# Page 94 | Slack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 94 - Is Slack the right Knowledge Management solution for you? Explore 24035 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135003/Slack/reviews

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Slack

4.7 (24035)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 29th, 2026

# Page 94 - Reviews of Slack

## Showing most helpful reviews

Showing 2326-2350 of 24035 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Analista financiero  
Printing  
Used the software for: 6-12 months

### "Nos ayuda a organizar nuestro trabajo "

February 21, 2024

5.0

Pros

Slack es una herramienta muy útil en términos se organizar el trabajo con mis compañeros de equipo, organizar tareas y demas

Cons

Algunas integraciones son malas y la adaptabilidad para personas mayores es complicada

Switched from

[Discord](https://www.capterra.com/p/240238/Discord/)

Porque discord es de juegos y no sé copla con el trabajo

Review Source

Emelda D.  
Product Manager Intern  
Information Technology and Services  
Used the software for: 2+ years

### "Best Collaboration Platform"

September 12, 2022

5.0

Pros

It is very easy to follow posts when you are having a team with over 500 individuals. The setup is intuitive

Cons

I have had no issues using slack and I have used it with different organizations

Review Source

VR

Verified Reviewer  
Director, Communications & Content  
Computer Software  
Used the software for: 2+ years

### "As advertised"

December 5, 2019

5.0

Slack has enabled reliable methods of communication between internal and external team members and colleagues that have helped with snap decisions and kept a digital record of the team's "same page." The integration Slack has with various other services I use also makes sure that when I am in Slack, it isn't just about communicating but collaborating and getting things done. It's easy to waste time in a communication tool - but that time is far less wasted if there is collaboration happening at the same time.

Pros

It does what it is supposed to - enable me to communicate and collaborate with colleagues. And, it's very simple. Simple to get started and simple to set up and create platforms for connectivity. I recommend Slack to all types of people - businesses of all sizes, individuals and friend groups.

Cons

The only thing I have found myself complaining about is the sometimes inconsistent experience between desktop and mobile. For instance, if I set up a channel on the desktop app I have to also do the exact same task on the mobile app. Seems duplicative.

Review Source

VR

Verified Reviewer  
Business Intelligence Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Slack for Team collaboration"

October 2, 2022

5.0

I used Slack to communicate with the team and update the status.

Pros

Slack has been used to communicate with the team. Very easy to use. Like the short short cut features of slack very much, big fan of it.

Cons

Pricing. And if there are many channels the messages can be annoying.

Review Source

CS

Cody S.  
Owner, Photographer  
Photography  
Used the software for: 2+ years

### "If you're in business, you need to know Slack"

February 26, 2021

5.0

Slack is a business critical tool I use daily. I honestly cannot see myself switching to anything else.

Pros

Out of the box it's ready to get to work making people efficient and communication easy. Even the free version supports a limited number of integrations and addons that can really make a difference with how effective teams can work together. A variety of themes, access levels, seemingly unlimited number of channels and all the helpful features like reminders, staring, comment threads and reactions makes communicating over chat more engaging and personality rich. The mobile app is well aligned with the desktop version so moving between the 2 is straight forward. Being able to do voice and video calling directly within the app removes the need for having to spin up a meeting room for quick chats. Having the ability to invite external slack users through Slack Connect makes chatting with people outside the company much easier than it used to be.

Cons

Even as an admin trying to find and remove private, archived channels can be tricky and may require the involvement of Slack support to help locate the hidden record. This may become a challenge if you don't plan out your channel setup properly. A private channel can be totally lost if everyone leaves it so plan to have a plan to deal with them.

Review Source

Jenny M.  
Freelance Content Writer  
Information Technology and Services  
Used the software for: 2+ years

### "Easy and effective platform to encourage team collaboration "

April 12, 2019

5.0

Slack has been instrumental in bringing the team together with a seamless interface and an easy-going user experience.

