Who Uses This Software?

Our customers range from two-person startups to Fortune 10 corporations. In fact, 77% of the Fortune 100 uses Slack.


Average Ratings

2593 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.67/month/user
    See pricing details
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • Slack
  • slack.com
  • Founded 2014
  • United States

About Slack

Slack is where collaboration happens. When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered.


Slack Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

Slack Reviews Recently Reviewed!

7df431f9362230267688ff5baec503c0

Slack makes communication for remote companies simple and fun.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Slack has lots of control over the notifications which helps me stay on top of communication without getting overwhelmed.
Slack has many integrations that make it even more powerful and fun.
Slack has great apps for mobile and Mac that allow me to stay in touch with coworkers.

Cons: Without some thought and intention behind your notification settings, you are likely to get overwhelmed by the number of messages you receive throughout the day.

Overall: I am so glad our team uses Slack. It cuts down on email and helps us stay close.

Great for Project Management & Team Work

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Slack gives us one place to talk, share docs, pics, and ask quick questions about projects with our outside vendors. We used this when working with an app developer to keep us all on the same page. It's amazing!

Slack for the office

Oct 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Convenient, quick and easier way to connect with co-workers, rather than sending an email and having to wait for a response.

Cons: Not encrypted. Be careful of sending personal information especially working in a medical environment.

Free internal chat tool - fun and easy

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Slack makes interdepartmental chat fun and easy. Mega bonus points for the Giphy feature - who needs actual words when you can just communicate with internet gifs?! You can turn notifications on and off for different "channels" which is great - makes it possible to ignore chatter if it becomes disruptive.

Overall: Improved communication between teams - this software makes it easy and fun!

This platform is easy to use to communicate with fellow franchise owners, post videos, share article

Oct 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Unlimited communication. I can easily tag someone to communicate, post videos, articles, weblinks, access the app easily on my phone, user friendly, great alternative to constant email!

Cons: Would love to get an alert as soon as I get a new messages, I often miss responses or messages on Slack. Would be nice if I could connect with my phone and set up a audio alert.

Make work fun again!

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It really helps teams communicate better and encourages people to get out of email and more into quick bits of info vs long walls of word emails that people like to send.

Cons: People love it but almost become addicted to it! I think some people treat it more like a chat room and talk about things other than work which could actually hinder them from getting stuff done.

Slack is an awesome way to communicate in an efficient manner with teams or individuals

Oct 17, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that i can have different groups, side conversations, and of course the integrations are awesome.

Cons: The navigation is a bit hard to figure out. Hard to add people or create your own channel. It seems to be getting better and better, however, I think the navigation could be tightened up a bit more.

Overall: Easily able to get stuff done on multiple different teams with different projects going on.

Perfect alternative to Google Hangouts!

Oct 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
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Pros: It is easy to customize channels and start group conversations! We use Slack as our main source of communication for the office and it has worked wonders.

Cons: I haven't really run into any issues with slack besides the fact that it crashes quite often. The application will sometimes freeze up and must be restarted.

2c2be0de2cf6e22d8e57f08d18de995a

Great internal communication tool for in-house and remote teams

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the search functionality finding docs or phrases in chats for conversations I've had in the past.

Cons: I wish the app UI/UX was cleaner. Feels like old school AIM and should look like the desktop version.

The price is right

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: It's free and is the best way to communicate when an email is too formal. Has a lot of great features.

Great Software that is fun to use

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use this all the time and we love that it's simple fun and easy to use. It's very east and helps eliminate inbox clutter

Cons: Sometime using the mobile version of the app can be a little tricky and it does't seem to be as straightforward as the desktop version.

Great communication app

Oct 16, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Multiple channels, direct messaging, email notifications, search feature, very quick message delivery.

Cons: Sometimes it freezes and needs to be restarted, phone app notifications are not reliable (if you have both desktop and phone app open, one or the other will alert, not both).

Overall: Communication with multiple teams in one app, creating channels as needed

Great chatting tool

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: It's great chatting tool and it's hard to say something bad about it. Even mobile app is great. One which might be shocking for some companies is the moment when they reach free app and have to pay for Slack :)

Pros: If you are using Slack as a communication tool you will like it. But you can integrate Slack with other tools and you can be informed when you'll get a new lead of other notification. In this case, you will love Slack :)

Slack seems to combine the best of multiple chat tools

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use. New features are added regularly and adding plugins is simple and straightforward. Very easy to manage multiple conversations across projects and teams.

Cons: More fine grained controls around notifications between channels would be ideal. Sometimes I care about certain channels more than others and would like to be able to handle those differently.

