Who Uses This Software?

B2B and B2C rental businesses from diverse industries (construction, tool, party, event, furniture, AV, IT, sports, etc.) looking for a system to track online or offline orders.


Average Ratings

107 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.99/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • EZRentOut
  • www.ezrentout.com/
  • Founded 2011
  • United States

About EZRentOut

EZRentOut is the only rental software that goes down to tracking every piece of equipment. Manage equipment rentals with POS, WebStore and customer portal. Maximize ROI by efficiently renting out gear and minimizing downtime. It's ridiculously easy to use and mobile apps allow for operations on the go.


EZRentOut Features

  • Auto / Boat Rental
  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental
  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

EZRentOut Reviews Recently Reviewed!


EZRentout works well for our bins business

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is very easy to use and has some powerful features. The bundles are a great feature for our product offering - we rent plastic moving boxes. Standard rental period is 2 weeks that we can easily extend. Each bundle includes multiple sizes of boxes. The custom entry feature allows us to override and adjust the rental so I know there is always an easy way to include special situations (we include longer rental periods for free if the customer rents one of our larger storage containers).

Refunds and voiding are easy and well documented. Tax is simple enough - although we must pay attention since we delivery to different tax jurisdictions (we have to manually select the correct tax rate).

The dashboard is a nice overview of all of our activity. The email reminders are a time saver - reminding the client that the rental is ending and asking if they want to extend. We copy ourselves internally so we see the emails that each client receives - this is helpful in terms of always seeing what the customer is experiencing. We send the customer a "please review us" email automatically when we close out the rental - works well.

Cons: I have spoken at length the development team about adding addition functionality so we can use EZRentout for our main business - portable storage container rentals. The main shortcoming is the lack of a simple clean process to show all transactions on a single report - we work with insurance companies and they need to see a consolidated report of all charges (many months of rent, delivery charges, pick up charges). EZRent out needs to let the user modify an active order to add additional services that were not anticipated in the original order (like move the container to the warehouse).

We have conveyed our requirements to the EZRentout team and we were told that they are actively working on a solution to our needs. I look forward to the implementation of these features so we can eliminate our other rental software subscription and use just one vendor.

Overall: As mentioned above, the EZRentout team is actively working on implementing new features to enhance the product that will accommodate our needs. That is just great - I look forward to the roll-out.

Vendor Response

by EZRentOut on January 10, 2019

Hi David, thank you for submitting an in-depth review for EZRentOut. We're glad to hear about your experience with EZRentOut and how it is helping you in renting out your plastic moving boxes more efficiently.

Yes, the EZR development team was actively working on the requirements you conveyed and have successfully deployed them. Now you can modify an order from anywhere, anytime from the original order. Furthermore, I have forwarded your feedback regarding our consolidated reports to the product team and they will get back to you soon. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

Capterra loader

Powerful Platform for Stress-Free Rentals

Nov 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to understand and navigate with a thorough training resource.

The on page terms and guidance panel is amazingly powerful and really helps cut down the learning time.

Great for maintaining a structured asset management process with safeguards for client, asset and staff permissions.

The valuation, repair and service states are excellent!

Cons: The standard price tier should at least allow paypal for digital payments. Not having an option for clients to submit payments via at least one online portal reduces the effectiveness of the application.

I understand why this is a feature restricted to the plus package for value reasons, but I feel leaves the end user to choose between automatically upgrading to a higher cost plan or setting up an external processing method such as sending payment links via an external mail service. Ultimately this adds more friction to the EZRentOut setup process as payments are a KPI that should be easy to identify from an analytics standpoint it would be cumbersome to keep records both in EZRentOut and an additional platform.

Other than that I must say Bravo!!

You and the EZRentOut Team have done an excellent job and I wish you all the best!

Overall: I have a clear data feed that provides both broad and deep-dive analytics with full control of each move or action taken by staff, clients and the assets themselves which is exceptionally powerful.

Great Work!

Vendor Response

by EZRentOut on January 10, 2019

Hi Ariyan, thank you for submitting a detailed review for EZRentOut. We're delighted to know that our product has added value to your setup and is helping you manage your assets, staff, and clients in an efficient manner.

I have forwarded your feedback regarding our payment gateways to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

Easy to use, great support

Apr 16, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, no need to install anything. New features are added continuously.

Cons: There have been some small bugs when working with large number of items, but the support has always been very helpful.

Overall: We´re not the typical renting company, but EZRentOut has worked great. It's easy to use, with several importing and reporting options that are valuable when you're having a lot of products. They also have a fantastic support that answers quickly, are happy to help and even informs when a new feature that we asked for has been added. I definitely recommend it.

Vendor Response

by EZRentOut on September 05, 2017

Hi Marie, we appreciate you taking the time to review EZRentOut.

We are always working on improving customer experience of our product. I have forwarded your feedback to our technical team and they will test it in our lab. Rest assured they will get to the bottom of this issue.

If you have any further suggestions, please reach out to our support team at support@ezrentout.com

Easily Track your rental inventory

Nov 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.

Cons: Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.

Overall: We now have a dashboard that shows our available rental inventory that our sales force can see and utilize across the board.

Vendor Response

by EZRentOut on November 22, 2018

Hi, thank you for taking out the time to review EZRentOut. We're delighted to know that our product is making it easy for you to track your rental inventory.

I have forwarded your feedback regarding our order management module to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

EZ Rent Out Software Review

Nov 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How it keeps my rental ramps organized so I know when a customer is due for another invoice.

Cons: I haven't dove in enough to utilize all of of it's features. I don't think there is anything I dislike about the software, just that I haven't fully used all of its services.

Overall: We use the software to help keep our rental ramps out on rent. It also helps us keep track of how many months each ramp has been on rent so when we go to sell a used ramp we can depreciate the value correctly just by using the software.

Vendor Response

by EZRentOut on November 22, 2018

Hi Alex, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to rent out your ramps and manage your customers more efficiently.

If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

Fantastic experience! All data at my fingertips!

