# EZRentOut Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EZRentOut the right Equipment Rental solution for you? Explore 210 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134914/EZRentOut/reviews --- EZRentOut 4.6 (210) [View alternatives](https://www.capterra.com/p/134914/EZRentOut/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of EZRentOut Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews JR John R IT managerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “it integrates well with QuickBooks Desktop and allows us to have some custom configurations with our inventory.“ July 17, 2025 AB Andrea B Project CoordinatorOil & Energy, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Only a couple of things that are inconvenient for instance the ability to convert inventory into other forms of inventory.“ July 17, 2025 AB Andrea B Project CoordinatorOil & Energy, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “After starting my current job, I was able to do several things by just reading the instructions and going to google and looking at some features you all have.“ July 17, 2025 AM Alexandre M ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “the layout of the invoices at EZ is limited, so what we do is actually use EZ as an internal software and from there we manually invoice from Xero.also, the system does not allow us to sell a fraction of something, so diesel for example you can\`t say 1.50L or it's 1L or 2L.Would I recommend EZrent?“ January 12, 2023 KC Kane C Kit CoordinatorMedia Production, 10,001+ employeesUsed the software for: Less than 6 months. “My team liked the Work Orders & Kit Bundle features mostly, as it helped to streamline our bookings workflow and keep track of repairs and missing kit.“ January 5, 2023 KH Katelyn H COO - OwnerMotion Pictures and Film, 2 - 10 employeesUsed the software for: Less than 6 months. “I dont like that i cannot track my expenses that are tied to orders.“ May 4, 2023 KH Katelyn H COO - OwnerMotion Pictures and Film, 2 - 10 employeesUsed the software for: Less than 6 months. “I like how easy it is to customize different things like the invoice and the service agreement i created.“ May 4, 2023 DP Dustin P Administrative AssistantConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “This could affect their ability to manage their rental business efficiently on the go.“ July 5, 2023 ## Showing most helpful reviews Showing 1-25 of 210 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AJ B. Manager Business Supplies and Equipment Used the software for: 6-12 months ### "Fits Our Business Like A Glove" November 5, 2020 4.0 Having utilized EZRentOut pretty much consistently for a few months now I can say that the experience is astonishing. I can work quicker and all the more effectively with all that I do. Pros This product is extremely simple to utilize and has some incredible highlights. The groups are an extraordinary component for our item offering - we lease plastic moving boxes. Standard rental period is fourteen days that we can without much of a stretch expand. Each pack incorporates various sizes of boxes. The custom section highlight permits us to abrogate and change the rental so I know there is consistently a simple method to incorporate exceptional circumstances (we incorporate longer rental periods for nothing if the client rents one of our bigger stockpiling holders). Discounts and voiding are simple and all around reported. Expense is sufficiently straightforward - despite the fact that we should focus since we convey various duty purviews (we need to physically choose the right assessment rate). The dashboard is a decent review of the entirety of our movement. The email updates are a life hack - reminding the customer that the rental is finishing and inquiring as to whether they need to broaden. We duplicate ourselves inside so we see the messages that every customer gets - this is useful regarding continually observing what the client is encountering. We send the client a "please audit us" email naturally when we close out the rental - functions admirably. Cons The standard value level ought to at any rate permit paypal for advanced installments. Not having a possibility for customers to submit installments through at any rate one online entry diminishes the viability of the application. I comprehend why this is an element confined to the in addition to bundle for esteem reasons, however I feel leaves the end client to pick between naturally moving up to a greater expense plan or setting up an outer handling technique, for example, sending installment joins by means of an outside mail administration. Eventually this adds more erosion to the EZRentOut arrangement measure as installments are a KPI that ought to be anything but difficult to recognize from an examination stance it is lumbering to keep records both in EZRentOut and an extra stage. Other than that I should state Bravo!! You and the EZRentOut Team have worked superbly and I want you to enjoy