# Process Street Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Process Street Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more.

Source: https://www.capterra.com/p/135004/Salesforce-Service-Cloud

---

# 

 Process Street Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Process Street

## What is Process Street?

Process Street is a Compliance Operations Platform powered by AI agents that turn your policies into automated, audit-ready workflows. Unlike traditional BPM tools, it’s built for teams, not process architects. Anyone can document a process, automate tasks, assign responsibilities, and track execution with no code required. At the core is an AI compliance agent that monitors activity, flags risks, and ensures every step is followed, so you don’t have to chase down work or second-guess execution. Teams use Process Street for business process management, document management and control, automating recurring processes, and scaling execution with confidence. Every workflow runs with built-in accountability, audit trails, and policy enforcement by default. Whether you’re managing onboarding, compliance, audits, or SOPs, Process Street provides a single platform to control execution, drive improvement, and stay inspection-ready, eliminating the manual oversight or disconnected tools.

## What is Process Street used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

Overall rating

Based on 648 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Pros & cons

Efficient team process organization

Streamlined team collaboration tools

Minor bugs and usability concerns

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Process Street alternatives

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135004/Process-Street/alternatives/)

## Who uses Process Street?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Efficient team process organization

98% positive reviews out of 54

Most reviewers describe team processes as easy to customize, delegate, and monitor for consistent, high-quality results.

Chris G

Property Management, 2 - 10 employees.

"In the property management business there's a lot of moving parts and this helps everyone on the team see whats going on and ensure nothing gets missed."

Minor bugs and usability concerns

48% negative reviews out of 52

Some reviewers report bugs and issues with interface glitches, editing difficulties, and occasional problems with process management.

Rhys H

Executive, 11 - 50 employees.

"Being able to schedule Monthly schedules for week days only is a bit of an issue along with numbers starting with 0 don't work with validations on the number questions."

Streamlined team collaboration tools

97% positive reviews out of 33

Most reviewers indicate team collaboration is intuitive, enabling smooth sharing, remote teamwork, and cross-department communication.

Lisa C

Director of Customer Success, 11 - 50 employees.

"It has helped my team collaborate with other teams more effectively than using google docs and spreadsheets."

Comprehensive project management workflows

100% positive reviews out of 28

Most reviewers find project management features streamline complex tasks, improve tracking, and prevent missed deadlines.

Rachelle A

Transition Manager - Lease Administration, 5,001 - 10,000 employees.

"It also makes it much simpler to have multiple people working on the project and avoid duplicative effort."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

4.7 (68)

80.88% of 68 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Task Progress Tracking

4.7 (46)

69.57% of 46 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

Workflow Configuration

4.6 (37)

70.27% of 37 reviewers that rated this feature as important or highly important

Alter the default workflow to meet your organization's needs

Collaboration Tools

4.6 (32)

43.75% of 32 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Task Scheduling

4.8 (32)

68.75% of 32 reviewers that rated this feature as important or highly important

Track and manage the scheduling of tasks

Access Controls/Permissions

4.6 (30)

60.00% of 30 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Process Street 192 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Set rules for access to expire based on fixed dates, time elapsed, number of views, number of downloads etc.

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Schedule the calibration of instrumentation and maintenance requirements

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track and monitor efficient handling of all changes/transitions

Communicate using direct chat or messages within the system

An itemized to do list that can be edited as tasks are completed

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Track all company interactions with current clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Record and track all relevant internal and external communications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track, store, and access client contracts or licenses

Investigate and take action at root cause or error in processes to prevent recurring issues

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Initiate interactions with customers by proactively starting conversations or providing informational content

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import, collect, and capture data from multiple sources

Connect to big data sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Ability to handle large datasets

Track the management and flow of data throughout the organization

Protect sensitive data for digital privacy

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Data vault where data is aggregated for later distribution to applications.

Supports common databases such as MySQL and Oracle

Specify or track the date/time a project, task, etc., is due for completion

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Manage the processes involved when making the application ready for use

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Makes changes to document features such as text, fonts, formatting, etc.