Sep 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All my assets can be cross-referenced in many ways. Some I may not have even discovered yet! I can keep track of Instrument rentals, and call customers when payment is due. I can send depreciation information in a report to my accountant, and EZRENTOUT calculates it for me.

Overall: I can keep track of my rental assets. I know when they were purchased, from whom, and for how much. I know which customer has which instrument. I can keep renters current with payment. It is no big deal to switch out the instrument the customer has.

Vendor Response

by EZRentOut on October 06, 2017

Hi Virginia, thank you for taking the time to review EZRentOut. If you're in need of any assistance or have suggestions for us, please contact our support team. Thanks!

Excelent option

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Inteface, user experience, easy to use, constant improvement

Cons: menu became too big it needs redesign, some view options could be improved. reports can be improved so we can take real advantage of all stored info in the database

Overall: We´ve been pleased with the overall experience. we like it

Vendor Response

by EZRentOut on December 07, 2018

Hi Rodrigo, thank you for taking out the time to review EZRentOut. We're glad that your team is liking our software. I have forwarded your feedback regarding our reportings and the design to the product team and they will be looking into it.

If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

Best customer service...EVER!?

Sep 06, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy the layout is, and how simple. There is nothing too complicated, and things are very easy to keep track of and maintain. The customer support is amazing.

I also love how customers can suggest features, and the ezrent staff takes them into careful consideration based on overall functionality. Very intuitive team behind this software.

Cons: Not having certain features (yet!), but again, the Ez Team never ignores a suggestion, and considers them very carefully.

I haven't found too much that I don't like honestly...and when I do, they are minor and I just contact support about it!

Overall: Through my experience in a small business, I've gone through a couple of other inventory programs. I ended up leaving them, not because of functionality problems, but because the developers never did anything about those problems/suggestions.

I was very surprised when every time (really, every single day) I sent them a message about wanting a feature, or inquiring about a functionality issue, the EzRentOut customer support got back to me the SAME DAY, every single time. 99% of the time they would either fix the problem for me entirely, or help me step-by-step to get around whatever I've had an issue with. Very, very impressive. They stand for, and respect their customers. They really get it. Great job guys and gals at EzRentOut; really!

Recommendations to other buyers: Add even more customization for us. Like customization bundle pricing, etc etc etc.

Amazing. Just lovely.

Apr 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Very nice to look at, love the design structure of it. It's very detailed and gives tutorials on how to do things.

Cons: Nothing. It's fine the way it is. Only thing I didn't like was the whole login process. But I can understand why it was created like that, in order to prevent hackers from getting in.

Overall: It's very to easy to use. No complications on my end. Also the design of the software is very unique and complex. I wasn't confused when using this software for the first time.

Recommendations to other buyers: No

Vendor Response

by EZRentOut on September 05, 2017

Hi Preston, thank you for taking the time to review EZRentOut. Securing our customer's data is our number one priority and we take all the necessary steps required to ensure it. We're really glad that you like our product and if you're in need of any assistance or have suggestions for us, please reach out yo our support team at support@ezrentout.com.

Finally, something simple

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Web based, can access from anywhere, scan from anywhere.

2. Lots of options and layers to package kits together, good for a company like ours where we have gear in cases and need to track the case AND what's in it.

3. The cost, it's a really good value for the features you get.

Cons: I would like to be able to load more than 100 items per page.

Overall: This is the fourth inventory system we have tried. It's the only one that had the features we were looking for and was simple enough to train everyone on in just a couple days. An inventory system is only as good as the data that goes into it, so a system that makes it simple for anyone to add and adjust items is wrth its weight.

Glitchy

Jan 03, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Ease of tracking our assets. This is literally all I like about this software.

Cons: I have noticed many small things that are not really a major functionality issue, (aside from one that was a big problem), but more strange and confusing. On the bookings page, items that are to be rented out today, sometimes show up green, sometimes just black. I find the green beneficial when there happens to be a long list of upcoming rentals, but that function is not always working. Also, on many occasions, the customer's name on the bookings page will randomly change to my name. If I click on the order, the information within the order is still correct, I just find that quite odd and slightly ignorant. I often have an issue when selecting rent out order where it prompts me to enter tracking info, after I have already done so. Sometimes, it will leave the tracking info there and allow me to choose rent out order a second time, while other times it deletes my tracking number and I have to renter that info. This is not only frustrating, but inefficient. My final and largest complaint is concerning an order that I never received an email about (I have the system set to notify me 2 days in advance and day of order), nor did it ever show up in my bookings list until nearly a week after it was due to be shipped. That one really floored me. I check my bookings list multiple times per workday, and as I previously mentioned, I also have email notifications set up. Overall, the system is ok. I don't love it, but it works to get the job done for the most part.

Overall: It helps us to easily track our assets.

It's an interesting app for renting and managing equipments

Jul 27, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There are multiple possibilities organizing items and bundles. The Add-Ons are very nice. You can follow constantly how items are being used and rented

Cons: Few options in order to design the webstore. In the webstore there is not possibility of checking availability items individually. It would be nice if clients could know when items are available in a calendar

Overall: We could organize our audiovisual equipment room and now we can give a better service to our students

Vendor Response

by EZRentOut on September 05, 2017

Hi Fabian, thank you for taking the time to review EZRentOut. We are always working on improving the user experience of our product and customer feedback helps us with that.

Our product team is working on webstore enhancements. Purpose of these enhancements is to provide users with more options/themes when designing their custom webstores.

Also, we have a 'View by availability' filter on our webstore. You can apply it by default too, if you want.

As for the option to view available items on calendar, it can be viewed by software users but clients can not see that calendar. I have submitted a request for this feature on your behalf.

Our support team will update you with progress regarding these features. If you have any further questions, please reach out at support@ezrentout.com.

Capterra loader

Excellent Platform for Managing Any Rental Fleet!

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Allows us to track and cross-reference assets in a lot of different ways. I can keep track of my fleet of rentals and ensure all our rentals are done well and payments are collected. The layout is very easy and simple. Nothing is overcomplicated and we have also found the customer support to be very efficient.

