--- title: "Slack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Slack Software - reviews, pricing plans, popular comparisons to other Team Communication products and more." source_url: "https://www.capterra.com/p/135003/Slack/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Slack Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Slack ## What is Slack? Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down siloed data through Slack's searchable channel architecture, allowing your teams and AI to access your organization's knowledge. Teams work together in context when CRM data, project management, and people all come together to solve problems and make decisions. Teams can talk to each other and their AI agent in conversational language, allowing them to access each other and information seamlessly. Slack AI recaps channels and summarizes threads so that employees can jump into discussion quickly, whether they are new to a project or catching up after being away. Enterprise applications can easily be integrated and shared in channel and direct message, giving a snapshot of context and the opportunity to collaborate on the spot. ## What is Slack used for? [Team Communication](https://www.capterra.com/team-communication-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 24,230 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Pros & cons Integrated team collaboration platform Efficient workplace communication hub Overwhelming and inconsistent notifications Resource-heavy and slow performance Starting price $8.75 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Collaboration / 2026 - Community / 2025 - Employee Communication Tools / 2025 - File Sharing / 2025 - Internal Communications / 2025 - Knowledge Management / 2025 - Meeting / 2025 - Remote Work / 2025 - Team Communication / 2025 Our "Best of" badge program showcases products with the highest ratings... - Customer Engagement / 2026 - Internal Communications / 2026 - Live Chat / 2026 - Screen Recording / 2026 - Screen Sharing / 2026 - Unified Communications / 2026 - Video Conferencing / 2026 - Digital Workplace / 2025 - Productivity / 2025 - Sales Enablement / 2025 - Team Communication / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Slack?[Manage this product listing](https://www.g2.com/products/slack/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Slack 4.7 (24,230) VS. [4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $8.75 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (22,785) Ease Of Use 4.7 (11,147) Value For Money 4.5 (15,338) Value For Money 4.5 (6,865) Customer Service 4.4 (13,596) Customer Service 4.6 (6,619) ## Slack alternatives [4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,170)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,752)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) [4.5 (12,181)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176572/Google-Hangouts/) [View all alternatives](https://www.capterra.com/p/135003/Slack/alternatives/) ## FAQs about Slack Overview ### What problems does Slack solve? Slack solves scattered internal communication, long email chains, and lost project context by organizing messages, files, decisions, and updates into searchable channels and threads. Remote, cross-functional, marketing, sales, IT, and project teams use it to coordinate work, answer urgent questions, share documents, and keep client or campaign activities visible. Answer based on 17266 reviews Overview ### Which roles and teams benefit most from Slack? Slack is most used by software engineers, developers, and web developers for technical discussions, incident coordination, and sharing project updates. Project and product managers organize cross-functional work, while marketing, sales, and account teams coordinate campaigns, client conversations, and handoffs. Owners, founders, executives, operations managers, consultants, and students use channels to keep distributed groups aligned. Answer based on 22968 reviews Overview ### What company size and industries is Slack built for? Slack is used primarily by small businesses, which account for 69% of reviewers, and by Computer Software organizations at 15%. It supports engineering, IT, customer service, sales, project management, marketing, HR, and security teams, with additional adoption in Information Technology and Services (11%) and Marketing and Advertising (8%). Answer based on 24229 reviews Features and Usability ### What are the key features of Slack? Slack includes real-time chat through channels, direct messages, threads, and @mentions for organized team communication. It supports file sharing and mobile access for work away from a desk, plus configurable alerts and real-time notifications. Huddles, video conferencing, and screen sharing support quick discussions, training, and incident coordination. Answer based on 1334 reviews Pricing ### How much does it cost and what fees or limitations are included? Slack offers a free plan, while Pro costs $8.75 per user monthly and Business+ costs 15 per user monthly. A free trial is available. The free tier includes 10,000 recent messages, one workspace, 10 integrations, and one-to-one calls; reviewers say per-user costs can add up as teams grow. Answer based on 2969 reviews Integrations ### Which third-party tools and platforms does Slack integrate with? Slack integrates with over 180 integrations, including Google Drive, Jira, Trello, Google Calendar, Asana, GitHub, Microsoft Outlook, and Zapier. These connections support file sharing, project tracking, calendar notifications, developer updates, and workflow automation within Slack channels and conversations. Answer based on 5172 reviews Getting Started and Support ### How easy is it to onboard and train a team on Slack? Slack is easy for most team members to learn for basic messaging, channels, and file sharing, including many nontechnical users. Training is available in person, through live online sessions, documentation, and videos. Reviewers note that admins and users managing integrations, workflows, notifications, or advanced features need more guided practice and clear channel conventions. Answer based on 985 reviews Getting Started and Support ### What customer support options does Slack offer, and how do users rate the experience? Slack provides email/help desk support, FAQ/forum resources, a knowledge base, and chat. Users generally describe support as helpful, responsive, and effective for resolving technical issues, with updates during cases. However, some report long waits, slower resolution, and difficulty reaching a person, particularly when relying on self-service resources. Answer based on 621 reviews Security ### How does Slack handle data security and access control? Slack uses encrypted messaging, secure data storage, multi-factor authentication, and channel-level permissions to control access. Administrators can create private channels, restrict channel creation, manage message editing, and set file retention policies. Reviewers note that permission management can be confusing or limited, and end-to-end encryption and some advanced security controls may be unavailable or tied to higher-tier plans. Answer based on 631 reviews ## Who uses Slack? