# Page 4 | Slack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Slack the right Employee Engagement solution for you? Explore 24100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135003/Slack/reviews --- Slack 4.7 (24100) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 3rd, 2026 # Page 4 - Reviews of Slack ## Showing most helpful reviews Showing 76-100 of 24100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DH David H. DEI Consultant Management Consulting Used the software for: 1-2 years ### "An easy way to coordinate work and collaborate with teammates" December 19, 2025 5.0 The interface was easy to use, notifications were effective, and the messaging system kept me informed without disrupting the flow of work. Pros The interface is well organized to help you keep track of teammates, priorities, and all your messages. Whether working remotely or in the same office, it helps streamline communications. Cons There were no real downsides to speak of - it was intuitive to use and quickly became an indispensable part of teamwork. Review Source RK Raul K. Senior Director of IT Marketing and Advertising Used the software for: 2+ years ### "Outstanding collaboration that every organisation should use to increase engagement…" November 1, 2025 5.0 An excellent collaboration platform that has increased internal staff communications and engagement and one that allows us to communication with our clients. Excellent for team IMs and quick video calls and one I would recommend any organisation to use. Pros The leading instant messaging platform globally that combines chat, file sharing, video calling as a collaboration tool with hundreds of APIs with other corporate platforms. A slick and easy to use platform that provides a huge value for money for the features it provides. Cons The customer support service can be very stringent. I have required assistance with a subject access request but only the primary owner of a workspace can approve that even though I am an administrator. I feel there should be a secondary or tertiary owner who has similar levels of access which could be an area of improvement for Slack. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Slack Enhanced features and user experience in comparison. Review Source LE Lyndsey E. Labor Coordinator Events Services Used the software for: 2+ years ### "Slack User or Life" September 9, 2025 5.0 Slack has been a fantastic tool. It is definitely my preferred group communication tool and has been since I started using it in college. Pros I have used Slack with multiple companies and businesses and have loved the ease of use. It creates seamless outreach options for those in your organization without having to share your personal telephone number. We also frequently use the huddle meeting feature. Being on a team of 75% remote employees, slack makes it easy to work as a team. It makes it easy to see who is scheduled for meetings, who has read messages, and creates a shared file storage space. Cons I wish it was easier to search messages for specific key words to find information that the team has shared without know exactly when it was shared. Switched from [GroupMe](https://www.capterra.com/p/233886/GroupMe/) Slack was fairly new when I first became a user. It was immediately apparent that Slack worked much better for my working process than other options I had tried previously. Review Source Crystal V. Customer Marketing Specialist Information Technology and Services Used the software for: 2+ years ### "Slack is the ultimate team communication tool" May 6, 2026 5.0 Every aspect of helping with communication amongst our teams is amazing. It is helpful when you need to get on a quick call with a team member to chat versus talking in a thread. The Huddle feature allows for a quick face to face and it’s great! Pros Slacks ease of use is amazing and I love that we can creat channels for certain projects and include the employees that are involved for seamless communication. Cons I wish there was an easier way to find previous comments or mentions in a chat or thread. Being able to save certain conversations for yourself in a separate folder or location that is just for your reference would be helpful. Review Source IS Irish S. Platinum Desk Concierge Consumer Services Used the software for: 2+ years ### "Communication made easy with Slack" September 18, 2025 5.0 My overall experience using Slack is 10 out of 10. It truly helps communicating with my colleagues super smooth. Also, a very user friendly interface. Very easy to use. Pros What I like most about Slack is that it is super organized specially in communicating withother departments in our workplace. It really helps a lot in our productivity and collaboration. Cons None so far. Sack was one of our main tool in communicating to help resolve our guests concern and inquiry. It is a powerful tool that keeps everyone aligned and updated because we can easily communicate throught it. Review Source kM kim M. VP Customer Success Computer Software Used the software for: 2+ years ### "Highly recommend 5 stars" September 15, 2025 5.0 Our overall experience with Slack has been most positive. We use it daily with programmers, tech support, customer service associates and our administrative departments. Slack keeps everyone in the