Cons: There are not as many customization abilities for the platform as there could be. Would be nice if clients knew more of what was available on the calendar. Overall these are small problems.

Overall: With EZRentOut, I am able to get rid of all the shared calendars and google doc spreadsheets and use one tool to manage all my assets. I can also use it for booking, and scheduling the event and day-of details. Very helpful!

Vendor Response

by EZRentOut on December 07, 2018

Hi Alex, we appreciate you taking out the time to review EZRentOut. We're delighted to know that our software helped you in getting rid of spreadsheets and is enabling you to manage all your assets on a single platform.

I have forwarded your feedback regarding our customization abilities to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

Easy solution with a variety of standard and well as customizable options

Dec 28, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Intuitive stand-up process able to be managed by any staff member regardless of technical ability level. The software allows the user to capture inventory including depreciation, schedule maintenance, book rentals, and reserve items. An added bonus, it allows me to combine rental items and saleable assets on one transaction.

Cons: Inability to adjust orders after selecting rent out. To change an item after selecting rent out you have to void the transaction and start over. Wish there was a way to substitute items on the fly.

Overall: This software has allowed me to move from spreadsheets and calendars to one tool capturing available inventory for booking as well as scheduling pickup and deliveries. Excellent tool.

Vendor Response

by EZRentOut on January 10, 2018

Hi Martha, thank you for taking the time to review EZRentOut. I have forwarded your feedback regarding order adjustment to the product team and they are looking into it. Thanks!

Capterra loader

EZRent out has everything we are looking for in a cloud based rental software.

Feb 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to learn/teach, very user friendly. The online storefront option is great, we love the fact it can be used so that customers can order online but also serves as a perfect online catalog! The whole system is priced very reasonably for all the features that are offered compared to some of the others in the industry.

Cons: More customization for the quotes/invoices templates. Would like to see different storefront layouts available.

Overall: Coming from a remote desktop based system the accessibility of EZRent out is a life saver. I dont always have time to sit down in the office and catch up so being able to make revisions on the fly is a huge time saver. Again, the storefront is a great tool so that our customers can get more of a visual on what we offer.

Vendor Response

by EZRentOut on March 05, 2018

Hi Jonathan, we appreciate you taking the time to review EZRentOut.

We are working on adding more themes to our storefront. We'll update you when they are live. As for quote/invoice templates, I am sharing your feedback with product team.

If you have any further suggestions, please reach out to our support team. Thanks!

Very easy to use, may need to adapt

Jan 24, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how simple it is to use, if we hire someone new at work they can learn how to use EZRentout super easily. It's useful for what we need it for and gets the job done. There's no limit on uploading documents and images, and it's nice to be able to customize the emails that go out automatically.

Cons: It doesn't have a lot of the features we need for our company. We need to have multiple email addresses for a customer and sometimes it's hard to navigate between different orders when you're on the phone with a customer. You can't search by addresses and that makes it difficult too.

BEST SOFTWARE FOR EASY RENTAL BUSINESS

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We really like its dashboard alert system which indicate overdue order from time to time.

Cons: None, there isnt any cons about this software.

Overall: We have small scale rental business so its really easy to handle machines which goes out for rental & its tracking for ending of rental rental with the EZRent out software. Overall its a Fantastic Experience.

Vendor Response

by EZRentOut on December 07, 2018

Hi Sunil, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to rent out your machines and helping you grow your small scale rental business.

If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

Wow

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Great customer service. Keeps us organized.

Cons: Literally nothing. Had one issue and it was resolved quickly

Overall: Fixed all of the problems in a timely manner

Vendor Response

by EZRentOut on November 22, 2018

Hi Tristan, thank you for taking out the time and reviewing EZRentOut. We're glad our software is helping you to keep everything organized.

If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

Best option I could find

Aug 08, 2014
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used to work with different custom made solutions. And they became really stagnant and old school. I was desperately waiting for a new option and EZRentOut seem to have most of what we needed. The good thing is that new features are added regularly to it.

We work with Quickbooks and this product has a plug in for that. So that was one major plus for us. The other one was the unification of managing our equipment, clients and orders. As a media production house, we treat our equipment really carefully because loosing a small piece or getting a light buzzed costs us money, clients and reputation. EZRentOut has this ability to track every item individually. Previously, I'd have a stock of 10 cameras without any individual distinction but now I can tell exactly which camera is where and in what condition. This was the second major plus for us. The mobile app came out today and it's really neat and fast. (I would not have written this 'happy' review if they kept lingering the mobile app). I also liked their feature of packaging stuff in bundles. It's a real booster.

Rental pricing rules and custom entries on orders (special discounts/adjustments etc) are also important to us as I'm sure that they will be for every other rental business. But EZRentOut does not have that (as yet?). Last time I heard from their support representative, they were working on these features. Not sure when will they come out and how would they look.

Everything we need in one place, EZ Rent Out makes it easy to be professional and run a business!

Sep 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The navigation, design and layout are simple, consistent and easy! There's very little delay for teaching new users how to operate the software.

The history log is excellent, giving you not only the ability to search through previous orders, but also modify anything.

Love the quick search tool, which then allows you to easy add items to a new order. Not just that, but it lets you know if items are available or not in the same action as well!

Integration of Quickbooks!

Cons: I think the mobile app is one step behind the computer software. It just needs to be simplified in my opinion!

Vendor Response

by EZRentOut on October 02, 2017

Hi Nick, we appreciate you taking the time to review EZRentOut. We're really glad that our system is making it easy for you to run your business. Also, I have passed on your feedback regarding the mobile app to the product team. If you are in need of any assistance or have suggestions for us, please reach out to our support team.

EZRentOut is Amazing!

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Step by Step learning websites are incredibly helpful. The customer support is also very opening to making sure all our problems are resolved.

Cons: It takes a bit of time to get a full understanding of how to access the website's full potential. The reports and knowledge base are perfect for getting you up to speed as quickly as possible.