Pros

Easy-to-use team communication platform brimming with features and useful integrations with other popular apps. I started using Slack while in a small software agency over two years ago and have been using it ever since. Not only does it allow instant messaging between team members either directly or within a dedicated channel, you can also hold conference calls and brighten up the conversation with emojis and GIFs. The Slackbot can be tremendously helpful in poking people with reminders or even setting automatic weekly messages for the whole team. I've also used it as a personal assistant to remind myself of things in my own Slack messaging channel. It has been life-saving to have everything team-related in once place.

Cons

While Slack cuts down on needless email communications, you also have to remember to "star" important messages as they will quickly get buried under new ones. Although the search bar is very handy if you do forget to set something aside for later. While the UX for Slack is frequently used as a reference for good design, I have yet to find how to delete a channel I've created. Not sure if the option is hidden or just impossible. Price-wise, it's a tad expensive for a large team. The free version is more than sufficient for a small team though.

Review Source

VR

Verified Reviewer  
Software Support Technician  
Information Technology and Services  
Used the software for: 6-12 months

### "Slack as the best tool to optimize daily work routine between teams"

March 29, 2021

5.0

My Team and I are very satisfied with Slack and we don't have any negative experience with it so far and we hope that Devs will keep up their good work in the future as well.

Pros

I love how easy it is to stay in touch and in general organize my team via Slack. We tried using a couple of tools to coordinate ourselves, so we deliver the best Support Experience to our Customers, but only after testing the Slack, we were sure that we got what we really need.

Cons

Sometimes Slack would experience some general timeout ( when posting some update among us or sharing some file ), but that is mainly because of our private network which we use on work ( because it works flawlessly on our phones outside of our office and network ).

Switched from

[Telegram](https://www.capterra.com/p/180347/Telegram/)

We were testing possible tools which can further optimize our work routine and Telegram was one of the ones we tested, but of course we got way more with Slack ( especially on android version ) than we thought that it is possible.

Review Source

MF

Mike F.  
Mission Critical Engineer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Excellent value communication software"

October 17, 2022

5.0

Very good overall user experience

Pros

The sheer number of integrations available from third parties

Cons

The extremely rare outage which is generally fixed very quickly

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Slack

The integrations

Review Source

Gabriel G.  
Content Writer  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Never miss a message again"

February 27, 2019

5.0

Slack is hands down, the best way to have a communication hub for all company employees and coworkers in the same place, without the need to any other app to communicate fluidly. I've worked in several companies where the many members of the team work remotely around the world and Slack has helped us feel like we're in the same office building.

Pros

The ability to integrate with hundreds of apps make Slack a versatile solution for almost any company. You can be productive without leaving Slack and manage your projects, to-do, meetings, calls, all in the same. But you can also have some fun and encourage company culture with gifs, games and fun activities to keep morale high!

Cons

This is only my personal experience, but it takes some time to manage how to receive or postpone notifications properly. I'm very cautious of my own time and sometimes notifications can get in the way in they're not handled properly. You can actually do it, but it took me some time to learn how to do it, maybe I miss a tutorial or something. Also, voice notes, I know it might be counterproductive, but sometimes, you're on the go and it's easier to voice note someone than typing a long message.

Review Source

AJ

Abhinav J.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Best Tool for Team Management and Coordination"

May 12, 2022

5.0

Overall I love to use it and provided it has the support of integration with almost all of my tools it works as notification engine too which is one of the awesome parts of this tool.

Pros

Slack is my daily used software for all the team meetings and sharing work details. I like it has all the features built-in that are necessary for an enterprise team management from sharing of files and chatting to video or audio conferencing.

Cons

The support team is slow in case of any problem tho hardly we face any issue with this software it's highly reliable and one of the best things I use on daily basis.

Alternatives considered

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Trello](https://www.capterra.com/p/211559/Trello/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

I love the overall look and feel of slack and its support for integrations.

Review Source

VR

Verified Reviewer  
PM  
Computer Software  
Used the software for: 2+ years

### "Slack for the Win"

February 25, 2021

5.0

I have gone from not having Slack in my last job to not being able to live without it in my current company. There isn't a better tool for internal collaboration.

Pros

It makes it extremely easy to communicate with team members or anyone in the organization. Instead of sending emails, we can personalize our messages and give them some life. I use it every day to update my team and make sure we are delivering on our objectives.

