto the accompanying work order.

Overall: The ability to write up a work order or fill out a purchase order and also fill out my timesheet right in the field or right at a wholesale house right on my phone

I haven't used Canvas for that long, but the app designer is fantastic

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The app designer is really easy to use, even after not knowing anything about it. I was able to modify an existing app's functionality very quickly and after reading almost no documentation. It was just easy to figure out how to do what I wanted - very intuitive.

Cons: There are still some features not implemented that seem pretty important - off the top of my head, nested lists are kind of janky and multi-depth dropdowns that filter on more than one column.

Great help

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's ease of use is invaluable! especially when just learning capabilities. It is set up in a common sense way.

Overall: Saves time and money!

I have had nothing but great experiences with Support.

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The support from all staff is top notch!! The app takes a little while to learn but the support team makes it worth every dollar spent.

Capterra-loader

Canvas has made my job and my teams job a lot easier. Also customer support is top notch.

Dec 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and anytime I need the help your just a phone call away with someone always willing to help.

Cons: My only complaint about the software is every time I make a change to an app it creates a new version therefore when I have to do a download of a project that has already been running for a year I have to make sure I am downloading the data from every version.

Overall: Got rid of a manual paper process.

Working with the support rep. has been nothing but a pleasure & the software is very easy to use.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplicity in creating app, as well as the ease of navigation within the software. I like that I can do things on my own.

One call to support and without waiting in a queue my issue was resolved in minutes.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Paperwork reduction is the main reason for trying the software. I love the fact that you can create and customize the individual apps to my industries specific needs. It has enabled me to be more productive.

Overall: Increased productivity and accuracy while completing reports for clients.

Capterra-loader

I am so impressed with the on spot customer service at Canvas.

Dec 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I so appreciate the level of customer service. As a new user to Canvas, it's important to me to have assistance when I get stuck with a problem. At Canvas, the customer support team is there ready to assist when you sign in. They have been very helpful.

Overall: Ease of use and customer support.

I started using Canvas for a specific function, and have since created apps for a number of others.

Dec 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The app allows me to create a template that captures consistent data no matter what I'm trying to do.

Cons: The way reference data has to be updated (by downloading, editing, and reuploading). It would be nice to edit data on the website.

Overall: Consistency of data collected. More efficient use of paper (not entirely paperless, but limits waste). Unique solutions for tasks. Increased communication through auto-generated e-mails. Data collected long-term with little effort or training.

Capterra-loader

The support that you receive if and when an issue is encountered is amazing.

Dec 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Canvas manages to reduce the amount of physical paperwork to such a degree I don't know if we could ever go back to manually doing the majority of what we use it for again without some *major* pains across all departments.

Cons: While the platform works for most of what we would use it for there are some issues that are only evident when using it for various IT administrative functions; e.g. no fields for data formatting that is unique to an IT function like IP addressing requirements, limited support for handling handheld scanners, lack of time-stamping for what account has been updating what data, etc.

Very easy to use and very responsive customer service

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to create the forms, and easy to use. People do not need much training on how to use the software.

Cons: There is limited conditional formatting for the screens and questions. You cannot create a condition for a question based on another question in the same screen

Amazing!

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: With GoCanvas we have been more than surprised with their great customer service. Every staff member we have worked with has been able see our vision as a company and help reach our goals going forward.

Cons: The part I would say we like the least is just the overall workload and time it takes to set all these forms up. However, they do offer assistance in creating forms for you which is a great alternative.

Capterra-loader

The canvas team have been very helpful getting started

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The fact that all of forms are in one place, and supervisors can fill forms out on their smart devices in the field and send all at one time. This not only saves time but money as well.

Cons: Not sure, but understanding all functions while building apps sometimes is a little hard. But nothing trial and error won't fix.

Overall: Simple and easy to use. Make doing daily paperwork easy. It also speeds up reporting on the time sensitive issues.

I use GoCanvas every day for my Dryer Vent Cleaning Business.

