# Page 53 | Slack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 53 - Is Slack the right Knowledge Management solution for you? Explore 24036 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135003/Slack/reviews --- Slack 4.7 (24036) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 29th, 2026 # Page 53 - Reviews of Slack ## Showing most helpful reviews Showing 1301-1325 of 24036 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CEO Computer Software Used the software for: 2+ years ### "Slack is complex, but the best option currently available" August 28, 2021 4.0 Overall I Slack is a good tool, but it can be so much better by making it more simple/friendly to use and by improving the tagging mechanism there. Pros I like the fact that it is an internal team communication tool where all discussions are labeled under one "channel". Cons The tagging/and notifications. We miss a lot of sent messages there for some reason and I blame the tagging/notification algorithm of the software. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Slack We've been recommended to use Slack by many of our friends and eventually decided to stick to their recommendation. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Because we were looking for a more productive tool than emails. Review Source VR Verified Reviewer Web developer Information Technology and Services Used the software for: 1-2 years ### "Great messaging app for work" August 11, 2022 4.0 Pros Slack is an easy to use application, that provides a space for communicating with my work colleagues in an effective way. The way the replies to the messages are structured are great to avoid clutering. Also being able to change between light and dark mode is a must in any application, and the Slack themes are great and not too distracting at all. Cons Switching from one workspace to another can be somewhat confusing at first. Review Source MP Macarena P. Technical Support Engineer Telecommunications Used the software for: 2+ years ### "Mi experiencia con Slack" October 17, 2022 5.0 En general, me gusta mucho Slack. Es una de las herramientas principales que uso en mi día a día. Algún pequeño detalle se puede mejorar, pero estoy muy satisfecha. Pros Me gusta poder tener diferentes chats en función de los temas a tratar, incluyendo así en determinadas conversaciones sólo a personas que puedan estar potencialmente interesadas. Poder hacer llamadas y videollamadas también es fundamenta. Y compartir ficheros en un chat, mientras se habla de determinado problema, también es una función que me gusta mucho. Cons Aunque tengo configurado Slack para que me envíe notificaciones si llegan mensajes a determinado chat, a veces no me llegan (aplicación de Slack instalada in Windows). Review Source JB Jamie B. Systems Administrator Aviation & Aerospace Used the software for: 2+ years ### "Great for DevOps Teams, Project Teams, and School Users" November 11, 2020 5.0 I have used Slack as both a student and worker. As a student, Slack was incredibly important for our classes to stay on top of assignments, changes, team work, and basic communication. The university's email server constantly had issues. Slacks mobile app, local device app, and availability via web made schoolwork and school projects so easy to stay on top of. As a systems administrator, Slack's ease of use and functionality have proven invaluable. We utilize Slack for project management, systems reporting via API calls, scheduled messages, communication with our consultants on client sites that are within a secure VPN, as well as employee engagement. While we used Slack as an employee engagement tool prior to the 2020 plague, it has become even more valuable with it's trivia, polls, and the number of channels we have created to help with the strain of not seeing another human being for months at a time in some cases. For instance, we use channels for word games, posting pics of pets, posting pics of office setups, etc. It has proven a life saver. The only gripe I have about slack is the Security offerings being tide to pay structures. We used Google Suite and chose Slack based on their ability to use GoogleSSO. However, we were recently acquired and had to discontinue our use of Slack, which meant no more Google SSO. Our bill would have doubled in order to configure SSO or SAML Authentication. Unfortunately, due to this, we will be losing Slack next year. Pros \-Ability to integrate chatbots with API calls for reporting -Ability to collaborate with team members -Ability to use from beginner level and on -Ability to review old messages from departed users -Great for students to collaborate and learn with -Customer Service Cons \-SSO is only offered at lower paying tiers and it has to be with Google -SAML Auth/SSO using other vendors is only available with higher paying tiers Review Source Scott E. Founder Used the software for: 2+ years ### "It would be near impossible to unseat Slack as the king of communication software" March 7, 2018 5.0 It helps me communicate with colleagues across the world and lets me be more flexible geographically. Pros Slack simply has everything I've ever wanted it to have. Everyone knows about it, everyone knows how to use it, and nobody ever has an issue. I am part of a handful of communities there where I enjoy collaborating with people across the world, but I also use it internally for work. I have used it at my past 