Awesome hub for our group to communicate on.

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really love how easily this separates my group conversations and information from the rest of my communications centers on my phone and computer.

Cons: I find some of the sub-groupings and copious amounts of threads that get opened up a little cumbersome. Its way too easy to post in the wrong thread and bother lots of people with burdensome notifications.

I use slack a on daily basis to communicate quickly with colleagues.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Slack is quick, efficient, and very intuitive. My favorite part is the seamless integration with other programs (i.e Airtable).

Cons: It can sometimes be confusing to use the desktop app - the notifications sometimes switch from the left or right side of my monitor.

Starting using this software not too long ago...pretty cool

Oct 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Allows for communication among groups...work groups...streamlines communication. I get it for free as a franchisee, but not sure of the cost otherwise. I like free so even better.

Cons: Took a little getting used to which is the case for anything new. There are many features all of which takes time to understand.

Great for working remotely

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've recently gone from working in-house to working remotely and Slack has made communication with my team absolutely seamless.

Cons: Sometimes Slack is a bit glitchy especially when uploading files. It seems like it's gotten better as of the latest update though.

Overall: It keeps my team on the same page at every step of a project.

9ca2d5ff9b28500931e69aa58e231f8c

Our teammates (and teams!) talk to each other way more. The gain on shared knowledge is amazing!

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Easy to use.
- Beautiful: the designers did an amazing job.
- Universal: by becoming the standard team chat platform, save us from have many others installed.
- Really streamline communication. A lot of things we would never talk about/know are now discussed everyday.

Cons: - Can cannibalize other more structured communication channels if one takes no care.
- Can take a lot of our time if we do not pay attention.
- Loses the history in the free tier. (Ok, that's fair, but that is certainly a limitation).
- Content can get lost in the timeline.
- Not quite unique to be honest: there are alternatives like Zulip, Gitter or IRC. Yet, they do not have the market share these days.

Overall: Much more shared knowledge: given a team in the same boat, the silos dissolve in thin air.

Useful little tool and a big time saver!

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great for chatting about calls & keeping a high-level eye on things such as deals closed, calls to certain numbers etc. Slack also has many integrations that provide quick and easy access to helpful information, saving everyone time.

Cons: I find it to be very limited in features, many which they came so close but didn't quite get it all the way there.

7b27af8c7546ffc9368f0859744847b4

Slack has been integral to my non-profit's operation and we're grateful fo rit

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: - Shortkeys for flipping from conversation to conversation
- Customization of alerts
- Integrations and apps are tons of fun and incredibly helpful

Cons: - Hard to search for things in prior conversations
- For some reason, I still get badge app icons on my 2016 Macbook Pro despite turning them off
- It's been confusing how to share a channel with another organization. Feel like it's been unclear how Slack has approached that and whether they've fixed that

Overall: Slack has displaced email as my team's primary mode of communication. It's a phenomenal product and I've had really great experiences with customer service.

- Shortkeys for flipping from conversation to conversation
- Customization of alerts
- Integrations and apps are tons of fun and incredibly helpful

C33e9f1a6289d0ead8d3238b01f04e07

Great product experience, but doesn't suit my needs

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Slack is a great group chat app. For work environments where this is helpful it is hard to imagine a better solution. I especially like the availability of bots, they're the one feature/add-on that made me try so hard to integrate Slack into my workflow

Cons: Slack does group chat very well, but it doesn't do anything else. My team is distributed over space but we rarely work at the same time (and don't really need to.) Therefore, solutions that were more bulletinboard-like, such as Trello, made more sense for us.

Overall: The ability to use bots to integrate with other products brings many things into one hub, very useful!

Slack is extremely helpful in communicating quickly

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use for this software is great. It is very user friendly. The ability to very easily add your own emojis makes the software fun to use. It is capable of pulling in additional add-ons from other software. There has never been any downtime with the software.

Cons: If there is a lot of messages pending for you to look at then it can be a little troublesome when you try to visit them. Slack will tell you that you have a new message from someone even though you are on the screen where the message came through which can be a little annoying because you have to click the 'new message' box to get rid of the banner.

Overall: super fast messaging, easily pin messages to chats and messages.

8dc09bf66597763faee032102cde131b

Slack works, forget IM and Skype

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: so smooth, just great software with an ease of use that rocks. No need for support, and the mobile side mirrors the desktop.

Cons: better reminders, easy for lazy co workers to ignore a message, not sure if that is Slack...or just Slackers!

Overall: amazing collaboration. world class software that everyone will benefit from. Skype is hacked on a daily basis, Slack is solid

Slack - its what Instant Messaging was meant to be!