Nov 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that I can modify my forms any time and it's super easy! I use this program every day. I have many other forms I will be converting to GoCanvas.

Cons: The data entry is not compact enough on the screen. I wish it was not so spread out. This is not a dal breaker by any means. Just a little tweak.

Generally good

Nov 15, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Once set up, easy to use, reliable and timely. Forms are generally clear and well laid out and roll-out of updates is well organised.

Cons: Some features that are available in other products are not available here. Also sales people while very helpful are extremely pushy. I came very close to using an alternative product for this reason.

Overall: consistency

Great to use for any type of field service work. Company listens to your feedback. Price has gone up

Nov 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Functionality on smartphones. Ease of use to create customized forms. Ability to customize what the recipient sees.

Cons: Price has gone up significantly in the last few years. It can do a lot but is sometimes slow to load.

This app is great. Very user friendly and it works offline.

Nov 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The fact that this application works offline. We have found in our search to find a mobile app provider that an offline capability is not standard. Go Canvas' app works offline from the start, big win for our organization and for Go Canvas.

Cons: Not that this is a big dislike, but the ability to brand the App with our company Logo. like I said this isn't a big dislike as we can brand each one of our forms. However it would be nice to have our company logo as the apps icon.

GoCanvas has helped streamline our delivery process now that we can verify our deliveries digitally.

Aug 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can modify the app to do just about anything I need it to do for our company. We can verify who made the deliveries, who signs for the deliveries, where the deliveries occurred via gps, what items were delivered, and more. We aren't in the dark ages anymore, we can now lookup these items at any time via the online website vs looking through old folders of information!

Cons: Some of the operations can seem clunky and a little less intuitive. Once you learn them, it isn't hard to master, but it may not work the way you would originally think.

Excellent service from start to setup and support

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use and universal. Also the ability to create many apps and assign them to specific users

Cons: Printing submissions. It would be great to be able to print a batch selection and not have to open each submission

Customer rep has been great to work with and program is easy to use and customize to your needs

Aug 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to customize to your needs and great accessibility for drivers on the road. Love the scan feature so that we can keep track of inventory at lot easier.

Cons: Data is not easily manipulated and there is a lot of clicking back and forth between screens. Wish there were ways to customize the screens of data.

Easy to use, efficient to eliminate paper piles and improve record keeping.

Aug 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to design an app and it was very intuitive for our crew to figure out how to use it. The ability to take pictures in the form really improved out accuracy and error finding. The fact that everything was stored in the cloud really improved our record keeping ability.

Cons: The price isn't really worth it for the functionality that we use. We pay for things that we do not use.

Overall: Eliminated paper forms, improved tracking, data storage, and improved accuracy.

The company has done an excellent job responding to my countless questions.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: forms available to staff on galaxy pad and can be filled out after an incident quickly. Also no stacks of incident forms on my desk. Awesome. Able to set up test runs while rest of staff learned the system and still be able to group rates if we wish.

Cons: A bit expensive for small department with many users. otherwise happy. The system seems to be easy to use, no issue there.

Overall: Use this before making decisions.

Great platform and App

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is easy to configure, and can capture just about any data you are looking for from the field.

Cons: The builder could have more features, and the integration features could be developed further. Overall not that many cons.

Canvas Review

Jan 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Pros:
- Sophisticated course-assembly tools.
- Offers platforms for sharing class modules, enabling integrations, and publishing courses.
- Open API.
- Commercial open-source version available.
- New UI makes shrewd use of tabs and contextual menus.

Cons:
- Quite expensive
- The UI is somewhat weird

We use GoCanvas everyday and wont go back to paper contracts

Dec 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It does what it says and paperless documentation has streamlined our process

Cons: The learning curves to build new forms.

Overall: GoCanvas was the first and the only solution that we decided upon for our paperless contract documentation. We love the easy to use an app and the ability to scale with future employees. If We had one complaint it would the learning curve it takes to set up a new form. But once you understand how to build it everything is a snap.