3 companies, and I just honestly don't know how a company would operate without it these days. There are so many integrations, so many ways to share and collaborate, and it's accessible everywhere making it very reliable. We just starting testing out Hangouts Chat, which has the only advantage of being more integrated into Google, but I don't know how it could possibly unseat Slack. There just isn't a real problem with Slack in anything that you do, so while Google may make a comparable piece of software, I doubt they can battle the network effect that Slack already has. Cons The thing I like least about this software is probably the culture it creates in that every is available everywhere all the time. While Slack addresses this with the ability to Snooze notifications, chat communications just makes you feel like you can have access to anyone and their work/information whenever you need it (and let's be honest, you always need it now). It's better for communications, but as always with something like this it's a double edged sword. The more connected you are, the more you are chained to work at all times. Of course it's the choice of the user to avoid that, but if it evolves culturally within a business because it's just so easy, then it's hard to avoid. Review Source SB Sue B. Digital Designer Marketing and Advertising Used the software for: 2+ years ### "A firm favorite to help your business thrive" December 4, 2019 5.0 I've been using Slack since early days ...it's amazing. I love that the developers pledged to keep the free plan available, to help startups and small businesses – and that the new owners are honoring that pledge. I have enjoyed creating accounts for a number of my clients over the years. It's great that all our conversations are in one place, sorted by category and that conversations can be exported. As a member of several workspaces I love being able to navigate between them so easily. Finally, it's a real boon to have a robust search facility to locate snippets of text or shared documents that would have been hard to find on other platforms. Pros Slack is the only communication app that I always have open, no matter what. What I like most is the fantastic UI. The design is great "out of the box", but the real bonus is being able to customize it with your logo and brand color palette. I love being able to set up an account for a client and give them a color link that applies their branding to their desktop app with one click. Cons Navigating set up and preferences is clunky. Some features are hard to find, especially the custom branding, which is a shame as it's such a lovely feature. Once you find the right page, the process is a cinch! To change the colors: click on the tiny arrow to the right of the workspace name to get the dropdown menu. Choose "Preferences", NOT "Customize Slack" (that opens up a web page where you can load your own icons etc). In the preference menu select "Themes". Scroll down to the bottom to access the custom feature, where you can enter the exact Hex color references or pick colors you fancy. (Pay attention to contrast of text against background). Copy the line of code from the box to share the same values with others on your team (just paste it into a message). All they need to do is click on it to apply the colors to their desktop app. Reason for choosing Slack There are many reasons, but mainly the ability to organize conversations by company, people and projects. I never miss a message and the search engine is awesome. I also love that you can customize the UI. Another feature I love is the document app, which uses Markdown. Brilliant for sharing lists and important communications. Review Source PP Piotr P. QA Automation Engineer Computer Software Used the software for: 2+ years ### "Slack - business communicator for everyone" August 23, 2022 5.0 I was using Slack in various companies throughout my career and I have to admit it is the best business communicator I was using. Its design is intuitive and incredibly easy to use. During Video Conferencing the video is usually clear, the same as the voice. Messages and updates are delivered immediately. Some useful features like reacting to messages, a three-dot icon indicating that someone is writing, screen drawing during screen-sharing, or custom emotes make communication faster and more personal. There are also, a lot of additional plugins that allow different actions inside the app. Real-time notifications from external tools (like Jenkins), the possibility to create Jira tickets directly from Slack, or reading documents from Google Drive are only some of the options. The application can be tailored to the needs of different companies, so it can handle different tasks depending on the company. The only flaw I can think of is the fact that Slack can become pricy the more users are using it. Because of that, some firms can seek a cheaper alternative. All in all, Slack is the best communicator I was working with. Its ease of use with a lot of functionalities made my work communication easier, enjoyable, and more personal than any other tool I was using. Pros Intuitive design. Easy to use. Great mobile version. A number of features and plugins. Possibilities of customization. Cons For some smaller companies, the price can be too high. Switched from [Discord](https://www.capterra.com/p/240238/Discord/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Job