# Page 7 | Process Street Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Process Street the right Business Process Management solution for you? Explore 648 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135004/Process-Street/reviews --- Process Street 4.7 (648) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Process Street ## Showing most helpful reviews Showing 151-175 of 648 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Head of Research Financial Services Used the software for: 1-2 years ### "Be better at what you do with process Street" October 1, 2018 4.0 Pros By putting a little effort in up front you can make repetitive problems into solvable tasks. Just follow the steps! Cons I don't love the name, and the design is absolutely adequate but not elegant. Review Source BP Brian P. Owner Marketing and Advertising Used the software for: 6-12 months ### "Good tool for the Money" August 11, 2021 5.0 It has been key in on onboarding process and making entry level workers productive. Pros The best and most unique part of the software is that as you improve the template, it will update all the existing processes in process. This is key to continual tweaking and process improvement. Cons Some of the sorting and filtering of custom fields on the grids needs to be improved, but they are continually updating the software, so it may be done by the time you read this review. Reason for choosing Process Street The ability to do updates on existing launched processes. Review Source Melanie P. Client Services Support Manager Used the software for: 6-12 months ### "Process Street is a great way to create and ensure compliance of standard operating procedures. " January 23, 2018 4.0 Pros The ease of collaboration between different departments. You can add assignees to the entire template/checklist, or to specific tasks within the checklist. Cons I wish it had more flexibility to use as project management. It works well for static projects that do not change, but when projects require customization it is not as friendly. Review Source HB Howard B. Property Manager Real Estate Used the software for: 1-2 years ### "Great Product for Organizing Your Business" July 6, 2020 5.0 Great! It has made us a better company; more reliable and organized with better customer service. Pros Role assignments, email templates, documenting business processes Cons Difficult to keep track of all the checklists and tasks. Overwhelming number of emails from Process Street re: checklists and tasks (I'm sure this can be controlled, but I haven't spent the time to figure it out) Alternatives considered [Podio](https://www.capterra.com/p/128631/Podio/) Reason for choosing Process Street Easier to implement Review Source VR Verified Reviewer Recruitment Practitioner Staffing and Recruiting Used the software for: 1-2 years ### "Workflow managemnt or an ATS" July 21, 2019 5.0 WOW Pros We can use both the ways as ATS or workflow management as well. We can use a lot of connected apps and can generate reports and sheets Cons Lots of apps which make confusion to choose Review Source DT Daniel T. Owner Hospital & Health Care Used the software for: Less than 6 months ### "New user very impressed with customer support" October 18, 2021 5.0 I am a new user but very optimistic about the potential with this product to increase efficiency Pros It’s easy solely because the support is so good. Whenever I have a question they answer me with people in both the UK and Canada Cons I feel like some more complex logic would be great but customer service has offered some good workarounds I am excited to explore. Reason for choosing Process Street Customer service was exceptional Review Source KR Kyle R. Owner Law Practice Used the software for: Less than 6 months ### "Our Experience" March 13, 2021 5.0 Pros Hi Process Street, I just wanted to let you know that \[SENSITIVE CONTENT HIDDEN\] went above and beyond for our Process Street project. She exceeded all expectations in thoughtfully working through and creating a checklist that I am thrilled to be implementing with my team as of this week. Our process is filled with complex, dynamic scenarios and logic that we struggle to keep on top of, and I am completely confident that because of \[SENSITIVE CONTENT HIDDEN\] hard work we are going to be miles ahead of our competition for years to come. She was professional, took the challenge seriously, and because of her you now have a loyal customer with an exciting growing business. Thank you!! Cons I haven't run into anything that has disappointed me thus yet. They've accomplished every ask. Alternatives considered [Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Process Street They could accomplish the dynamic due dates that we needed. Review Source Craige Hardel -. Owner Marketing and Advertising Used the software for: 6-12 months ### "Process Management made easy" November 6, 2019 4.0 Process street makes it easy to track and manage performance across various verticals and activities. Ir takes a bit to setup but once you get the hang of it, it's easy to use. Pros Process street makes it easy to have all steps, processes and procedures in one place. It saves time and make me more efficient. Cons No offline version. As nice it is to track processes, using it with the internet on is distracting and doesn't allow for deep planning. Alternatives considered [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) Reason for choosing Process Street More organized trackable workflow to manage processes not just tasks. Review Source AM Andrea M. Property Manager