# Page 70 | Slack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 70 - Is Slack the right Knowledge Management solution for you? Explore 24036 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135003/Slack/reviews --- Slack 4.7 (24036) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 29th, 2026 # Page 70 - Reviews of Slack ## Showing most helpful reviews Showing 1726-1750 of 24036 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FL François L. president Human Resources Used the software for: 2+ years ### "Essential but requires some effort" June 12, 2023 5.0 Initially difficult but once the balls get rolling it is my favorite app to get in touch with my communities.Much better than the social media app like Facebook or TwitterThis is the true meaning of community!!! Pros Very nice way to handle the thread Possible to upload files and images easilyThe multiple channels is amazing to separate groupes and discussionsThe mobile app is amazingI love the notification system Cons It takes some effort to understand the mechanic of itA bit difficult to invite people form outside the companyMost people do not respect the Thread replies and that makes it difficult to follow some discussionsA bit difficult to find specific posts Alternatives considered [Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/)[Open Social](https://www.capterra.com/p/179231/Open-Social/) Reason for choosing Slack After airing my needs to some colleagues with more experience with these softwares and trying them for a few weeks, Slack simply stood out!I have tried to create community of practice to share tips and trick for years. Each was a failure. Using Slack allow me to BE in some communities and manage some others from a single account! Amazing product!!! Review Source Franco Miguel M. Community Moderator Entertainment Used the software for: 1-2 years ### "Staple App for Remote Work" July 31, 2022 5.0 Overall, Slack has been an effective tool for communication between team members in our workspace. Pros I like how it's easy to organize and communicate within a server. There are options to restrict permissions to people for specific channels, which makes communication more efficient within the server. Cons I don't like how there's no option to reply to a message specifically without creating threads. Review Source Elijah B. Writing Consultant Research Used the software for: 1-2 years ### "Best Team Coordination App I Have Used" April 21, 2020 5.0 Slack is a great complement to email for quick messages and coordinating with others. I still send research results and other files through email, where I can be more long form, but it makes it extremely easy to ask quick questions or notify others. On a recent project, my team used Slack to "lock" parts of a paper we working on. Overall, Slack has been an excellent coordination tool. It's simple and perfect for my usage Pros Slack is an excellent chat tool which is a step above a simple group chat, but not as complex as something like Microsoft Teams. I love that you can divide discussions into different channels. For my organization, we use different channels for different projects and research groups. This prevents main discussions from getting too cluttered and provides privacy for projects which everyone does not need to know about. At the same time, it is not overly cumbersome as I found Microsoft Teams to be. It does not have social networking features, but we don't need that. We have the choice between using Slack or Teams, and I prefer slack for this reason. Cons Slack always seems to be logging out of my workspaces. I find that I constantly need to log back in at least once a week. This is a minor annoyance, hence why my rating is still very high, but this problem can delay my work a few minutes each time it happens. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Changed companies Review Source VR Verified Reviewer Guest Relations Research Used the software for: 6-12 months ### "An intuitive communication tool that makes it easy to connect with large groups" September 7, 2018 4.0 I use Slack daily to communicate with a fairly large team. Pros Using Slack is easy. Most of the functionalities are explained on the actual software, too. I use it to connect with a large group of coworkers from all over the globe, and I find it really useful that I can see user's local time by just clicking on their names. The pinging and notification tools are also quite helpful. I like the way I can share videos on it too, as they can be played right from the platform. I like the fact that a company can personalize slack to a degree where icons and messages are related to it, too. Finally, the search function and the "unread" tools are very helpful. I frequently use search to look for something across all channels, and it's easier to keep up with news when I come back to the platform after a while thanks to the fact that any new messages from the last time I viewed a particular screen are marked as "unread". Cons Well, this is not actually something that the software is responsible for, but there is something as too many notifications. It makes it difficult to relax sometimes. I wish I could mute notifications of a specific channel. The fact that messages expire on the free version is something that really bugs me, but I understand that the firm needs to make sure that there are SOME functionalities that people have to pay for, so I get it... still, the group I work with is quite large and the paid plans are charged per person, so we are not able to get one. I wish there was a fixed paid plan that would prevent messages from expiring regardless of the number of people working at any given time. Review Source Rabbi Selilah K. Director Education Management Used the software for: 6-12 months ### "A Creative Communication Solution" April 16, 2020 4.0 I am the Director of small non profit preschool. My Parent Committee decided to implement Slack as their parent-to-parent communication system. We had been looking for a vehicle that allowed our whole school to communicate with each other without having to swap cell numbers or to start a private Facebook group since several of my