change, a big number of features. Review Source Bhavik Singh M. Content Strategist Information Technology and Services Used the software for: 6-12 months ### "Slack: The Tool That Sent Email Conversations Packing" July 19, 2022 5.0 The main problems we're solving is to do with communication. Since all our team members are working from the comforts of their homes, we need a place to sync all the time. Slack provides that platform. It's the place we convene and dismiss. Slack feels like home now. Everybody's connected and readily available. Pros Slack is one of the tools I didn't care about until I learned about it. And ever since I did, I've come to appreciate its awesomeness. Working in a SaaS company, with a work-from-home culture, software like Slack feels like an Elixr. There are no hassles when it comes to communication... No email. Simply interact and get the job done. The feature I like the most is its Huddle feature for 2-way audio-based communication. Overall, the software is pretty easy to use. Another cool feature is putting out status (in terms of availability). Whenever I'm AFK for lunch, I put on my availability status, just in case someone decides to reach out. It might sound small, but it works wonders when you're working from home. Another cool feature is that the messages are saved no matter how long back you or some team member (who might have even left) posted it. And there are so many integrations possible, which makes it ever so interesting. Playing trivia games daily is our team's one chance to engage in a virtual fun activity space, which is kind of fun. Also, I've had the opportunity to meet so many people in the various Slack communities. I mean there are other channels, but the quality of the network is definitely right up there. Cons Even though Slack is an awesome tool, there's still some scope for improvement here. For instance, even though I mentioned Huddle as one of my favorite features, I've found some of my teammates complaining about not being able to connect, which gets a bit frustrating. Apart from that, there are features to set reminders and put other commands to help manage things better. I wish there was some kind of tutorial available to learn these things earlier. Another thing I wish was there was the ability to put out memes. I mean, I get it... it's a serious kind of platform, but sometimes memes just get the job done. I'd like to conclude by saying that it'd be cool if we could delete our messages (maybe within 5 mins of posting) too apart from just being able to edit them. Review Source Charlie C. Sr. Software Development Manager Computer Software Used the software for: 2+ years ### "A new (and fun) way to communicate" March 1, 2019 4.0 When we started with Slack, the folks pushing it said, it will cut down significantly on your email. I didn't believe that it would but as more and more people started using it I saw a major decrease in my email. I love not having long confusing threads. If something is posted in a channel everyone in the channel gets to follow if they chose to do so. It makes work life so much easier. Pros Slack seems to have taken the lead in social media type business communication. We started using them a few years ago and have at times reviewed other systems but always came back to Slack having something that the others didn't. We started with one business unit and recently pushed it out to the whole company as our preferred method of internal communication. The product is easy to use. People seem to pick it up and start up on it in hours rather than days or weeks. While some people have other tool preferences, most people seem to like working with it. It is designed to be a fun tool. When you have read all your messages, it will say something silly like, "Your all done, here is a tractor" and show you a picture of a little tractor. Quotes will come up while it is loading although it loads so fast that you don't have time to read them - a good thing. Users can add their own quotes too. Generally it has a fun look and feel to it. Finally customer support has been fantastic (at least from a user point of view - I am not in IT and therefore not involved in set up support) I have sent messages to them numerous times with questions or suggestions and have always received a fast response back. My questions have been answered and I have even seen a few of my suggestions appear in later releases. Overall Slack is a strong, easy to use, fun product. Cons There are a few things I would like to see improved in Slack. 1. Slack gives you options to easily have private group conversations which is nice if you want to discuss something with just three or four people. Bringing another person into the group and letting them see the conversation history is not an option. I understand why they do this. They are supposed to be private messages but it is really frustrating. 2. I am a channel hoarder. I have lots of channels that I like to follow. It would be really nice to be able to organize the channels into folders so that I didn't have some many in front of me. It would also make the one channel I need easier to find. Our company didn't do a great job of setting naming standards so the channel I need is stuck somewhere in a meaningless alpha list of channels. 