# Page 16 | Slack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Slack the right Employee Engagement solution for you? Explore 24110 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135003/Slack/reviews

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Slack

4.7 (24110)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 3rd, 2026

# Page 16 - Reviews of Slack

## Showing most helpful reviews

Showing 376-400 of 24110 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TF

Theresa F.  
CRO Program Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great for quick conversations, but companies need internal usage guidelines!"

March 5, 2025

5.0

It's super helpful for quick conversations - I liken it to knocking on a colleague's office door. But I'm very glad that it allows me to pause notifications because sometimes it's very distracting.

Pros

The ability to have quick conversations with colleagues. Multiple channels keeps things organized.

Cons

We have WAY too many channels and some of my colleagues love so much, they use it for everything. For example, once I was asking a colleague to document instructions on how to use a new tool. Instead of putting it in a shared Google doc, she sent me 15 or so screenshots with instructions over Slack. I had to copy/paste them into a doc for future reference.

Review Source

MR

Mike R.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Amplifying Teamwork Communication and Collaboration with Slack."

March 11, 2025

5.0

facilitates easy file sharing among teams. Slack enhance seamless teamwork communication and collaboration.With Slack, I can easily send direct messages to my teams.

Pros

With workspace, it's simple to organize team conversations around specific projects and topics. It's simple to create group chats with Slack where teams can chat and discuss on specific topics and projects. Slack provides an excellent search functionality that enables ease to filter and find team conversations, channels and files. Ease of integration with many third-party apps. Slack has an incredibly intuitive and user-friendly interface.

Cons

There is no aspects of that fails to accomplish our team communication and collaboration needs.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

enhances instant messaging and real-time chat. Slack streamlines team communication and collaboration.

Review Source

DH

Derek H.  
Account Manager  
Telecommunications  
Used the software for: 2+ years

### "Slack is THE ultimate solution!"

May 8, 2025

5.0

We run our day to day on where we are able to collaborate, manage files and keep everything running smooth.

Pros

is hands above other messaging platforms in terms of features and ability. Not only does it work super well (many competitor tools constantly crash ) but it is a relatively small package so it does not bog down machines.

Cons

I don't have any cons with . We love it! I will update this if we ever have an issue but so far, its been solid.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

We had a lot of issues with Teams and not only was more cost effective but it has been perfect.

Review Source

CW

Catherine W.  
Marketing Associate  
Insurance  
Used the software for: 1-2 years

### "Excellent rapid collaboration tool"

June 27, 2025

5.0

I think it's a great resource to connect colleagues, from anywhere. My company has multiple offices, but with , we are able to instantly connect from afar.

Pros

It makes it easy to connect with coworkers, as opposed to phone calls and emails. It's faster and less time-consuming.

Cons

I wish there were a way to make yourself appear available, even when you are not touching a keyboard or mouse. For example, if you are at your desk on a phone call, or reading something.

Review Source

DS

Dipti S.  
Corporate Recruiter  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent tool for team collaboration & communication "

September 29, 2025

5.0

Overall I am satisfied with and hope Slack gets more integrations with other Mailboxes enabled in future

Pros

Within , it provides you ability to create and save templates, to-do lists that can be shared with others within Slack

Cons

is missing integration with different Mailboxes like Outlook due to which meetings could be crated within Slack

Review Source

CC

Cloé C.  
Directrice magasin  
Cosmetics  
Used the software for: 1-2 years

### "Meilleur outil en entreprise "

March 8, 2026

5.0

Meilleur outil de communication en entreprise à ce jour. Pour une équipe qui ne communique que par mails, pourrait vraiment leur être très utile.

Pros

J’aime tout quand il s’agit d’utiliser (à part le fait d’avoir 30 mille onglets sur Chrome) les messages sont instantanés, regroupés en canaux, on peut interpeller un collaborateur facilement grâce aux mentions.

Cons

Je n’arrive toujours pas à comprendre pourquoi il faut toujours que chaque discussion ouvre une nouvelle fenêtre lorsqu’on l’utilise sur le web, c’est désagréable quand on reçoit une notification.

Review Source

SA

Saqib A.  
Senior Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "All in one place team communication."

April 25, 2025

5.0

Overall experience with is very positive and helpful for teamwork. It is simple to use and makes the communication easy and clear, organises the stuff in one place, making it a more reliable approach to the system.

Pros

I liked how easy it i can use to talk with my office team in real-time, and have an excellent desktop app and search functionality that are extremely friendly and fast. It keeps me organised in one place, which makes things smoother.

Cons

Overall, it's good, but the main thing I have noticed sometimes the desktop app lags a lot and you have to close it and start it again, meaning it feels like bit too busy when you do constant messages and some hard to find the older messages.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Because it offers better teamwork in one place, it make easy to connect in all areas with multiple platforms

Review Source

RN

Rose N.  
Senior Editor  
Publishing  
Used the software for: 2+ years

### "Slack is a solid and great tool for professionals. "

May 21, 2025

5.0

I like the ability to streamline communication with my colleagues and employees. It is simple and straightforward to install and use.

