# Page 20 | Slack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Slack the right Knowledge Management solution for you? Explore 24036 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135003/Slack/reviews

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Slack

4.7 (24036)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 29th, 2026

# Page 20 - Reviews of Slack

## Showing most helpful reviews

Showing 476-500 of 24036 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

David K.  
Head of Community  
Marketing and Advertising  
Used the software for: 1-2 years

### "Slack doesn’t send messages "

July 28, 2025

5.0

Pros

It’s easy to exchange with people from the same team with all the features, or to use it like a social network and join meetings. It’s complete because it has everything we need for effective collaboration.

Cons

It’s a very good program, I had installation issues though with the app on my Windows device. The program is at their level because the PC is up to the task.

Review Source

EH

Emily H.  
Marketing and Technology Manager  
Real Estate  
Used the software for: 2+ years

### "Slack is great!"

May 16, 2025

5.0

We use Slack for all our internal communication and day-to-day operations.

Pros

Slack is essential for our day-to-day team communication and collaboration. The channels, message reminder, tagging, and built in automations make it an amazing asset to our tech stack.

Cons

I can't think of anything specifically. Slack works well for our uses.

Review Source

NM

Nelly M.  
Editor  
Publishing  
Used the software for: 2+ years

### "Super amazing communication tool with fantastic features. "

May 12, 2025

5.0

When it comes to project management, i highly recommend Slack. It's a solid tool that keeps employees engaged.

Pros

It is the best for team communication. It is so easy to use, cost-effective and easy to maintain.

Cons

Slack has been working well and so far i can't complain.

Review Source

AK

Andrew K.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Slack is an exceptional tool that keeps my team connected. "

March 16, 2025

4.0

Overall, Slack is a superb and great business communication tool. I love how it keeps my team connected.

Pros

I have been using Slack for the past 4 years and I'm very impressed by its simplicity and ease of use. It's outstanding that you can talk to someone without having to create a meeting.

Cons

The only thing I find objectionable about Slack is the possibility of notification overload.

Review Source

PP

Pujan P.  
Human Resource  
Education Management  
Used the software for: 2+ years

### "Slack is easy to use"

July 25, 2025

5.0

Pros

This software is the best that I have ever come across. It is so easy to use. Their pricing is also very pocket friendly. It is also easy to fix bugs and issues.

Cons

Slack has small bugs and issues but when I contacted the customer support, they helped me fix that. I love it.

Review Source

BG

Bruce G.  
Sales Account Rep  
Marketing and Advertising  
Used the software for: 6-12 months

### "Slack Review"

August 25, 2025

5.0

I use it for company communication with managers and other reps and it's very easy to use. I have not had any problems with it!

Pros

Very easy to use and easy to read and navigate. As long as the program is loaded up by management with everybody's name and profile then you can find all of your colleagues quickly.

Cons

Honestly, I cannot think of anything. I have not had any problems since i started to use it a year ago with my company.

Review Source

PR

Peter R.  
Marketing  
Education Management  
Used the software for: 2+ years

### "Great Meeting and Communication Tool"

July 31, 2025

5.0

Pros

Slack is a great communication tool in our organization. It is very easy to use and thus requires so less training. The customer care always respond to our messages immediately.

Cons

Honestly, there is nothing that I dislike about Slack. The performance of it has been so smooth since we started using it.

Review Source

DS

David S.  
Head of Marketing  
Education Management  
Used the software for: 2+ years

### "Slack and Snack"

August 21, 2025

5.0

Pros

The value for money is the best feature that I love about Slack. It is very affordable compared to other soft wares. It is also very easy to use.

Cons

Slack has been working well with us. I have nothing negative to talk about it. Hope to see future updates.

Review Source

Adachukwu O.  
Data Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Slack Review "

May 1, 2025

5.0

It is effective for team communication and collaboration. Sometimes I appreciate its flexibility and customisation options, while sometimes I find it overwhelming.

Pros

I like its organised channels and integration with other tools

Cons

I dislike the limited free version and sometimes information overload

Review Source

PB

Paul B.  
Customer Experience Manager  
Sports  
Used the software for: 2+ years

### "Slack does the job."

May 11, 2025

5.0

Used it to collaborate with different companies and customers, satisfied about the job it does, widely used to follow WordPress and Woo development for which I find it essential!

Pros

The unread message feature, especially useful and time saver when you deal with huge Slack Workspaces with hundreds of channels.

Cons

lately notifications are not happening in real time or are not being made, I miss several, which is not pleasant.

Review Source

DC

Deep C.  
Senior Officer - IT  
Building Materials  
Used the software for: 2+ years

### "Slack improves team collaboration and communication. "

April 22, 2025

5.0

Slack gives us the ability to collaborate and connect within our company. It's a great and incredible tool for company-wide collaboration.

Pros

Slack is such a great and incredible tool to chat with my coworkers. It is very easy to use, fast and has a very clean layout.

Cons

I don't have much to dislike but sometimes it crashes unexpectedly.

Review Source

MM

Mukami M.  
Portfolio Management  
Real Estate  
Used the software for: 2+ years

### "Excellent and exceptional team collaboration tool. "

April 10, 2025

5.0

I use Slack to interact with my coworkers and it work well.

Pros

I love Slack, it's my favorite tool for team collaboration and communication.