Ease of use and complete

Mar 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Continuos Evolution

Ease of use

Highly customizable

Cons: Not a perfect clientside UI

Overall: Really easy to use and complete with lots of features, continuously evolving to the companies expectations. Would love to see a better UI for the customer, but so far 9.5/10. Customer support is also perfect, answering right on time.

Vendor Response

by EZRentOut on September 05, 2017

Hi Peter, thank you for taking the time to review EZRentOut. If you have any specific suggestions regarding our product's UI, please share them with our support team, We're always working on improving our product and your feedback will help us with that.

Exactly what we were looking for

May 11, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: Summary: Easy to use and was able to get up and running without much trouble. There are a few things that can be improved but the it seems as though updates are frequent. Ultimately, it's a great bang for your buck for rental businesses.

Pros:

- Constantly improving. The little time we've been using EZRentOut, we've already noticed improvements to the platform.

- Though the setup is relatively simple, EZRentOut provides many options to customize the platform to needs. The ability to set custom fields to particular groups is one example off the top of my head.

- The price is relatively cheap considering it's a functional all in one system. We were previously looking to have a similar system developed and we were quoted at $20,000 and up. Even at the most expensive plan, it's a bargain considering it comes with 5 users.

Cons:

- The live site is has very limited configuration options and has a few bugs. Though according to their blog it seems like a recent addition to the platform so I am sure they will improve on it.

- Would be great if the QuickBooks integration had the option to carry over the line item over to the invoice line item and sync rental products with products and services in QuickBooks. For now we will be manually be creating invoices in QuickBooks.

Just fantastic

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support

Cons: Nothing. Im not kidding

Overall: Customer support is via email (which I am normally very suspect about doing because most companies simply dint respond) these guys RESPOND and not with a canned response but with an answer that the clearly read our issue; understand the issue and have proposed a solution. Great solution bottom line

Recommendations to other buyers: Buy it if you are in the rental biz

Great inventory software

Dec 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!

Cons: We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.

Overall: Overall, this a great program to work with! Once all the inventory is in, it's quite easy and fun to work with!!

my review

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: once you know the system its easy to use

Cons: will not due cycle billing by numbers 1,2,3

Overall: good friendly system

User Friendly and Fantastic!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EzRentOut provides a very easy way for our company to keep track of equipment.

Cons: Pulling reports can sometimes get confusing.

Overall: Having used EZRentOut almost every day for 2 years now I can say that the experience is amazing. I can work faster and more efficiently with everything I do.

So far so good

May 25, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great Value for your money. Easy to use Dashboard. Easy to add Inventory

Cons: Slightly difficult to get setup. Needs to have some more customizable features

Overall: Still figuring that out

Vendor Response

by EZRentOut on June 22, 2017

Hi Raviv, we appreciate you taking the time to review EZRentOut.

Please share detailed feedback regarding customizable features you're interested in and our product team will consider them for upcoming releases.

Also, If you need assistance with setup or anything else for that matter, just reach out to our support team.

EzRentOut Makes It EZ

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of it. Simple to learn and easy to navigate.

Cons: Wish you could transfer an item from one group to another group with out deleting and recreating.

Overall: Made tracking easy and from anywhere. Customer service is very helpful and with quick response time.

Company Saving

Mar 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.

Cons: Limited flexibility with certain views.

Overall: This has singlehandedly allowed us to stop losing track of inventory and understand where our equipment is at all times.

Vendor Response

by EZRentOut on June 22, 2017

Hi Christian, we appreciate you taking the time to review EZRenOut.

Please share the details (of the type of flexibility you're looking for) with our support team and we'll definitely consider them in our upcoming releases.

If you need assistance with anything else or have more suggestions, please reach out to our support team.

EZRent easy to use for all!

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: EZRent is so easy to use! I have put this software into place for our internal inventory keeping, and have trained 3 other team members on how to use it - they all use it with such ease and if they are stuck on how to use a feature, it is easy to figure out by playing around within the software for a few mins.

Cons: We use this software to manage our internal activation inventory, but also to create packlists for our events. It is sometimes difficult for people that don't have knowledge of how the system works to understand the pack list as items (assets, asset stock, and bundles) all get inputted a bit differently. It would be awesome if the assets could group like items together with a qty number like the asset stock do.;

Does one task well

Nov 29, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is primarily geared to a hire service business and does this very well. Most other hire systems have full accounting packages included which is not what we needed and would be more expensive. EZR has a good Xero integration too.

Cons: If you're wanting to charge a company for the hire, you have to set them up as a "customer" as when they're entered as a "business" they can't be charged but you're expected to have their employees in there. Charging employees is a problem when the data comes through to Xero (needs to be the business name).

Best rental program u can find in the internet...

Sep 24, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly

Cons: Wishing it could be to default 1 hour every order input. It will less the time for customers waiting for a receipt.

Because we are on a fast phase 1 hour rental rate.

Overall: Used it for 1 month trial then after i showed it to my company CEO approved it for 1 month then annual.

Very easy to use.

Customer support is awesome.

Color scheme looks like facebook though.

Recommendations to other buyers: Nothing as of now. Software works perfectly for us

I have only been using EzRentOut for a few months & I love it. Easy to learn.

Nov 18, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Overall it's great software. Very easy to get around & easy to learn as well. You can sort the rentals out a variety of ways. As of just recently, it allows you to issue refunds, through your credit card company. The Customer Service Team is always available & open to new ideas.

Cons: From time to time there are glitches.

There are a few things I wish the software would do. Am planning to contact EzRentOut to offer some suggestions .

Overall: It covers all the bases & encompasses more than if you ran an in house office.

Asset tracking is a definate plus.

Everything you need is right there, online.

Vendor Response

by EZRentOut on January 10, 2018

Hi Terri, thank you for taking the time to review EZRentOut. We are always open to new ideas and we're looking forward to hearing your suggestions. Thanks!

From a daily user

Jan 03, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes it easy track inventory and foresee shortages earlier.

Cons: Sometimes there are difficulties making updates to inventory that's already checked out ex- replacements without starting over.