3. And finally, give us longer channel names! We are stuck with 22 character limit on names and no capitalization which makes Con #2 just a bit worse. People creating channels have to be creative about names which is one of the things that led to our naming standards falling apart. Review Source VR Verified Reviewer Senior Producer Computer Games Used the software for: 2+ years ### "Slack is the ultimate E-mail killer" July 10, 2018 5.0 It's almost completely replaced Email within our business, it's amazing and handled nearly everything we have thrown at it so far. It helps us connect with multi-site colleagues and with our publishers. Pros Slack is a tool that allows you to ditch e-mail in your work environment, probably for good. Since we implemented an internal Slack office environment (after about 5 minutes of setting it up) - We've found that our E-mail amount has plummeted to almost zero. Day to day chats, tasks, discussions, updates everything is now usually carried out of Slack now, we have every employee using the Slack App (as well as the windows Desktop APP) and they both work brilliantly, allowing our staff to keep up to date when out of the office on the road. Every time we've challenged Slack to fit into another area of our company structure, it's passed with flying colours, we've implemented a few simple bot's that track peoples work, (again not too difficult to set up if you're a programmer) - I cannot recommend it any higher, if your organisation isn't using Slack then you're definitely not as efficient as you could be. We've since joined a few 'group' industry slacks which keep is contact with tens of thousands of people within our sector, we can ask for knowledge, advice, or simply post job adverts all through a simple chat program. It's definitely opened doors that we wouldn't have even known about before, as well as helped us get in touch with friends, old colleagues, and new potential hires. All by joining a relevant industry based Slack channel. It has deep integration with most other software out there, (Trello, Google Docs, Calendars, etc) - It's amazing and highly recommended. Cons There really isn't much we don't like about Slack, it can become a bit of a distraction at times if you don't manage the alerts and notifications properly. I guess on a personal level, it also makes it harder to disconnect from work when out of office hours as there's always a form of communication available. None of these criticisms really fall on Slack however, and more on our work culture and rules. Review Source DP Deneb P. Captain Accessible Internet Used the software for: 2+ years ### "Pretty great way to connect with your team" August 24, 2022 4.0 I really enjoy using Slack to connect with various groups and individuals I need to interact with both inside and outside of my work organization. Adding additional connections outside of my organization is easy and then gives me access to all work-related communications inside the app I already use for work communications. Very convenient! Pros It's easy to set up new workspaces, and once they're set up you have an easy way to connect with all the people you work with simply and in either a synchronous or asynchronous way. This is especially helpful when connecting with people from multiple timezones. Cons Video calls are pretty resource-intensive so it's sometimes hard to do such things as share your screen to demonstrate a problem you're working on. Furthermore, those controls always get in the way of what you're trying to do. It would be nice if they could be minimized into a floating button, or something, that you could move out of the way until you needed them. Switched from [Discord](https://www.capterra.com/p/240238/Discord/) I think the higher ups in my company decided to try Discord but then came back to Slack mostly because the video calling was buggy on Discord. Plus it's not as widely used among the organizations we work with outside ourselves. Even when we were using Discord mostly for our own internal communications, I think we still used Slack to connect with other companies. Review Source Heather B. Executive Assistant Music Used the software for: Less than 6 months ### "Best Communication Software for Internal Communications" April 23, 2020 5.0 I think it's genuinely improved communication and increased connectivity especially during the COVID pandemic and the new working from home life. I greatly appreciate the video integration feature as well as it makes it super easy to do one-on-one or small group check-in's without tying up video conferencing software. I've actually changed most of the executive's check-in's with others to Slack calls right now! While there's definitely some business-level restrictions that can help things flow more smoothly, such as having a limit to how many channels people create, etc., Slack has almost everything I could ask for and I'm slightly sad none of my other organizations I've worked for have utilized this service! It would have saved us a lot of time and trying to contact others. Pros I'll rant slight because I love Slack so much. 1) Reminiscent of AOL Instant Messenger, Slack makes communicating internally fun, easy, and instant (depending on the response time). 2) It's encrypted! Not only can I send and receive confidential information from someone, I don't have to worry about it getting into the wrong hands. Since I often book travel on a number of different executive's credit cards, I can get all of their personal information via this chat and it's made it extremely easy to not have to concern myself with the security. 