Cons

At first, it was a bit confusing but I'm glad today it's my favorite tool.

Review Source

AW

Andrew W.  
CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Connecting made easy!"

March 16, 2026

5.0

Overall my experience with Slack has been a 10/10 easily! The ease and also growth it’s brought has been amazing!

Pros

The best thing I like about slack is the connectivity through online chats, meetings and much more valuable tools that keeps my team connected and in touch!

Cons

The least I like about slack would be the lack of AI integration that could be used for future uses.

Review Source

MS

Mahendra S.  
General Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Slack for communication with team members. "

April 16, 2025

5.0

Overall, Slack is the best internal communication tool widely used in our company.

Pros

Slack makes internal communication easier and effective. It's one of the best applications i use to communicate with my team.

Cons

Sometimes it doesn't work as expected but this is not a major issue.

Review Source

Chad W.  
Project Architect  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful productiviry tool that we couldn't go with out"

April 8, 2025

5.0

Very happy with overall program. We use it for alk project communication and with clients

Pros

Fosters team communication and automates workflows

Cons

Controls for external users is limiting .

Review Source

MN

Maryanne N.  
Sales Specialist  
Broadcast Media  
Used the software for: 2+ years

### "Slack Is An Easy To Use Software "

December 9, 2024

5.0

Slack has incredible features and it is really simple to use.

Pros

Slack is best for customer engagement and it has a user-friendly interface. It is simple to start using slack because it has a simple learning curve.

Cons

There is nothing that is challenge with Slack.

Review Source

AK

Anthony K.  
Head of E-commerce  
Retail  
Used the software for: 2+ years

### "Fully functional and, unfortunately, necessary these days"

April 10, 2025

4.0

Its fine an some people swear by it so you got to use it at times.

Pros

It's basically AOL instant messenger for business

Cons

Sometimes work more efficient when you can't chat about things with people

Review Source

SI

Shardul I.  
System Administrator  
Education Management  
Used the software for: 2+ years

### "Great and amazing tool for internal communication. "

April 16, 2025

5.0

It's a solid and exceptional tool for seamless collaboration.

Pros

What i like best about Slack is being able to engage with my team members and clients. I love how it makes communication easier and effective since you can create multiple channels and invite others.

Cons

Nothing negative to comment about Slack.

Review Source

JD

Jesse D.  
Co-Founder  
Media Production  
Used the software for: 1-2 years

### "Slack for Superstitious, Fabulous and Fantastic UC"

November 17, 2024

5.0

Slack is basically for cloud communication, file sharing, documents generation and management.

Pros

How it has simplified online training via rich full HD videos, audio and web conference services. Altruistic and impressive architecture with pre-built templates and customizable UX, UFI and GUI design. Available across all Internet enabled devices. Support an excellent and exceptional file sharing.

Cons

At times, in areas of poor network coverage, seamless connection may be interrupted.

Review Source

BM

Bryan M.  
Manager  
Education Management  
Used the software for: 2+ years

### "useful for communication."

August 7, 2025

5.0

Pros

Slack is affordable for one , it has several useful features and the process is easy to manage. file sharing is also included.

Cons

Some of the features are a little bit advanced for beginners but overall i have no other issues with Slack.

Review Source

JO

John O.  
Finance Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Why I Prefer Slack for BIM & Video Conferencing "

January 13, 2025

5.0

Pros

It is way too easy and fast to share large files, collaborate and conduct online meetings all-in-one place with Slack.

Cons

Slack accomplishes all my needs without posing issues on my end.

Review Source

BC

Brandon C.  
Member at large  
Entertainment  
Used the software for: 6-12 months

### "Organize Your Workplace "

February 21, 2026

5.0

A great application to use to help organize your online workspace and to collaborate with your colleagues.

Pros

A great professional work tool to help organize your company. Great for setting up sub committees and sharing tasks.

Cons

The interface isn’t the most appealing to look at but the organizational tools make up for any of those shortcomings.

Review Source

VR

Verified Reviewer  
Ceo  
Music  
Used the software for: 6-12 months

### "Slack's versatility "

January 26, 2025

4.0

It has been relatively simple and easy to use

Pros

Slack makes it convenient to build communication skills with team

Cons

It can be a bit complicated when integrating other apps

Review Source

TS

Tiffany S.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Slack Review"

January 30, 2025

5.0

My overall experience with Slack has been good. Sometimes I need to reinstall if there are issues which is a minor inconvenience. I also like that I am able to add apps to it.

Pros

I like that it provides a way to communicate with your company without using personal phone numbers. It's great for Group conversations

Cons

I don't like that only admin can @channel certain channels. As head of a department I would like to option to do that.

Review Source

AM

Anna M.  
Learning Designer and Facilitator  
E-Learning  
Used the software for: 2+ years

### "Long-time happy user "

January 2, 2025

5.0

I’ve been using Slack since it was in beta testing with teams ranking from 3-250 people from non-profit, government, consulting and the private sector and always find it streamlined communication effectively.

Pros

I appreciate the way Slack keeps all of my messages organized, especially because it is up to each team to decide how to structure their channels instead of being forced into preset options.

Cons

I can’t think of anything. The typical complaints I hear about Slack are due to teams setting it up in inefficient ways, but that’s not a software problem.

Review Source

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