Recommendations to other buyers: Experiment with the different features. It'll be worth your time

Great but Overpriced for just the Forms!

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Works great, easy to use, but if you don't use the dispatch feature it feels overpriced for what you'll be looking to spend.

College education online and in class with GoCanvas

Sep 06, 2016
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is extremely user friendly and can be figured out quickly. It makes online learning less intimidating.

Cons: It is expensive to use as a platform for our start up school.

Recommendations to other buyers: Try the demo or find a student who uses it to let you explore.

GoCanvas is an easy tool for everybody

Jun 28, 2016
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use for learners, teachers, and admins is hard to beat. There is so much functionality with very little work in maintenance.

Cons: Its hard to find something really bad. The only thing I can think of is if you want customization for an organization, the thresholds for users is maybe a bit high.

Recommendations to other buyers: If you have any sort of learning institute within your organization, whether corporate or not, this can be a useful tool. If you have classes that involve coursework over time, this is the best way to organize the course, distribute information to the learners, and have learners submit work and interact with each other and the instructor.

Thanks GoCanvas - its the new JOTS!!!

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The continuous and creative development of the GoCanvas App. Never gets stale, always looking to improve the user experience, ease of use and value of the App.

Cons: I have honestly experience no cons with GoCanvas.

Overall: GoCanvas has absolutely changed how JOTS Computer Services, Inc. delivers services to its customers. Truly as simple as Click-Submit-Done, Yes, that easy. From sales, tech support to the development team, GoCanvas delivers the Wow factor in all that they do. Thanks GoCanvas!

Recommendations to other buyers: If you are stuck on the outdate pencil and paper, you need to take a look at how GoCanvas can change your life. And you can even test GoCanvas for a FREE trial.

Customer service

May 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: One of the customer rep .went above and beyond solving an invoicing issue I had. The fault was all mine, but he still went above and beyond to be sure I remained a satisfied customer.

Love GoCanvas- Highly recommend it for laser, beauty sector

Apr 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I love GoCanvas App. I love the fact that I have gone virtually paperless. I have over 35 consent forms for clients to complete for my clinic, some of which can be up to 10 pages long. GoCanvas offers me(1) environmental friendly service (2) extra space- as I don't need filing cabinets (3) I never have to worry about a client consent form going missing, as I have an email back up as well as online filing system- this is reassuring from a litigation perspective. (4) GoCanvas offers me a comprehensive client record system i.e. I can take pre & post op photos prior to my clinic treatments- a requisite for some procedures from an insurance perspective.(5) support is prompt & friendly (6) its cost effective for y business, as I dont need to invest in software .. I would highly recommend it for any forward thinking business.

Fast, friendly and accurate.

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great product and support team.

Extremely helpful

Apr 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer support is awesome! Really helps you find the best solution to your issue.

Finally...

Oct 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finally, a cost-effective, customizable solution to complete our building inspection process of going digital. The GoCanvas apps eliminates our paper forms and constant scanning of documents. The email fields allows for the final documents to be instantly emailed to others as they are completed. This saves time once spent scanning, sifting and distributing scanned documents. The reduction of errors is difficult to calculate monetarily, but easy to realize once you start using the apps. Embedding photos and drawings inside the apps is a huge plus and the final documents have a professional appearance. Of course this is not possible without the exceptional customer service GoCanvas provides. Highly recommend this product and company.

GET IT!

Oct 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: GoCanvas has been incredible to work with. Our business is in Electrical Contracting, and GoCanvas designed a form on their app so that our employees don't need to fill out paper work tickets anymore. They also installed a barcode scanning system, so that our employees can scan items that they take from our warehouse to use at the jobsite. GoCanvas also give the ability to export those work tickets into a CSV or XML file, which means we can actually import those scans from their work tickets into our job costing software. It does so much more than we ever expected it to, which has made our switch to GoCanvas a seamless transition, and our employees who use it love it! But the best part about GoCanvas is their Customer Service. I've had issues mapping some updates I made to the app, and was in a hurry to get it taken care of (before our employees were going to scan), and they got my message and called me immediately. Their response time is great, and they make sure they actually help solve the problem if there is one. I can't say too many good things about their company, and would highly recommend them to anyone looking to consolidate their paper forms into a paperless app.