Pros

makes communication between us more easier. It's easy to get started and it allows me to create multiple channels where I can invite coworkers and they can join via invitation link.

Cons

I can't remember anything that disappointed me using . In fact, it's the best collaboration tool i have ever used.

Review Source

Nicole G.  
Senior Field Underwriter  
Insurance  
Used the software for: 2+ years

### "Slack: Communication for Teams That Don't Slack Off!"

January 16, 2026

5.0

is a great platform for communication across teams looking to complete projects together. It provides easy file sharing, reactions, and thread-style organization to keep everything important at your fingertips. It is especially helpful for project managers and leadership roles.

Pros

is very useful for group communication on professional projects. I especially like the threads feature, which allows you to keep conversations organized by topic.

Cons

I have no complaints about . I believe it is a powerful tool for group communication, sharing files/photos, and critical updates.

Review Source

SM

Sandra M.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "A modern communication application "

August 10, 2025

5.0

Pros

makes team communication incredibly easy and organized. All channels keep conversations focused by topic or projects.

Cons

The messages can get overwhelming with their notifications in busy times. Notification settings had to be better handled like being grouped.

Review Source

SF

Sonia F.  
Responsable Administratif  
Marketing and Advertising  
Used the software for: 1-2 years

### "Chat, appel, partage "

August 10, 2025

5.0

Pros

est faite pour la communication en équipe. Tout est organisé par canaux, c’est pratique pour les mises à jour rapides, le partage de fichiers, et juste pour rester connecté.

Cons

Ça peut vite devenir un peu trop. Dès qu’on s’absente un moment, c’est facile de rater un truc important. On se retrouve à scroller beaucoup pour rattraper.

Review Source

HO

Henry O.  
Sales And Marketing Manager  
Food Production  
Used the software for: 2+ years

### "Simple and cost-friendly team collaboration software. "

May 1, 2025

5.0

elevates internal communication and team collaboration to a higher level. It seamlessly integrates with a range of software to enable search functionality and automation.

Pros

It's easy and simple to get started with . It's a reliable tool for internal communication and it enables real-time direct messaging. I love how simple and easy it is to create projects channels.

Cons

Everything about is super amazing. Nothing to dislike about it.

Review Source

EM

Emalyn M.  
Copywriter  
Marketing and Advertising  
Used the software for: 6-12 months

### "The best communication tool so far"

March 26, 2026

5.0

Overall, I am very satisfied with using for communication and sharing with team members. Bugs are minimal only and no other serious issues experienced.

Pros

What I like most about is the ease of communication especially when sharing files. It's very organize file sharing platform.

Cons

The only downside I experienced with are the bugs. There are no notices when the tool is down so there's a bit of delayed in communication.

Review Source

Luke E.  
Content Writer  
Marketing and Advertising  
Used the software for: 2+ years

### "Slack - The Ideal Way For Remote Workers To Connect & Stay Productive"

April 3, 2025

5.0

is an exceptional resource. It can be easily accessed in multiple ways (including on a smart phone) since it has an app feature.

Pros

is an incredible vehicle for helping remote workers connect with one another in real time. Slack offers an exceptional means to stay current on projects and connects well with clients when clients make updates or changes to work products.

Cons

I really have no complaints about . I would consider it my favorite work product.

Review Source

MC

Mark C.  
Product Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great comms tool, full of great customisation and automation tools"

May 6, 2025

4.0

Overall the product has been a great help to our business, we work fully remotely so it allows to to communicate across the business as well as allowing us to utilise something of the extra features such as automation. Reminders also although you to come back to a message when you have a little more time and you can therefore prioritise what you need to deal with.

Pros

is a great tool for communication across teams, both internally and externally. It is easy to navigate, easy to tag people or groups and has great integrations with other software tools which means everything can be brought together in one central place.

Cons

With so many components and teams within are organisation the number of channels we have can be a bit overwhelming and noisy with messages, however, it's possible to mute channels and setup favourite ones alongside some other customisation which means you can focus on only the relevant material for you.

Review Source

GCS

Gil C S.  
President  
Information Services  
Used the software for: 1-2 years

### "Great for communication, worked better when I delegated it for just the team"

January 31, 2025

5.0

Easy to use, flexible for our small (8-10) team, and eminently adaptable for those who wanted to stay in touch with others. For me, I found I enjoyed not being on-call and gave the space over to the team

Pros

It enabled my team to communicate quickly on details, maintain a sense of togetherness, and even allowed for random brainstorming.

Cons

I am not comfortable with the idea that I could get interrupted at any time. What began as "my focus times" in two 2-hour windows became an all-day thing when I realized my team worked well or even better without me

Review Source

MS

Morgan S.  
co founder  
Staffing and Recruiting  
Used the software for: 2+ years

### "Solid and Reliable"

June 13, 2025

4.0

fine...we havent reached out for help. However we have used now for almost 5 years and can not see NOT using this software.