all that life has to offer! Review Source Response from EZO January 5, 2021 Thank you for review. We are constantly trying to improve our product to suit our customers' needs. We have therefore noted down your views regarding the use of PayPal instalments in the standard plan and will discuss it with our development team to see if it is a viable option. Please continue sharing your feedback with us, as we are always striving to alter EZRentOut to serve you better. AB Andrea B. Project Coordinator Oil & Energy Used the software for: 2+ years ### "VERY CLOSE TO A 10!" July 17, 2025 4.0 I would have to give it an 8. Like I said its very friendly the user face can be picked up easily. Only a couple of things that are inconvenient for instance the ability to convert inventory into other forms of inventory. Pros I like how friendly the user face is. So, it makes navigating the system super easy. After starting my current job, I was able to do several things by just reading the instructions and going to google and looking at some features you all have. Cons There are only a couple of things that are inconvenient for instance the ability to convert an asset, asset stock and inventory to the other one. Also some documented information is hard to find, Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reason for choosing EZRentOut They still provided more features than the competition Review Source GT Gwen T. Manufacturing and Production Specialist Medical Devices Used the software for: 6-12 months ### "Glitchy" January 3, 2019 3.0 It helps us to easily track our assets. Pros Ease of tracking our assets. This is literally all I like about this software. Cons I have noticed many small things that are not really a major functionality issue, (aside from one that was a big problem), but more strange and confusing. On the bookings page, items that are to be rented out today, sometimes show up green, sometimes just black. I find the green beneficial when there happens to be a long list of upcoming rentals, but that function is not always working. Also, on many occasions, the customer's name on the bookings page will randomly change to my name. If I click on the order, the information within the order is still correct, I just find that quite odd and slightly ignorant. I often have an issue when selecting rent out order where it prompts me to enter tracking info, after I have already done so. Sometimes, it will leave the tracking info there and allow me to choose rent out order a second time, while other times it deletes my tracking number and I have to renter that info. This is not only frustrating, but inefficient. My final and largest complaint is concerning an order that I never received an email about (I have the system set to notify me 2 days in advance and day of order), nor did it ever show up in my bookings list until nearly a week after it was due to be shipped. That one really floored me. I check my bookings list multiple times per workday, and as I previously mentioned, I also have email notifications set up. Overall, the system is ok. I don't love it, but it works to get the job done for the most part. Review Source KH Katelyn H. COO - Owner Motion Pictures and Film Used the software for: Less than 6 months ### "Best Option for Order Management" May 4, 2023 5.0 The overall experience has been positive. I draft a quote for our customers when asked about prices which helps me track who i have yet to book so that i follow up. I appreciate how easy it is to navigate as well. Pros I love that i have a dedicated account manager who is able to answer all my questions. I would have preferred to have gone through each of the options to set up the customer and business side during on boarding. I like how easy it is to customize different things like the invoice and the service agreement i created. I also really love how easy it is to track order status and update the assets. Cons I dont like that i cannot track my expenses that are tied to orders. We are a company that owns a fleet of classic vehicles that require quite a bit of maintenance, along with fuel expenses to haul to and from locations, etc. There is not a way to track expenses in this capacity and i would like to see that change. I would also like to see a P&L of sort for each asset. I can add in the cost of the purchase but the repair and maintenance costs are not pulled together where they can be easily compared to show profitability for each asset. I would have to run reports and do math on each asset to find that. I would ideally like to see a field in the asset screen that shows the total cost of ownership and the total income for the asset. I also would like to see the workorder screen have the ability to book mark where i land if i chose to go to work orders. I dont need to see every WO i ever created, typically if im going to the WO page i want to see the open or in progress items. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Twice Commerce](https://www.capterra.com/p/187639/TwiceCommerce/)[Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[Booqable](https://www.capterra.com/p/138689/Booqable/)[Rentman](https://www.capterra.com/p/144616/Rentman/) Reason for choosing EZRentOut EZRO had the best support and/or options. I was specifically looking for order management and booking capabilities AND having access to good customer support. Most others do not have a dedicated support team or they were only accessible via email. Review Source cW caitlin W. president Entertainment Used the software for: 2+ years ### "EZRentout lives up to it's name" February 13, 2020 5.0 Again, the software does my 'thinking' for me, as my biggest demands are ' do i have..." certain items. i can quickly search my database, and see what i have, where i purchased it, how much it rents for, and if it is on the premises. Time is what i've saved...and time is Money. no doubt about it. Once i'm more comfortable with the access for clients, they will be able to search themselves..and that will in turn save me more time. I am happy with EZRentout, and feel the purchase price is well worth the software. Pros This software helped us track our inventory. We are a mid sized wardrobe house, and it is very difficult to keep track of real time rentals. (what is in and what is out) This rental software made is so much easier. It is affordable, and does mostly what we require. It does the work for us. It gives me time to think about the running of the business and any real time concerns. My clients are more confident because they can log in, and see what they rented, the condition it was in, and any other concerns they have. We looked at hiring someone to create a rental program for us, and the quotes we received would cost us over 10 years of the EZRentout subscription. !! So, for us it was an easy decision. Free up our thinking brains , let EZRentout take care of the tracking, invoicing, and billing. Customer service is easy to deal with, and we even let our subscription run out by mistake, and were able to just get back on board once we realised the credit card had expired... Cons We have been with EZRentout for years. In the early years, there were many changes we needed, and other customers brought them to the attention on the EZRentout team...and now they have been addressed. Our business isn't straightforward...each client is different, with different requirements and individual billing differences. My complaint isn't really a complaint....i would say that because the software is perpetually improving, my complaint is that i keep having to learn new things....but I think that's excellent. Alternatives considered [Booqable](https://www.capterra.com/p/138689/Booqable/) Reason for choosing EZRentOut EZRENTOUT did what i needed done, at a price point i was comfortable with. why build the same thing again? (and pay someone else $10K plus...and, in one case, they would have owned the software...!!) I love the ease of use with EZ rentout. i am an 'old dog' and it helps me learn new tricks. thank you Review Source Response from EZO February 24, 2020 Hi Caitlin, Thank you for taking out time to write us a review for us. We're glad to hear that you've been using EZRentOut for years and that we helped you track your inventory for your wardrobe house. We appreciate your honest feedback and wish you continuous luck in learning new things. If you ever encounter any concerns in the future, feel free to drop us a message at support@ezrentout.com and we would love to assist you. CL Cory L. Operations Manager Facilities Services Used the software for: 6-12 months ### "Great system for managing various methods of inventory and equipment" February 11, 2022 5.0 Pros Order automation Organization of inventory through categories and zones Easy to use once set up. Cons Bit time consuming to set up and tweak Unforgiving for mistakes, have to essentially clone and redo any orders once they're past a certain point if you didn't catch something. Switched from [eHopper](https://www.capterra.com/p/149980/Ehopper/) Needed a better POS system that did inventory, sales, and rentals. Review Source Response from EZO May 17, 2022 Hi Cory. We appreciate the honest feedback. Our team is constantly working on improving the workflows in EZRentOut, and you feedback in this regard will definitely be helpful. RN Roger N. Director Broadcast Media Used the software for: Less than 6 months ### "Mostly everything that we've been looking for" September 28, 2021 5.0 Pros The amount of customisation and thought towards features that fits a inventory management + equipment rental workflow, is clearly quite thought out. From the get go, we were overwhelmed by the amount of features available in the software. It will take you quite a while to figure it all out. We came over from a failed product development of a similar system with another development company, before finding out about EZRentOut. Should have found this product about 6 months to 1 year earlier. Cons The mobile app still feels like it's stuck in 2012. Integration of barcode, QR and RFID scanners could be more intuitive. Check-out and check-in photo checks via cameras could be a feature as well. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing EZRentOut WooCommerce lacks in terms of overall cohesive integration. Review Source Response from EZO February 21, 2022 Hi Roger. Thank you for the positive comments. We're glad to know EZRentOut has added value to your business. We're already working on improving the UI, and adding more functionality to the mobile app so you can manage your entire rental business on the go as well. Feel free to reach out to us at support@ezrentout.com if you have any additional feedback. We'll be happy to hear your thoughts! KS Kari S. Office Manager Business Supplies and Equipment Used the software for: Less than 6 months ### "Very happy with the product" January 4, 2023 5.0 We are going from complete paper to electronic and it has helped tremendously. Pros It helps keep everything organized and in order. I like that I am able to use anywhere and any time Cons I would like to see a feature of sorting the orders by date for every time i go to the orders tab. also a quick button for next day orders our and return. same day is helpful but next day would be even more helpful to prepare Alternatives considered [Texada](https://www.capterra.com/p/152403/Texada-Software/)[Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reason for choosing EZRentOut Had most of the features we were wanting for a better price. Review Source RB Ronnie B. Engineer Broadcast Media Used the software for: 6-12 months ### "Inventory Control" May 15, 2023 5.0 Very good! Pros The easy of tracking gear and being able to see it on a map Cons The location services don't alway follow on the map. sometimes I have to try and find the longitude and latitude of the location, the address don't register. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Didn't have a past record of rentals or locations Review Source EN Earle N. Rentals & Sales Acct Manager Media Production Used the software for: Less than 6 months ### "Video Production Rentals " December 23, 2019 4.0 The ability to build bundles....update pricing in the actual order lines....without having to change item pricing...cusomizing groups and being able to add custom fields...very freeing. Pros The ease of use to setup....I was transitioning into a rentals department that needed a facelift, and shown some love...moving inventory & customer databases into EZRENTOUT was easy...and had nice customization options. Cons Understanding some of the lingo for customizing rental days as opposed to billing days....and understanding the email setup...but with support we got it figured. Would like to be able customize emails with logos from my computer...not web links. Alternatives considered [Booqable](https://www.capterra.com/p/138689/Booqable/)[Rentman](https://www.capterra.com/p/144616/Rentman/) Reason for choosing EZRentOut Being able to have multiple offices log in...and see what each office is doing...and see where equipment is. Review Source DP Dustin P. Administrative Assistant Construction Used the software for: 6-12 months ### "A great all-in-one solution." July 5, 2023 5.0 Pros What I liked most about EZRentOut is its comprehensive and user-friendly features that cater specifically to the needs of a company manufacturing and renting out prefabricated workspaces. The ability to manage reservations, inventory, recurring rentals, rates, and maintenance seamlessly is highly commendable. Cons While EZRentOut does offer a mobile app, a few users may have encountered occasional glitches or limitations in its functionality compared to the desktop version. This could affect their ability to manage their rental business efficiently on the go. Alternatives considered [Booqable](https://www.capterra.com/p/138689/Booqable/) Reason for choosing EZRentOut More appropriate for our use case. Review Source JH Jaffer H. Accountant Business Supplies and Equipment Used the software for: 2+ years ### "Suggestions" February 9, 2022 4.0 Good Pros It is used to create customer invoices for equipment rental. It is a separate from the accounting software, as such facilitate to keep the accounting numbers in order Cons Lacks credit and debits notes........... Review Source AB Alexandre B. Magasinier Entertainment Used the software for: 6-12 months ### "A software that makes my days easier" March 9, 2021 5.0 I came in a company that was struggling with inventory. We rent items and sold others. Thankfully EZ rent out makes the rented items easy to trace, find or locate. Of course you need to implement a work flow at your work place to make sure your team is using it correctly, but as a product EZ Rent Out feels like a great tool to me. Pros I only had a short training of the software when I was hired but it was enough as I find it easy to use. It makes my daily tasks easier and I no longer have to wonder where my items are as every is traced. I find