--- title: "Slack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Slack Software - reviews, pricing plans, popular comparisons to other Team Communication products and more." source_url: "https://www.capterra.com/p/135003/Slack/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Slack Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Slack ## What is Slack? Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down siloed data through Slack's searchable channel architecture, allowing your teams and AI to access your organization's knowledge. Teams work together in context when CRM data, project management, and people all come together to solve problems and make decisions. Teams can talk to each other and their AI agent in conversational language, allowing them to access each other and information seamlessly. Slack AI recaps channels and summarizes threads so that employees can jump into discussion quickly, whether they are new to a project or catching up after being away. Enterprise applications can easily be integrated and shared in channel and direct message, giving a snapshot of context and the opportunity to collaborate on the spot. ## What is Slack used for? [Team Communication](https://www.capterra.com/team-communication-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 24,275 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Pros & cons Integrated team collaboration platform Efficient workplace communication hub Overwhelming and inconsistent notifications Resource-heavy and slow performance Starting price $8.75 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Collaboration / 2026 - Community / 2025 - Employee Communication Tools / 2025 - File Sharing / 2025 - Internal Communications / 2025 - Knowledge Management / 2025 - Meeting / 2025 - Remote Work / 2025 - Team Communication / 2025 Our "Best of" badge program showcases products with the highest ratings... - Customer Engagement / 2026 - Internal Communications / 2026 - Live Chat / 2026 - Screen Recording / 2026 - Screen Sharing / 2026 - Unified Communications / 2026 - Video Conferencing / 2026 - Digital Workplace / 2025 - Productivity / 2025 - Sales Enablement / 2025 - Team Communication / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Slack?[Manage this product listing](https://www.g2.com/products/slack/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Slack 4.7 (24,244) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $8.75 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (22,799) Ease Of Use 4.7 (11,158) Value For Money 4.5 (15,350) Value For Money 4.5 (6,875) Customer Service 4.4 (13,607) Customer Service 4.6 (6,629) ## Slack alternatives [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.6 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135003/Slack/alternatives/) ## FAQs about Slack Overview ### What problems does Slack solve? Slack solves scattered internal communication, long email chains, and lost project context by organizing messages, files, decisions, and updates into searchable channels and threads. Remote, cross-functional, marketing, sales, IT, and project teams use it to coordinate work, answer urgent questions, share documents, and keep client or campaign activities visible. Answer based on 17266 reviews Overview ### Which roles and teams benefit most from Slack? Slack is most used by software engineers, developers, and web developers for technical discussions, incident coordination, and sharing project updates. Project and product managers organize cross-functional work, while marketing, sales, and account teams coordinate campaigns, client conversations, and handoffs. Owners, founders, executives, operations managers, consultants, and students use channels to keep distributed groups aligned. Answer based on 22968 reviews Overview ### What company size and industries is Slack built for? Slack is used primarily by small businesses, which account for 69% of reviewers, and by Computer Software organizations at 15%. It supports engineering, IT, customer service, sales, project management, marketing, HR, and security teams, with additional adoption in Information Technology and Services (11%) and Marketing and Advertising (8%). Answer based on 24229 reviews Features and Usability ### What are the key features of Slack? Slack includes real-time chat through channels, direct messages, threads, and @mentions for organized team communication. It supports file sharing and mobile access for work away from a desk, plus configurable alerts and real-time notifications. Huddles, video conferencing, and screen sharing support quick discussions, training, and incident coordination. Answer based on 1334 reviews Pricing ### How much does it cost and what fees or limitations are included? Slack offers a free plan, while Pro costs $8.75 per user monthly and Business+ costs 15 per user monthly. A free trial is available. The free tier includes 10,000 recent messages, one workspace, 10 integrations, and one-to-one calls; reviewers say per-user costs can add up as teams grow. Answer based on 2969 reviews Integrations ### Which third-party tools and platforms does Slack integrate with? Slack integrates with over 180 integrations, including Google Drive, Jira, Trello, Google Calendar, Asana, GitHub, Microsoft Outlook, and Zapier. These connections support file sharing, project tracking, calendar notifications, developer updates, and workflow automation within Slack channels and conversations. Answer based on 5172 reviews Getting Started and Support ### How easy is it to onboard and train a team on Slack? Slack is easy for most team members to learn for basic messaging, channels, and file sharing, including many nontechnical users. Training is available in person, through live online sessions, documentation, and videos. Reviewers note that admins and users managing integrations, workflows, notifications, or advanced features need more guided practice and clear channel conventions. Answer based on 985 reviews Getting Started and Support ### What customer support options does Slack offer, and how do users rate the experience? Slack provides email/help desk support, FAQ/forum resources, a knowledge base, and chat. Users generally describe support as helpful, responsive, and effective for resolving technical issues, with updates during cases. However, some report long waits, slower resolution, and difficulty reaching a person, particularly when relying on self-service resources. Answer based on 621 reviews Security ### How does Slack handle data security and access control? Slack uses encrypted messaging, secure data storage, multi-factor authentication, and channel-level permissions to control access. Administrators can create private channels, restrict channel creation, manage message editing, and set file retention policies. Reviewers note that permission management can be confusing or limited, and end-to-end encryption and some advanced security controls may be unavailable or tied to higher-tier plans. Answer based on 631 reviews ## Who uses Slack? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Integrated team collaboration platform 94% positive reviews out of 4446 Most reviewers indicate team collaboration is streamlined, with channels, integrations, and file sharing enhancing project management and productivity. Fanne M. CEO and Publishing Editor, 1 employee. "Slack enhances real-time team collaboration which boost productivity in my organization." Overwhelming and inconsistent notifications 60% negative reviews out of 2244 Some users say notifications are overwhelming, difficult to customize, and sometimes delayed or missed, disrupting focus and causing missed messages. Enguerran M. Fullstack web developper, 5,001 - 10,000 employees. "The notification management system becomes unmanageable because of its default settings which create notification fatigue for users." Efficient workplace communication hub 95% positive reviews out of 1701 Most reviewers describe colleague communication as instant, organized, and versatile, enabling easy file sharing, direct messaging, and improved workplace relationships. Mark W. Content Marketing Manager, 1 employee. "It has helped me stay productive and enabled me to connect with colleagues in a way that other productivity platforms could only dream of." Resource-heavy and slow performance 74% negative reviews out of 1458 Most users report performance and speed issues, including high memory usage, slow load times, and frequent lag, especially on older devices. Sean E. Client Services Manager, 2 - 10 employees. "It can be quite slow to boot on desktop and uses quite a lot of RAM." Centralized remote team connectivity 98% positive reviews out of 1280 Most reviewers find remote team communication seamless, supporting real-time updates, collaboration, and strong team bonds across locations. Valeria M. Senior Auditor, 1,001 - 5,000 employees. "It has transformed the way our team communicates, allowing us to stay connected and productive even when working remotely." Occasional bugs and reliability problems 48% negative reviews out of 642 Some reviewers find bugs and issues, such as crashes, glitches, and syncing problems, occasionally disrupt workflow and require frequent troubleshooting. ## Features AI summary Based on 17,996 Team Communication reviews Capterra data shows that buyers of Team Communication software rank the following features as their top priorities: - **Meeting Management** (**50%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Real-Time Chat** (**51%**) Slack supports all three features that reviewers rate most highly: **Meeting Management**, **Mobile Access**, and **Real-Time Chat**. Together, these capabilities help teams coordinate meetings, stay connected from any device, and communicate instantly, allowing teams to keep work moving and respond faster across day-to-day conversations. Mobile Access 4.7 (2,046) 69.55% of 2046 reviewers that rated this feature as important or highly important It gives you the flexibility to stay connected and respond on the go, with a mobile app that mirrors desktop functionality. Some reviewers find the app reliable and convenient, but several mention occasional notification delays or glitches, especially on certain Android devices. Real-Time Chat 4.8 (1,796) 70.94% of 1796 reviewers that rated this feature as important or highly important Slack offers real-time chat so you can exchange messages instantly, see when others are typing, and collaborate efficiently. Users think this helps streamline teamwork, enables quick decisions, and value threaded conversations, though a few mention occasional lag or limited file-sharing in chat. Collaboration Tools 4.6 (1,931) 67.89% of 1931 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Task Management 4.2 (1,404) 44.73% of 1404 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Calendar Management 4.2 (167) 41.32% of 167 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar File Sharing 4.6 (1,982) 58.32% of 1982 reviewers that rated this feature as important or highly important You can easily share documents, images, and videos directly in conversations or channels. Reviewers appreciate the drag-and-drop uploads, Google Drive and Dropbox integrations, and secure sharing, though some mention storage limits and occasional issues with large files or mobile uploads. Slack 105 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audio Calls: Ability to make voice calls within the system - Audio Capture: Record audio or import/upload audio files - Authentication: Verify the identity of users/devices to enable secure access - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Chat/Messaging: With this capability, you can communicate instantly with individuals or groups, organize discussions in channels, and use threads to keep conversations focused. Reviewers appreciate the intuitive interface, message search, expressive emojis, and integrations with Google Drive, Jira, and GitHub. - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Content Delivery: Distributing content through various platforms or channels - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Sharing: Digitally share pre-made materials and self-created content with others - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Encryption: Convert data into a code for security - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: You can easily share documents, images, and videos directly in conversations or channels. Reviewers appreciate the drag-and-drop uploads, Google Drive and Dropbox integrations, and secure sharing, though some mention storage limits and occasional issues with large files or mobile uploads. - File Transfer: Move files across different systems or networks - Filtering: Find & retrieve relevant data or documents - For Developers: For the intention to be used by developers - For Sales Teams/Organizations: Caters to sales teams - Full Text Search: Search for specific words or phrases within a document or database - Group Management: Organize and edit a group of people's policy and members - Group Messaging: Group messaging lets multiple people carry on a group conversation - Interaction Tracking: Track interaction history by documenting conversations for contacts - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Meeting Notes: Create and share notes/annotations taken during meetings - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Messaging: Communicate using messages within the system - Mobile Access: It gives you the flexibility to stay connected and respond on the go, with a mobile app that mirrors desktop functionality. Some reviewers find the app reliable and convenient, but several mention occasional notification delays or glitches, especially on certain Android devices. - Moderation: Controls/tools to moderate the session - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Notes Management: Allow users to create, edit, and sort multiple notes - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Prioritization: Arrange tasks based on the level of priority or urgency - Private Chat: Send messages to selected individual(s) from the entire audience - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Projections: Estimate or forecast of a future scenario based on the study of present trends - Read Receipts: Ability to see if recipient has viewed/opened the message - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Real-Time Chat: Slack offers real-time chat so you can exchange messages instantly, see when others are typing, and collaborate efficiently. Users think this helps streamline teamwork, enables quick decisions, and value threaded conversations, though a few mention occasional lag or limited file-sharing in chat. - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: This aspect helps you stay updated instantly with customizable alerts for messages and mentions. Reviewers indicate the notifications are timely and flexible, supporting snooze and mute options, but some mention notification overload or occasional delays, especially between desktop and mobile. - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Capture: Save a screenshot of your desktop as an image - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Team Collaboration: Allow multiple team members to edit and work on the same document - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - To-Do List: A digital list of items that need to be completed - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Video Chat: Chat with your counterparts over the video in real time - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (22,180) 4.6 Based on 22,180 reviews ## Pricing Value for money 4.5 (15350) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/135003/Slack/pricing/) Pro $8.75 Per User,Per Month It includes: - Unlimited apps and integrations - Unlimited canvases with 30 days of version history - Voice-first huddles with up to 50 participants - Secure work with other companies using Slack Connect channels - Unlimited message history Business+ $15.00 Per User,Per Month It includes: - User provisioning and deprovisioning - SAML-based single sign-on - Unlimited canvases with 90 days of version history - Data exports for all messages Enterprise Grid Contact Vendor for Pricing It includes: - Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterpris - Built-in employee directory - Large scale collaboration and alignment with support for up to 500,000 users - Streamlined administration with centralized controls and customizable policies Value for money 4.5 (15,350) 4.5 Based on 15,350 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (13607) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (13,607) 4.4 Based on 13,607 reviews ## User reviews Overall rating 4.7 Based on 24,275 reviews Filter by rating Counts reflect reviews available in this feed. 5(17409) 4(5772) 3(917) 2(129) 1(48) Mentioned topic Recent reviews first, then most helpful RE Reviewer Founder Used the software for: Less than 1 year ### "Great for team chat and automated alerts in one place" 4.5 November 10, 2026 A polished team chat tool with great integrations. It kept a small remote team in two countries in sync and put automated campaign alerts where everyone could see them. You need to manage channels and notifications carefully or important messages get lost. Pros Slack was our main chat between me in the UK and my team in India. Channels kept each client and project tidy, and search made it easy to find old decisions. The best part for us was webhooks: our reply tracking tools posted new prospect replies and campaign health alerts straight into dedicated channels, so the whole team saw them in one place. It is fast, works well on phone and desktop, and is easy for new team members to pick up. Cons With many busy channels, important alerts got buried and some replies were missed, so we later moved alerts to Google Chat, which sits with our Google Workspace. The free plan hides older messages, and paid plans add up for a small team. Notification settings take time to get right. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. V T. Salesforce Developer ### "Team Chat in One Place, Though Notifications Add Up" 5.0 November 10, 2026 I use Slack to keep discussions going with my team and reduce missed updates. Pros I like that Slack keeps team chat in one place. I use it to communicate with the team, ask questions, learn with the community group, and keep discussions going so I miss fewer updates. The initial setup was simple and easy. Cons I get too many notifications because there are many channels. I’d like Slack to make notifications simpler and only show the important ones. Everything else is okay. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brandon A. Attorney ### "Effortless Team Communication Across Time Zones" 5.0 November 9, 2026 Slack solves the problem of people being in multiple locations at the same time. It brings everyone together and allows for ease of communication and reference in one place. Pros Slack lets me communicate with my entire team across multiple time zones effortlessly. Especially when we are all working on something with tight deadlines. It's easy to use and easy to switch between multiple conversations and chats with ease. Cons Sometimes it can be stressful to get multiple alerts at once, but that's just part of the process when you have multiple chats and multiple things going on at once. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FS Flavio S. Cybersecurity Engineer Used the software for: 3-5 years ### "The Greatest and Best Suited for Instant Messaging and Group Calling" 5.0 November 9, 2026 Efficiently chatting and conducting meetings with coworkers about projects has streamlined communication and collaboration and it allows me to easily share files throughout the organization. Pros Highly reliable instant messaging tool that offers exceptional group channels for transparent and open discussions in the workplace and it also works great for group calling. Cons Finding documents is a little challenging due to the less responsive search functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Katie-May H. Responsable Pilotage des Programmes Incubation & Accélération ### "Flexible Topic Channels, but Onboarding Could Be More Guided" 3.5 November 9, 2026 Communicate with a large number of people in the same place Pros The possibility of creating a channel for any topic and therefore separating discussion subjects Cons The onboarding is too free-form and could be more guided: suggested channels to join :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jonathan L. Senior Infrastructure & Network Security Engineer Used the software for: 3-5 years ### "Excels in messaging and video calling, supporting seamless communication with teammates" 5.0 November 9, 2026 Its threaded conversations help keep our project discussions organized, and direct messaging makes it easy to stay connected with the entire organization. Pros Slack effectively supports direct messages, group channels for specific projects, and video calling, making it very convenient for communicating with team members. Cons There is nothing that I dislike. I have used Slack for over 3 years and haven’t considered trying anything else. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tiago R. Pré Vendas ### "Organization by channels and integrations that boost collaboration" 4.5 November 9, 2026 Slack helps centralize team communication, reduce email exchanges, and facilitate information sharing. This speeds up decision-making, improves collaboration, and makes activity tracking more organized. Pros I like the organization of conversations by channels, the ease of communication between teams, and the integrations with other tools. It greatly aids in collaboration and activity tracking. Cons With many conversations and channels, it can get a bit confusing to keep track of everything. Some notifications also end up being excessive, and searching for old messages could be simpler. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Operations and Business Development ### "Keeps Project Conversations Together, but the UI Feels Cluttered" 2.0 November 9, 2026 I use Slack as a place for us to have conversations and share files. Pros I like Slack’s notifications. I like having a place to have conversations and share files, and keeping all conversations about a project in one place. I found the initial setup fairly easy. Cons I find Slack's UI cluttered and difficult to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ayush Y. Software Development Engineer Used the software for: 1-3 years ### "Easy team communication and quick collaboration" 5.0 November 9, 2026 Slack helps me get quick answers, discuss code review feedback, and share progress with my team. It reduces the need for long email conversations and makes it easier to resolve small questions without scheduling a meeting. Pros I like how easy it is to communicate with my team on Slack. Channels keep project discussions organized, and threads help me follow a conversation without mixing everything together. It is also useful for sharing code snippets, PR links, and quick updates. Cons When several channels are active, the notifications can become distracting. Important messages can also get buried in busy conversations, so I sometimes need to search through threads to find the update I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Amaan H. Teaching Assistant ### "Easy Global Collaboration, with Occasional Mobile Delays" 4.0 November 9, 2026 I use Slack to create groups with colleagues, share files, take notes to myself, and interact with people across our global company. Pros I use Slack as my main way to communicate at work. It helps me create groups with colleagues, share files, take notes to myself, and interact with people across the world. I like how easy it is to attach images by copying them and how I can schedule messages ahead of time. I also like the emojis because they add color to interactions, and making custom stickers helps our teams mesh well and have fun while working. It was pretty easy to set up, and I got it running in no time. Cons I sometimes notice delays between Slack on desktop and my phone, with web messages arriving a little earlier. It doesn’t impact me much, and it could be an issue on my end, but when I only have my phone, real-time notifications can be important depending on the messages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135003/Slack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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