3) You can create channels for your team or organization that are fun as well as for informational and business purposes. 4) You can invite others from outside of the organization to join your Slack and can join other's as well. We have many brands each with their own Slack and can invite each other to those. 5) We love Slack so much, that at the corporate level, we're getting the Slack Enterprise Grid so that all brands and employees can communicate with each other no matter where we are in the world. 6) Super easy to drag and drop files for upload to a person or channel. 7) Tagging abilities makes sure the person you're tagging sees the post. 8) You can link to channels with pertinent information to outside sources. For example, if I want to say, "Check the #announcements channel for more info!" I can right click on the #announcements channel and copy the URL to create a link to that channel on SharePoint. 9) I love the Slack bot! Cons A few things I would like them to change: 1) Font formatting in a post can be difficult. 2) When using bullet points, I haven't found a good way to format sub-bullet points. 3) Copying and pasting can be difficult due to formatting. These are all things easily worked around, however. Review Source LM Layne M. Global Head of Product Operations Computer Software Used the software for: 2+ years ### "The best communication cool for digital workplaces" August 25, 2022 5.0 I've been using Slack to communicate for work since January of 2016. I've used Slack while working remotely as an independent contributor, a team lead, a manager, and an executive and it's wonderfully easy to use. I've tried other tools like Discord, and I don't like them anywhere near as much as I like Slack. Pros It makes it simple and easy to communicate with everyone on my globally distributed, 58-person team. Cons It's really expensive for big teams like mine to upgrade because it costs $5-10/user/month. It means we're stuck using the free version and our history of communication gets deleted after a month or two. Alternatives considered [Discord](https://www.capterra.com/p/240238/Discord/) Reason for choosing Slack More intuitive. Discord doesn't preserve message history even with the highest paid version and that's the only reason I would move off of Slack (not being able to afford the upgrade that preserves message history). Review Source MM Malou M. CEO Broadcast Media Used the software for: 2+ years ### "Slack review 211" August 23, 2022 4.0 Pros Sharing file and messaging the best of it is privacy Cons Nothing less I review it to best at it's best work Review Source MB Mitch B. Senior Accountant Accounting Used the software for: 2+ years ### "Slack was a very useful tool for firm-wide as well as interpersonal communication." October 25, 2022 5.0 My overall experience is very positive. I would absolutely recommend it and appreciate how each user can tailor their own experience based on what they needs to see and how to work most efficiently. Pros What I liked most about slack was the searchability and the ability to manage your messages/channels. Slack allows you to create different channels for different teams or topics, which allows for each channel to only contain the people and information it needs and makes it easier for important info to not get lost in the jumble of one big communication chain. On an individual level you can easily mute or star channels depending on whether you want to see it more or less frequently. Extremely user-friendly. Cons One of the difficult features about slack was that there is not a video-call feature included. Other software has this capability and it can be cumbersome to have two different software for video and text communication. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Our company wanted a more robust messaging software. Review Source VR Verified Reviewer Senior Business Intelligence Analyst Insurance Used the software for: 1-2 years ### "Robust Project Collaboration Tool" November 17, 2019 4.0 My team uses Slack to collaborate on web analytics, web apps and web design projects in an agile style of project management versus waterfall. So, we can make enhancements to analytics and design in an incremental fashion and avoid doing lots of changes in one big release. This ensures maximum development work done with less errors. Our overall experience with Slack has been smooth which results in completing more projects successfully to meet stakeholders' needs in less time and with less mistakes. Pros Slack offers channel creation capability which has helped my team collaborate efficiently on specific projects such as analytics. We are able to share questions and files around code changes for analytics enhancements. Once an update is about to be made to existing code, our developers can reach out to the business analyst and get more clarifications on his analytics requirements. Whenever there is a new notification sent within the analytics channel, the business analyst will receive an email update so he can respond right away. Other users of the analytics channel, can also jump into the conversation, if needed. Cons To get maximum benefit from Slack, I feel its users always need to have the Slack app open in their smart phone or laptop. Since I also use Gmail and Google Hangout to collaborate, it's challenging to respond to messages in Slack