parents weren't on Facebook. As an educator for over 25 years, I have never had a system that allowed parents to talk to each other while we as the administration are still in the loop and without creating cliques or drama. Slack has been pivotal in allowing us to dialogue regarding fundraisers, social events, and recommendations - all according to parents' interest. However, due to its stark look and overwhelming (to the non tech user) nature, we have only succeeded in getting a portion of our parent body to opt in. In the end, I don't know of a better solution to our challenge, I recognize that Slack is designed for a work force usage where it is all about retention of text and fluidity of conversation, but it might benefit of a spruced up look so that it might more easily apply to groups like mine as well. Pros Slack was easy to set up, easy to implement and allowed for a plethora of conversations to allow for self collection (by interest) and continuity of conversation. Cons Slack is daunting to nontechnical users. Its look isn't slick and user friendly to those Facebook surfer parents who want the pertinent information for them front and center. My users expect to be kept up to date on information without having to go look for it. Reason for choosing Slack Several of my users do not use Facebook and it seemed unfair to obligate them to join. Additionally as a small PTO our leaders were afraid of any information being lost in the feed instead of being easily accessible for the continued dialogue. Review Source VG Valentin G. Head of Customer Success Computer Software Used the software for: 2+ years ### "Un outil collaboratif adapté à nos besoins" January 18, 2024 5.0 Pros Slack permet de s'affranchir des mails au sein de notre organisation. La possibilité de créer des channels ouverts à certains membres de l'équipe nous permet de structurer efficacement nos échanges par projet. La possibilité de lancer à la volée des conversations croisées avec des membres différents de l'organisation permet cependant de conserver de la flexibilité dans les groupes d'échanges qu'on constitue. La fonction "Enregistrer pour plus tard" permet de ne pas perdre le fil des points en cours dans le flot de messages. Cons L'ordonnancement des conversations sur le volet de gauche fait qu'on peut rapidement ne plus retrouver une conversation lorsqu'on bascule sur une autre. Review Source Billy A. Executive Producer Broadcast Media Used the software for: 1-2 years ### "Slack at eNCA" May 17, 2022 5.0 Team collaboration. File sharing. Pros Slack streamlines business processes by unifying teams in one place where we are able to collaborate on projects, share files and communicate via communication channels. Cons Do not have searchable channels where I can freely join. Review Source Andrew R. Systems administrator Computer Software Used the software for: 2+ years ### "Slack review - Nov 2018" November 29, 2018 5.0 It's a solid chat program to allow teams to collaborate. The desktop app and web-based options are useful when not using a personal computer. The phone app also allows a user to be available when they are away from their computer. Keyboard shortcuts make certain tasks quick to accomplish and bots can also be used to automate certain events. Overall it is a good option for many businesses that only require communication within their organization. Adding outside users can be risky and I would advise creating another "workspace" to handle any outside of organization communications Pros A free option is available but it is supplied with limitations. The chat feature is pretty solid and the main reason to use Slack. It is designed for internal businesses or departments in mind and provides group channels and the ability to chat with multiple users from one window. Cons Free version is limited to 10,000 messages a month and will delete messages once this limit is reached. Creating new chat sessions can sometimes be tricky because the software will only list a handful of your most recent discussions and this can force the user to search for a particular user before they are able to initiate a chat with them. This can be difficult if their full name is not available or known. The company directory is not place in an intuitive location and can be difficult to find when a list of all the available contacts is needed. Review Source JL Jami L. Administrative Director Banking Used the software for: 2+ years ### "Must Need Communication Tool" August 23, 2022 5.0 Pros Slack is easy to use, and can be used on both your computer and cell phones. Plus all communication will sync to each device so it’s easy to keep up. We have team chats, one on one chats, and easily organized group chats to keep us on top of our tasks. When work is chaotic it’s nice to have a simple and easy way to effectively communicate. Cons File sharing can get a little tricky with larger files, so we typically resort to email for those. But screenshots and one page documents are easy to slack to a co worker. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) My security, group chats Review Source Mark M. Vice President of Information Technology Market Research Used the software for: 2+ years ### "Run your whole company from one window" January 26, 2021 5.0 We use it daily to work remotely and integrate with other tools. Its notification settings and "intelligence" are almost always spot on no matter which device you access Slack through. Pros There are so many ways to customize and integrate with Slack that it makes selecting this product an easy choice. There is almost nothing you cannot do, add on, or create yourself. Cons Not many cons here. There where some rough edges at the start but Slack has come a long way to smooth those over. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Slack Integrations Review Source VR Verified Reviewer Customer Success Architect Computer Software Used the software for: 2+ years ### "With great power comes great responsibility" February 20, 2020 5.0 great product with great capabilities but it there is no training on etiquette, its a collaboration wild west shoot out and a lot of people will run and duck for cover. Which means they will revert to old comms tools like email, text or actual face to face communication IRL (Heaven help us!) Pros Slack is an easy to use collaboration tool. I can have 1:1 discussions, create channels (public and private), share documents and images. We also leverage the integration capabilities to connect with other applications in our tech stack. Cons Slack enables people to digitally barf all over the place. There are those in our org who understand there are certain protocols, etiquette, do's and don't's. There are others who use the @channel or @here for every message and they are spamming numerous channels with their nonsense. And there are others who communicate completely with emojis and gifs. Maybe there are backend settings in Slack today that aren't being used by our site admins, but there really should be some proper training so we dont have to sift through so much noise to find relevant bits of communication. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Corporate decision. Above my pay grade ;-) Review Source VR Verified Reviewer Software Consultant Information Technology and Services Used the software for: 1-2 years ### "Nice messaging platform" January 26, 2020 5.0 Overall slack is a nice messaging platform and really helps the individuals while working in a project of multiple team members. It helps in sharing of text messages and files and also has calling features and major third party integrations which makes it a complete package. Pros I found slack a powerful tool to communicate with the other team members in real time. It has better voice quality on call, large size file sharing, one-to-one and group messaging. It also allows to star the messages, which is really helpful to bookmark the important information from the chat. The features such as wrapping the text in code snippet and selecting the file type (for example, html, java, js, etc.) is beneficial for developers. It provides APIs to create custom applications and also has an app directory from where users can install out-of-the-box integrations for Github, google drive and other third parties. Cons There are few features which are missing, for example, whenever a user is removed from the workspace, no notification is being sent back to the user. Also, the slackbot could be improved, most of the times, it just provides the search results from the slack help directory. It is not easy to switch workspaces. One has to close the workspace completely and then switch back to the another workspace. Review Source JS Julián S. Consultor SEO Marketing and Advertising Used the software for: 2+ years ### "Exelente software para videoconferencias y chat" October 19, 2022 5.0 Ha sido una herramienta fundamental en el desarrollo de proyectos multimedia y de marketing. Durante 5 años ha sido la app para gestionar las reuniones en proyectso de desarrollo web y desarrollo de videojuegos. Pros La rapidez de respuesta es impresionante. Permite comunicaciones en juegos online en tiempo real. Cons La dificultad para sacarle el máximo partido. Es necesario realizar tiutoriales para sacarle todo el valor a la aplicación. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) El motivo del cambio de software se produjo por las mejoras de gestión de reuniones que ofrece Slack por encima de Meet. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 6-12 months ### "Great tool for communicating with a remote team " September 6, 2023 4.0 It's become a fairly ciritcal tool in staying efficient and communicating Pros Slack makes it easy to communicate with my team and share files in real-time with my offshore team Cons I find it a bit hard to navigate at times and I probably don't use all of the functions to capacity. It can be confusing Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reason for choosing Slack It's what my team were already using so we went with it Review Source JR Jamie R. Marketing & Communications Insurance Used the software for: 2+ years ### "It's exactly what we needed" October 4, 2022 5.0 Pros It's super user-friendly, offers all the features we needed, and runs smoothly on our desktops and mobile. Cons Pricing is a bit steep for the pro plans/user. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Reason for choosing Slack Because of the integrations and the fact that many of our team members already knew how to use it. Switched from [Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/) Yammer was just too buggy. It wasn't user-friendly, it didn't have a lot of customization and it just didn't meet our needs anymore. Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Best Business Communication Software " October 25, 2022 5.0 My overall experience with Slack is really good. I prefer it to everyone for their client communication and project management. There are a lot of features which are helpful for the business and project management. The video and audio quality is really superb. It also provides the group conferencing call. Pros It is the most powerful software which I ever used for the client communication and collaboration . It is very much helpful for the business communication. I generally use it for my client communication and project management. Cons Every small feature is helpful and useful. Review Source AN Ayswarya N. Engineering Analyst Information Technology and Services Used the software for: 2+ years ### "Review on Slack software" September 9, 2022 5.0 Pros I like the community feature of slack the most, especially the channels. Cons I personally do not like the video feature of slack. I wonder what is there is slack video conferencing which is not there in zoom. Review Source CA Clayton A. Senior Financial Analyst Education Management Used the software for: 1-2 years ### "Remote-first working is impossible without Slack" October 21, 2022 5.0 Slack is a critical component of our remote-first working model. Slack provides us a constant stream of communication, communicating over email isn't nearly as productive or quick to keep up with our workflow. Pros Instant messaging, file sharing, and video calling is critical in our remote-first workplace. Other platforms do this well but Slack is