# Page 18 | Slack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is Slack the right Employee Engagement solution for you? Explore 24118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135003/Slack/reviews --- Slack 4.7 (24118) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 18 - Reviews of Slack ## Showing most helpful reviews Showing 426-450 of 24118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JN Jennifer N. Reservations agent Hospitality Used the software for: 2+ years ### "Get slacking" May 27, 2025 4.0 Overall i fell slack is an excellent program. We have been using it at my place of employment sonce i started working there in 2022 Pros I like the ability to have an office chat side chat and workplace chat all in the same program. I also love that it notifies you each time a new message comes in Cons I wish it was easier to pull the emojis up and select multiple without havi g to click back on the empjis icon every time Review Source HZPC Hilary Zivai Prisca C. Student Intern Education Management Used the software for: 6-12 months ### "Slack where all conversation begins" November 17, 2025 5.0 It can be a little confusing and overwhelming to use slack in the first day, but once you get the hang of it you enjoy it. and l see why organisations use it, it allows for so many groups and subgroups and sub departments to have one whole group with subgroups. Fun fact is that people always ignore emails but they don't mind responding on slack. Pros Slack provides a more relaxed and convenient way of communicating across different teams or different departments. It allows for sharing of documents, links, doing a hurdle, and screen sharing and all those other essential things important in a semi professional environment. Cons If you don't pay a certain amount of money, you lose trail of conversation which is more than 3 months old. In a work environment that sucks. Review Source DG David G. Human Resources Manager Construction Used the software for: 2+ years ### "Elevating Team Collaboration and Internal Communication to the next level with Slack. " March 12, 2025 5.0 It's simple to get started with Slack. Slack enables easy file sharing. Slack workspace brings teams on the same page to collaborate and get work done. Pros Slack is a reliable tool for internal communication. It's simple to find files and conversations with Slack search/filter functionality. Slack enables real-time direct messaging. Slack can be easily integrated with many third-party productivity tools. It's simple to create project channels with Slack. Cons Everything runs smoothly with Slack as there are no hindrances that I have encountered. Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Slack takes internal communication and team collaboration to the next level. Review Source VR Verified Reviewer VP of Marketing Financial Services Used the software for: 1-2 years ### "Great work communication app! " November 18, 2025 5.0 Very happy. I have various channels and direct lines of communication with other team members and it's so easy to see when you have a new message Pros It's so easy to use and keep everyone on the team connected quickly. Also love the video call feature - super helpful! Cons My only con is that you can use a speaker in the mobile version - i.e. if you're driving there's no option to use Slack Review Source ENM Edmin Nomer M. Benefits Consulting Analyst Health, Wellness and Fitness Used the software for: 1-2 years ### "Beyond just a chatting app" April 12, 2025 5.0 overall, im so happy with my experience. sllack is eaasy to use and the integrations available are exeptional. its not just a communication app, it can be your reminder, task tracker and productivity tracker as well. Pros easy chat option and that you caan integrate this to other apps to get a better experience. Cons limitted notification sound options and notification failed to pprompt sometimes. Review Source FC Francesca C. HR Manager Education Management Used the software for: 2+ years ### "Slack review" June 6, 2025 5.0 Slack is really effective at making you feel like you're part of a group with my workmates, and its also useful in a sense that you can send documents across to you workmates Pros Being able to communicate with my boss either as part of a group or with a single person and being able to upload documents securely through a trustworthy platform knowing your information is not seen by other people and its private and secure. Cons I really can't fault this service, not only is it useful in communicating with my workmates, its also free to use and it makes you feel like you're part of a group. Review Source AW Andrew W. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Connecting made easy!" March 16, 2026 5.0 Overall my experience with Slack has been a 10/10 easily! The ease and also growth it’s brought has been amazing! Pros The best thing I like about slack is the connectivity through online chats, meetings and much more valuable tools that keeps my team connected and in touch! Cons The least I like about slack would be the lack of AI integration that could be used for future uses. Review Source CC Camille C. Directrice des Opérations Hospital & Health Care Used the software for: 1-2 years ### "Retour d’expérience d’utilisation" March 4, 2026 5.0 Slack a été l’outil de communication que nous avons utilisé pour plusieurs projets, et la qualité des appels audio/vidéo a été le plus remarquable. Pros Slack est gratuit et en ligne, pas besoin de télécharger l'application. Il permet de passer de mieux communiquer et les messages sont organisés. Cela facilite et rend agréable son utilisation. Cons Il n’y a pas de moyen d’organiser les onglets dans les fenêtres sur Chrome ou Safari, et leur multitude rend l’utilisation moins confortable. Review Source AV Alejandro V. Account Executive Information Technology and Services Used the software for: 1-2 years ### "Best communication solution in the space " April 4, 2025 5.0 Slack is the best communication tool I've used at all of the companies I have worked at. The price to get your team's started on Slack can be expensive but they make the UI very appealing to keep team's engaged in their platform. Easy to use on a computer and you can create a lot of great channels for your team. Pros One of the best channels of communication for companies of all sizes. It's interactive, fun, customizable and offers everything you need. Cons Not much to dislike here about Slack. The mobile version can be a little confusing to navigate at times but it's better than most. Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) Google chat is far behind the capabilities of slack as a communication tool. Needed something more advanced. Review Source JJ Jennifer J. Interactive Producer and Developer E-Learning Used the software for: 2+ years ### "Slack < Zoom" November 17, 2025 2.0 I have been forced to use it for 2 different clients since late 2023. I prefer to use Zoom better and I cannot create screen captures in Slack like I can in Zoom. Pros It gets the job done. It does a better job of alerting me on my phone of messages than it does on my laptop. Cons No screen capture capability, messages get buried, desktop version does not chime for messages even though I have it turned on, user interface is confusing Review Source MS Maggie S. Sales Manager Marketing and Advertising Used the software for: 2+ years ### "Slack is essential for global companies" June 2, 2025 5.0 It is great. Slack is the modern day IM but better. It connects with a lot of our other apps and it makes communications faster and easier. Pros Easy communication between teams. Slack makes it easier to work in a global company as no one reads internal emails. Cons The search function. It isn't the easiest to go back and find old posts. It is essentially a keyword search which can pull up a bunch of spam. Review Source SM Simon M. Education Representative Publishing Used the software for: 2+ years ### "Slack is a must have tool for communication and collaboration. " May 19, 2025 5.0 Slack is an amazing and incredible collaboration and communication tool. I like its ease of use and ability to streamline communication with my entire team. Pros I love how easy it is to use and how helpful it is. I can message colleagues from the seat of my office and i like the ability to create multiple channels and invite colleagues. Cons There's nothing to dislike about Slack as it makes communication and collaboration easier. Review Source SH Saleem H. Project Development Officer Real Estate Used the software for: 1-2 years ### "Best Internal Communications Platform With Quality Video And Audios For Meetings " March 7, 2025 5.0 It’s easy to talk to my team using channels, which keeps everything organized. Slack basically has made work simple for me. Pros I like Slack because it is the best in internal communications. It is easy to use and it's video and audio quality are consistently great, even with spotty internet. Slack makes remote work easy for me. It has a user-friendly interface. Cons Slack does not have any problems, it works fine. Review Source CD Cari D. Health Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Couldn't work without it!" April 24, 2025 5.0 Extensive and appreciative! I use it all day every workday and check it on my phone when I'm OOO. Pros Everything! I don't know how any company with remote employees could survive without Slack. Love being able to communicate 1:1, as a team, and as a whole company; pin documents and workflows; integrate with all the essential other platforms; bookmarking, saving chats, and the ability to search are all necessary and fantastic. Cons Not much - everything works so well and is highly customizable. Review Source VK Vatsal K. Software Engineer Intern Computer Software Used the software for: 2+ years ### "Slack - Nice UI but needs functionalities" April 23, 2025 5.0 Pros It has a very comforting UI similar to discord and has nice functionalities which can be easily learnt by beginners. I also really like that you can create threads in discussions when you reply to something which makes everything look very organized. Cons I think they need to improve their huddle feature which is way behind their competitors - Microsoft Teams and they also lack the complete ecosystem provided by default with Microsoft Teams. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) It was cheaper and everyone was more familiar with it. Review Source AM Alejandro M. Chief Security and Investigations Used the software for: 1-2 years ### "Very useful for your communications" November 21, 2025 5.0 Pros I love the possibility to have different threads very well organized. Algo sharing infomation through different threads is very easy Cons Some is very difficult to log in, and authentication doesnt work to well (lost messages, etc.). But still good enough Review Source FK Francis K. CEO And Chief Brand Strategist Professional Training & Coaching Used the software for: 2+ years ### "Fantastic Video Conferences With Slack " March 8, 2025 5.0 I have fantastic online video meetings that are off good video and audio quality. Pros It is well equipped with the right tools and it is very easy to use Slack. I love online video conferences that I take with Slack because they are equipped with features like screen sharing and more. Cons Slack does not have problems, it is always fine working with Slack. Review Source AR Anilkumar R. Senior Data Warehouse Consultant