# Page 57 | Slack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 57 - Is Slack the right Knowledge Management solution for you? Explore 24036 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135003/Slack/reviews --- Slack 4.7 (24036) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 29th, 2026 # Page 57 - Reviews of Slack ## Showing most helpful reviews Showing 1401-1425 of 24036 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Liam M. People Operations Manager Computer Software Used the software for: 2+ years ### "The Business Communication Tool of it's Time" August 16, 2019 5.0 Honestly, this software just doesn't have competition at it's level and they have a stranglehold on this market, as they deserve. Between Spark, Skype, and Hangouts, they're really the Nickelodeon to Disney. Although they'll stick around, with the ability for them to add so many integration possibilities by not only their own development but other companies wanting to allow their own software's workflow to somehow run through Slacks platform. It's just a simple platform with so many functionalities and possibilities. Pros Availability. Simplicity. Instant transferability between devices. Customizability (yes, it's a word). One of my favorite pieces though is the ability to integrate so many other applications into and out of it. Get to that more in a moment... Cons This is petty but one of the largest issues I run into is when in the office and have Slack running on both my iPhone and my MacBook, sometimes I miss important, timely messages due to device priority. If the laptop screen is still open and I'm only a room or two over in another meeting, my phone will not receive the messages from the laptop until my screen times out and the rests. Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Slack The overall span of functionality just trumps all other. As a software company, with the ability to run so many planning, tracking, and actual development applications through Slack, it allows for so much coordination and management directly from your office seat. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) We made the overall switch from Google for Business to Office 365 and at that point it just made sense to look at tools outside of that ecosystem. Review Source VR Verified Reviewer Senior IT Consultant- Team Lead Information Technology and Services Used the software for: 2+ years ### "Best-of-Breed Messenger Platform" October 11, 2020 5.0 Been using Slack and admin in Slack since 2015. It's gotten a lot better and they definitely list to customers and what we want to see. Pros \-UI is very easy to use for anyone to jump right in -Easy to navigate and admin -THE platform companies use to chat. Far better than GChat, Teams -Customizable to user -TONS of integrations -Shared channels with our clients or companies we are clients of. Easy to manage and end when contracts end. Cons \-Pricing. Definitely need the "Plus" license for HITRUST compliance and it's 2x more than a standard license. Paying twice as much just to have a feature we haven't used in over a year did not make the Finance team happy. Also need Plus to use onboard/offboard functionality in Bettercloud automations. -Recent outages. Since march 2020 we've experienced issues almost every month even though Slack's status website only reported 3. I would get spammed with emails or Google Chat(our backup if Slack goes down) messages asking me what to do. I can't do anything, they went down. -Private channels are invisible even to admins- even as the admin I can't see private channels which have been a problem when trying to create a channel but getting an error that channel already exists. -When inviting users, add them to a user group that automatically that would add them to all channels they need like Eng, CS, Sales each get their 5-10 channels automatically. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Slack FAR more powerful with integrated apps like GSuite, Atlassian, and other platforms. Review Source Balveer S. Student Computer Software Used the software for: 1-2 years ### "Everyone should use Slack " August 29, 2022 5.0 Pros I liked the following features the most: 1. Reminder feature on a message 2. Real-Time notification feature, with email integrated 3. Web based tool instead of installing the app 4. Arranging meeting with the peers 5. Making threads inside main chat 6. Viewing Code snippets Cons Slack is very good tool when it comes to sharing files, code snippets. But I found out that my peers are much more interested to use WhatsApp instead of Slack for instant messaging. As most of the time the other user who haven't enabled the notifications, would not receive the message instantly. Switched from [Discord](https://www.capterra.com/p/240238/Discord/)[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Easy to use & seems more professional. Review Source VR Verified Reviewer Senior Account Executive Computer Software Used the software for: 2+ years ### "Look no further - superior to Microsoft Teams" October 13, 2022 5.0 Pros As a former user of Microsoft Teams and longtime user of slack, I can confidently say that Slack is far superior in functionality and it's ease of use. Slack gets the job done and is very reliable. It's ease of use and reliability are what I like best. Cons Slack used to include notification banners on the desktop icon (on Mac) showing how many unread messages you had, they have since removed that and have limited banner notifications which I wish they brought back. Review Source VR Verified Reviewer Open Innovation Manager Hospital & Health Care Used the software for: 2+ years ### "Useful but not exciting." October 11, 2021 4.0 Good but very, very focused usefulness. Not exciting. Pros It was the first instrument