# Explara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Explara the right Event Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134860/Explara/reviews

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Explara

4.8 (19)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Explara

Ease of use

4.7

Customer Service

4.8

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dr Shahzad M.  
Specialist in Family Medicine  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A cost-effective reliable platform"

February 5, 2019

5.0

Our event had a smooth registration portal, thanks to Explara. Couldn't explore many options; hope to utilise them in the next event. :)

Pros

The platform is quite simple and easy to follow. No issues faced while updation. Tech support was prompt and reliable. Charges applied were reasonable.

Cons

Faced some hanging issues with the mobile app for Explara.

Review Source

Response from Explara

March 12, 2019

Thank you so much Dr Shahzad.

SG

Serelyn G.  
Director of Special Events and Projects  
Education Management  
Used the software for: Less than 6 months

### "Best Event Managing System "

August 19, 2020

5.0

Pros

The flexibility of this software is quite amazing. There are so many options that save time for the user. Features also make your event customizable that other softwares systems don’t do. The customer service was exceptional. I’ve never had an online company so responsive and attentive to my needs even at night.

Cons

Time zone difference. I wasn’t able to change the time zones which caused confusion to my attendees when they say their tickets. A country was listed that wasn’t US

Reason for choosing Explara

Great reviews listed on several blogs

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Limited capabilities to add attendees on the back end. Terrible customer service. Can’t get in contact with anyone

Review Source

PD

Prakhar D.  
Engineer-P&P  
Program Development  
Used the software for: 6-12 months

### "Best DIY ticketing Software"

March 22, 2019

4.0

Pros

The best part which we liked about them is the promptness in their customer support and willingness to improve/customise the platform as per customer’s demand which really helped us to make our operations smooth

Cons

I would say to build more on your event manager app to make on-site check-ins, goodies distribution easy which is not good at all as of now. I would also recommend Explara to start e-certificate services.

Review Source

AM

Ayushi M.  
Marketing & Partnerships  
Events Services  
Used the software for: 1-2 years

### "The Explara Ticketing Platform"

May 20, 2019

5.0

Pros

We started using Explara as a ticketing platform for our events in May 2018. We integrated it in our website and since then have been using it daily. As we are an events company, we needed a software that could easily help us manage our event ticketing and explara has been a good choice. When we started events in Singapore last year, we were not sure how to go about with the ticketing. But with the Explara team's support and guidance, we were able to manage that smoothly. The ease of creating discount coupons, codes etc is good. Basically it has everything which an events company needs and one gets it without having to code it themselves.

Cons

There are many good things about this software. But certain things need a little improvement. 1. The payout invoices we receive need to be more detailed. Since we are only 2 people managing all the events, it gets difficult to visit the dashboard each time to check the payout for each event. If along with payout structure that we receive, we would get information about what event tickets we have received a payout for, it will be very helpful. 2. The formatting of the event description can be made better.

Reason for choosing Explara

We trust that as we know the founder and also a lot of people from the HelloMeets community recommended it. So word of mouth played a role in our case. Secondly it was cheaper than the rest.

Review Source

VR

Verified Reviewer  
Marketing Quant  
Computer Software  
Used the software for: 2+ years

### "Explara for a social venture (startup)"

November 27, 2018

4.0

Explara has been quite useful and has provided my past venture with a great accessible platform.

Pros

When I started using it in 2016 - It was a very personal experience since someone from the explara team was readily available to help with its features. I had his number saved on my phone and was easy to reach. However I do appreciate the later customer management system.

Cons

Varying service charge rates over the years. I was not in control/wasnt made aware of these changes.

Review Source

Response from Explara

November 28, 2018

Thank you for sharing your appreciation. We love serving our customers and reachable at any time. Explara has gone through major feature additions after 2016 and it now offers more value and higher ROI. We look forward to serving your endeavors.

VR

Verified Reviewer  
Executive - Events And Communications  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "The Review that matters"

March 18, 2019

5.0

Go to place for all membership management needs and online event management. Great user friendly product and the payments management process is on point!

Pros

User friendliness, secure payment process features and the team!

Cons

Zilch.

Review Source

SC

SENGUTTUVAN C.  
Director Technical  
Mining & Metals  
Used the software for: 1-2 years

### "Customer Satisfaction"

March 22, 2019

5.0

FANTASTIC

Pros

User friendly. Easy to customise based on your needs.

