# Slack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Slack Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more.

Source: https://www.capterra.com/p/135003/Slack

---

# 

 Slack Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Slack

## What is Slack?

Slack is a collaborative work management platform that centralizes people, projects, tools, and AI agents to streamline workflows. It enables teams to communicate through channels, real-time messaging, and Huddles for audio/video meetings. Slack Connect allows collaboration with external partners. The platform includes customizable templates, Canvas documents, and Lists for project management. Its file sharing and integration with many apps allow users to connect tools and automate tasks using Workflow Builder. AI-powered tools like Slackbot and Agentforce provide assistance, summarizing information and enhancing efficiency. Security features include Enterprise Key Management and Slack Atlas for data protection and compliance. Slack helps teams work more collaboratively and productively in modern work environments.

## What is Slack used for?

[Team Communication](https://www.capterra.com/team-communication-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Remote Work](https://www.capterra.com/remote-work-software/)

Overall rating

Based on 24,052 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

1%

Pros & cons

Integrated team collaboration hub

Efficient colleague interaction platform

Overwhelming and inconsistent notifications

Resource-heavy and slow performance

Starting price

$8.75

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Slack alternatives

Highest Rated

[4.6 (5,730)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (5,071)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,548)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (985)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135003/Slack/alternatives/)

## Who uses Slack?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Integrated team collaboration hub

94% positive reviews out of 4380

Most reviewers find team collaboration effective, with dedicated channels, integrations, and real-time project coordination improving productivity.

Alex B

Managing Director, 11 - 50 employees.

"It makes collaboration feel more dynamic because you can react to messages, share updates in real-time, and even automate some tasks to save time."

Overwhelming and inconsistent notifications

59% negative reviews out of 2172

Some reviewers describe notifications as overwhelming, difficult to customize, and occasionally unreliable across devices, causing distractions or missed messages.

Yash D

Cloud operations, 201 - 500 employees.

"Slack's potential for information overload, especially with regard to channels and notifications, is a disadvantage that can occasionally result in decreased focus and distractions."

Efficient colleague interaction platform

95% positive reviews out of 1680

Most reviewers indicate colleague communication is streamlined, supporting instant messaging, file sharing, and organized discussions for workplace efficiency.

Anastasiia P

BDR, 51 - 200 employees.

"I like that it gives me a possibility to connect with my colleagues in a quick and efficient way."

Resource-heavy and slow performance

74% negative reviews out of 1442

Most reviewers report performance and speed issues, including high memory usage, slow load times, and frequent app sluggishness.

Sean E

Client Services Manager, 2 - 10 employees.

"It can be quite slow to boot on desktop and uses quite a lot of RAM."

Centralized remote team connectivity

98% positive reviews out of 1257

Most reviewers describe remote team communication as seamless, enabling real-time updates, collaboration, and inclusivity regardless of location.

Madison S

Account Manager, 11 - 50 employees.

"As a remote worker, Slack helps keeps everyone informed on projects, helps build teamwork and togetherness, and allows for instant communication despite having coworkers all over the world."

Occasional bugs and app glitches

48% negative reviews out of 626

Some reviewers report encountering bugs, crashes, and technical issues that disrupt workflow and require frequent troubleshooting or updates.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

File Sharing

4.6 (1,975)

58.23% of 1975 reviewers that rated this feature as important or highly important

You can easily share documents, images, and code within conversations or channels. Reviewers indicate file sharing is quick, supports many formats, and integrates with Google Drive and Dropbox, though some note storage limits and occasional issues with large files or mobile uploads.

Mobile Access

4.7 (1,954)

68.27% of 1954 reviewers that rated this feature as important or highly important

It gives you the flexibility to stay connected and respond on the go, with a mobile app that mirrors desktop functionality. Some reviewers find mobile access essential for remote work, though a few mention occasional notification delays or minor glitches on certain devices.

Real-Time Chat

4.8 (1,745)

70.09% of 1745 reviewers that rated this feature as important or highly important

Slack offers instant, seamless communication for teams, enabling quick responses and efficient collaboration. Users think real-time chat is reliable, supports group and direct messaging, and integrates well with notifications, though a few mention occasional lag or limited file-sharing in chat.