it rather user friendly. Cons I know some of my team mates tend to make mistakes because when they process an order, once the draft is created they think it is complete. Maybe something more "in your face" that lets you know you are still in the draft would be good. Other than that I can't think of anything else Review Source Response from EZO March 26, 2021 Hi Alexandre, We are glad that EZRentOut has been a positive addition to our business. The order state is always visible right under the order number. We appreciate your feedback on making the order states more visible, if you have any recommendations on how this can be done than do let us know at support@ezrentout.com. We look forward to hearing more from you. We hope to serve you even better in the future. JT Jordan T. Inventory Coordinator Design Used the software for: 2+ years ### "Great Quality Software" March 14, 2019 5.0 I am managing the inventory of a 10,000+ sq ft warehouse with hundreds of pieces of furniture, decor, and art constantly moving in and out while maintaining knowledge of the location of each piece. Pros Easy to use, straightforward, a multitude of applications and options for admin/users, and reachable customer service. Cons My only complaint would be the design of the software (aesthetically speaking) Review Source Response from EZO May 13, 2019 Hi Jordan, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to manage your inventory efficiently. I have forwarded your feedback regarding our design to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com. MD Mike D. General Manager Business Supplies and Equipment Used the software for: Less than 6 months ### "EZRent Out Review" December 28, 2022 5.0 Has been a great addition to our business. Pros Being able to see what is going out and what is coming back in. Easy to use. Cons We like the software and have not found anything we do not like so far. Review Source PS Preston S. Sales Associate Retail Used the software for: 1-2 years ### "Amazing. Just lovely. " April 14, 2017 5.0 It's very to easy to use. No complications on my end. Also the design of the software is very unique and complex. I wasn't confused when using this software for the first time. Pros Ease of use. Very nice to look at, love the design structure of it. It's very detailed and gives tutorials on how to do things. Cons Nothing. It's fine the way it is. Only thing I didn't like was the whole login process. But I can understand why it was created like that, in order to prevent hackers from getting in. Review Source Response from EZO September 5, 2017 Hi Preston, thank you for taking the time to review EZRentOut. Securing our customer's data is our number one priority and we take all the necessary steps required to ensure it. We're really glad that you like our product and if you're in need of any assistance or have suggestions for us, please reach out yo our support team at support@ezrentout.com. KH Kyle H. Owner Management Consulting Used the software for: Less than 6 months ### "I wish I could find another company" September 27, 2023 3.0 It could be better Pros none. There is nothing I really like about this system Cons Its difficult to set up. Support tries to help you but really don't know how to operate the system either. It takes days to get a answer on something. I still have no result to my issues of processing cards with payarc. Review Source VG Vivian G. Administrative assistant Construction Used the software for: 1-2 years ### "It is all that I need in one software" November 16, 2022 5.0 It is very practical Pros Billing /schedule a rent. I also enjoy the problem solving aspect, any time I reached the support team Cons At the beginning is hard to use, but you get used to it quickly Review Source JL James L. VP, Technology Media Production Used the software for: 1-2 years ### "Finally, something simple" January 17, 2019 5.0 This is the fourth inventory system we have tried. It's the only one that had the features we were looking for and was simple enough to train everyone on in just a couple days. An inventory system is only as good as the data that goes into it, so a system that makes it simple for anyone to add and adjust items is wrth its weight. Pros 1\. Web based, can access from anywhere, scan from anywhere. 