Cons

There isn't much I do not like about Slack. If anything, it would be nice to have more of my conversations saved, but this is because we need to upgrade our plan again.

Review Source

Lucas I.  
Email Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Slack takes the cake"

October 28, 2021

4.0

Pros

I work with a lot of different apps that all do different things, but one thing I can say I "like" about Slack is that it's work productivity software. It's the easiest place to chat and collaborate with your co-workers and others outside of my organization.

Cons

Not all team members will be using the same software, so this means a little more coordination is required Not as effective if your team isn't used to using online collaboration tools

Review Source

VR

Verified Reviewer  
Développeur web (Symfony/Drupal)  
Internet  
Used the software for: 2+ years

### "An excellent team communication tool"

May 13, 2018

5.0

Overall improved communications inside the company. Being able to get answers from people with the right knowledge, faster than with the traditional method using emails.

Pros

As a developer, I like the possibility to wire many external tools to Slack, and to integrate into it useful information for debugging, monitoring, etc. If a company choose to use many addons linked with Slack, it can become the main corporate tool for employees when they look for some information. I also like the search tool to be able to retrieve previously discussed facts as well as the media embedding capabilities when the team needs some distractions. Overall it's a really good tool to communicate if all employees are using it regularly.

Cons

The drawback of tools like Slack is that it can quickly become a big distraction for employees. As for emails, notifications coming from Slack can be an interruption during an important task, and then you are not focused anymore and lose time to get again into it.

Review Source

VR

Verified Reviewer  
Intern  
Publishing  
Used the software for: 2+ years

### "Slack: Picking Up the Slack"

February 26, 2020

5.0

Slack is amazing. I've used it over two jobs now and it's made communicating between people in said jobs considerably easier. I can wholeheartedly recommend that you use Slack for your team management purposes.

Pros

Slack is team management software that allows members of your team to communicate instantly and effectively. Whether they're in separate time zones or the same building, speaking to one another via Slack is simple. I appreciate that both group and private chats can be created, and I love that there's an app. On the off chance I have to travel somewhere and need to contact someone quickly, I can just fire up Slack on my phone and get them the details without the hassle of a phone call. It's a small thing, but I also appreciate the custom emojis (it makes private conversations between coworkers much less tense).

Cons

I wish I could remove the tutorial bot from my chat list. He's very friendly, but I've been using Slack long enough that I don't think I'll need him any time soon.

Review Source

Kurt S.  
Sr. Engineer  
Civil Engineering  
Used the software for: 2+ years

### "Slack is the best, period."

September 23, 2021

5.0

Pros

If you need an easy inexpensive chat app to communicate with coworkers, Slack is the app for you. Simple to use, but with plenty of powerful features. UI is great and not awful like other options such as Microsoft Teams.

Cons

I really don't have anything negative to say about Slack. Coming from Microsoft Teams, this is way better.

Review Source

Maria G.  
Product Designer  
Internet  
Used the software for: 2+ years

### "Not Just for Slackin'"

December 19, 2018

5.0

I've really enjoyed using slack in my workplace. The UI is also very friendly, so it makes on-boarding new users a very easy process.

Pros

Slack has made 1 to 1, or group conversations within the work environment, fun, while becoming a very valuable piece in the day to day communication between other colleagues. One of my favorite aspects of Slack is actually the ability to customize nearly all aspects of notifications. Though it can be an entertaining tool, it can also become a nuisance at times. I've really enjoyed the convenience of being able to modify my work hours and communications through slack, or even having the ability to snooze, mute, or change my status based on availability.

Cons

I would really like to see more of the web tools for slack, within the app. Whether it's creating custom emojis or settings, seeing them within the app, vs being taken directly to the website instead. I feel like this has still made the app feels somewhat divided or disconnected.

Review Source

Alvaro I.  
Director of Web Development  
Internet  
Used the software for: 2+ years

### "Best team communication tool"

June 25, 2018

5.0

Organize communication with my team and clients is crucial and this app do it pretty simple and remove most go the nasty stuff out of the way.