loop daily. We find it highly valuable and easy to use. Pros Slack is very easy to use. We like that you can include just certain people in a chat and not the whole company when needed. It has a great array of notification sounds so you can customize what works for you. File sharing with Slack is very easy to use when sharing and downloading. You can also share pictures as well. Cons We have not found any Cons regarding Slack at this time. It works very well for our business needs. Review Source VS Vibhore S. Logistics Lead Health, Wellness and Fitness Used the software for: 2+ years ### "Slack Workflow " April 10, 2026 5.0 Pretty good experience with it, it's pay-per-user pricing limits it to small to medium enterprises only. Pros Ease to use, good quality video and voice calls, a lot of theme options with file sharing make it a breeze in the workplace Cons The biggest issue is the always-on green light, the active status, that builds the pressure to reply instantly. Review Source VR Verified Reviewer Online Advertising Specialist and Consultant Food Production Used the software for: 2+ years ### "Slack is the workplace software anything else is subpar" April 2, 2026 5.0 Pros The whole digital workplace experience is what I like most about slack. Chatting, huddling, integration with about every productivity software we use, the emojis and the message notification sound. Cons There is nothing to dislike about slack. I believe the developers' team didn't spare an effort to perfect the user experience of the platfom. Review Source AS Alexander S. Enterprise sales manager Computer Software Used the software for: 2+ years ### "Connects the Dots" November 17, 2025 4.0 Slack connects all my day-day operations it’s so much less clunky than teams and more user friendly. Pros Ease, responsiveness and most importantly the integrations into all other technologies needed to communicate and action in one place. Cons Slacks core functionality remains the same but hasn’t really been a lot innovation or development in recent years which I’ve found make an impact. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Movement away from Microsoft and use of salesforce Review Source VR Verified Reviewer General Manager Retail Used the software for: 1-2 years ### "An app that helps you find balance between your work and personal life." September 4, 2025 5.0 All in all It’s great. It’s really helps preventing people from utilizing their personal phones for work related communication. Pros It makes being able to document things in our store channel and then being able to look back at it for reference. It’s so easy to keep all work related communication through one channel rather than having to look through messages on my personal phone. Cons The interface wasn’t too user friendly. It was difficult doing simple tasks like just adding users to channels. Review Source VR Verified Reviewer Director of Sales and Marketing Internet Used the software for: 2+ years ### "Slack Ain't Slackin'- It's A Modern Platform For Internal Comms" February 25, 2026 5.0 Awesome experience- I use it every day. I've been using it for almost a decade across multiple roles in multiple organizations. Pros Slack is an easy way to communicate internally as well as with external partners. I appreciate how you can tie Slack to Salesforce to receive notifications. We have a new deal won alert, so delivery knows what has recently closed. It's super helpful. The UX is also really friendly on your eyes. Cons I can't think of anything I don't like. Slack is our preferred method of internal communication and I've used it across multiple roles. Review Source VR Verified Reviewer Senior Risk and Fraud Specialist Entertainment Used the software for: 2+ years ### "Superb tool for internal communication" August 21, 2025 5.0 I absolutely love Slack, and always tried to help my coworkers too, to make sure they get the best use of it too. Pros Almost everything! Slack is easy to use, it's now the 3rd company I work for that uses it for internal communication. Love that it has a mobile app too, so I can be in the loop even if I am away from my computer or on holiday but need to check on some work stuff. Channels are easy to set up and managed. It's nothing to do with work, but I love that it's customisable, be it the colour theme of the app, or the most used emojis to the notification settings. Cons It can be a little overwhelming for some who is new to Slack, threads can be easily lost, at least this was what I saw most with coworkers who never used Slack before. especially if someone was tagged in a post in a channel that has lots of traffic, the mention most times were missed, because it was not in threads and if you didn't go through all the past communication of that channel, your mention was missed. Review Source Abbe M. Account Partner Biotechnology Used the software for: 2+ years ### "Slack is a great way to stay in touch daily " March 2, 2026 5.0 I highly value using Slack every day. I have used it for both personal communication (through the pandemic and now) and work communication (at a previous job) and it's a great way to stay in touch with others on various topics that are easily searched. Pros Setting up separate channels based on specific topics is a huge feature of slack. Being able to