that I used that solved the problem of creating channels of communication for a Team to use within the same subject with possibility to stratify subjects with referral domains. Still I find it very robust under this feature. Cons A part form the originality of multi-channel comms under several subjects / domains the rest of features is standard and does not create any “wow” to move to this platform as “the one”. The easiness if use for beginners could be improved. Review Source CR Caitlyn R. Editor-In-Chief Entertainment Used the software for: 6-12 months ### "Great Team Communication Software For Anyone Just Starting out" October 23, 2022 5.0 My overall experience with Slack has been alright. I loved the communication features and the fact that it was perfect for my team and I when we were just starting out. It really gave me the power to start my team even though I didn't really have the budget for a centralized communication software for my business at the time. The ability to coordinate and communicate with me team in real-time, as well as guest freelancers and others was great. It served us very well for the time that we used it. I would highly recommend this software to anyone who is looking to get started using a multi-person communication software for their team. If you are looking for something that is geared more towards focusing on tasks and project management as well as communication, I would recommend looking into something different. Pros The great thing about Slack is, first of all, it has multiple pricing plans. Especially, the fact that its first pricing plan is completely free. So it is great for anyone who is just starting a team, whether it be for a start-up for either a non-profit or a business. You have the ability to share files, communicate in real-time, receive real-time notifications, and communicate with multiple people at once. As well as do some small project management functions. Cons The only shortcomings I would say Slack has, is the fact that they are obviously a software that is mainly built for the purposes of communication between people in real-time. More like a glorified messenger app. So the file sharing, collaboration, and other project management features leave somethings to be desired. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/) Reason for choosing Slack We decided to choose Slack because they had a Free option to start. So, I felt like they were the best and most accessible option for someone in position who was just starting out. Switched from [GroupMe](https://www.capterra.com/p/233886/GroupMe/) GroupMe was just a text messaging app and we needed something capable of doing more. Review Source JH Jenny H. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Slack for Online Entrepreneurs and Coaching Programs" August 31, 2021 4.0 I love that slack creates an organized platform for project based teamwork. I have used it only in the capacity of online group coaching programs for entrepreneurs. Of the multiple times my group programs have used this platform, I've ended up turning off notifications and not being an active participant due to the overwhelm of notifications. The downside to this platform is that the notification system is not very customizable and it feels like you're in a group chat 24/7. The upside is that you can easily find the topics you would want to follow and it's easy to respond to the members posting on the platform. The downside is that there are so many notifications that often they go unanswered because the person misses the tag, so it's like following up via an email in a corporate setting when somebody misses it. That gets frustrating. Pros I love that the Slack program offers flexibility to create teams and group conversations where everybody can stay on track with the ultimate goals. Between the app and the desktop version, you can stay connected on the go and while you're working in the office. Cons Slack offers you the ability to get "pinged" when someone posts a DM or a comment on threads. However, the notifications get annoying and distracting really easily (picture a group chat on your phone all day) and there was no easy way to limit the notifications that come through in a customized way. In fact, after turning off the notifications and trying to turn them back on, I'd end up missing the ones I needed (bug in the system?). I found the platform annoying when it worked and annoying when it didn't. Review Source Sanskriti G. Implementing Slack at work was an absolute decision. Information Technology and Services Used the software for: 1-2 years ### "Implementing Slack at work was an absolute decision" October 9, 2020 5.0 We implement slack for inter-office communications. Slack made the communication possible and managing workflows was a lot easier. We often use slack for real-time messaging not, particularly for archives. Overall, slack has enhanced our business productivity, collaboration between project teams, and managed to provide streamlined communication. Pros Slack was easy to use and implement at work. The web version of slack works completely fine. The slack interface is streamlined and ideal for business communication. We are able to replace emails at work and use communication on slack, which is quick and easy for project teams. The most significant thing I loved about Slack is, it can be integrated with other productivity, communication, and collaboration tools to make the work more streamlined and can be an optimum choice for automation and scripting. Cons The only downside to this application is its pricing. The standard plans lack most of the important features, so we thought of upgrading to Plus. Since the price is based on per person per month, we found the pricing for Plus too high. So, we had expected if the price could be pay-per-module, but that can’t be helped either. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Slack Slack is easy to use and implement at work. Well, it has ability to integrate with lots of apps, and outruns all other alternative applications in performance. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce has lot of complexities at work and all we need is an easy and efficient tool to beat the performance. And we found Slack worthy of it. Review Source CR Cole R. Operations Specialist Consumer Goods Used the software for: 1-2 years ### "Slack is Much More Than Just Messaging" April 1, 2020 5.0 Simply put, Slack solved the issue of under communicating within our business. The software added a new medium that allows employees to solve problems faster and complete tasks sooner by eliminating unnecessary in-person discussions and remain connected even when remote. Working from home continues to become more and more popular and Slack has now become absolutely vital in allowing that to be done. We're able to chat, phone and video call, screen share, file upload and more! We are very pleased with how useful the software has proven to be. Pros Slack's list of pros far outweigh the software's cons. Most importantly, Slack is extremely simple to install and learn! Everything about the user-face is intuitive and looks very similar to tradition messaging applications. Certainly, the messaging functionality of Slack is the greatest pro. The software is available for all computer devices and smartphone devices which allows everyone to stay connected whenever and wherever they need to. Another tremendously impactful pro is the screen sharing function; this is critical to successfully working from numerous offices or from home. It allows us to walk through problems as they arise and creatively collaborative on visuals. Lastly, Slack has the ability to integrate with a users Google Drive which makes file uploading and sharing seamless!!! I could go on but there are ultimately some of the greatest takeaways. Cons One of the greatest cons many employees have identified is the software's nagging "unread" notification. A new/unread message badge will appear on both the smartphone and computer applications for a message that has often times already been read. This occurs when the incoming message is received while the application is already open on a device. For instance, like many of us do, I keep the my application open in one of my dual monitors (meaning it is open at all times) and if I have the chat open to Sally's chat and Sally messages me, I will have a new message notification until I click "Mark as read" within our already visible chat. It's a rather small con but it sometimes creates confusion. Review Source RS Ryleigh S. Account Executive & Content Manager Marketing and Advertising Used the software for: 2+ years ### "Much better than Hipchat" September 23, 2021 5.0 Overall, Slack is my favorite communication tool I've used. My company used Hipchat prior to Slack and we all rejoiced when the switch was made. It's more intuitive and much more customizable. Pros I like how I can set my own color themes and pick my notification sound. I have access to all the Apple emojis as well as Slack's fun emojis to set a status. The developers in my company have created new emojis as well and those are fun to use. Slack is the easiest way – and I have several tools at my disposal for this including Google Meet, Zoom and Uberconference/Dialpad – to do an audio call, video call or screen share with one other person. I prefer to use Google Meet for meetings with several people, but my go-to is slack for a call with just one other person. The pencil tool to highlight something is so handy when someone is sharing their screen with me. When on a call, the little phone emoji appears next to my name so others know that I'm on a call and can't respond right away. I like being able to respond to a message in a thread too. My company has a channel for everyone in the company and the notification can get out of hand if lots of people are responding back and forth. But threads simplify that and make it so I can respond to a message in a thread versus the entire company seeing it. They can see the thread if they click on it, but it requires an extra step. I also love the shortcuts for sharing gifs from giphy, setting reminders and others. Oh, and setting notification preferences is amazing. I have my Slack set to only receive notifications during certain hours during the day so I'm not getting them all through the night and before the next workday starts. Cons I don't like that I can't create a Slack channel on my own. My company has it set up that only the admins can create new public and/or private channels. I can create a group to direct message with, but that's it. If I want a channel created, I have to go to the admin. I think this is more of a gripe for my company making that rule and not a Slack thing, though. I also wish I could blur my background or set a fun background like you can in Google Meet and Zoom. Review Source JAW Jared Allen W. Data Entry Specialist Information Technology and Services Used the software for: 1-2 years ### "Top " August 18, 2022 5.0 Generally, experience is very useful and helped in sorting out the group correspondence quite well. Professionals: The best thing about slack is group cooperation and correspondence. The gathering and classifications in view of the subject are very great and help in the isolation of content in light of need. Also, it is very organized and easy to communicate especially in posting in thread. Pros Slack assists you with talking and communicating with specific individuals and groups inside your association or different associations with Slack rapidly. It likewise