Real Estate Used the software for: 1-2 years ### "Love Process St" July 21, 2020 5.0 I believe you should remember nothing and have a checklist for everything. It keeps us in line. Pros I love 1) Conditional logic, 2) Dynamic Due Dates, 3) The ability to assign tasks 4) I love that tasks can have videos, links, text, whatever I need to customize it. Cons 1) I wish I could print out to-do lists for the day. 2) Trying to find archived lists can be a little difficult in my opinion 3) I kinda wish I would move or color code the blue tiles so that I can see more high priority tasks first. Reason for choosing Process Street Conditional logic and dynamic due dates Plus I like the lay out better Review Source TL Toni L. Sr. Project Manager Financial Services Used the software for: 1-2 years ### "Good product and getting better" August 28, 2020 4.0 They have been great at listening to our requests and have implemented some of them. The product was pretty easy to learn how to configure and not only captures the completion of tasks but also automates parts of the process. It's a great product for minimal cost. Pros I love the concept of checklist software, and of all the ones I reviewed, this one has the most functionality. Additionally, they are adding functionality continually. Cons There is still some functionality missing that we would like to see. There is also some limitation on formatting of text within a task. Alternatives considered [Pipefy](https://www.capterra.com/p/144848/Pipefy/) Reason for choosing Process Street Process Street has more functionality. Review Source Dmitry S. Used the software for: 6-12 months ### "Best App for managing processes" August 26, 2016 5.0 That's the best App I've ever used for managing my processes! We are using free version and it's really worth it. We still using Asana for managing projects and all processes removed from there to Process.st. Pros Integrates with Zapier! Processes could be used as LeadMagnets for capturing leads from website. Cons Actually, I don't know ((( All features I need this service has. Review Source SB Sabri B. Directeur Pharmaceuticals Used the software for: 1-2 years ### "Mieux organiser le travail d'équipe " April 8, 2024 5.0 Pros Il permet le dispatching et le suivi des taches dans un projet géré par une équipe Cons Pas d'inconvénients particuliers notés lors de notre utilisation Review Source Chris G. Used the software for: Less than 6 months ### "Great tool for keeping track of routine but complex tasks" October 10, 2016 5.0 I love process street. I have developed several checklists for tracking different tasks in my business. I have checklists for hr onboarding as well as client onboarding. It is a great tool that is very user friendly. I especially love the ability to quickly create a checklist via copy and paste of a column in Excel. This greatly improved the speed with which I can create powerful checklists. If you need to track tasks that can get a bit complex but follow the same set of steps each time, this tool is for you. Pros Very user friendly. Easy to find features and use them. Great free offering. Cons Sometimes becomes unstable using Chrome (freezes up or doesn't load at login) but I have no problems using Firefox. I think it could be a memory management issue with Chrome, though. Review Source HB Henrik B. IT Suppport Architecture & Planning Used the software for: Less than 6 months ### "Review" February 10, 2021 5.0 I am a big fan :-) Pros Its the first software of its kind i use - and since i am new in my position here in mølbak i think its great that its so intuitive and easy to work with. Cons We in mølbak have some issues since the credit card used to pay for this software have been changed a few times resulting in problems accessing the software. If i could decide it would be better for me that we payed for a year in advance since that would remove my problems but if the creditcard holder disagree what can you do :-( Review Source VR Verified Reviewer Facebook Ads Guru & Marketing Expert Used the software for: 1-2 years ### "Crazy checklist software" March 7, 2018 5.0 You can zap it with Slack, Trello, your CRM - ZOHO, etc. That way as you start moving people through the checklists it will automatically trigger new events in different systems. Pros Lets you create anything you can imagine. We primarily use it for our onboarding/sales checklists to make thing so much easier. Cons It has a steep learning curve and it can take some time to setup. You also have to train up your team; of course if your current PM system has a similar function I'd use that. Rather then having to use multiple systems. Review Source KW Kallie W. Director of Care Coordination Medical Practice Used the software for: 1-2 years ### "Couldn't do my job without it" July 17, 2020 5.0 Customer service is amazing and quick. Takes time upfront to learn the software, but you have great support along the way Pros Allowed us to go paperless in our case management Streamline processes, increases accountability, drastically limits back and forth on email or other platforms Not one size fits all- you can adjust and make it exactly what you want and need for your organization Cons App still needs some work, but its brand new and will get there I would like more functionality with tasks Auto assign function doesn't work the way we need it too. Review Source DE Devin E. Owner Real Estate Used the software for: 1-2 years ### "Helpful software " December 16, 2019 4.0 Good. We enjoy the product and the people Pros It has really allowed us to become a process driving company. Less ambiguity and better consistency of service. Cons The user interface could be better. How the information is displayed to the user should be more customization. Reason for choosing Process Street It was recommended to us Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) It was too limiting for what we needed Review Source VR Verified Reviewer Manager (Logistics) Internet Used the software for: Less than 6 months ### "Great tool to improve productivity" September 14, 2018 5.0 Reduced non value added activities in the process. Saved a lot of time. Pros 1\. Can create a list of tasks and generate a template for the standard operating procedures in the company. Then we can assign individual persons or teams to execute the process and monitor the progress through the online dashboard. 