Pros

It makes it very easy to stay in touch with the team. We like to use it for noting a lot of things we need to do as a team, and pin those to certain channels. We also use this to jump on huddles.

Cons

I wish the reminders were a little easier to see, for example I work on 2 screens can I get a tiny notification on the second screen. There also very well could be this and I am not seeing it.

Review Source

ER

Eduardo R.  
Finance Directos  
Information Technology and Services  
Used the software for: 6-12 months

### "Slack: Intuitive, Efficient, and Reliable Communication"

June 5, 2025

5.0

In an overall perspective, my experience using is pretty good. I feel like the tool has more pros than cons, and I've been using it over the last few months.

Pros

What I like the most about is that it's very intuitive, you can send messages and read the ones you receive in a smart and simple way. I also like that you can connect your calendar to it, so others can see when you're away or in a meeting. Another nice feature is the ability to select when your notifications are off. Last but not least, if someone joins a chat after it has been active for a determined amount of time, that person can access the historical chat.

Cons

Sometimes I've experienced receiving notifications long after the person tagged me in a channel or responded to me in a private chat.

Review Source

ES

Erin S.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Slack is great!"

February 17, 2025

5.0

I have enjoyed my experience with . It makes it really easy to communicate with my team and separate different things into different channels for those who should be concerned about different issues. It is very easy to use as well.

Pros

I like how different channels can be created for individual groups of people. I also like the search functionalities and that I can search for keywords and find messages from years back about the issue. I also love the bookmarking function.

Cons

I wish that the notification settings were easier to configure.

Review Source

KD

Katharine D.  
Front Desk  
Higher Education  
Used the software for: Less than 6 months

### "Simple, Easy and a fun way to communicate with coworkers "

March 7, 2025

5.0

Overall, things have been good. Many of my coworkers also have it on their phones and enjoy the fact that you can let everyone know when they can't be reached. It's also been easy to find things in older conversations and track what I need to do next.

Pros

As a millennial, I am reminded of AOL instant messenger, but in the best way. It's an easy way for me to communicate with my coworkers who are working on multiple timelines and very intuitive. It has a nice design that's rather pleasing to the eye and I love all the details you can upload regarding your profile.

Cons

On my first attempt of using the app, there was an issue creating my account and we had to jump back and forth between trying to do things on the browser and the app. Luckily the issue was somehow resolved in less than 24hrs. So not sure if that was actually an issue with Slack or our computer at work.

Review Source

CF

Claire F.  
Lead of Supply Chain  
Consumer Goods  
Used the software for: 2+ years

### "Great for communicating with colleagues"

December 20, 2025

4.0

Pros

makes it easy for me to communicate with my colleagues at work. I also appreciate that you can create channels.

Cons

's search functionality isn't intuitive. Additionally, it's hard to find a message once you've already read it.

Review Source

KV

Katherine V.  
Spa Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great group-text alternative"

May 6, 2025

4.0

Overall, I would highly recommend! We have test-driven other platforms for similar use and have not found one that suits our needs more.

Pros

has been a fantastic way to get all members of our team in one space for important communication. We are a multi-unit franchise with close to 120 employees across 3 locations, and we operate on a 7 day a week schedule. This has been the most convenient way to ensure we can get important information out to employees across all locations and all schedules without the dreaded group text!

Cons

For what we need it for, the cost for a premium membership is too high. We could benefit from the paid membership really only to have access to past messages, but there is not much else we need it for. For that, $8/user/month is just too much.

Review Source

VR

Verified Reviewer  
VP of Marketing  
Computer Software  
Used the software for: 1-2 years

### "Have you tried slack?"

June 9, 2025

5.0

It’s been great so far—I use it every day and am really happy with it. In my opinion, it’s the best app out there for company communication.

Pros

Easy to use. All the features are pretty intuitive and don't require a learning curve. There are many tools to help communicate with different groups. It also allows external guests.

Cons

It crashed sometimes, so you have to relaunch the app. The message notifications can be delayed for the laptop.

Review Source

JT

Junior T.  
Data Processor  
Accounting  
Used the software for: 2+ years

### "Slack Review"

September 24, 2025

5.0

It is available on desktop, mobile (iOS/Android), and web, with offline message drafting and keeps me in sync.

Pros

offers real-time messaging, channels for organized team discussions, and direct messages, reducing email clutter. Channels can be public or private, allowing flexible collaboration.

Cons

Frequent notifications can disrupt focus unless customized, and important messages may get buried in busy channels.

Review Source

SU

Saad U.  
Strategy Analyst  
Management Consulting  
Used the software for: 2+ years

### "Slack iOS Mobile Application is a Vibe"

February 26, 2025

5.0

Real-time team collaboration. Large file sharing. Business instant messaging.

Pros

allocates a wide range of features including remote work, BIM, video conferencing and internal communications in one single integrated repository.

Cons

Ever since I started using , I have never come across any disturbing issues.

Switched from

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)

introduced new feature (Video Conferencing).

Review Source

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