Real-Time Notifications

4.7 (1,285)

67.39% of 1285 reviewers that rated this feature as important or highly important

This aspect helps you stay updated with instant alerts for messages and mentions, customizable per channel or device. Reviewers appreciate the flexibility to mute, snooze, or tailor notifications, though a few mention occasional delays or missed alerts on mobile.

Chat/Messaging

4.9 (867)

77.28% of 867 reviewers that rated this feature as important or highly important

With this capability, you can communicate instantly with individuals or groups, organize conversations in channels, and use threads for clarity. Reviewers appreciate the intuitive interface, expressive emojis, and the ability to keep discussions organized and searchable.

Collaboration Tools

4.6 (1,868)

66.92% of 1868 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Slack 103 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Ability to make voice calls within the system

Record audio or import/upload audio files

Verify the identity of users/devices to enable secure access

Group collaboration to solve ideas in a productive and concentrated manner.

Track and manage schedules and meetings via an integrated calendar

Facilitate virtual conferences that connect multiple people remotely

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

With this capability, you can communicate instantly with individuals or groups, organize conversations in channels, and use threads for clarity. Reviewers appreciate the intuitive interface, expressive emojis, and the ability to keep discussions organized and searchable.

AI-based platform which conducts a conversation via auditory or textual methods

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Digitally share pre-made materials and self-created content with others

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Pre-designed layouts that can be customized to match preferences and requirements

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Convert data into a code for security

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

You can easily share documents, images, and code within conversations or channels. Reviewers indicate file sharing is quick, supports many formats, and integrates with Google Drive and Dropbox, though some note storage limits and occasional issues with large files or mobile uploads.

Move files across different systems or networks

Find & retrieve relevant data or documents

Caters to sales teams

Search for specific words or phrases within a document or database

Organize and edit a group of people's policy and members

Group messaging lets multiple people carry on a group conversation

Track interaction history by documenting conversations for contacts

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Create and share notes/annotations taken during meetings

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Communicate using messages within the system

It gives you the flexibility to stay connected and respond on the go, with a mobile app that mirrors desktop functionality. Some reviewers find mobile access essential for remote work, though a few mention occasional notification delays or minor glitches on certain devices.

Controls/tools to moderate the session

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Two-way actions and communication between multiple users in real time

Allows users to manage data from a number of sources

Process and analyze human language in text or audio form

Allow users to create, edit, and sort multiple notes

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Arrange tasks based on the level of priority or urgency

Send messages to selected individual(s) from the entire audience

Tools to facilitate the production of information and promote efficiency

Estimate or forecast of a future scenario based on the study of present trends

Ability to see if recipient has viewed/opened the message

Files and folders are updated in real-time when changes/edits are made

Slack offers instant, seamless communication for teams, enabling quick responses and efficient collaboration. Users think real-time chat is reliable, supports group and direct messaging, and integrates well with notifications, though a few mention occasional lag or limited file-sharing in chat.

Engage in direct, instant messaging with consumers

Receive data and information in real time

This aspect helps you stay updated with instant alerts for messages and mentions, customizable per channel or device. Reviewers appreciate the flexibility to mute, snooze, or tailor notifications, though a few mention occasional delays or missed alerts on mobile.

Receive system updates as soon as any changes are made

Record live video calls to play later

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Save a screenshot of your desktop as an image

Record and save a video file of what is happening on a computer screen

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Allow multiple team members to edit and work on the same document

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

View messages sent by both parties during the chat conversation

Take actions to troubleshoot issues for networks, devices, etc.

Presenter can see and hear participants and vice versa.

Extra layer of security that requires not only a password and username but also something specific to that user

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Chat with your counterparts over the video in real time

Connect with meeting participants remotely over video

Supports various video file formats

Allow organizations to streamline the check-in process for visitors.