2. Lots of options and layers to package kits together, good for a company like ours where we have gear in cases and need to track the case AND what's in it. 3. The cost, it's a really good value for the features you get. Cons I would like to be able to load more than 100 items per page. Review Source VR Verified Reviewer Sales Support/Marketing Plastics Used the software for: 1-2 years ### "Does one task well" November 29, 2018 4.0 Pros This software is primarily geared to a hire service business and does this very well. Most other hire systems have full accounting packages included which is not what we needed and would be more expensive. EZR has a good Xero integration too. Cons If you're wanting to charge a company for the hire, you have to set them up as a "customer" as when they're entered as a "business" they can't be charged but you're expected to have their employees in there. Charging employees is a problem when the data comes through to Xero (needs to be the business name). Review Source SH Shila H. Office Admin Machinery Used the software for: Less than 6 months ### "Great program and user friendly" November 3, 2021 5.0 Overall experience has been great, smooth and easy. Pros I like how easy and simple this program is to use. Cons I've only had it where twice now the program has not allowed me to attach a piece of equipment to a rental order. It was frustrating as I had a customer waiting on me to complete the order and it wouldn't cooperate so I had to restart my computer and reboot the program. Review Source Response from EZO December 30, 2021 Hi Shila. We're glad to know that you find EZRentOut easy to use. We're always working on making the workflows more user friendly, and appreciate your feedback in this regard. Our representative will be reaching out to you to get more information about the issue you're facing when adding assets into orders. We greatly appreciate your honest review. J'B Julian 'mo' B. rentals coordinator Media Production Used the software for: Less than 6 months ### "Best customer service...EVER!?" September 6, 2016 5.0 Through my experience in a small business, I've gone through a couple of other inventory programs. I ended up leaving them, not because of functionality problems, but because the developers never did anything about those problems/suggestions. I was very surprised when every time (really, every single day) I sent them a message about wanting a feature, or inquiring about a functionality issue, the EzRentOut customer support got back to me the SAME DAY, every single time. 99% of the time they would either fix the problem for me entirely, or help me step-by-step to get around whatever I've had an issue with. Very, very impressive. They stand for, and respect their customers. They really get it. Great job guys and gals at EzRentOut; really! Pros I love how easy the layout is, and how simple. There is nothing too complicated, and things are very easy to keep track of and maintain. The customer support is amazing. I also love how customers can suggest features, and the ezrent staff takes them into careful consideration based on overall functionality. Very intuitive team behind this software. Cons Not having certain features (yet!), but again, the Ez Team never ignores a suggestion, and considers them very carefully. I haven't found too much that I don't like honestly...and when I do, they are minor and I just contact support about it! Review Source MG Morgan G. Event Logistics Events Services Used the software for: 6-12 months ### "How I feel" November 12, 2020 5.0 I am very pleased Pros This software is easy to understand and easy to use. We rely on it daily. Cons No complaints. Took only a day to get used to how it runs. Review Source Response from EZO December 3, 2020 We truly appreciate your kind words, Morgan. EZRentOut has been kept simple and easy to use so that businesses don't have to spend too much time on learning the software. EZRentOut can cater to almost all your needs in the most convenient way so you can focus on your operations and let EZRentOut run the show behind the scenes. Our customer success team is always just an email away so don't hold back from reaching out to us regarding anything related to the product. JC Jedd C. General Manager Machinery Used the software for: Less than 6 months ### "Thank you EZRentOut!" March 8, 2023 5.0 Pros Product is easy to use and navigate! Perfect for us as we grow! Cons None so far! All features are easy to learn and use! Reason for choosing EZRentOut Price and high functionality Review Source CP Carl P. Project manager Construction Used the software for: Less than 6 months ### "Its true to label" October 29, 2019 5.0 Advanced bookings and everything in one place rather then on multiple spreadsheets and white boards Pros EZRentOut lives up to it's name. It is easy to use and all the functions and selections make sense to the tech savvy and the not so tech savvy user. The mobile app is great. Speed is better then normal for online software. Set-up is straight forward and flexible. There are plenty of options for customization. Integration with Xero accounting system is a big positive for us. Cons The charge out rate structure is different to what were we using, ie weeks/days rather than weeks/part weeks, but we just altered our system to match, not a major. Reason for choosing EZRentOut It ticked all our boxes Review Source Response from EZO December 18, 2019 Dear Carl, We are glad you took out time to provide us with your feedback and are delighted to hear you felt EZRentOut lives up to its name. If you face any concerns in the future, feel free to email us at support@ezrentout.com, and our customer success department would love to assist you. Similar Products Featured