Pros: Customer Service Adaptability Ease of Use

Vendor Response

by GoCanvas on March 18, 2016

Thanks for your thoughts and feedback! We appreciate it!

super useful app!!

Oct 13, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use this app for our visual merchandising campaigns, and its awesome.. lets us have on time reports, with easy to fill check list for our team and no effort or any other process needed.

Helps us work better and give better results to our clients, really easy to use and with a great customer service support.

Huge fan of this company ! Great customer service response time !

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I wanted this software when my previous million dollar employer didn't care to be open to innovation. They didn't care to hear about an environmentally friendly supply usage app that would've reduced spending costs, and greatly reduced a large paper footprint in our world.

Recently, I've started my own company and my business now thrives from it. I'm not a software engineer and this program is user friendly so that I don't have to be an engineer. It's always evolving. I was just recently stuck on updating my company format... Ellen Weintraub, a customer service rep, chimed in and asked to help. She was able to solve my problem very efficiently.

I received a very positive response from this software. I was even able to cancel 2 very expensive subscriptions that this software has now replaced. All of my work is digital, and most of my customers prefer to be emailed.

I'd also like to extend my gratitude to Jason Good. He was the original customer service rep that reached out to me a few years ago, when I was trying to promote a better way for my previous employer to do business.

My advise to anyone reading this. If you work for a million dollar company that won't take a few minutes out of their day to at least listen to an idea that could possible save them money...it's time for a new company...with this software, and pricing, why not start your own company !!

Thank you very, very, much ! Go Canvas !

Great Product!

Aug 19, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: GoCanvas provides an easy and quick method for converting paper forms to electronic forms. We've had a couple of forms that we struggled trying to convert to electronic forms because of the information/process that was required for these forms. GoCanvas provided a solution that was easy and quick to learn, which in the long run, saves us time, materials and labor. The only downside I found is the inability to search historical records obtained by the submitted electronic forms.

GoCanvas product & service is top-notch

Jul 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using the GoCanvas application since 2011 primarily for our inspection forms used by our inspection agents. The GoCanvas application has simplified our process both for ourselves and our customers. When and agent completes his report it gets sent electronically to the customer and to the home office where it is further reviewed and filed. All of this used to be done manually with hard copies. GoCanvas has made the process much more efficient and cost effective. The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding. I highly recommend using GoCanvas.

Excellent Product

Jul 12, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: GoCanvas does a great job of eliminating paper documents and streamlining data collection from my crews in the field.

The forms I have created using GoCanvas make it so no information is ever left out of missing because someone forgot a step.

Amazing Services and Easy to Use Product

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We began using this product just a short six months ago. It has changed the way our company does business and performs job duties. From the moment I contacted GoCanvas to this very day, they have gone above and beyond to help us with all our needs. GoCanvas is a very innovative company and goes the distance to ensure the satisfaction of us customers.

Cons: GoCanvas is consistently working on updates and upgrades to the product to meet customers' needs.

Recommendations to other buyers: Inform your representative of what you would like to achieve in regards to better efficiency in your company or your work. They know a lot about this product and can help in ways you never thought they could.

Game Changer

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the ability to take any piece of paper, turn it digitally, and make it seamless for us and our employees. We look more professional on projects, and there is no more losing papers.

Cons: I can't say that there's anything that I don't like.

Recommendations to other buyers: Work with the crew to create your sheets. This is similar to any other program you put in place in that if you don't use it, it cannot help you. Create your sheets, learn it, use it, and worry about other things.