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Describing Slack as an Instant Messenger, is like comparing a Mustang and a Ferrari. Slack is both a personal and team information management system, allowing people to dynamically ask for help, search for, and even store relevant information. The extensibility through plugins is great.

Cons: With great power comes great responsibility -- the tool is so open ended that their is no best practice and it can feel like organized chaos where you are drinking new messages from the firehose. It takes some adjusting to figure out how to use the tool for the right situation.

Overall: Slack has helped me connect to teams well beyond my normal circle; allowing me to find help quicker and faster.

The best app for teams

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Slack is perfect for keeping work teams connected and in perfect communication. It is easy to use, it has many useful features and it is practical to be able to link it with other management platforms like Trello and Meister Task

Cons: It is not very functional with low internet connections, it takes a long time to log in. It will be great to develop an app just for low connections.

Easy-to-use

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: A pro about this software is that I like how user friendly it is. I also like that it was easy to learn from the beginning.

Cons: A con that I didn't like that messages don't always send. And it will occasionally crash on me.

Great team platform, depends on hashtags

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to organize conversations around topics using hashtags, great search functionality, realtime collaboration

Cons: If you don't join a topic (hashtag), you won't get updates. Also if you don't remember to check it regularly you will miss out on conversations.

50bf39f7b89350737bf7de395d88c02b

Best team chat program

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, fun vibe, great mobile app, awesome customer service. Slack is by far the best team chat program I've used. It really helps connect remote teams and makes them feel a little less remote. I love the different rooms - especially the Water Cooler for this purpose. Skype for Business is a little too lackluster for my tastes

Cons: Nothing that comes to mind. Although perhaps for some very image conscious/stricter brands it could be marketed to as more business-oriented and not so "fun".

Overall: Made me feel less like a remote employee and more involved with my coworkers. Fabulous program.

awesome UX, continuous improvements, customer service that listens

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: great software, easy to use, and with a sense of humor to boot! Love the new features of not sending GIPHY right away/going through a few vs a Russian roulette, which was inappropriate at times. Also love the thread features.

Cons: I wish there was more options to "group channels" And to make "pinning" more visible individual channels.

Slack is fantastic for group messaging. When we are needing to send out mass messages it's simple!

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I can message people across BUs individually and as groups! It's fantastic when needing to send out a message to a specific group of people rather than inundate with emails.

Cons: if I direct message someone eventually the name clears out if I direct message too many other people. It's really not a big deal. But occasionally it'd be nice to have it remember just because I can't remember that person username 100 percent. But it's no big point and Slack overall is just fantastic!

This software is communication made easy.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that this software makes file sharing and communication simple. It's always easy to find what you're looking for.

Overall: Ease of communication.

Slack has been simple and easy to use

Oct 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how Slack enables our entire team to communicate and is available across all our devices. I like how simple it was to implement and also think the ability to integrate other applications into it makes it very useful.

Cons: Sometimes, finding messages is difficult and things get lost when you have to keep scrolling. Sometimes, you get message overloading. Also, I would like to know if people have read my message.

Quick and convenient communication

Oct 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Slack is like many other messaging solutions, but differs in some important ways. Other solutions have tried to copy some of the best parts of Slack, but have failed to deliver. Starting new groups in Slack is a great way to separate conversations and keep only the necessary players involved. Each group you create can have a specific purpose (fun, one-time project, ongoing discussions) and allows those thoughts that don't contribute to the designated topic to be added elsewhere. Sharing content on Slack is also easy and intuitive.

Cons: There is one aspect of Slack that I don't like and that is the ability of users to go back and retroactively delete their comments. This is problematic if you are like me and like to reference previous conversations. I have a few coworkers that delete all of their part of every conversation. They claim it is to keep the conversation cleaned up and organized, but I have a feeling they are practicing CYA.

Overall: This software eliminates unnecessary and time consuming emails and phone calls. Great for quick thoughts and questions. Much better than large MS competitor.

B926383e9f1f4540f4cd8c0236f43c9d

The best way to communicate with any team

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love that it's easy to use across many different activities with different people. Teams make it easy to switch between companies, clients, or departments. Channels make it easy to switch topics within teams. And threads allow you to continue a conversation without blowing up a channel.

Cons: There's really nothing I don't like about Slack. My only qualm with Slack is that sometimes you just need to talk to someone on the phone, via video call, or get together in person. Slack doesn't solve that, but I don't think anything will!

Overall: Slack keeps all of the companies, clients, and volunteer organizations that I'm involved in running and allows our members to communicate. We couldn't function as quickly as we do without it.