allows you to track all that individuals have said about a thought so you can look by catchphrase for a particular thought. I love it. I use it consistently, and you might actually say it's the collective conscience for the association. It's such a ton lighter than an email client, and I want to do my help tickets with different associations with it(honestly, there's likely an application for it out there). This leads me to another incredible point; Slack is perfect for rapidly imparting thoughts and coordinating a few applications. Pretty soon, the association between SF and Slack will improve, I'm certain. Your association needs Slack in the event that it can manage the cost of it. It is priceless for diminishing the time it takes to team up and use aggregate insight. Cons Allow me to begin by saying you're likely not going to find anything better than Slack. These reactions are enhancements to the item I think ought to be made however are in no way, shape, or form a legitimization for why you shouldn't utilize this. Email is killing your business by making you and your group sit around idly. My one test with any undertaking application is that it can get somewhat hard to figure even to design every one of those settings(email is more awful at this than Slack). I wish that settings were suggested in view of the use of highlights inside the application. Kindly assist me with figuring out how to involve Slack in additional useful ways. Kindly don't make me swim through help articles and directions. All things considered, put the button to switch the setting in a pop-around directly in the center of my work process or in a notice on Slackbot so I can roll out the improvement there and see the reason why it will assist me with being more useful. Warnings are difficult to make due, however, they're getting better at that. Simply realize I'm suffocating and would cherish a component worked in that offered the response to FAQs by utilizing some ML(apps that do this are too costly on the API to be worth the effort). I'm a well-informed authority and get pinged with a lot of DMs and's in channels that basically have similar responses. Assist me with volume so I as a solitary individual can help more individuals. Some something to think about. Also, they Review Source Sourabh S. Software Developer Computer Software Used the software for: 1-2 years ### "Slack makes business communication easy, efficient and engaging" August 7, 2021 5.0 I have enjoyed every bit of using slack, it gives me a feeling of using a robust yet state of the art communication platform. Hats off to the folks at slack, keep the good work going !! Pros It has carved a new segment in business communication and remote collaboration. Right now it is the gold standard as far as combining email and chat go. The User Interface is peppy and fun. The User Experience is very intuitive and efficient. We can edit messages that were sent without much noise. Love the slackbot as well it is very effective if used correctly. There are some really cool geeky features like Marvin etc which add the much needed spice to the remote work environment. Cons I haven't seen/used a native audio or video calling feature on slack, there are some advantages of having 3rd party video conferencing integration support but an inbuilt audio and video calling would have made this an absolute front runner in its segment. There should be a feature to notify when someone has logged in back to slack. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/) I changed my workplace hence i had to switch to slack. But overall iam very happy with the experience of slack compared to its peers. Cisco Jabber is just out of date in comparison to other chat applications. Microsoft teams is too worried about not eating into Microsoft outlook's market share and shy's away from supporting a full fledged team colloboration support features. Review Source IB Ian B. Prevent Manager Information Technology and Services Used the software for: 2+ years ### "Wonderful and Colorful Communication Application" June 19, 2023 5.0 Slack has been an essential communication tool for our team. It has been very effective at keeping us more connected and working on issues. Administration of the application doesn't take to long to learn. Pros The chat feature keeps our team connected across many locations we service. The huddle feature allows us to easily speak to each other in conferences and collaborate. Slack has a lot of features and options we can configure specifically to our needs. It has a nice layout that keeps users engaged. We are able to setup our alerts to notify us in slack channels and keep our NOC team aware of real time issues. Cons Slack does not integrate with Microsoft Teams and some of our clients are unable to chat with us. File size restrictions make sharing pictures and screenshots frustrating to open. There are no language and parental monitors. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Slack Slack had better integration with our team and clients. We are able to have external channels with our clients that use Slack and speak to them in real time chats. The cost for Slack was better than Microsoft Teams. Review Source MPM Marlyn Patricia M. gerente Health, Wellness and Fitness Used the software for: 2+ years ### "Si tienes una empresa online debes usar slack, no hay duda alguna" September 17, 2022 5.0 Pros Si tienes una empresa online debes tener esta aplicación, es sumamente fácil de utilizar, es más que una mensajería de trabajo. Puedes comunicarte con todo tu equipo, enviarles tareas sobre las cuales deberán trabajar, enviar notas de voz, videollamadas, compartir archivos, todo sin salir de una aplicación. Puedes hasta ver cuantas horas de conectado lleva tu trabajador. Cons No puedo decir nada que no me guste, realmente TODO me gusta de esta aplicación. Reason for choosing Slack en realidad ninguna, este es la mejor aplicación, todos deberían tenerla. Review Source vaibhavi S. Devops Engineer Information Technology and Services Used the software for: 1-2 years ### "Features and capabilities of Slack" June 19, 2023 5.0 Pros The features which are really making impact in my own experience are it's seemless communication this gives user a real time feel during conversations ,it also helps users to keep their workspace more organised by making dedicated channels for specific projects or teams and the easy integration it provides with different tools such as project management platforms, video conferencing tools or file sharing service is amazing, this really helped me in uplifting my organisations business needs. Cons The one thing which i dislike about slack is that In busy Slack workspaces or channels with high activity, it's easy to experience information overload. The constant flow of messages and updates can make it challenging to keep up with important conversations or locate relevant information. Review Source SS Shikha S. SEO Executive Marketing and Advertising Used the software for: 6-12 months ### "Slack: Transforming Team Collaboration in the Modern Workplace" June 26, 2023 5.0 I must say, I've had an incredible experience using Slack! The interface is so easy to use, and with all the collaboration tools and integrations, it's definitely improved our team's productivity. And let's not forget about the security features - they're top-notch! Honestly, Slack has completely changed the game for us. Communication is effortless and teamwork is seamless. If you're looking to boost collaboration within your team and streamline your workflows, I highly recommend giving Slack a try! Pros Slack has revolutionized team collaboration with seamless communication, organized information management, intuitive collaboration features, and powerful integrations. The ability to customize notifications and the accessibility provided by the mobile app further enhance the overall user experience. As a user, I am impressed by how Slack has transformed how my team communicates and works together, boosting productivity, efficiency, and overall success. Cons Despite its numerous strengths, Slack does have a few areas that could be further optimized. The learning curve, notification management, file organization, and search functionality are aspects that I found to be slightly challenging. However, it's important to note that these limitations are relatively minor compared to the overall value and benefits Slack brings to team collaboration. With its ongoing updates and commitment to user feedback, Slack has the potential to address these concerns and continue to evolve as a leading collaboration platform. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Hey there! We've recently switched to using Slack for our team collaboration, and it's been a game-changer! The experience is much better, and we love its easy use. Plus, the integration with other apps is seamless, and many communication channels exist. The search function is also super robust, and sharing files is a breeze. We've even been able to integrate third-party apps, which has been excellent. Overall, it's helped us to be more productive and work more efficiently as a team. We're thrilled to use Slack and can't imagine returning to our old platform! Review Source Laura G. Photographer Photography Used the software for: 2+ years ### "Top notch project management software" May 14, 2022 5.0 Nothing but a wonderful experience so far with Slack! I went from a basic free account to a paid account, to explore all features and enhance my experience with the software as well and it's absolutely been great! Pros I love how easy it is to use, implement, share, invite team members and start projects within Slack. I have tried a lot of software for productivity and this one is by far the most interactive and fun! Cons There is nothing I don't like about Slack! Well, maybe that I missed the lifetime Slack deal on AppSumo... that's what I don't like ;) Reason for choosing Slack Ease of use, user interface and company ideology Review Source Luke A. Account Director Marketing and Advertising Used the software for: 2+ years ### "I sometimes wonder how collaboration worked before Slack" November 13, 2020 5.0 I find it hard to remember life before Slack. We all worked in a single open plan office but, like most offices, still communicated predominantly from our desks. Our go to IM tool was Skype and it was an easy way for conversations to get siloed. Slack brought those conversations out into the open, made them discoverable and brought in automations to make them richer. If you're debating whether to use Skype or Slack there really is no contest. I'd also suggest it outperforms Teams and other competing collaboration and instant messaging tools for it's deep integrations. Pros Real-time instant messaging, file sharing and integrations with key apps that automate important proceses mean a high percentage of tasks can be managed all in one place. Cons Threads are often difficult to keep track of. Slack has done its best to elevate Threads but I still find myself missing things when people don't @ mention me. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Slack Better integrations, better interface, more automations, better suited to a creative/tech environment Review Source VR Verified Reviewer Communications Officer Mining & Metals Used the software for: 1-2 years ### "Slack Review for New Users" August 12, 2022 5.0 Slack is best for people who are working remotely especially if you are collaborating with different teams. Pros I like how we can easily segregate channels and groups with different people to manage teams and tasks better. Cons In terms of project management, there are better tools for tracking your tasks. Slack is more of a communications app for teams rather than a project management tracker. Review Source Jean-François P. Marketing Strategist Human Resources Used the software for: 2+ years ### "Great communication tool for small businesses" August 13, 2021 4.0 Really like my experience with Slack. Simple, easy to use and most people appreciate it. Even though the data history is something we would really want in the free version, we got used to write important stuff outside of slack (by email or on Discord) and it doesn't disturb us that much. Thanks Slack! Pros It is really easy to implement and configure Slack in a small organisation. Obviously, the free version is a great deal with a lot a good features. Cons The paid version would be too expensive for our fast-growing organisation so it would be really nice to have all the data history in the free version. We are considering switching to Discord mainly for this reason. Review Source NB Nicholas B. Marketing Copywriter Computer Software Used the software for: 2+ years ### "The best way to communicate asynchronously" April 15, 2023 4.0 I love using Slack for what it does best: keeping important communication out of my email inbox. I hadn't used it much before my current job, and I'm very glad I was introduced to it. If I ever worked for a company that didn't have a tool like Slack, I'd make sure they acquired it ASAP. Pros As long as you've used tools like MSN, AIM, or Facebook Messenger before, you'll be able to pick up Slack in minutes. That makes it a super valuable tool, since deployment is so easy.Creating channels to manage the communications of multiple teams across different topics and projects is incredibly valuable — it keeps communication from getting too messy.Slack integrates seamlessly with a ton of super valuable apps, including Asana, Google Drive, and Google Calendar. Cons One of the unfortunate drawbacks of Slack is it's created an entirely new problem in replacing email; too many notifications. I personally keep Slack off of my phone, since I know other folks have trouble dealing with so many notifications. This might be less an issue with the tool itself, but rather with the tool category. Be mindful that you'll need processes around this stuff if you use Slack or one of its alternatives. Review Source VR Verified Reviewer Sr. Web Developer / Manager Marketing and Advertising Used the software for: 2+ years ### "Great Product for Agencies and Project Managers" October 15, 2021 5.0 Experience has been really good with this software and I don't see us changing any time soon. Pros Slack is a really easy to use program that allows for collaboration between not only workers but also clients. Cons As of right now I have no cons for this software. Great Product. Switched from [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/) Issues with the program. Review Source GS Gaurav S. Senior devops engineer Automotive Used the software for: 1-2 years ### "Slack is the best collaboration tool in Today's agile world" September 20, 2021 4.0 Overall slack is very good tool for collaboration and we have been using slack for more than a year now. We have rocket chat and even teams but our team has lot many channels created on slack and using slack pretty extensive. Overall good tool in project management. Pros The best feature is , it is real time messaging app. The slack is very much faster as compare to other collaboration apps. The integration support with third party platforms such as Jira, outlook , etc is amazing. The emojis pack is pretty extensive. You can create public, private or shared channels in slack. The events reminders and quick commands are useful. The other person can point the screen share which helps understanding the context. Cons The audio calling feature is quite disappointing. The call sometimes drops unexpectedly. Sometimes it takes lot of time to load slack app. Conversation gets deleted within 90 days. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Slack Better features and real time messaging Review Source DB Dominique B. Customer Service Manager Broadcast Media Used the software for: 2+ years ### "Slack is a Life Saver! " August 20, 2022 5.0 Slack has been a wonderful experience, it's essential for the communication within my own department/team and through our company. Pros I love being able to quickly message my team about customer issues, use different channels to communicate about different topics, speak with other teams about other projects and escalate quickly in a huddle/call when things are going wrong without having to compromise someone's privacy using cell phones. Cons There really isn't anything I don't like about Slack, occasionally my settings are wiped out for notifications and some of the software we integrate but otherwise it does exactly what I need it to do. Review Source Hernando S. CEO Renewables & Environment Used the software for: 2+ years ### "La mejor solución de mensajería para promover trabajo colaborativo" September 30, 2022 5.0 Es una herramienta muy útil para construir espacios privados de comunicaciones empresariales. Pros Facil de usar Se integra a cualquier plataforma de uso común Permite crear salas o chats para intereses específicos Ofrece funcionalidades muy potentes para llamadas, videoconferencias e intercambio de documentos Cons Tiempo de conservación de las conversaciones o chats Tratamiento de respuestas a conversaciones en espacio diferente Switched from [Sinch Engage](https://www.capterra.com/p/187336/Sinch-Engage/) Seguridad Funcionalidad Review Source Talk to a Capterra advisor for free and get results within 15 minutes.