Overall: EZ Rent Out allows our team to stay on page regarding inventory, patients and stock without constantly needing to call or text or email- everyone can use their own account to check in.

A powerhouse of a package

Jun 04, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quite easy to use with some great features and the customer portal is a nice touch. Customers can have their own log in to view their orders etc. QR codes can also be setup for equipment which when scanned can link to the item page where manuals etc can be seen.

Cons: A couple of things could be changed on the calendar side to make it easier to view orders in the dashboard and the subscribed URL calendar feed.

Overall: Easier order management

Vendor Response

by EZRentOut on June 22, 2017

Hi Stuart, we appreciate you taking the time to review EZRentOut.

I have forwarded your suggestion regarding calendar upgrade to our product team and they will consider your request for upcoming releases.

If you have are in need of any assistance or have more suggestions for us, please reach out to our support team.

I really like EZrentout. It is way more user friendly than our old software.

Jul 18, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the software is the features that it offers and the fact that it integrates with QuickBooks and QuickBooks online.

Cons: I wish that we could add more customized items on the print outs. We ship everything and it would be nice to be able to add an arrival date and shipping method to the templates.

Overall: We are able to do way more with this software. It is definitely streamlining our business and making our day to day operations more efficient.

Vendor Response

by EZRentOut on September 05, 2017

Hi Mikaela, we appreciate you taking the time to review EZRentOut.

You can create custom print out templates and display arrival dates and shipping methods as custom fields.

If you're having trouble setting this up in our system, please schedule a call with our product specialist and they will set it up for you.

EMCSHOP

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and constant improvement. You can also download and save all your data

Cons: I would like to have even more abilities to customize the software

Proficient and Scalable

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the versatility of the software which can handle many different types of orders. EXRentOut's software can handle pretty much whatever we throw at it. Additionally, when we do run into an exception their support team is quick to assist.

Cons: Not much to say for things I like least. I will mention that some of the order templates are hard to edit at first but once you have done it a few times, you get the hang of it.

Overall: Our primary goal for using EZRentOut was to reduce our inventory reporting in order to rent out more inventory with less confusion. EZRentOut was instrumental in delivering a system that allowed us to do this.

Review

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use - customer service is always very timely in their response if I happen to have any questions or concerns regarding the software.

Cons: No complaints that haven't been addressed and taken care of by customer service

Capterra loader

Perfect fit for my small business

Apr 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: EZRentOut is no doubt the best bang for your buck. Within a couple hours I already had many past rentals entered in and billed. The user interface is friendly for all experience types and lets you control settings from basic to advanced depending on your needs. I recommend this program to anyone with a small to medium sized rental business that is on a budget, nothing else can compete.

Cons: I would like to see the ability to clone custom quotes and invoices in future versions. Also, the iPhone app needs to be updated with more controls and enhanced for iPhone X screen size.

Surprised to find all of these options in one package!

Dec 07, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Offers a lot of functionality that usually takes multiple software offerings. Works well with large amounts of assets. Team has been extremely helpful and honest.

Cons: The shop feels a little limited in regards to the setup and look. More customization options needed for alerts and for the checkout process in the shop.

Overall: Allows me to quickly track orders, customers and assets. Great integration with Stripe.

Vendor Response

by EZRentOut on January 10, 2018

We appreciate you taking the time to review EZRentOut. Our product team is working on building a custom store builder with variety of customization options and themes. If you have some specific suggestions for us, please reach out to our support team. Thanks!

Great Software!

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very rich functionalities with helpful customer support!

Exactly the software we need as a startup rental house!

Cons: Maybe add the function to calculate weekend rate---Just for film rental industry.

Vendor Response

by EZRentOut on October 30, 2018

Hi Stray, thank you for taking out the time to review EZRentOut. We're glad that our system is helping your startup to reach new heights.

I have forwarded your feedback regarding weekend pricing to the product team and they are looking into it. A representative from the product team will reach out to you shortly.

If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

Stepped into a time machine

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Walked right out of a program that was built in 1982. It had been put in a new dress a few times, but was still that same old kunky program through and through. It is good to be here on the verge of 2019 with the EZ Rent Out software that represents the day and age we live in.

Cons: Still getting familiar with the ins and out, but I have to say I am impressed with it enough to think that if something isnt making sense it is more my inexperience than the software.

Overall: EZ Rent out demo in spring, then shopped around until we commit to EZ Rent Out earlier this month.

Very good software

Jun 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That its simple, friendly, and looks like an innovative solution. It helps you streamline processes and automates your operations to a great extent, and does so on a reasonable price.

Cons: The calendar is a limit, and you cannot filter orders by return dates other than by reports customer support.

Vendor Response

by EZRentOut on June 22, 2017

Hi Tomas, we appreciate you taking the time to review EZRentOut.

I have forwarded your suggestion regarding return date filter to our product team and they will consider your request for upcoming releases.

If you have are in need of any assistance or have more suggestions for us, please reach out to our support team.

Just purchased and so far, it's been easy to learn and use.

Jan 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Customizable features and dashboard, access to learning modules, custom forms. I like that customers can log on and see rental agreements, etc.

Cons: Some customization features don't seem to work well with our version, or they're simply unavailable. Input of items also required many clicks, though perhaps there's a (non-intuitive) way to accomplish this.

Vendor Response

by EZRentOut on March 05, 2018

Hi Steven, thank you for taking the time to review EZRentOut.

If you have trouble navigating our system, please schedule a demo with our product specialist. They will walk you through the customization options available in our system. Thanks!

Small level of difficulty starting up, but once I got going, it was really dependable.

Nov 09, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Making an order. There are many options in how to go about it, and every way is pretty fast which saves our company time.

Cons: I haven't found a way to delete multiple things at once, which starting up, I definitely needed that option.

Overall: Ease of making in-house orders, as well as out-of-house rentals.

Vendor Response

by EZRentOut on January 10, 2018

Hi Alyssa, we appreciate you taking the time to review EZRentOut. You can delete multiple items at once by using our mass delete feature. You can also completely clean your account during trial period. If you are unable to find these options in our system, please contact our support team and they will walk you through it. Thanks!