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Integrated team collaboration platform 94% positive reviews out of 4446 Most reviewers indicate team collaboration is streamlined, with channels, integrations, and file sharing enhancing project management and productivity. Fanne M. CEO and Publishing Editor, 1 employee. "Slack enhances real-time team collaboration which boost productivity in my organization." Overwhelming and inconsistent notifications 60% negative reviews out of 2244 Some users say notifications are overwhelming, difficult to customize, and sometimes delayed or missed, disrupting focus and causing missed messages. Enguerran M. Fullstack web developper, 5,001 - 10,000 employees. "The notification management system becomes unmanageable because of its default settings which create notification fatigue for users." Efficient workplace communication hub 95% positive reviews out of 1701 Most reviewers describe colleague communication as instant, organized, and versatile, enabling easy file sharing, direct messaging, and improved workplace relationships. Mark W. Content Marketing Manager, 1 employee. "It has helped me stay productive and enabled me to connect with colleagues in a way that other productivity platforms could only dream of." Resource-heavy and slow performance 74% negative reviews out of 1458 Most users report performance and speed issues, including high memory usage, slow load times, and frequent lag, especially on older devices. Sean E. Client Services Manager, 2 - 10 employees. "It can be quite slow to boot on desktop and uses quite a lot of RAM." Centralized remote team connectivity 98% positive reviews out of 1280 Most reviewers find remote team communication seamless, supporting real-time updates, collaboration, and strong team bonds across locations. Valeria M. Senior Auditor, 1,001 - 5,000 employees. "It has transformed the way our team communicates, allowing us to stay connected and productive even when working remotely." Occasional bugs and reliability problems 48% negative reviews out of 642 Some reviewers find bugs and issues, such as crashes, glitches, and syncing problems, occasionally disrupt workflow and require frequent troubleshooting. ## Features AI summary Based on 17,996 Team Communication reviews Capterra data shows that buyers of Team Communication software rank the following features as their top priorities: - **Meeting Management** (**50%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Real-Time Chat** (**51%**) Slack supports all three features that reviewers rate most highly: **Meeting Management**, **Mobile Access**, and **Real-Time Chat**. Together, these capabilities help teams coordinate meetings, stay connected from any device, and communicate instantly, allowing teams to keep work moving and respond faster across day-to-day conversations. Mobile Access 4.7 (2,038) 69.43% of 2038 reviewers that rated this feature as important or highly important It gives you the flexibility to stay connected and respond on the go, with a mobile app that mirrors desktop functionality. Some reviewers find the app reliable and convenient, but several mention occasional notification delays or glitches, especially on certain Android devices. Real-Time Chat 4.8 (1,790) 70.84% of 1790 reviewers that rated this feature as important or highly important Slack offers real-time chat so you can exchange messages instantly, see when others are typing, and collaborate efficiently. Users think this helps streamline teamwork, enables quick decisions, and value threaded conversations, though a few mention occasional lag or limited file-sharing in chat. Collaboration Tools 4.6 (1,925) 67.79% of 1925 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Task Management 4.2 (1,404) 44.73% of 1404 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Calendar Management 4.2 (166) 40.96% of 166 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar File Sharing 4.6 (1,980) 58.28% of 1980 reviewers that rated this feature as important or highly important You can easily share documents, images, and videos directly in conversations or channels. Reviewers appreciate the drag-and-drop uploads, Google Drive and Dropbox integrations, and secure sharing, though some mention storage limits and occasional issues with large files or mobile uploads. Slack 105 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Ability to make voice calls within the system Record audio or import/upload audio files Verify the identity of users/devices to enable secure access Group collaboration to solve ideas in a productive and concentrated manner. Track and manage schedules and meetings via an integrated calendar Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria With this capability, you can communicate instantly with individuals or groups, organize discussions in channels, and use threads to keep conversations focused. Reviewers appreciate the intuitive interface, message search, expressive emojis, and integrations with Google Drive, Jira, and GitHub. AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Distributing content through various platforms or channels Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Digitally share pre-made materials and self-created content with others Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Pre-designed layouts that can be customized to match preferences and requirements Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Convert data into a