Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    24/7 (Live Rep)

Vendor Details

  • ServiceCheck
  • www.servicecheck.net

About Falcon

Customer service intake, resolution and reporting software with automated routing and threshold escalations.


Spotlight_media_placeholder

Falcon Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Falcon Reviews

No reviews, be the first!