Always getting better

Sep 24, 2014
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: The best part about EZRentOut is that it's always getting better. Over last 1 month of my use, there have been numerous useful features that they introduced. One of them on my request. I'll always go for products where customers are listened to with great intent.

I love the Orders module. Updating and creating orders is really quick and smooth. Done a great job here! Best part is the warning flag with items that are overdue/booked when adding to an order. So before I proceed with booking or rent out, I know I've got the order right. The other great thing is the optimization on how items are picked. You can have them added such that you pick the nearest available item. I've been using their mobile app on my android. It's neat and simple.

But here is real bummer. There is no online rental store that I can set up. They've some customer portal that can do this job but it desperately needs improvement. Their blog says that they are releasing an 'Online Rental Store' in October.

We are still setting up our account but overall the customer support has been very helpful.

Nov 30, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like how user-friendly and customizable the software is, we also really like that the Webstore is built into the software.

Cons: Unfortunately google tag manager does not yet integrate with EZRentOut, which is quite important for us. Luckily this will be fixed soon.

Overall: Ability to manage everything in one location.

Vendor Response

by EZRentOut on December 08, 2017

Hi Melissa, we appreciate you taking the time to review EZRentOut.
Our product team is working google tag manager integration and it's scheduled to go live in January 2018.
If you have any other suggestions that will help us improve our product, please reach out to our support team. Thanks.

Best hot spot ever

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great internet and best customers service ever

Cons: Nothing , no complain what so ever . I love it.

Overall:

I am in The Bahamas and I finally can have internet where ever I am

GM

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Having a centralized program for all of our information.

Cons: Customer service for the US is not great due to time difference.

Capterra loader

The best solution!

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So turnkey! We could have hosted our rental program on our own using excel or something similar but ez rent out saves us time and in turn, money.

Cons: We really don't have any cons to report at this time.

Overall: Super professional customer service staff.

Vendor Response

by EZRentOut on October 10, 2018

Hi Aine, thank you for taking the time to review EZRentOut. We're really glad that our system is making it easy for you to run your business.

If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

Great software at an affordable price!

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's the all-in-one software I'd been searching for. Allows my costomers to prepay online, sign the rental docs etc all prior to coming in to pick up the equipment. It allows us to minimize the staff attending to customers at point of sale/pickup, and streamlines the whole "rental agreement paperwork" process. It's also a great inventory management tool for us.

Cons: No major complaints so far... It Does what it's supposed to do at a reasonable price.

Just getting started, so far its the best I've found for the money

Aug 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, the software demo was very helpful. I researched I think every software available, and this is the best fit for my small store.

Cons: With my package I only get email support, it would be nice to have a little extra support when you first get started.

Overall: Tracking my rental inventory

Vendor Response

by EZRentOut on September 05, 2017

Hi Traci, we appreciate you taking the time to review EZRentOut.

It doesn't matter which package you're on you can always schedule a demo with our product specialist. They will help answer all your questions and show you how the product works.

Fast, complete, enjoyable and simple

Jul 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything we need (and more) is there. It looks like that product was thought exactly for camera equipment rental (which is what we do). It's online so no clients to install. The website is very fast and responsive (almost as fast as the support ;) )

Cons: It can be a bit complicated to navigate through all the settings, add ons and options that there is on the website. But luckily, our customer rep. and the support is very fast to answer.

so far everything's ok. i'm just bothered by the navigation. overall, this app is really good!

Apr 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: EZ Rent Out has covered every situation involving rental of equipment. This indeed lessens the problem of overbooking or double booking. It's also good to keep track of equipment movement.

Cons: Cumbersome to navigate through asset and asset stocks. A set of navigation button would be great for you to jump to the next item instead of going back to the list. Or, a short cut list of items in the left hand side for fast navigation would be great!

great customer service. set up was easy

Dec 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The pricing is the best around and the systems are very easy to use. Works well for the equipment rental business. There are many reports to choose from to manage your business.....

Cons: some areas did not seem to be fully implemented however the staff went to work immediately to address our concerns.

Vendor Response

by EZRentOut on January 10, 2018

Hi Scott, we appreciate you taking the time to review EZRentOut. If you are in need of any assistance or have suggestions for us, feel free to contact our support team. Thanks!

Outstanding Customer Support

May 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We deal in Bike rentals. We have been using a custom-made desktop solution which had maintenance and set up issues. It would always feel like as if that system is getting old. Came across EZRentOut 4 months ago and started using the trial version. On their Plus package now.

What it did for us? The app helped us with keeping track of bookings and bike maintenance. Customer management is another big Plus.

We are the only vendor in our area for bike rentals. For us, rental pricing is very crucial and we wanted that the software automatically adjusts the pricing to give the best price to our customers. Mailed the EZRentOut guys last month and I was told that they are already working on it. Really like that kind of responsiveness. Have also been great with my other queries in general.

awesome and very user friendly

Mar 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: user friendly and has everyting you need for rental etc

Cons: translation is bad for french

Overall: i really like this product and the easy to use environment also rep at ezrentout is quick to respond to my email all the time

great product

Vendor Response

by EZRentOut on September 05, 2017

Hi, we appreciate you taking the time to review EZRentOut. I have shared your feedback with our product team. If you have any further suggestions or are in need of any assistance, please reach out to our support team at support@ezrentout.com

Great system that our customers love

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive webinterface, email alerts (client and team facing), webstore for customers, great inventory management

Cons: no endless rentals (to be fixed going forward), orders checked out to contact instead of a company which was a small adjustment for us

Overall: Replaced previous software that was not transparent and lacked basic reports, "mission control" dashboard very helpful and communication excellent

Great Program

Feb 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Cons: Could handle retail sale better.

Overall: Easy to use, nice to pics of the products and customer service was excellent. Cloud base software seems to a good way to go these days.

Recommendations to other buyers: Maybe they could add more reports.