right away, when I am also chatting in Google Hangout or checking my emails in Gmail. If Slack can be integrated more seamlessly into Gmail as a chat window so I can see latest Slack messages within Gmail itself, it will make my office life more productive. I also feel Slack is meant for developers and project managers who have technical background and not for non-technical business users or managers. So, many business side users are left out of the Slack world and need another way to communicate with IT. It will be great if Slack tool is made more business friendly to increase adoption. Review Source JS Jennifer S. Co-Founder Construction Used the software for: 6-12 months ### "Great Tool For Organizing Communications" October 19, 2022 5.0 I cannot over emphasize the need for clear and consistent communications, especially when working with a team that is frequently spread out over a region. It keeps our flow and processes moving smoothly and makes it very simple to reach out and chat with one another through out the day. I feel like Slack is a valuable addition to our company. Pros The ability to customize channels and lock them for management conversations versus daily chatter has been an absolute blessing. This makes it so that our team knows where to go to result on their day, drop a marketing idea, or ask a question. The 'slack bot' is especially helpful in auto timing a nudge for sales results from the team or nudging managers to drop topics for the next meeting. Cons Integration was simple, setting up is easy. It's as natural as texting or using messenger. The channel lay out can look a little messy, I wish we could nest it down a little. Otherwise, I have no complaints. The free plan and the paid plans are fantastic - we have used both. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Slack Google Workspaces, Meets and Chats feel scattered. The information is laid out like a computer desktop. Sterile and not intuitive at all. Slack is set up in a format that is similar to the messaging and emailing platforms we are already used to without a bunch of extras in the way. On top of this ease of use and adaptability, it remains simple. There are no extra features getting in the way, no constant upsells. It fills the need perfectly without slowing anyone down. Review Source Israel V. COO Computer Software Used the software for: 1-2 years ### "Slack una gran herramienta para la comunicación en un equipo de trabajo" October 23, 2022 5.0 Slack es una gran herramienta que nos ha servido para llevar una mejor comunicación entre nuestros equipos de desarrolladores. Pros La creación de canales, los mensajes y notificaciones en tiempo real junto la integración con otras plataformas hace que sea un software sumamente eficaz para la comunicación dentro de un equipo de trabajo. Cons Las notificaciones al responder un hilo, cuando alguien responde un hilo a tu conversación esta no te notifica con algún sonido cómo lo hace al responder directamente. Review Source Jitendra B. Blogger Writing and Editing Used the software for: 2+ years ### "A reliable tool for communication and task management" October 18, 2022 5.0 My overall experience with Clipchamp as a blogger has been decently fair and I am happy with it. I can easily communicate with the editorial team, send them attachments instantly and also keep myself sorted and well-organized throughout the day. Pros I absolutely love the communication feature, as well as sharing feature which is very important to me as a blogger. The notifications, private messaging and mentions are other features that make it a great tool. The non-choppy, smooth performance is certainly recommendable. Cons The audio and video quality is certainly in a need of immediate improvement. With choppy movements and unclear audio quality, the participants generally can't feel one on one chatting expeirence. Review Source KC Kaushik C. Cloud Security Consultant Information Technology and Services Used the software for: 2+ years ### "Review of Slack" September 13, 2021 5.0 Slack is the fitting programming for little, medium, or enormous organizations, this product is equipped for adjusting to any workspace and permits all areas to keep up with wide correspondence that assists them with having a superior sharing of data and information vital. Its talk channels are truly steady, it has an ideal interface that is extremely simple to utilize and very agreeable. The visit channels are exceptionally finished, permitting you to move a wide range of records and offer any picture with the individuals from the talk channels. It doesn't make any difference in case Slack is in the venture area, or in the Sales area, it will likewise get noteworthy outcomes execution, arranging, and work correspondence. Pros The fundamental component that I love about Slack is the part beneath the principle board, where I can get to uninitiated messages, explicit strings of discussions and furthermore gives me admittance to every one of the notices that have been during my vacation . Moreover, I additionally have a perception of the messages saved in this segment, so I have everything in one spot, everything exceptionally coordinated. Cons Slack's inquiry framework is one of the provisions that doesn't work effectively. This inquiry framework has a long defer when I embed a word in the pursuit, it consumes a large chunk of the day to play out the hunt, what's more, it