Dea460355a8ca16f4c2b1b751cc473d9

A great online collaboration tool with really good Android and iOS apps.

Oct 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's quite intuitive and most people find it easy to learn. There are lot of choices for app integration. It's fairly easy to find conversations and files.

Cons: It can get very cluttered very quickly if too many users don't approach it fairly logically. The options for channel, posts and files can confuse some people, and it can be easy to end up with duplicate files or crossed conversations. It comes down to good training though.

Overall: It's great for collaboration outside the organisation. It cuts down on email traffic and attachments, and provides new project team members with a repository of past information, decisions and documents,

We use Slack as a major part of our internal communications, and it has performed great.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is pretty fluid and attachments can be added without difficulty. It is HIPAA compliant, which is a necessity for our business.

Overall: fluid and secure internal communication

A great place for central communication

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It allows us to have 1 central space for company announcements, team stand-up meetings, and to just have a water cooler for employees who are remote.

Overall: A central bulletin board and water cooler for the digital age.

Slack even has a developer community that could open up what it doesn't do with 3rd party applications.

Great Way to Communicate Throughout Organization

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Slack makes communication with teams easy! It is a platform that is easy to use and a great way to interact with everyone in the company. The self-reminder function is one of my favorite parts of Slack.

Slack lets use easily communicate with other team members

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: - Very easy to setup and setup our team
- Easy to add different channels and team members
- The desktop app is very good

Cons: - Search functionality could use more work. When looking for files or documents I need to dig through conversations. Then understand the context of the documents being shared is also difficulty.

Slack saves so much time!

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I just started using Slack and so far it's been great. It saves a lot of time and the different channels make organization so simple.

I've really enjoyed using Slack!

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that it allows me to ask questions to coworkers without the inbox clutter of emails. It's helped us be quicker about issues that need immediate attention and allowed us to share more casual, lighthearted information in a business casual way.

Cons: I don't like that in the previews of the slack messaging, the emojis are written out (so they're not a surprise).

Overall: Many benefits: ease of communication, image sharing, and more. :)

Slack has a desktop and app version that make transitioning between phone and computer simple

Oct 07, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The number of different threads you can have to separate out and tag things is straightforward and streamlined.

Cons: I honestly don't know why anyone would pay to use it when there are functions extremely similar to these through any number of messaging systems on Facebook or Google as well as Google Drive or Dropbox with much more, cheaper, storage.

Glad our team decided to give Slack a try. Would definitely recommend it.

Oct 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: In an effort to cut down on emails our team which often works remotely decided to use Slack. Having multiple channels where conversations can happen and be stored is so much easier than searching through old emails and trying to find information.

Cons: Remembering to sign in each day has taken some getting used it as well as getting the hang of setting up notifications. But overall it's simple and helpful.

Slack the all in one Communication Platform

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to communication with other team members from where ever they may be is essential and slack makes this fun and easy. We can share files, set reminders, voip call, and integrate any of our company processes into slack.

Overall: Communicating with team members inside and outside the company. Sharing files and code snippets fast and easy. Set reminders with bots to remind us of tasks. Integrating with our own processes to generate bug logs when applications are receiving errors.

Powerful tool to bring teams together, but can get chaotic

Oct 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility and ease of use is really powerful. We have spun up hundreds of channels for groups large and small. From a company communications perspective, it's been a great way to get announcements out to employees (i.e. meet them where they are, cut down on email).

Cons: The volume of communication can be overwhelming. Finding the right balance of which channels to engage with and how much to engage with them takes a bit of effort. It is also somewhat hard to monitor from an HR perspective.

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The best way to communicate with a team

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the quirkiness and personality of the messaging within the Slack app and the number of integrations available. My team and I use channels really effectively between departments and I love being able to search for a particular phrase in a past conversation. I also really appreciate the file sharing experience and the collaboration functionality.

Cons: Nothing to report! All my experiences with Slack have been positive so far and their integrations and capabilities are improving all the time.

The best communication software for business.

Oct 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Simply create an account, install it and start sending out invitations and communicating with your colleagues.

Cons: The functionality is not too extensive, although taking into account that we are talking about communication software is not a very important fact.

Overall: It makes my daily communications simpler.

A bit complex from my point of view

Oct 06, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: We tried to implement slack in our company, but at the end it became a simple chat for employees. Maybe it is useful in companies where employees work remotely

Pros: lots of features for collaborative work

Cons: Not easy to use at the beginning

Recommendations to other buyers: Try it and evaluate if it fits to you

Simple, clear interface with fun communication options.