Vendor Response

by EZRentOut on September 05, 2017

Hi Bob, we appreciate you taking the time to review EZRenOut. We're always working on improving our product so if you can share your feedback, as to how we can improve retail sales process, we will make a case for this with our product team. Looking forward to hearing back.

Great customer service! Very versitile program.

Nov 24, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has many features.

The customer support is above and beyond.

It's not that expencive for what you get.

Cons: Can be a bit daunting at first.

It took my several hours just to assess if this product is aplicable to my company's use.

Vendor Response

by EZRentOut on January 10, 2018

Hi Øyvind, thank you for taking the time to review EZRentOut. If you have any suggestions that will help us improve our on-boarding process, please contact our support team. Thanks!

Wanna to start rent business and go online.. Choose EZRentout

Dec 05, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Support and ease of use.

Cons: Scope for usability improvements.

Overall: Within two to four days you can start your online rent business. Very well done, the cloud-based system for management of rent system.. Quick way to start from offline and go online.

Recommendations to other buyers: Please look into Usability improvement for you web portal... as per our experience better components are available at other places of the product but not applied across the product. For example page navigation.

Vendor Response

by EZRentOut on September 05, 2017

Hi Praveen, thank you for taking the time to review EZRentOut. If you have any specific suggestions regarding our product's user experience, please share them with our support team, We're always working on improving our product and your feedback will help us with that.

GOING ON 3 WEEKS AND LOVE THIS PRODUCT. ITS JUST THE SOFTWARE IVE BEEN LOOKING FOR.

Mar 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I CAN KEEP TRACK OF MY GEAR, QUOTES AND INVOICES ARE THE RIGHT FORMS I NEED. IM ABLE TO TAKE GEAR OUT OF THE INVENTORY FOR REPAIRS OR FOR MAINTANANCE.

Cons: I ONLY HAVE 3 WEEKS OF USING THIS SOFTWARE SO I DONT REALLY HAVE ANY CONS YET IF ANY. SO FAR I HAVENT BEEN ABLE TO CHANGE SOME OF THE PARTS OF THE INVOICE LIKE (DISCOUNT FOR COUPON AND DISCOUNTS ON PROMOTION.)

Easy to use

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use! Offers everything that we need to make renting out equipment fast and fun. Compatibility with scanners makes scanning barcodes a breeze.

Cons: Cannot add something to an order that has already been checked out so you need to create an entirely new order. Need to type out item number exactly for items to pop up ( for explample any space)

A Promising App

May 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am using EZRentOut app for a couple of months now on standard package.

Initially this app was a bit tricky for me as it seemed to be an app for equipment rental businesses. I didn't had an idea how to fit my clothing business to it.

Pros: Easy to use, love the Xero Integration feature, best for my Clothing Business, Customer service is really good

Cons: Lacks some advanced features in 'Invoice Printing'. Have the paper roll printer and finding it difficult to set it up with my EZRentOut account

My Verdict: It's a very promising app, and I like how much these people are determined to improve. A few features are still missing though.

The headache for updating invoices at 2 places has gone. So I am sticking to it.

EZrentout - Great Product

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how user friendly this software is and that it enables us to track our inventory in a more efficient way.

Cons: There really is not anything I dislike about this software.

Overall: So far my experience has been great, our sales rep has been wonderful. I have just started to officially use the software and I can already see how it will make my job easier.

Excellent Platform

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its Easiness , feasibility, liability and great interface.

Cons: To be honest there is nothing I don't like about EZR

Great Product

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has been useful for product inventory and is fast and responsive, with little downtime.

Cons: An app would be useful, but the website is sufficient.

Very easy to use and to import data. Fast customer service.

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The site is very customizable - there are several options within the settings to add/remove/customize.

Cons: Sometimes I'm unsure about what a certain feature does - it would be helpful to have explanation bubbles pop up, perhaps.

Overall: We were able to track our inventory - the map was great. Also, adding details about each asset was great.

Off to a great start...

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like that there are a lot of options available. It's going to take some time to get it all understood and put together, but it's going to be good.

Cons: There's a lot to learn and get used to, but that's the case with any product, so it's really not a con.

Overall: Positioning for success with a program I can grow into.

Amazing Resource

Jan 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like being able to see what is out and in! And I like that you can set up customers and they are always there!

Cons: I do not like that there is not any training avaible and that there is not a rental contract to print that explains expectations and consequences!

Overall: Great other than needing training!

Ease of use and funtionality

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy configuring, mass load of excel databases.

Cons: price for full package and additional users is high.

Overall: very good software for my heavy equipment rental company, helped very much the relations with customers and business, allows for every piece of equipment to be tracked. helped organized process across all areas of the company.

EZRENTOUT IS GREAT!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part is that it is very easy to use. If I had an issue I was able to solve it up looking it up on there site. If I couldn't they are quick to email me back.

Cons: As of now nothing. I found this software to be what I needed to help organize and streamline many things.

EZ Rental Software

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The developers and overall support is fantastic, the interface also is very nice on the eyes.

Cons: Needs a tad more documentation and youtube videos would be nice although the support is there to supplement this.

Overall: Overall been fantastic, great layout, great features, streamlined and very EZ to use.Q

Capterra loader

Web Based Platform is easy to use

May 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the idea that you have lots of flexibility and customisation for the webstore and that you can easily separate items per item that you have for rent

Cons: Could be a bit easier to find the settings you seem to often struggle to find the proper settings tab.

Overall: We have created a webstore

Wonderful software

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, very well thought out lay outs. App interface is basic and clean. Very user friendly . Yes

Cons: App needs same features as website. App is simple but lacks search functions. Meaning I have to click through every order to find current returns by repeat clients.

Overall: Paperless

Been a learning experience but everyone has been amazing.

Dec 07, 2017
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity and ease of use. Very intuitive. Having no experience with inventory at all, it didnt take long for me to understand at all. Help tabs have been very helpful.

Cons: Couple bugs when using safari and wasted a little bit of time before I realized that browser was not well supported. A note from the site would have been nice, but it functioned perfect in Chrome. Also wish it had more accounting features native such as expense per event categories.