doesn't show every one of the consequences of the looked through word, it just shows the most extraordinary and latest outcomes. Review Source VR Verified Reviewer Head Of Paid Digital Accounting Used the software for: 2+ years ### "Top team communication app – with the right integrations, and for the right team " October 1, 2021 5.0 Great - for the right team and with some tweaks and integrations. Pros I love how easy it is to use, its wide variety of emojis (you can add more!), integrations (birthday bots, polls, gifs, you name it), and its mobile app as well. It's the perfect team chat app, if your team is not too big, and if you're using other tools via integrations (e.g. instead of Slack calling, use Google Meet and integrate with Slack to set up a video call in two clicks). Cons It can get very very noisy as the team grows... To the point that I ended up avoiding it most of the time (mute everything but my own name tags and direct messages) once our team hit 30 people... Its calling functionality is also very bad. Review Source Noime T. Customer Success Manager Hospitality Used the software for: 2+ years ### "The socmed in remote work environment and great for collaboration" October 1, 2022 5.0 It is great for easy collaboration with my teammate from another location. It is like we are working in the same place since the huddle audio is quite clear if you have a great internet connection. The screen sharing makes it easy for me to ask questions or send instructions to my colleague. Pros The huddle feature and because you can upload custom emojis that your team can use as a react which is sometimes very funny. It is also nice that it integrates with giphy and you can choose a lot of different gif for reacting to a post or feel-good messages. Cons It does not integrate well with gmail so you receive notification on gmail and slack instead of just having the notification on slack and just looking on slack when you receive work emails. Review Source VR Verified Reviewer Analyst Venture Capital & Private Equity Used the software for: 6-12 months ### "Create application with the host of integrations and multitude of functionalities" August 14, 2022 4.0 My overall experience with Slack has been great. It’s been easy to use affordable for our teams, helps us work remotely. Pros User interface and user experience on the software has been excellent. The software has been designed in such a way that it is extremely intuitive for a new user to be using. It also provides us with an integrated host of features such as video calling, audio calling, screen sharing which has proven to be extremely useful for our teams. This product has been especially helpful during COVID-19 Cons The pricing of the software is mid tier and we believe even though it is offered by Microsoft, the pricing can be slightly more affordable especially for smaller teams in SMB businesses. Review Source VR Verified Reviewer Director Government Administration Used the software for: 6-12 months ### "Slack for Collaboration" March 24, 2022 5.0 We started using Slack as a way of communicating with each other and as a way of sharing materials easily. It does all those things and more and we love it. Pros We use Slack for a number of things. We love that it has a very nice in house messaging system that keeps us all on the same page rather well. We use it's file sharing feature all the time as well. The channels make it easy to post relevant information to different topics and have real time collaborative feedback on those projects that are relevant to my team members who are on those projects without clogging up the inboxes of other team members who aren't. Cons So far, we haven't found much that we don't like. It would be nice if there was a few more options, perhaps, that allowed for personalizing fonts or styles when writing to do lists or posts for yourself, but it isn't a major hangup. Alternatives considered [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Slack We chose slack because it didn't require that we have a subscription to Microsoft (for Teams) and because it seemed a lot easier for our non-Facebook using staff to use (as opposed to Workplace). Review Source BP Bill P. General Manager Restaurants Used the software for: Less than 6 months ### "Same Page Your Small Business" August 24, 2021 5.0 I'm a huge fan of slack to help my team that works across different shifts and may not see one another regularly to get on the same page with one message. I love that historical information is there for new employees as well. Pros I love the ease of on-boarding. We went from a bazillion emails no one read to message boards that allowed others to be accountable to their peers in a matter of minutes. I also really appreciate the smooth integration of things like digital photos in messages. This allows us to take photos from the shop floor and them into well formatted messages in no time. Cons I found the GSuite and Asana integrations cumbersome and generally not a value-add for our business. I also appreciate that we can cross over with others that also use Slack, but still find myself tied to email for outside communications. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) My team was tired of endless emails that were bundled next to travel deals and amazon notifications. This puts all of our company comms on one page. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.