Management Consulting Used the software for: 2+ years ### "A Must Have BIM and Video Conferencing Program" March 4, 2025 5.0 My overall experience with Slack has been decent:- It is seamless to collaborate and share large files in one place. Pros Slack allocates an extensive range of features such as BIM, video conferencing, file sharing, team collaboration and remote work in one single integrated repository. Cons I have not yet discovered the dark side of Slack and I have used it for almost eight years now. Review Source VR Verified Reviewer SDR Computer Software Used the software for: 2+ years ### "Slack saves loads of time for my Team!" April 12, 2025 5.0 Pros I like how easy it makes to collaborate with my peers and save tons of time I spend on Email. Cons In my previous Org, I was the Slack admin and it was quite a hassle to find the email ID and the names of different slack users Review Source Samiha S. Operations Manager Research Used the software for: 2+ years ### "Intuitive communication" February 26, 2025 4.0 I have been using Slack for years and it's great to see product improvements over the years. It's an easy tool to setup for remote teams to get communication going in a more structured way than email. My preferred tool over MS teams. Pros It's an intuitive workplace communication app that has a lot of layers of further functionality past DMs and channel communication. You can create to do lists, build automations for reminders and Slack integrates with almost every other tool you use. Cons The use of threads isn't always straightforward for everyone. There is a company culture/transformation piece to using Slack effectively or to it's max potential which can be difficult to get everyone onboard. Notifications can be cluttered. Review Source SJ Sean J. Head of Marketing Education Management Used the software for: 2+ years ### "Powerful Team Communication Tool" September 23, 2025 5.0 Pros Slack is a very powerful tool for team communication. It also allows file sharing and gives project updates. I also love their affordable prices. Cons Slack is working well. We have never experienced anything negative about it. We have used it for more than two years. Review Source CH Crystal H. Customer Support Computer Software Used the software for: 1-2 years ### "Fun tool to stay connected with your team. " January 19, 2025 5.0 Overall, I'm a big a fan of Slack. I really enjoy being able to customize it to my needs, and keep conversations separate in their respective channels. I also like that I can add a guest user at no additional cost; this is great when I just need to extend access to one channel to someone. The software is super user friendly and the ability to customize the layout colors and emojis make it super fun! Pros Slack is an awesome team tool! I have used Slack for years now and absolutely love it. It's easy to create channels for different topics and select who has access to each channel. You can build lists, save items for later (bookmarking them), view activity at a glance, direct message other teams members, and even customize and add fun emojis to the platform. Our team has so much fun with the emojis throughout the day! It's actually the best part of our day because it keeps the conversations fun and engaging. Cons I have yet to find a way to upload custom backgrounds for the huddle calls. The backgrounds that are available as default in the system don't do well during live calls. The image is poor and it's not a great user experience there. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) I an not a fan of microsoft teams. Teams is boring to me and even the sound of the calls irritate me. I avoid teams as much as possible. Review Source Jisselle B. Managing Director Staffing and Recruiting Used the software for: 2+ years ### "Slack is the absolute best communication tool " January 20, 2025 5.0 I love Slack! I've used Slack for 5+ years, I've also integrated it into numerous companies I worked with. To me, it's the absolute best work comms platform. Pros Huddles! It's so great to be able to hop on a quick call, with or without video, to chat about a task briefly. It's a game-changer for remote workers. Cons I like the canvas options but it can be confusing. Alternatives considered [Front](https://www.capterra.com/p/132901/Front/) Reason for choosing Slack Easy to setup, cost-effective and didn't need to be tied to a specific email server. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Ease of use and cost were high factors for the switch. Review Source TM Tristan M. Engineering Computer Hardware Used the software for: Less than 6 months ### "Great experience " January 15, 2026 5.0 My overall experience is great and I’m excited to keep using this for my groups so they have better connections. Pros I love using slack This tool organizes team communication into focused, topic-specific channels, cutting down on email overload by consolidating discussions, files, and data in one place. It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately speeding up collaboration. Cons From my own experience it’s a bit pricey for what you get but overall it’s a great thing to use I also wish it gave more options for use Review Source JW Joe W. CEO Biotechnology Used the software for: 2+ years ### "The best team productivity app!" May 9, 2025 5.0 Pros I love the integrations and we can easily add webhooks to automate tasks or receive notifications Cons The price for AI tools that should be included with the premium version. So instead we added chatGPT webhooks for a fraction of the cost Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Slack Teams is way worse and doesn't offer the simple integrations Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.