Overall: Inventory Tracking and management

Vendor Response

by EZRentOut on January 10, 2018

Hi Ryan, we appreciate you taking the time to review EZRentOut. I have forwarded your feedback regarding safari and expense report to the product team and they are looking into it. If you're in need if any assistance or have more suggestions for us, feel free to contact our support team. Thanks!

After a lot of searching, this was a great find!

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the most user friendly, yet fully encompassing rental software. We are an event rental company with lots of sku's, EZ RentOut handles it all!

Cons: I would have liked to see the webstore in more than just the highest level.

Overall: So happy we found EZRentOut

Easy and simple to use and customize. Very flexible tool to any size of business

Dec 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy of customization, user administration, possibility to provide customers with it's own area, reports, e-mail alerts.

Vendor Response

by EZRentOut on January 10, 2018

Thank you for taking the time to review EZRentOut. If you are in need of any assistance or have suggestions for us, feel free to contact our support team. Thanks!

Easy to use and easy to share!

Apr 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We find it very user friendly, affordable and an easy to way to share with our clients. A great sales tool.

Vendor Response

by EZRentOut on September 05, 2017

Hi Tara, we appreciate you taking the time to review EZRentOut. If you're in need of any assistance or have suggestions for us please reach out to our support team.

EZRentOut

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really well-designed, fantastic way to manage inventory and keep track of who has what

Cons: Some data about assets takes a couple of clicks to get to that I wish was front and center. Not a big deal when you get used to the program

Vendor Response

by EZRentOut on December 07, 2018

Hi Abner, we appreciate you taking out the time to review EZRentOut. We're delighted to know that our product is helping you to manage your inventory efficiently.

I have forwarded your suggestions on our interface to the product team and they will surely be looking into it.
If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

EZRentOut Review

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it makes renting things out. It simplifies things.

Cons: Nothing!!! Everything is easy and makes my job easier

Overall: We rent out hospital equipment and this app keeps everything 1000% more organized.

Wonderful

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It keeps everything for our company and customers right there easy to access, view, request and manage.

Cons: the only con i have is that we didn't sign up for it sooner

EZRENTOUT

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are a lot of options with this software. Allows us to make it our own.

Cons: Package pricing is good but wish all came with support.

Overall: VERY GOOD EXPERIENCE SO FAR

Just what we were looking for!

Oct 31, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Reporting

Overall: We were looking for Inventory Management software for our staging furniture for real estate company that would be scalable, EASY to learn and scalable to publish our inventory to the Web. We love the QR scanning functionality, the simplicity of loading our assets from Excel and pictures and into a user friendly database and the ability for our users to pay via credit card. The ability to create custom fields is easy and they magically appear available for reports etc. We are having a hard time with the reporting module but likely because we don't have enough meaningful data to analyze yet. Overall, an excellent product at an accessible price point!

Love it

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, all the stuff I needed is included.

Cons: Not many graphics, but that's okay. Bare bones works for this type of software.

Overall: Good so far (less than 30 days)

Rentals Simplified

Oct 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, csv upload/editing

Cons: Visually static. Unable to change many fields that I woudl like.

Overall: We went from chasing our tail through spreadsheets to an easy to use interface in 2 days. Thank you EZRentOut!

easy to use

Jan 03, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: you can look up inventory and order history seamlessly

Cons: only takes a few letters when trying to look up material

Overall: New to the system, so far, its been easy to use

Every that you need in hire software and not much more.

Aug 30, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Really simple interface that is easy to find the way around. Great helps docs to assist with setup also

Cons: Limited support for integration with other software. The software charged me for four seats even though I only had three activated seats.

Vendor Response

by EZRentOut on September 05, 2017

Hi Jordan, we appreciate you taking the time to review EZRenOut.

We are really sorry that you had to pay for the extra seat. I have escalated the issue and our accounts department is looking into. I want to assure you that it will resolved ASAP.

Also, our customer support manager will reach out to help with the integration you're interested in.

Great software!

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and effective. Great for the large studio I work at

Cons: Option to turn off money, we are all in house and don't need to worry about payments!

EZ Rent Out Review

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to navigate our products and create invoices how we want.

Cons: Nothing. I love everything about EZ Rent out.

Overall: Invoices and inventory

Excellent Product!

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best product out there for small businesses.

Cons: The App should include inventory for everyone with access.

Solid

Jan 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Bundling and select days for merchandising

Cons: At first glance it doesn't look professional

Overall: I liked it

Great software with a bright future

Nov 02, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: Very responsive support staff enabled changed to be made to improve the experience for all. If this continues, EZRentout will only get better and better.

Vendor Response

by EZRentOut on September 05, 2017

Hi Robin, we're really happy that you like EZRentOut. We are always working on improving customer experience of our product. If you feel there is anything we can do to make your life more easier, feel free to reach out to our support team.

Insightful and Helpful!

Jul 17, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: EZRentOut has really simplified our back office work, which involved using different systems for tracking rentals, associated rental equipment, maintenance schedules and customer management. With EZRentOut, we've now consolidated most of this and its a breeze getting reports that just make sense and do not require looking up 3 different systems!

Outstanding support and ease of set-up!

Nov 04, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We were looking were a system to manage our rentals for multiple locations -- and this fit the bill. The support has been outstanding and the couple adjustments we were needing were addressed and taking care of.

Ez rent out

Jan 03, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: that it is very easy to train new users on, very user friendly

Cons: the repeated emails regarding the same file

Overall: we are using it to manage member files so we always know who and what department has physical control over the information in a file

very easy software to use.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it does everything all in one package. we found it does everything and more that we wanted it to do i would recommend this software to anyone .

Cons: the only con would be that we cant use a email for a business and a client and a vendor so would be good if this could be changed.

Zen

Sep 18, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We rent out digital cameras and media equipment and EZRentOut has been a life saver. Very easy to use. Some advance features are missing but we have been committed their implementation, so cant complain!