Allows multiple users to simultaneously annotate on a digital whiteboard

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (21,988)

4.6

Based on 21,988 reviews

## Pricing

Value for money

4.5 (15191)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/135003/Slack/pricing/)

Pro

$8.75

Per User,Per Month

It includes:

-   Unlimited message history
-   Unlimited apps and integrations
-   Unlimited canvases with 30 days of version history
-   Voice-first huddles with up to 50 participants
-   Secure work with other companies using Slack Connect channels

Business+

$15.00

Per User,Per Month

It includes:

-   User provisioning and deprovisioning
-   SAML-based single sign-on
-   Unlimited canvases with 90 days of version history
-   Data exports for all messages

Value for money

4.5 (15,191)

4.5

Based on 15,191 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (13457)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (13,457)

4.4

Based on 13,457 reviews

## User reviews

Overall rating

4.7

Based on 24,052 reviews

Filter by rating

5(17262)

4(5707)

3(907)

2(128)

1(48)

Mentioned topic

Sorted by most recent

JC

Julie C.

Aide Soignante

Hospital & Health Care

### "Lisez cet avis avant de passer à Slack!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 11, 2026

Pros

Ce que j’aime dans l’utilisation de Slack, c’est l’organisation et la cohérence des échanges. Sur d’autres outils de communication interne, il est possible d’échanger, de partager des documents et tout ce qui nécessite une collaboration, mais vous y passerez beaucoup de temps à tout organiser s'il n'y a pas un administrateur pour tout gérer.

Cons

L’offre gratuite chez Slack n’est pas aussi radieuse que plein de personnes l’affirment : vous serez limités dans le nombre de personnes connectées à une visio, la taille des fichiers envoyés et plein d’autres options non indispensables mais qui, mises bout à bout, fluidifient l’expérience.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Ce choix ne vient pas de moi mais neamoins s’apprecie le fait que l’on soit passer sur Slack. Et pas de bémol ça prend en charge la connexion avec Excel

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Commercial Advisor

Oil & Energy

### "Excellent mobile compatibility and fun interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 10, 2026

Pros

Has all the chat and group functionalities of Teams and great mobile compatibility. Nice tagging functionality.

Cons

File sharing/collaboration is not the most intuitive. Setting up notification preferences is not intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Vibhore S.

Logistics Lead

Health, Wellness and Fitness

### "Slack Workflow "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 10, 2026

Pretty good experience with it, it's pay-per-user pricing limits it to small to medium enterprises only.

Pros

Ease to use, good quality video and voice calls, a lot of theme options with file sharing make it a breeze in the workplace

Cons

The biggest issue is the always-on green light, the active status, that builds the pressure to reply instantly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

James M.

Sales Representative

Retail

### "Sales Communications App that Gets Deals Done."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 9, 2026

I have been using Slack at United Empire Miniatures daily, and it suits my selling style perfectly. Uploading pictures of products, making quick calls, organizing discussions by topics, and everything else seems to suit my sales style well enough.

Pros

To be honest, it was the speed of the chat that made me fall for it. I can shoot a message to my sales team about processing an order, receive feedback, and wrap things up before the customer gets off the phone.

Cons

Notifications fail to appear in the middle of work hours. Last month, I was distracted twice when internal notifications did not show up at all while I was working.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Enguerran M.

Fullstack web developper

Sporting Goods

### "Essential tool for team collaboration and workflow automation."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 9, 2026

Slack has fundamentally changed our team's collaboration practices because it decreased our internal email needs by almost 80 percent. The application functions as a digital headquarters because it offers more than basic chat features. The system creates a transparent organizational environment which lets people access information easily while maintaining remote team connections through its multiple channels and integration systems.

Pros

The team communication system operates smoothly through its user-friendly interface and channel organization system. The 'Huddle' feature enables me to conduct fast audio synchronization because it eliminates the need for scheduled meetings. Our workflow management system achieves peak performance through its best-in-class integration with Google Drive and Jira and Trello and other tools.

Cons

The notification management system becomes unmanageable because of its default settings which create notification fatigue for users. The Pro and Business pricing model proves expensive for small teams while users experience difficulties in locating specific historical files and messages through the search function.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jamie H.

Executive Vice President at FEVO

Information Technology and Services

### "Slack for fast team communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 7, 2026

Pros

It’s very responsive and keeps conversations organized through channels. Integrations with other tools help streamline workflows, and it’s easy to stay connected throughout the day.