Pros

\- Ability to really customize your slack is really awesome, kudos to the slack team for that. - Hundreds and hundreds of plug ins and integrations that will make your life just easy. An example of simple integrations are Lito, an app that we use to simple make list, for example: who wants to go to a game. Or a complex integration is GitHub or circleCI where you can see what is happening in your repository every time someone do a pull request. - It use Markdown, for bolds, italics, etc. I like that - This is silly but create your own "emojis"

Cons

\- It can be expensive, having in mind that chatting tools can be free for some reason. - It will get the memory of you computer and eat it all. Slack will compete with other apps like chrome for your memory, for example right now my slack is take more than 1Gb of ram in my Mac.

Review Source

Adem W.  
Human Resources Positions  
Legal Services  
Used the software for: 2+ years

### "Slacks organizes communication"

April 5, 2020

5.0

We use Slacks to discuss some issues of the organization where I work. In my organization, we have people from different parts of the country, and this means that the managers do not live in the same place, but we have to meet and be in frequent contact. This software and its incredible channels to discuss a specific topic are very efficient. And tidy, I have saved a lot of time, now slack is an indispensable tool for my working life.

Pros

The primary function of slack, is that I can do work where my colleagues and I collaborate, we contribute different ideas, Slack has the option of having separate channels where you can talk about various topics. This is a tool where it is not necessary to meet to make a brainstorm because that is one of your goals. You can also add tools according to your needs and those of your workgroup some functions can be found in its free version, but also in its paid version, it has many essential tools.

Cons

Personally, I love Slack since this intuitive software is very striking; there is nothing I do not like.

Review Source

CR

Craig R.  
  
  
Used the software for: 1-2 years

### "The Jack of all (Collaboration) Trades"

December 12, 2018

4.0

Pros

Slack does a good job seamlessly combining multiple platform types needed for team/company collaboration into a single tool (instant messaging, project management, bug tracking, file sharing, etc). Since it integrates well with popular, dedicated systems with more specialized functionality, it truly is a one-stop shop for running everything. In the end, all the features combine to keep the status of everyone and everything instantly accessible. The pricing model is very affordable, even for small companies/teams, and the free tier is robust enough that many teams may not need to upgrade to the paid plans.

Cons

Moving from a dedicated project management tool or instant messaging tool to Slack requires a bit of a relearning of some concepts. Direct messaging, public/private channels, etc. work a little differently. In addition, with so much functionality available, there is a learning curve on how to find and properly use various aspects of Slack that I found weren't completely intuitive. For example, without using the help guide I struggled to set up and send a new direct message. Finally, if you're drowning in notifications and email, Slack can become overwhelming depending on how your team uses it. For the platform to be effective, ongoing use by every member of the team is necessary, and the expectation of instant response can easily form, which can turn this very useful tool into an impediment to your workflow and productivity if not managed properly.

Review Source

Alexandra S.  
Head of People  
Information Technology and Services  
Used the software for: 2+ years

### "If you are not using Slack, you are missing out! "

February 5, 2020

5.0

GREAT! That pretty much sums it up. If companies can afford to use it, they should. The benefits out-weighs the cost.

Pros

I love being able to be apart of multiple channels, not only my own team's workspace but others that I can network within my industry and expertise. My team communication has not been more efficient and the ease of staying connected is unprecedented. We appreciate the fact that you can unread messages so things can be saved for later instead of getting lost. The added benefit of being able to integrate with almost anything is amazing!!

Cons

The smallest thing I can think of (which is petty and not affecting my ability to use the product) is when gif. links are put in that are too big, they do not show. Which, of course, is anticlimactic to my gif. game.

Review Source

VR

Verified Reviewer  
Senior Fullstack Software Developer  
Consumer Electronics  
Used the software for: 2+ years

### "standard for teams"

January 28, 2019

4.0

Team communications, file transfert tool between members, etc.

Pros

chat is working great, groups and direct, it all make sense. I suppose security is also great but honestly I don't know :? The possibility of adding a snippet is great but makes me wonder why that feature ? is the copy / paste in regular text does wrong stuff on special characters?