the industry leader. Slack's ability to integrate with our other software solutions sets it apart from the rest. Cons Sometimes Slack can be information overload with multiple team members and group chats sending notifications. This can be mitigated by muting some notifications or being selective in slack channels that are joined. Review Source Megan M. Founding Partner Used the software for: 2+ years ### "Slack is an integral tool we use to communicate in our organization. " June 5, 2018 5.0 Pros Nothing slows down your workday more than being bombarded by emails, particularly internal emails. One thing we do to reduce clutter is move all conversation into our online communication tool, Slack. Slack is a free online messaging service that brings all our communication together in one place. It's real-time messaging that even pushes to your phone when your computer is idle. Up to 10,000 messages are stored at a time for searchable chat history (more if you upgrade from the free version). You can split up your communication into channels meant for those who need to see it and it runs in the background of your computer without notifying you unless someone is talking directly to you. Slack allows you to star messages that forms a follow up action item list, add reactions to a message that allows the sender to know you have received it without the extraneous got it and thank you you get via email, as well as make conference calls/video chats directly inside of the program. We also integrated our online project management tool, Trello, into Slack that pushes real-time project updates for all to see as various team members check off items. Cons Very hard to find a con about this software! It integrates with so many features. Pricing is also very reasonable Review Source VR Verified Reviewer Reporting Specialist Outsourcing/Offshoring Used the software for: 1-2 years ### "Slack for WFM" July 27, 2021 5.0 Pros Slack is one of the easiest tools I've used, being able to talk to BPOs from all over the world by just simply creating a new channel allows you to start the real time analysis of the operation Cons Slack might fail out of nowhere and if this happens you will have to wait for the server to start working again Review Source VR Verified Reviewer Product Marketing Information Technology and Services Used the software for: 1-2 years ### "Slack is a great tool for internal communication and intercompany too" October 5, 2022 5.0 Real time communication, collaboration for remote workers, integrations with multiple apps allows to keep all information in the same place Pros Its robustness and reliability are key, you can connect multiple apps and work async with different teams Cons Sometimes keeping up with the infinite channels can be hard, keeping track of all pending and unopened messages, you can not filter urgent from non urgent Review Source MV Michele V. Director of Client Services Marketing and Advertising Used the software for: 2+ years ### "Great for team collaboration within company and with other companies" July 31, 2021 4.0 Pros Slack is super easy to use and allows for easy collaboration and communication within our teams. We set it up with another partner company and communication flows freely and quickly, actually quicker than email. Cons My only issue is that sometimes I am unable to upload a file from my desktop as it won't allow me to open my desktop. So my work around is to do a "Drag & Drop" from my desktop into Slack and it works. Review Source VR Verified Reviewer Customer Success Specialist Information Technology and Services Used the software for: 2+ years ### "My most used tool" September 21, 2023 5.0 I've been using Slack for almost 10 years and it's impressive to see how they have grown. Pros I use Slack all day long for chats, but also for meeting notes, for knowledge base, for calls. I like a company better if I know they use Slac. Cons I get caught by surprise when they make major changes, I wish they would give heads up. If they do, I wish I know how to see what they are about to do. Review Source AY Alexandra Y. frontend developer Information Technology and Services Used the software for: 2+ years ### "Tool for remote work" July 2, 2023 5.0 Daily use for work with several different channels Pros \- allows to have several different channels together- screen sharing- calls- status icons- can be used both on laptop and mobile- shows mentions and reactions to your messages Cons \- few times logged me out accidentally, not sure why- couldn't find a way to see a notification (or count) if there are unread messages or mentions on the app icon on desktop when there are several channels added Review Source VR Verified Reviewer Digital Marketing Consultant for SaaS Startups Internet Used the software for: 2+ years ### "The most important tool for remote workplaces" October 21, 2018 5.0 Pros Slack lives up to its promise; it replaces email for a lot of conversations. Especially conversations that require a lot of back-and-forth, but don't necessarily require arranging a meeting. It's been the linchpin of communications in all of the remote workplace jobs I've had. Since companies that use Slack tend to "live" on Slack, it's a great way to make people and information easily accessible. It's nice that there are so many integrations (e.g., to get alerts when certain triggers are tripped, like, for example, when a customer support question comes in but hasn't been assigned), but frankly, just the basic conversation and file-sharing functionality creates most of the value (in my experience). The addition of video conferencing has been really handy, too; rather than fire up another app (like Zoom), it's easy to create impromptu remote meetings. Cons The downside of having a place where so much of your workplace communication happens is that you might find yourself spending an inordinate amount of time in Slack. That is, past the point of productivity. It's a bit like a social media app in the way that you can develop a habit to check your Slack feed obsessively just to see if there are any interesting tidbits of conversation that you missed. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.