Cons

With many channels and messages, it can become overwhelming at times. Important information can get lost if not properly managed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Konstantinos A.

Tech lead

Computer Software

### "A Must-Have Tool for Modern Team Communication"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 7, 2026

Overall, Slack has significantly improved how our team collaborates. Conversations feel more dynamic and efficient than email, and the ability to integrate our most-used apps has reduced a lot of context-switching. Once the team establishes good channel organization and notification habits, Slack becomes a powerful communication hub that boosts productivity and keeps everyone aligned.

Pros

Slack makes team communication incredibly smooth and organized. Channels help keep conversations focused, and the search function is excellent for finding past messages or files. Integrations with tools like Google Drive, Jira, and Zoom streamline workflows, making it easy to manage projects in one place. The interface is clean, intuitive, and works seamlessly across devices.

Cons

Notifications can become overwhelming, especially in large teams with many active channels. It can also take time for new users to adjust to channel organization and notification settings. Some advanced features and administrative controls are limited unless you’re on a higher-tier plan.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

saidi b.

product manager

Animation

### "The Quiet Backbone of How Our Team Actually Works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 6, 2026

lack has been one of those tools that just quietly becomes essential. You don't really make a big decision to rely on it it just kind of happens because it works. The overall experience has been really positive. It sped up how we communicate, made it easier to stay on top of what's happening across the team, and honestly just made work feel a bit less formal and more human. Instead of everything being this rigid back and forth over email, conversations happen naturally and things get resolved faster. There are rough edges here and there the notifications can get out of hand and the pricing stings a little as you scale but when you zoom out, the impact it has on how a team functions together is hard to argue with. It's one of those tools where once you've used it properly, going back to anything else feels like a step backwards. For remote or hybrid teams especially, it's pretty close to irreplaceable.

Pros

What I like most about Slack is honestly just how natural it makes communication feel. It doesn't feel like a work tool it feels like texting your team. You ask something, you get an answer, you move on. No drafting a formal email, no waiting a day for a reply, just a quick back and forth that actually keeps things moving. The channels are a big part of that too. Everything has its place — there's a channel for the project, a channel for random stuff, a channel for announcements and nothing gets mixed up. You're not digging through one giant inbox trying to figure out what belongs where. And the integrations are just everywhere. Your notifications from GitHub, your alerts from whatever tool you're using, your standup bot it all just flows into Slack and suddenly you have one place where you actually know what's going on. It just makes the whole team feel closer, even when everyone's working from different places.

Cons

What I liked least is honestly the notifications. Once your team grows and you're in a bunch of channels, it becomes a lot. You're constantly getting pinged and if you're not careful it just kills your focus. You end up either checking Slack every five minutes or missing something important because you muted too much. The search is also not as smooth as it should be. Finding an old message or a file someone shared three weeks ago feels harder than it needs to be. You kind of have to remember exactly what was said to track it down, which defeats the purpose. And the free plan has that message history limit which is genuinely frustrating. You go back to find something from a few months ago and it's just gone. For small teams or startups watching their budget, that feels like a pretty big thing to lock behind a paywall. None of it is enough to walk away from it, but you do feel the friction after a while.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Designer

Non-Profit Organization Management

### "Sufficient for Small Teams"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 6, 2026

Pros

Slack is pretty easy to use and set up. I have used it in both professional and casual settings for group messaging. Slack can be convenient and sufficient for small teams or startups using the free plan.

Cons

Slack is not as robust as a system like Microsoft Teams, but it works well for small groups or tight budgets- because it does have a free version.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

I moved to a smaller start-up company that didn’t need a complex system like Teams.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Gunther C.

Software Engineer

Computer Software

### "Communication Nexus for Modern Work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 3, 2026

Overall my experience with Slack has been great. The addition of video and voice calls, and finer grained notification management have been welcomed additions.

Pros

Slack is easy to use and makes remote and hybrid work environments seamless. It is a great tool for collaborating with coworkers and has good API support for creating integrations.

Cons

It would be great if Slacks API supported a wider range of filtering parameters. For example, the ability to filter the list of users by active and bot status instead of programmatically removing those values retroactively would be great.

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