Cons

Some UX are weirds. on OSX: - the X to close an image is at the top right corner, which is not intuitive. Its either not visible enough or wrong placed. - we are always searching for the download button when someone is posting small size png. For an icon of 20x20 for ex, its tuff. In fact, the download button should be very visible and the first one to jump in the UX while receiving an attachement. - the android app is sometimes missing notifications; while you received a slack but it doesn't send the notification to the mobile device. Probably an approach like Facebook Messenger could be interesting.

Review Source

rahul B.  
ASSOCIATE PROFESSIONAL  
Entertainment  
Used the software for: 6-12 months

### "Slack- The best communicating app for teams "

August 25, 2021

5.0

Pros

I am using slack since i joined my first company and i always love using the application and the features of slack are quite user friendly and the chatting experience is completely different as compared to other applications, the screen sharing and team huddle feature is the most interesting features of using slack.

Cons

As of now I don’t dislike anything about using slack , I just love this application.

Review Source

Dana W.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "All teams need Slack!"

November 19, 2020

5.0

We had a problem with communication in our business. When I introduced Slack, it was so easy to use, my entire team was on board and active in the app. Our communication has increased to the point I rarely have anyone who has procedural questions. I am able to post real-time polls for time sensitive issues. My team likes Slack so much, they've added their own channels to further discuss things that are important to them.

Pros

Ease of use, friendly layout, instantaneous messaging, thousands of add-ins, ability to put messages in appropriate folders (channels), public and private channels

Cons

hard to delete add-ins, You must go to the desktop, into the add-in, and scroll to the bottom of the info about the add-in to remove it. It's almost as if it's hidden.

Reason for choosing Slack

More professional but still user friendly

Review Source

VB

Vaibhav B.  
Vendor Relations Manager  
Internet  
Used the software for: 2+ years

### "Slack - An easy way to connect with your team!"

September 14, 2018

4.0

Pros

1\. Easy-to-use - Slack is so easy to use that you'll be up and running, reaping its benefits in no time. 2. Instant messaging - IM is a breeze with Slack. It is as simple as texting on your phone's messenger. 3. Photo sharing - With the click of a button, you can share pictures/documents with your team members. 4. Notifications - Slack alerts you every time you get a message from someone in your team. You can also choose to mute the notifications after hours so that you're not disturbed when you're not working. 5. Promotes collaboration - Slack really makes life easier when it comes to collaborating with your team. It saves time and helps solve vital issues easily. 6. Message search - You can find old conversations as and when needed by simply typing the required words in the search box. 7. Mobile app - Slack's mobile app is simple, fun and easy-to-use. It allows you to connect with your team from anywhere using any device.

Cons

1\. Threading - I've always found this to be a feature Slack could really improve upon. Comments on any message can be easy to miss due to lack of highlighting on threads. My team comes across instances where we need to comment on specific messages which it does allow you to do, but we end up missing important comments more often than not due to lack of notifications/highlights.

Review Source

Alyssa S.  
Senior Designer  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy communication for teams and coworkers"

March 5, 2019

4.0

Software does all that it promises and more. It's easy to use and developers continue to improve on its interface. However, Slack may hurt productivity in teams if employees are using it for the wrong reasons or become too reliant on it.

Pros

Slack is well-designed, easy to use, and a great chat tool for businesses. It allows you to set up chat rooms for teams and individuals so all members of a business can stay in constant contact.

Cons

Free version deletes messages after a certain period of time Also, this is not so much a con of the software, but something to consider when evaluating if Slack is right for you: offering a chat functionality to employees has a lot of benefits, but it may hurt productivity if employees rely on chatting to communicate. What once had to be formally typed out in an email can now be quickly sent over a direct chat message. While this allows quicker communication, it may cause too much communication. For example, I have worked with people who used Slack to chat with me all day about non-work-related topics. Additionally, I've worked with people who ask me the same work-related questions multiple times over Slack because the free version deletes old messages. Had they asked me the question in an email, they would not need to repeatedly ask the question as there would be a record of the communication.

Review Source

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