2. Integrated to third party apps including gmail, calendars, paypal, etc so that we can automatically schedule tasks and assign workflows directly through the process street. This is the biggest advantage of the software. 3. Available as PC application. Accessible through web browser (Compatible for mobile views). Can get notifications after accomplishing the tasks. 4. Intuitive to learn and easy to use. Great way to communicate with team members and structure work process. Cons 1\. As of now we can only assign an entire process to a team. We can't assign people to individual tasks. 2. Expect more default templates to make things easier for first time users. 3. Mobile application is not yet available for android platform. Review Source VR Verified Reviewer Admin and HR assistant Marketing and Advertising Used the software for: 6-12 months ### "Checklists for your ongoing and past tasks " June 30, 2020 4.0 I like it most for archive purposes - or like a simple diary where I keep any useful training material as different templates for different parts of the team (support team, social media team, admin and management team). Cause I can easily place as much info I need to. I would not depend on it solely for project management purposes. Pros Easy to edit template with several functionalities. I like the simple way to choose with whom from your organisation you can share the specific template. Cons Maybe I need more time with it - I use it on weekly basis for about 6-7 months. Seems a bit vague and too white :) plain to me. I am used to colors and they help me to easily recognize different type of tasks and templates. Review Source MG Marie G. HR/PR/Accounting and Process Management Computer Software Used the software for: 2+ years ### "Team Time Saver, Individual Life Saver" July 17, 2020 4.0 From an Accounting and HR perspective, it's a life saver. Repetative and team tasks GET DONE. Over all, sales to cash process are tracked. Continuous improvement is also made easy. Pros My 'most like' is definitely the Customer Support and ease of use. Cons Some integrations are limited, however Customer Support listens to needs and new feature/integrations are always happening. Reason for choosing Process Street Ease of use, support reviews. Review Source Bryce K. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Very solid product, different than traditional" January 19, 2021 5.0 Great experience with customer support, very seamless integration from previous workflows (we were using Trello). This software has been really low maintenance and easy to use. Pros Great collaboration for cross functional teams. Easy onboarding and setup. Conditional logic is really solid. Customer support is excellent. Cons I don't have any cons about the software. Review Source SH Shawn H. Human Resources Consultant Human Resources Used the software for: 6-12 months ### "Process Street is a must have" December 26, 2023 4.0 Pros The ease of use for Process Street is extraordinary. A new employee can jump in and not only be navigating, but also making pages within 1 to 3 days,. Cons Some more tutorials to become a Process Street Subject Matter Expert. Review Source Nicholas S. CEO / Co-founder Outsourcing/Offshoring Used the software for: 1-2 years ### "I love process street" October 11, 2018 5.0 great team and product Pros The flexibility and robustness. Also the zapier integration is key. Cons process documentation is complex in general Review Source Gabe J. Customer Success Computer Software Used the software for: 6-12 months ### "Great way to keep track of repeated & important processes" April 12, 2019 5.0 Its been a great piece of our on-boarding process and I'm really happy with it. Pros I like the ease of use and the ability for teams to collaborate, easily figure out who did what. And when somebody did something. Cons I wish that the conditional logic could be applied to the sub items in a main item. Review Source Brett P. Distribution Specialist Wholesale Used the software for: Less than 6 months ### "Excellent for Collaboration" July 25, 2016 5.0 Beautifully simple and responsive. I've used it for new team member onboarding for a year and a half and Process Street helps me avoid a sea of onboarding process documents. Pros Easy to get others using it and helping modify checklists since it is so simple. That's been important for us since we can rope in several areas of expertise directly, bypassing a painful email back and forth game for each step of our process. Cons Not ideal for database. I use our process checklists as records of onboarding once each team member becomes fully functional, and there aren't many ways to organize archived checklists. Needs more report generation options as well. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.