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about the software is that you can quickly and efficiently message entire groups, smaller groups, and even individual people. I also love the /giphy option to add fun gifs to the conversation when appropriate. I like that it is a mobile application but also a desktop one.

Cons: What I like least about the software is that in the mobile and (sometimes) desktop application, when you send a gif using /giphy, you have no control over what gif appears. You have to simply continue typing the same "/giphy [word]" until a gif you like appears.

Keep your company or organization on task with Slack

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Slack has been fantastic for the online community that I am a part of. With multiple channels available, we are able to focus our conversations or send personal messages to each other. I love the search and the star features which are great for highlighting information.

Cons: Slack is a very encompassing software and I feel that the community setup is never "finished". However, it is great to have the flexibility to expand and edit.

Good way for the team to stay connected

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our entire company is now remote and we use Slack all day long to communicate and keep in touch with each other.

Cons: It would be nice to be able to see if you had messages in other channels. It is frustrating to have multiple channels but not see if a message is waiting for you.

Note: I only gave Customer Support 3 stars because I've never had to contact them! It's that easy!

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I love its casual informality. It really fits in with our company culture. Jumping from channel to channel to Direct Messaging to inserting giphys is so fluid. And the option to pin items is GREAT for our team so we always have important info like extensions, how to transfer via cell phones and things like that handy. We're a remote company so this software is essential for regular (over)communication. :)

Overall: I recently put the app on my phone and that experience was solid as well.

Great communication tool for a team

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Literally like a text message thread with everyone in the office. I like that6 we can have separate threads for specific projects and even users. Very easy to send and share documents . I use the free version and still find it to be very

Cons: Free version does have some limitations such as file and conversation history. This could be a problem for bigger companies.

Slack is amazing

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Slack has been a huge asset for Astronomer's internal communication. It has replaced internal email for our organization, and serves as an easily searchable informal knowledge base.

Amazing chat/IM app

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use Chat with your team(s) using direct messages or public/private channels History saved and easy to search Web and desktop app

Cons: Sometimes navigating on mobile can annoying I would like to be able to customize notifications further

09031fd6e8de7594ef0a8e29c1ffedc6

Invaluable Modern Team Communication Software

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Slack is a fantastic tool to document group conversations, search textual conversation and, in general, have meaningful interaction with a group of developers.

The use of channels in slack allow you to have multiple conversations going on at once whilst keeping everything organised.

Cons: If you have access to more than one Slack account you have to connect them seperately across mobile and desktop

Overall: Improved team communication

Great for communicating with remote teams

Oct 05, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I've used slack as a communication tool while working remotely on teams, and it streamlined communication. Channels make it easy to organize conversations by topic or team. The gifs and emojis were a favorite among our millennial team members, and they were useful in terms of getting to know a person's personality or the tone of sentence when you are only interacting remotely. Most importantly, I liked that it kept all my team communications in one place and I didn't have to search through emails for messages. Use of hashtags was also helpful.

Cons: It took some time to figure out what all the features were and where to find them on the mobile interface. I used slack primarily on my phone, not laptop, so it was confusing to figure out where documents were stored, for example. Also, I've only used it on teams where each person's tasks were clear and repetitive (e.g. submit x number of the same type of deliverable per week). My current department is seeking a more robust tool that allows assigning tasks, deadlines, etc., and many of these also allow commenting or conversation features that meet our needs.

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I use slack for my business to keep in touch anywhere anytime.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use. Slack is accessible on all my devices and is easy to use instead of sending a long email.

Cons: I guess if I could make one change, it would be that I would like more people to be using the Slack software so I could more easily connect with more of my connections.

Better conversations

Oct 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Switching to Slack was seamless for our team, coming from using other messaging services. Their tutorial service helps to provide operating tips when you begin using. There are many more features and functions available that seem to be modified and improved as necessary.

Pros: - conversations are stored - can set conversations to public or private - you can highlight certain pieces of information to easily refer to later - can tag team members to information or threads they may not be already following

Cons: - I still have to also operate Skype to converse with others outside of my organization who do not utilize/pay for Slack - Can sometimes be easy to not have the right privacy settings on a thread, which can be detrimental

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works great to talk with team without sending a million text messages

Oct 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: use this for business and it allows folks to contact me whenever and wherever they want. No one has to wait to talk to me anymore

Cons: slackbot is annoying, finally just shut it off. sometimes new users can get confused about how to message

Slack is awesome!

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that our entire company can be in contact with each other on all things upcoming but also can branch out into separate groups to have communications between departments.

Cons: There are a lot of features to maneuver around and get used to but there are so many apps that are compatible with Slack and its great!