search within a channel based on topic makes finding previous discussions much easier. Cons There are a few features that could be improved by Slack (and I believe Slack is working on those with new AI features). It can be hard to note who responded, and I personally do not love threads - it's another click through that needs to happen. Review Source MG Mike G. Member of Technical Staff Computer Hardware Used the software for: 2+ years ### "Good tool, but sometimes try to do too much" August 28, 2025 4.0 Overall, slack is okay. I still believe that slack can focus on what they do rather than doing so much at the same time. One important thing to note is that slack separates different workspace very well, and this create its own set of problems. You have the very nice experience of being able to step "out" of a workspace and go to another workspace for another discussion. However, for people like me who really like to view two workspace at the same time it is cumbersome Pros I really like threading inside slack, communication feels easy and organized, I can also bookmark chats and create different channels. Cons Sometimes I feel like slack is trying to do too much. Huddle seems like a distraction because it cannot handle the multi user call like Microsoft Teams. File sharing is also quite limiting (lots of limit on how big the file can be). I have never used its calendar since we already have microsoft 365. Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) Company made a switch from Google Suite to Office 365, and because microsoft teams was bad we use slack for messaging Review Source JC Julie C. Aide Soignante Hospital & Health Care Used the software for: 1-2 years ### "Lisez cet avis avant de passer à Slack!" April 11, 2026 5.0 Pros Ce que j’aime dans l’utilisation de Slack, c’est l’organisation et la cohérence des échanges. Sur d’autres outils de communication interne, il est possible d’échanger, de partager des documents et tout ce qui nécessite une collaboration, mais vous y passerez beaucoup de temps à tout organiser s'il n'y a pas un administrateur pour tout gérer. Cons L’offre gratuite chez Slack n’est pas aussi radieuse que plein de personnes l’affirment : vous serez limités dans le nombre de personnes connectées à une visio, la taille des fichiers envoyés et plein d’autres options non indispensables mais qui, mises bout à bout, fluidifient l’expérience. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Ce choix ne vient pas de moi mais neamoins s’apprecie le fait que l’on soit passer sur Slack. Et pas de bémol ça prend en charge la connexion avec Excel Review Source Nathaniel C. Account Executive Computer & Network Security Used the software for: 2+ years ### "Essential for Fast-Paced Team Communication" January 26, 2026 4.0 Slack has transformed how our team communicates—reducing response time, boosting transparency, and increasing cross-functional visibility. With the right structure and etiquette, it’s a game-changer for productivity and culture. Pros Slack excels at creating real-time, organized team communication. Channels, threads, and app integrations make it easy to collaborate without endless emails. Features like Slackbot, reminders, and huddles help streamline internal ops and foster a fast, async-friendly culture. Cons As teams scale, Slack can become noisy and distracting without strict channel discipline. Important messages can get buried quickly, and there’s a learning curve to using threads properly to avoid chaos. Review Source DC Daniel C. Automation Engineer Health, Wellness and Fitness Used the software for: 2+ years ### "Custom emoji's make it fun" May 14, 2026 5.0 Generally great - it allows for fully remote work across a diverse team, and its intergration with things like Jira and Hubspot are actually genuinely useful. Even just how links are expanded into previews is a solid win for the app. Pros Honestly the custom emojis. Being able to create custom emojis, especially as a remote staff member, allows for consistent engagement in the culture of our workplace. Cons This is more about managing slack; essentially its very easy to end up in too many channels - but then you dont want to miss the updates. I dont think this is handled very well - you are either in the them all, or you miss out. A tidier sidebar would be appreciated Review Source VR Verified Reviewer General Manager Sports Used the software for: 1-2 years ### "Every business owner / manager needs to use this" May 5, 2026 5.0 My experience with Slack has been excellent. It allows me to stay organized and keep my teams on the same page with communications and news. Pros Easy to use, has all the features you could need, and it truly makes communication with colleagues and employees easy. Cons I have yet to find anything that I don't like about slack! All of it's features are helpful and the app is user-friendly. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Slack has more features and is more user-friendly. Review Source VR Verified Reviewer Machine Learning Engineer Information Technology and Services Used the software for: 2+ years ### "Great for Communication, Needs Better Organization" August 18, 2025 4.0 Overall, Slack is very nice and well organized for day-to-day communication. It makes collaboration much easier, but I wish it offered more ways to organize channels and keep things tidy long term. Pros Slack makes it really easy to stay in touch with my teammates. I like being able to send direct messages quickly, and team communication feels smooth and natural. I also enjoy reading channels about fun things happening with coworkers (like the book-club channel) and keeping up with company-wide updates in the general channels. Cons I can’t archive channels I don’t use anymore in a way that makes them easily accessible later. It would also be helpful to have more structure, like subfolders or directories, to keep everything organized. Review Source dN daniel N. Accountant Assistant Automotive Used the software for: 2+ years ### "Slack Overwhelming Performance " February 11, 2026 5.0 Slack is better than Asana as far as I have used Slack. It is well organized and it has a user-friendly interface making my stay pleasant. Pros Slack makes team communication easy and fast. I can create channels for different topics or projects, which keeps everything organized. It also connects with other apps like Google Drive and Zoom, so work is all in one place. I store files with Slack and they are kept safe. Cons The notifications are too many at sometimes and they become overwhelming by time making me irritated. Review Source Saleem B. Training and Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Slack - communicate with your team" December 7, 2025 3.0 Slack is a communication tool for messaging your team; allowing you to discuss projects, share files, pre-record audio or videos amongst other features. Pros We were able to integrate our TrackVia account with Slack through Workato integrations, which allowed a discussion to start in a specific channel when a record was updated or added into a view in TrackVia. You can also start a ‘huddle’ within that channel and have a video or audio conference with the channel members. Cons The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues. Review Source EK Eugene K. Full stack developer Computer Software Used the software for: 6-12 months ### "An Essential Tool for Modern Team Collaboration" November 12, 2025 5.0 Overall, Slack has become an essential part of how my team collaborates. It keeps everyone connected whether we’re in the office or working remotely. The ability to quickly share files, schedule huddles, and track project updates makes teamwork much smoother. Despite minor drawbacks, it’s one of the best communication tools available. Pros Slack makes communication within teams fast and efficient. I love how easy it is to organize conversations using channels, threads, and direct messages. The integrations with other tools (like Google Drive, Zoom, and Trello) save a lot of time. The search feature is powerful, and notifications are customizable to avoid distractions. Cons Sometimes Slack can feel overwhelming if there are too many active channels and notifications. It’s also a bit resource-heavy — it can slow down when running alongside other apps. The pricing for premium features might be high for smaller teams. Switched from [Mattermost](https://www.capterra.com/p/170524/Mattermost/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) previous tools felt bloated and lacked needed integrations Review Source FC Fujimory C. Founder Information Services Used the software for: 2+ years ### "Finally Found The Platform I Have Been Looking For" August 13, 2025 5.0 Mine has been fantastic because Slack has improved communications through video conferences, i interact with employees and customers at ease. Pros Slack is the solution i have been looking for to fix bugs and issues for Me. This platform is amazing for real-time messaging and yet it is easy to use. I manage my projects with Slack at ease and it has a user-friendly interface also. Cons I don't have problems with Slack and i love working with this software. What i will say is so far am pleased with Slack. Review Source Stefania D. Student Education Management Used the software for: 1-2 years ### "Sleek and attractive platform" May 7, 2026 5.0 Pros Its design: it's very attractive, user-friendly and sleek. I love the way it's organized per chats/tags, the fact that you can have calls on it as well and the integration with multiple platforms such as Google Drive and more. Cons Not all of its features are easy to understand. It's actually quite hard to figure out how it works at first because it's layered, but once you get the hang of it you realize it's very user friendly Review Source VR Verified Reviewer Data Scientist Research Used the software for: 2+ years ### "Essential Tool for Daily Team Communication" August 5, 2025 5.0 My experience with Slack has been excellent. It’s a core part of our daily workflow, making communication, file sharing, and project updates easy and efficient. It helps keep everyone aligned and connected, whether we're in the office or remote. Pros Slack keeps everything organized through channels and threads, and the integrations with other tools like Google Drive and Jira make collaboration seamless. The overall experience is smooth across desktop and mobile. Cons Screen sharing during Huddles on a MacBook can be a bit clunky. It’s not as intuitive as the rest of the Slack experience. 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