code for security Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service You can easily share documents, images, and videos directly in conversations or channels. Reviewers appreciate the drag-and-drop uploads, Google Drive and Dropbox integrations, and secure sharing, though some mention storage limits and occasional issues with large files or mobile uploads. Move files across different systems or networks Find & retrieve relevant data or documents For the intention to be used by developers Caters to sales teams Search for specific words or phrases within a document or database Organize and edit a group of people's policy and members Group messaging lets multiple people carry on a group conversation Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Create and share notes/annotations taken during meetings Comprehensive list that contains information and details of all the members associated with a particular organization or group Communicate using messages within the system It gives you the flexibility to stay connected and respond on the go, with a mobile app that mirrors desktop functionality. Some reviewers find the app reliable and convenient, but several mention occasional notification delays or glitches, especially on certain Android devices. Controls/tools to moderate the session Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Two-way actions and communication between multiple users in real time Allows users to manage data from a number of sources Process and analyze human language in text or audio form Allow users to create, edit, and sort multiple notes Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Arrange tasks based on the level of priority or urgency Send messages to selected individual(s) from the entire audience Tools to facilitate the production of information and promote efficiency Estimate or forecast of a future scenario based on the study of present trends Ability to see if recipient has viewed/opened the message Files and folders are updated in real-time when changes/edits are made Slack offers real-time chat so you can exchange messages instantly, see when others are typing, and collaborate efficiently. Users think this helps streamline teamwork, enables quick decisions, and value threaded conversations, though a few mention occasional lag or limited file-sharing in chat. Engage in direct, instant messaging with consumers Receive data and information in real time This aspect helps you stay updated instantly with customizable alerts for messages and mentions. Reviewers indicate the notifications are timely and flexible, supporting snooze and mute options, but some mention notification overload or occasional delays, especially between desktop and mobile. Receive system updates as soon as any changes are made Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Provide support to your customers and employees remotely over a shared network Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Save a screenshot of your desktop as an image Record and save a video file of what is happening on a computer screen Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Allow multiple team members to edit and work on the same document Set up connections to third-party platforms to improve business processes A digital list of items that need to be completed View messages sent by both parties during the chat conversation Take actions to troubleshoot issues for networks, devices, etc. Presenter can see and hear participants and vice versa. Extra layer of security that requires not only a password and username but also something specific to that user Presenter can see and hear participants and vice versa Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Chat with your counterparts over the video in real time Connect with meeting participants remotely over video Supports various video file formats Allow organizations to streamline the check-in process for visitors. Allows multiple users to simultaneously annotate on a digital whiteboard An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (22,166) 4.6 Based on 22,166 reviews ## Pricing Value for money 4.5 (15338) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/135003/Slack/pricing/) Pro $8.75 Per User,Per Month It includes: - Unlimited apps and integrations - Unlimited canvases with 30 days of version history - Voice-first huddles with up to 50 participants - Secure work with other companies using Slack Connect channels - Unlimited message history Business+ $15.00 Per User,Per Month It includes: - User provisioning and deprovisioning - SAML-based single sign-on - Unlimited canvases with 90 days of version history - Data exports for all messages Enterprise Grid Contact Vendor for Pricing It includes: - Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterpris - Built-in employee directory - Large scale collaboration and alignment with support for up to 500,000 users - Streamlined administration with centralized controls and customizable policies Value for money 4.5 (15,338) 4.5 Based on 15,338 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (13596) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (13,596) 4.4 Based on 13,596 reviews ## User reviews Overall rating 4.7 Based on 24,230 reviews Filter by rating 5(17392) 4(5749) 3(913) 2(128) 1(48) Mentioned topic Sorted by most recent JP Jessica P. Product Manager Consumer Services ### "Standup Chats Run Smoothly Every Day" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2026 I love how Slack’s threaded replies keep my project updates tidy; when my design team posts a quick sketch, I can reply in the same thread without cluttering the channel, and the whole discussion stays together, making it a breeze to jump back in later. Pros I love the integrations but the mobile app feels clunky the channel search is quick, and file sharing is smooth for quick uploads. Cons The notification settings can be a bit overwhelming, especially when a channel has many active threads; I often miss important alerts because the default grouping is too aggressive, and tweaking it takes a few clicks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR alexandra R. Ma Hospital & Health Care ### "Slack review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 14, 2026 My overall experience when I used slack in my workplace was highly good . Everyone knew how to use it Pros That it was helpful to use in a workspace as you can communicate with staff from all over the office Cons I don’t think there’s anything that i didn’t like about it, it’s been super easy and not hard to navigate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Karen L. Sr. Manager Accounting ### "Slack - Excellent Tool for informal office communications" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2026 Overall, my experience with Slack is very positive. I would recommend this product as an informal communication tool for the Companies. Pros Slack is user friendly. It is an excellent office communication tool. We can easily attached documents or excel files to share with team members. The customer support function is effective. Cons The price is relatively higher. Sometimes, we had issues connecting we use Slack to call a team member. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Casey B. Office Manager Construction ### "Great Value" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2026 My overall experience with Slack was great. It was easy to set up and get started using right away. I didn't find any issues. Pros I only used Slack for a short period of time. While using it was easy to set up and communicate with others. Cons I don't think I was able to use Slack long enough to find something I did not like about it. While using I had no isses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Matt K. Senior Project Manager, Digital Services Consumer Services ### "Daily stand-ups get smoother here" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 11, 2026 I set up a workflow that pulls my daily stand-up agenda from a shared Google Sheet, posts it in a channel, and then automatically sets a reminder for each team member to submit updates. That way, no one forgets to share their progress and the whole process feels almost invisible. Pros I love the huddle feature but sometimes the notification popups get a bit annoying, and the threaded replies keep conversations tidy, making it easy to track project updates without losing context. Cons The search feature can be a bit slow, especially when pulling older threads, and the mobile app's UI feels cluttered at times, which makes quick navigation a bit frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Conann F. Software Engineer Computer Software ### "Slack simplifies team communication and real time incident notifications" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 10, 2026 Slack offers excellent ease of use and great value for money for engineering teams. Whenever we had billing questions, customer support responded and resolved them quickly. Pros Instant chat threads make discussing pull requests clean, while fast file sharing for log files keeps debugging moving. Quick huddle calls save time when a meeting is needed. Cons Notification overload during incident alerts can obscure urgent channels, and searching through legacy thread histories occasionally reveals search bugs and issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kalkidan T. Technical Support Specialist Outsourcing/Offshoring ### "What’s Slack? My Feedback is Entirely Based on My True Decade Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2026 My experience with Slack is exceptional - I use it on a daily basis to send and receive DMS in real-time. Pros For over ten years now, it has been super easy to conduct internal communications, schedule online meetings and share large files all-in-one place via Slack. Cons I don’t have anything negative that I realize when using Slack to send and receive instant direct messages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OM Omar M. Risk Management Consultant Management Consulting ### "Client updates go straight to the right analyst, so you don't have to worry about forwarding any emails." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 7, 2026 We respond to compliance emergencies faster now. Client communication stays organized when three consultants work the same engagement. Email used to bury urgent regulatory updates under proposals and meeting confirmations. Slack cuts my daily inbox sorting from forty minutes to ten. Worth every dollar for a small consulting shop handling sensitive client work. Pros Channels keep risk assessments separate from compliance work. I share client documentation with my team and external auditors without version confusion. Threads keep emergency client questions contained when regulators ask for same-day responses. Search finds last quarter's mitigation strategy in seconds instead of digging through email archives. Mobile alerts mean I catch contract deadline changes before they become problems. Cons Notification settings take effort to calibrate. Every new channel defaults to alerting everything, so I spent my first week muting non-urgent client threads. The learning curve for consultants over fifty is real. Free storage fills fast when clients send audit trail PDFs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FK Farid K. Business Development Manager Construction ### "Slack: My Experience from 2017-2026 Summarized in a Review ~ by BDM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2026 Large file sharing, team collaboration, instant messaging and real-time chat are among the benefits that I get with Slack. Pros I started using Slack in 2017 from my previous organization. I give thanks to the fact that it allows me to send and receive instant messages over the internet. Cons Ever since 2021 when Slack was acquired by Salesforce, it has been flawless when collaborating with teams and stakeholders under one dashboard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director of quality Market Research ### "Great tool for remote work!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 5, 2026 Slack makes remote work sooo much easier and efficient. I use it everyday throughout the whole day to stay connected and get answers Pros Slack makes it so easy to stay connected with our team even though we are all remote. It’s great being able to have group messages and individual message options. Cons Sometimes searching for keywords can be a little difficult once you have a lot of history to look through. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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