Overall: Allows our company to keep up to date on everything upcoming, meetings, events etc. It also has so many different apps that are compatible to use which allows us to send files, gifs, emojis. I love that we can also branch out into our own groups to talk about private matters or even just as a department.

Excellent Collaboration Platform

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Collaboration is everything, so when Slack was implemented here in the company the different sectors started to interact more among each other, here we have several channels created, some for more general subjects where everyone communicates, the possibility of creating private channels is excellent, when we need we have specific channels for this, where only certain collaborators have access.

Cons: The initial setup can be a little hard, but nothing impossible to do on your own. Should have translation for more languages.

Slack has really made communicating and working together as a team super easy.

Oct 04, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that you can make "pages" for topics and also communicate privately with individuals. Our team uses Slack everyday and someone on the team usually says something like "Man! Slack is such a good tool to have!" That happens at least once a week.

Cons: I don't like that you can't slack more than one person at a time. For example, if I needed to slack only 2 of the 5 team members, I couldn't just select them and send what I needed to send. If there is a way to do that, then I do not know about it.

Slack Review

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to search for files, large amount of space for saving files & great platform for private groups and sharing information

Cons: If you do not have access to the group, you are unable to access the files, phone notifications do not always match the computer notifications (possibly a setting on my phone and not an issue with the application itself)

Slack is a step above Skype

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Switching to slack from skype cuts out all of the uninvited requests. You know the ones, click here to see my video... Slack also has a huge number of integrated features, my personal favorite is then wunderlist app integration.

Cons: Does not work well with out Salesforce set up, the single sign on security we have does not allow for slack to post directly into SFDC objects.

Best Communication Tool

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - An extremely user friendly application, easy to set up, sign up and create your own work space group - Communication is made not just effective but also very easy and swift - Software is free to use with a few packaged plans later (not expensive) - Unlimited messages can be sent even with the Free version - When you create your own work space, you get your own Slack URL which can be shared with the desired people by email or social media - Media files can be sent via this application - Previously I used to send out notices via hard copy or put it on the notice board which meant that not everyone received/read it. With Slack, I just post it on our group and get instant acknowledging messages - Instant replies can be expected keeping the group interactive and engaging - Ideas can be shared directly and responses can be given accordingly

Cons: - Can only save up to 10,000 messages - Used more as an informal method of communication so can't be used for a workplace - Messages get lost quickly if a lot of people in the group - No calendar feature so appointments/meetings can't be saved - Not reliable as messages may get lost if a lot of people in the group

Straithforward to use

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the app, customization, ease of sharing the files, mobile app, and pretty much everything. Also, channels are rather useful

Cons: Well, I would appreciate the custom time of snoozing notification, and sometimes it deletes persons from the conversations list, you have to add them again, however, those are mostly people I often chat with.

Best communications tool for businesses

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Slack is so easy to use and so much more fun than other similar products. With the option to integrate apps like Giphy, Slack makes communication with your teams fun. I also love the channels feature - if you want to open a discussion outside of a direct message or direct group message, create a channel with a purpose and allow people to grow the conversation in a thread dedicated to that topic.

Cons: The free version only stores your most recent 10,000 messages and files, which can be a problem if you need to keep track of those conversations. The paid version eliminates that problem though, so it really isn't that big of a deal.

Overall: It's fun, it's easy, it helps me stay on task and in the loop.

A perfect real-time social tools for any business

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Collaboration in real-time plus the groups, private chats and integrations with other IT tools can make this program very good.

Cons: By now, calls are difficult and they don´t get a good quality. But I think they are in the beginning.

Best team collaboration and communication tool I've ever used

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Slack is a communication tool that can be expanded with virtually any feature you can think of. Google Drive integration, Asana integration, an awesome API for endpoint integration and webhooks, etc. Slack has become an invaluable tool for our team.

I use the tool every day. Its fantastic for internal collaboration.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most is that I can collaborate with my coworkers. I eliminate the emails because of the tool. I have everything in one place.

Cons: What I like the least is basically that I havent been able to figure out if Slack video is better than all others video conference platforms.

Overall: The tool is great for collaboration. I use it every day.

great, easy way to keep everyone on the same page

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like having a common messaging board that instantly updates and unites all our departments. It can also be used for tech support.

Cons: Was a little complex in setting up specific channels, and wasn't too easy to update on multiple platforms.

Overall: really easy to use messaging software

easy to use and functional

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to find a thing in every conversation, easy to integrate with other software like ELKm jecking.
different level of notification,
good interface

Cons: miss a talk system to speak with other members.
miss a system to associate to the same account different 'room'

Overall: increase productivity, all the events are logged in a single place

Slack is great for instant communication with team members!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that is available on desktop and mobile. It is a very convenient way to communicate with members of your team instantly. If you are on mobile, it comes up as little text alerts, which I really love. You can also have multiple teams in the app, which is super helpful!