Cons

Confusion on International payments and its gateways.

Review Source

VB

Vidya B.  
Administrator  
Financial Services  
Used the software for: 2+ years

### "Explara Review"

March 14, 2019

5.0

Pros

this is very handy, well designed, customer support is very good, it is very helpful in spreading the business

Cons

I have an overall good experience, nothing really is bad about it.

Review Source

RJ

Rahul J.  
Asst professor  
Education Management  
Used the software for: Less than 6 months

### "Easy to use"

March 9, 2020

5.0

Pros

Ease of use and customize , detailed reports of attendee and payment.

Cons

In payment receipt generated by signure technology, list of participants against whom ammount is deposited is not printed.

Review Source

BD

Bibekananda D.  
Secretary  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Nice UI/UX"

July 3, 2019

5.0

Excellent

Pros

1\. Better UI and UX 2. Nice Reports. especially the incomplete user 3. Pricing match 4. Fast resolution by experts

Cons

1\. Can have few more reports and charts like ticket type, ticket type price 2. They need to provide on field support 3. more user friendly ticket scan app 4. More option to ticket generation config

Switched from

[Townscript](https://www.capterra.com/p/178380/Townscript/)

Pricing match and better UI/UX

Review Source

DP

Deepika P.  
Investor Relations  
Fund-Raising  
Used the software for: 1-2 years

### "A very comprehensive platform"

January 30, 2019

5.0

Creating an event management for attendees

Pros

Easy to use and the team provides great service

Cons

Provide a little more flexibility for the event

Review Source

Response from Explara

February 6, 2019

Thank you Deepika and Team LetsVenture for sharing feedback and review. We appreciate.

UML

Upasana Mahtani L.  
Director - PR  
Online Media  
Used the software for: 2+ years

### "Ease of Usage"

November 30, 2018

5.0

Excellent!!

Pros

Explara is an extremely easy to use and efficient portal. For someone who is very resistant to technology I find it a breeze.Also the entire team is extremely supportive and helpful with the innumerable questions I always seem to stumble upon.

Cons

Nothing as such.. I get stuck at times . But that is easily solved by their help desk

Review Source

AS

Abhinav S.  
Student  
Higher Education  
Used the software for: Less than 6 months

### "Convenient"

March 14, 2019

5.0

Pros

Easy to understand user interface and dash board

Cons

No provision to send bulk email to others

Review Source

AS

Anmol S.  
Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great platform with user-friendly interface"

November 29, 2018

5.0

Organizing our monthly meetup has been a great experience with Explara's tools and ticketing platform. Now we can do all that without any hassle.

Pros

The platform's user friendly interface which is super handy to use both by organizers and ticket buyers alongwith electronic app check-in was a super hit.

Cons

The event setup procedure has some bugs related to updating of pictures and thumbnails for event website.

Review Source

VG

Vinod G.  
Associate Professor  
Education Management  
Used the software for: Less than 6 months

### "ICISS'18"

March 22, 2019

5.0

Pros

Thank you for offering Explara's services to handle all registrations for ICISS'18. Overall, it was a very smooth experience, with Explara customer support immediately responding to our requests for feature additions as and when they were needed.

Cons

Nothing specific to report for this column.

Review Source

RP

Ragavendra P.  
Steering Committee Member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good platform for events management"

December 5, 2018

4.0

Good

Pros

Very cost effective. Support from Sales and BD guys

Cons

Explara logo in all mails and standard text.

Review Source

JT

Julia T.  
Co-Founder  
  
Used the software for:

### "User friendly platform"

July 7, 2014

4.0

I have been using Explara from past 8 months, their event apps and UI is chanceless. Very impressive marketing and support team, looking forward to maintain a long term relationship with them.

Review Source

Response from Explara

July 7, 2014

Hey Julia, It's our pleasure to power your event's.

NA

NITHIN A.  
Technical Officer  
Government Relations  
Used the software for: Less than 6 months

### "Explara for our annual event"

March 22, 2019

5.0

Explara helped us to save ​time in managing everything related to the event​ registration.

Pros

Easy of use and best customer support

Cons

Easy of use and best customer support

Review Source

KM

Krish M.  
Founder  
  
Used the software for:

### "Best platform for Startup event organizers like me"

November 28, 2014

5.0

We have used Explara for our previous Startup Summit. I want to say, it is one stop platform for organizers like me pre & post engagements.

Review Source

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