GoCanvas Apps has improved our field correspondence

Nov 15, 2014
5/5
Overall

Comments: We've worked with GoCanvas the last 2 years to make our field foreman paperless with all of their forms including Field Reports, Safety Inspections and Meetings, Request for Information, and Extra Work Orders. No longer do we wait a week to get a carbon copy of these forms, not to mention how easy to read they've become.

Pros: Forms are easy to create, just send your current ones to GoCanvas and for a small fee they convert for use on laptops, iPads and smartphones. Data can autofill from a spreadsheet we maintain and upload quite easily.

Cons: The form you fill out on your iPad, phone or laptop does not look like the final PDF form. You gather the info on a rather bland layout, then send it to GoCanvas who re-formats the info into your professional looking PDF.

Fast + Easy

Aug 01, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I came to Keith with request to add something to my app. In a matter of a few hours he had it exactly the way I wanted. Service is always fast easy and they are always polite.

Very satisfied with my GoCanvas experience!

Jul 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company was looking for a way to use our own information and turn it into an app. The simplicity of GoCanvas made this possible for us! My favorite experience with goCanvas was in regards to their customer service department. I dealt with Keith Bateman and felt as if he quickly understood our needs, was prompt, friendly, professional and accurate. I liked that I didn't get a different customer service rep. every time I needed something. We had a few bugs to work out with our new apps, but they were all on our end not on the GoCanvas end. Keith was always eager to help us work these bugs out, and I know he will be there in the future for us. Because of how easy it is to use GoCanvas, and because of the outstanding customer service, we have chosen to sign with GoCanvas for a full year.

Retail Application for Greenhouse Growers

Jul 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a live plant grower for "Big Box' retailers, and in some cases we own the product until the product scans through the register. We are responsible monitoring and maintaining the inventory in the garden centers, and a missed sale opportunity in the store means a missed sale for the greenhouse. It is very important that we have a true understanding of what our saleable inventory is in each store at any given time.
As part of this process, we employ merchandisers who will display and care for the product while it is at the retail location, and will throw away any product that is unsaleable. To maintain an accurate inventory, we need to know the variety of plant and the quantities that were thrown away.
Historically this process was done by filling out a paper form and then faxing it back to the greenhouse. Office personell would then take the faxes and then hand enter the data into our enterprise system which kept track of store inventory - a very time consuming ordeal.
We worked with Go Canvas to design an app that would allow our merchandisers to capture that data using their smart phones and submit the information instantly. The back end software takes that data and consolidates it so we ccan download it into one Excel file. That file is uploaded into our enterprise system and all store inventories are updated simultaneously.
While the app does save us money by spending less time hand entering updates, the real benefit is having a more accurate view of our inventory which enables us to capture every sales dollar.
Overall, we have been very satisfied with the service and the customer service has been great. I explained what I needed to my rep and they built the app to my specifications, and any time we needed to tweak things, they were more than happy to comply.

GoCanvas is Awesome

Jul 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: GoCanvas is a must need business tool. Eliminating paper cost , collecting data easier, also real time app/call report updates. Awesome tool

Revolution in Mobile Data Gathering

Jul 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a large food retailer, we frequently require data from our 350+ field managers, Loss prevention personnel and so on. GoCanvas mobile forms saved us from receiving 300 emails for each audit, feedback request site visit etc. It saved us from deciphering 300 differently formatted excel files and it saved our colleagues in the field from carrying around heavy laptops, allowing them to spend much more time on the shop floor where they are needed.

The forms are fairly basic, but contain all the crucial elements you need and the online form design tool lets you customise them exactly as you want. More options always seems to spring up and there are a number of ways to customise your forms and their outputs.

Can't fault customer service - always very quick to respond to support requests and I haven't found a problem they couldn't solve (despite trying my hardest).

Overall a highly recommended app, service and company who I am please to deal with.

Feb 01, 2018
5/5
Overall

Jul 14, 2017
2/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Jun 20, 2016
3/5
Overall

Sep 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Sep 07, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money