Cons: In the free version, there is a limited amount of file uploads. I understand why, but it is a con for me. I also wish it somehow allowed me to have one login for all of my teams so that I sign in once on a new device, and all of my teams come up.

Overall: I got easy and convenient communication with the various teams I am a part of! I would recommend slack to anyone.

It's a chatting tool, not much else, it helps with communication

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Provides a tool for chatting with coworkers and sharing ideas. Free if you can deal with the limited history.

Cons: Can be expensive for larger teams
Can't export direct messages
Offers a lot of distracting features like posting animated gifs, and videos. Will cause lots of distractions as people waste time talking about non work related topics, post pictures and videos to each other.
Limited history for the free version.

A platform to communicate internal details, docs, and collaboration

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The single point communication of Slack provides an easy platform to drag and drop files and communicate internally with a team that is both onsite and remote. It has cut down on emails internally.

Cons: The notifications do not provide enough of an alert or badge/banner for me to notice during a busy work day at my desk or in the shop. The issue is that I will miss a message on various channels if I am not specifically @handle on the message. This has proven to be a downside so far.

Overall: A single point platform that accepts a variety of mediums to attach or communicate. It has cut down on emails internally.

Awesome office communication tool

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that with Slack the whole team collaborates easily and quickly, we can add external people to groups so that communicating tasks and project details with them is super easy too. Perfect office communication tool. It has everything you can possibly need!

Best work place product available

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: UI is amazing and it is so simple to use. The integrations are especially the giphy. I am also a developer so code sharing is a huge plus. Also, I have multiple teams and it takes just one click to switch.

Cons: The side bar tools such as pinning and favoriting messages can be a little confusing. Lot of functionality that is there but not explained.

Overall: Great communication and speed of work.

I couldn't live without Slack for my business

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We love Slack!!

Pros: Slack is an amazing little app that helps me stay connected with all my employees, and track current happenings with projects. It's great for quick communications or quick reviews of tasks.

Cons: Every once in a great while it has issues connecting, but that's only happened a few times so it may have been an issue on my end.

Best chat system I've used at work.

Sep 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's quick. It's easy. It lets you share documents, pictures, videos, projects, it has integrations with lots of systems, and it's unobtrusive. Love the ability to focus on the channels I want to focus on -- and mute those I want to stay a part of yet not receive desktop notifications every few minutes.

Cons: Frankly, there's not much not to like. Occasionally a Slack call or screen-sharing won't work as well as I would have liked, but that's a fairly minor detail.

Is a tool that supports in the control of project of the company

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: is easy to use, friendly, helps in the communication of work teams, easy configuration,, easy configuration, is visually pleasing to users, is in Spanish and English, the iphone works satisfactorily

Cons: not be able to create channels as owner without being part of the channel, can not manage all channels as owner or administrator, the calls consume a lot of resource of the equipment and can get to hang the equipment, there is a problem with the time zone and what is reflected in the reminders, not all apps are easy to use with the slack and settings

Overall: Improved communication between people in all management, support the control, planning and development of projects of the organization.

We use Slack as a communication tool in the office.

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part about Slack is that I receive less emails. We can have group chats and get more done throwing ideas around vs sending multiple emails.

Overall: This software helped relieve my inbox from so many emails. And it makes inter office communications a lot easier. Instead of walking down the hall, I send a message.

Useful for quick conversations and sharing

Sep 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It's fairly easy to get started with text chatting and the file sharing features are pretty intuitive.

Cons: The Direct Messages list isn't always easy to use if you have numerous chats open with different permutations of one set of users. It can be hard to find the message you're looking for after a while unless you do regular housekeeping of messages.

Shouldn't be added as an add on messenger

Sep 26, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: Fun interface, ability to customize persona and send gifys is enjoyable. Overall I thought using slack was pretty seamless. The ability to send documents within chat was a nice feature.

Cons: The problem from slack comes from many organizations thinking that it is an add on rather than a replacement of other messenger and communication services. Adding slack to an organization with an existing messenger service is a mess. Some people use slack and others use other systems. If you are going to add Slack commit and get rid of other communication services having multiple just creates extra hassle.

Slack is an indispensable collaboration tool for all of my projects and teams!

