# Alert Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Alert Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/135000/AlertPSA

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# 

 Alert Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Alert

## What is Alert?

AlertPSA meets the business management needs of service companies. It manages the full project life cycle from initial customer request to service delivery and billings. A proven and mature system it is multi user, company, currency and allows invoicing in multiple languages. AlertPSA features Management by Projects, Service Quoting, Resource Planning / Scheduling, Time Recording, Billing Automation, Financial Management, Helpdesk and Request Management.

## What is Alert used for?

[Business Management](https://www.capterra.com/business-management-software/)[Professional Services Automation](https://www.capterra.com/professional-services-automation-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Alert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.alertit.com&name=Alert)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Alert

3.0 (1)

VS.

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting Price

$500

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (1)

Ease Of Use

4.2 (5,781)

Value For Money

0.0 (0)

Value For Money

4.2 (4,804)

Customer Service

0.0 (0)

Customer Service

4.1 (4,833)

## Alert alternatives

[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (683)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (177)](https://www.capterra.com/p/225762/Accelo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## FAQs about Alert

Overview

### What company size and specific industries is Alert built for?

Alert is designed for professional service organisations of all sizes that deliver time-and-material or fixed-price services to customers on an ongoing or project basis. It is best suited to consulting, agency, and other service-based firms that manage client work, projects, and billable services.

Features and Usability

### What are the key features of Alert?

Alert offers project management features like project planning, task scheduling, status tracking, and multiple projects, plus time and expense tracking with timesheet management. It also includes financial tools such as billing and invoicing, budgeting and forecasting, project accounting, and multi-currency support, alongside reporting, analytics, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Alert integrate with?

Alert integrates with Microsoft Project.

Getting Started and Support

### What customer support options does Alert offer?

Alert provides email/help desk support and a knowledge base. Users can submit support requests for direct assistance or check self-service articles for common questions and setup guidance. No reviewer feedback is available here to describe support response times, helpfulness, or recurring frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Alert 40 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage the process of evaluating documents or requests submitted for approval

Create, manage, and send invoices or bills to customers

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share AI models, media files, communicate, and work together

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Plan, manage, and track the financial activities of an individual or organization

Form predictions based on past and present data/trends

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and handle various international currencies

Ability to handle several projects simultaneously

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Manage and track financials on a project-to-project basis

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Plan availability and assign specific time slots for tasks and resources

Track the status over time for a request, process, asset, or transaction

Manage the planning and execution of supply chain activities

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Track the amount of time spent on a job or task

Get Advice

We can help you find the software with the features you need.

Features

3.0 (1)

3.0

Based on 1 reviews

## Pricing

Free Trial

Free Version

Basic

$500.00

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

3.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JT

Jan T.

IT Manager

Information Technology and Services

### "I prefer other ticketing system than Fieldpoint/Alert"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

March 12, 2018

Pros

You can do a lot of customization depending on the fields you need. Once I got used to the interface, I get to utilize other functions.

Cons

It is not stable as I get errors here and there when doing updates on tickets. Errors on web browser are not consistent, there are times I type a whole update however when updating ticket it errored out and I lost all that I typed to update ticket.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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