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE Slack. This is instant messaging that goes to 11. I set up a Slack channel for every project I am a part of, and it's easy to stay in touch on mobile. They keep adding new functionality, and their positive spirit is contagious. The free version has almost all the functionality, which is great for small business

Cons: There is a big price jump from the free service to paid, so you lose older messages on the free service.

A one stop platform to connect, collaborate and communicate for teams

Sep 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: A complete overview of projects in the form of channels. The option of sharing files and communicating in an informal way. Also the option of installing on the mobile.

Cons: Possibility of information overload and also missing out on important stuff especially when connected on the desktop and phone parallelly.

Greatest communication tool

Sep 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Better personal preferences. Ability to share stuff between channels.

Pros: Its ease of use for productivity in each channel and direct messages. Features of data sharing all in one.

Cons: Some user preferences could be better. There are certain restrictions that could use more options for one to use.

Great tool for collaborating in an efficient manner.

Sep 22, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that Slack allows you to be productive by streamlining communications. What may take hours in an email chain can take minutes in Slack. The product allows you to share files and group your team members around specific projects, making for an extremely efficient alternative to the traditional email. The interface is attractive and intuitive.

Cons: Still trying to figure out how the App add-ons work. That part isn't as intuitive as the basic messaging functionality.

Slack is a great communication tool for cross team collaboration.

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Slack bots are in my opinion one of the most important features of Slack. The integrations with other software tools are absolutely essential for companies that utilize a long list of software services. Not only that, but these bots are bound only by the creativity of the marketplace, and any company can build their own bot that adds more features/integrations to Slack.

Cons: The lack of customization options is rather disappointing. You are free to select from a list of themes or build your own, but the themes only cover a small fraction of the UI. It would be very nice and relatively simple to be able to customize Slack's UI the same way one can customize a code editor such as Atom or Sublime.

Helpful team communication tool with slightly helpful integrations

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It makes it easier to communicate and collaborate with specific team members and groups in one space.

Cons: The integrations can be helpful but at the same time aren't always the most easy to take full advantage of.

Overall: Better tracking of communication between specific teams and members.

Slack makes it easy to communicate with your team

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Slack is free and SO easy to use! If you're working with a team, Slack makes it easy to communicate. And, it's fun!

I love this tool and being able to quickly communicate with other team members

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like all the apps and features that can be added on, either for fun or for productive purposes. It makes everyone look forward to using it

Cons: I wish there were a better app version available through the Microsoft store. I prefer apps to browser versions.

Fun

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can chat with whoever I want to and make new friends. It's an online version of texting and that's fun

Cons: The cons are that it could be more user friendly and easier to locate all the functions for the software.

Great IM system

Sep 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to set up and use. The desktop alerts are very nice to have so you know when you get a message. It's nice that you can create your own personal channels.

Cons: The program can use a little help with its appearance. It looks a bit "old school" with no lively colors.

Slack is your new friend

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, nicely designed. My teams and I love using Slack. The file feature makes sharing files particularly easy and fast, especially with Google Docs integration. I love how it work with both my phone and computer.

Cons: I dislike that it shows when you join a new channel.

Recommendations to other buyers: Create the least amount of channels as possible until you need them, to lessen the confusion.

Very easy to use and a great way to communicate.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Alerts you when there is a new message. Easy to communicate with co-workers. I enjoy the quick responses to my questions. Love a group chat!

Cons: Difficult to switch between different chats. Sometimes when there is a new message in another chat, I do not see it easily and it can be missed.

Overall: I enjoy using the product at work. Instead of walking over to another coworker, I am able to just ask a quick questions without having to get up from my desk or yell across the office.

Slack is probably the most used, valuable tool at my company.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I absolutely love slack. Slack is one of the most useful tools out there. Slack is a terrific way to communicate with employees and clients via channels and groups. I love how Slack is always thinking of new ways to be useful whether that is integrating into more apps or setting up public discussion channels to find groups of people who share the same interests as you. Slack is very user friendly and strives to make the experience great.

Cons: The only thing that could be better is the functionality. At times, Slack tends to go offline or not work properly, but that could also easily be because of Wifi connection.

AOL Messenger for the 2000s

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Slack is great team communication. It's just like MSN or AOL messenger, but for grownups in the 21st century. It has all of the features you want like file sharing, emojis, gifs and group chats. It's easy to use, and you can also video chat. I love it.

easy to use, very organized way of communication and file sharing for organizations.

Sep 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Like the channels, they make communication easy and organized. I also use search to retrieve infos that I need after a long time.

Cons: Files get lost easily in a thread, content is not organized in this platform. Also the reply function to a message could be improved.

Overall: everyday communication with my team, also quick file transfers. I also use bots for our app which helps the team alot.