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Convert emails into tasks

Monitor and track what your employees are doing

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Create and share a new employee handbook with helpful information

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Guidelines for conforming to environmental laws, regulations and requirements

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Process of extracting, transforming, and loading data

A chronological record of actions or occurrences within a network, software, or process

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Specifically designed to address the needs of law firms and legal departments

Build applications without the use of code

Adds a customizable form to the landing page, usually for the purposes of lead generation

Automate repetitive tasks such as filling out information or creating certain types of forms

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Create, design and modify the flow and processes of tasks in a project

Compliant with HIPAA, which sets standards for sensitive patient data protection

Automates core HR functions such as talent management, employee evaluation and learning management

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Identify which applications need to exchange data and enable these data connections

Guidelines set by the International Organization for Standardization

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Create, share, and manage the distribution of job descriptions/duties

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Manage, maintain and track the performance of assets and equipment

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Ability to handle several projects simultaneously

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Identify issues and deviations from specifications

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Ability to recognize printed or written text within digital images or scanned documents

Create orientation programs for new employees or students

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, manage, and track policies and procedures within an organization

Reusable integration workflow templates

Arrange tasks based on the level of priority or urgency

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Streamlining repetitive tasks and activities through automated and predefined workflows

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Ensure that quality requirements and standards are met across production processes

Preview and make real-time changes in the web content

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Set the frequency of a task's occurrence

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

UI looks like a spreadsheet

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Define the exact requirements needed by all stakeholders in the requirements process

Statistical methods to assist with and maintain quality control of processes

Track the status over time for a request, process, asset, or transaction

Split and manage tasks into individual components

Qualify, select, and monitor supply chain partners

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Edit task information and all related elements

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation

A digital list of items that need to be completed

Track and document the history, application, or location of an item or activity

Track employee/learner's progression through training programs

Manage, record and track all business exchanges in form of money and its related interactions in the system

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Web form that allows users to enter data that is sent and processed for different reasons

Allows the integration of data between different web services

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (543)

4.5

Based on 543 reviews

## Pricing

Value for money

4.6 (461)

### Starting price

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/135004/Process-Street/pricing/)

Value for money

4.6 (461)

4.6

Based on 461 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (555)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (555)

4.7

Based on 555 reviews

## User reviews

Overall rating

4.7

Based on 648 reviews

Filter by rating

5(494)

4(130)

3(18)

2(1)

1(5)

Mentioned topic

Sorted by most recent

SD

Satwik D.

SRE

Information Technology and Services

### "Good, simple powerful- could be made more flexible"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 9, 2026

Overall I find it a good experience and sames time and managing everyhthing. Should be made comprehensive further

Pros

one monolithic path- easy to navigate timelines and snappy and fast. Completion and making task progress is easy.

Cons

Undoing. I don't or didn't see the undo of task completion in some or all or the guides or learning paths.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EV

Elsie V.

Onboarding Specialist

Human Resources

### "Process Street is Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2026

Makes my work much easier, sending emails and building processes has been great via Process Street. I'm able to build complex SOPs and go through them step by step.

Pros

Ease of use, endless possibilities to create & update SOP processes, Fun to use, Easy to update, great customer service, makes work & processes much easier & quicker.

Cons

occasional bugs/connection issues (not often), heavily relies on external applications/connections, glitchy with publishing at times

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SN

Soumya N.

Senior Software Developer

Financial Services

### "Senior Software Engineer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 5, 2026

Overall, my experience with Process Street has been very positive. It has helped our team standardize our recurring processes and improved our collective productivity. It is a solid tool for anyone looking to automate or document team workflows effectively.

Pros

love how organized everything is within the platform. The ability to clearly mark tasks as complete provides great visibility for the whole team. It makes tracking complex workflows much simpler and ensures that nothing falls through the cracks during our daily operations.

Cons

While the functionality is great, I think the pages could benefit from a better, more modern UI design. The current interface feels a bit dated at times, and a more streamlined aesthetic would definitely improve the overall user experience and navigation for technical users."

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Sharon P.

COO

Financial Services

### "Best process management software on the market!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2026

10 out of 10 on product and customer service. I have asked for help several times via chat, and I have always been answered that day via email, or they have given me a link to schedule time with a pro who helps me solve any process development questions or issues.

Pros

I love how you can customize workflows to account for the smallest nuance in a process. We write processes for every customer we serve. Process Street enables us to maintain consistent customer service.

Cons

Just small things that I think Process Street will develop over time. I'd like to be able to easily bold and change the font colors in the comment section, as our team uses that section to communicate.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Reasons for choosing Process Street

We chose PS because it allowed us to manage multiple clients from it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Danielle G.

Actuarial assistant

Insurance

### "Initial opinion "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 20, 2026

Fairly easy to get used to but may not have the same displays as other programs, may look a little outdated with all of the code showing.

Pros

It is easy to go back and edit our case so that appropriate tasks are triggered for different department members to complete.

Cons

I don't like that I can edit someone elses tasks (usually done by mistake), but I'd like to be able to take tasks from others and then complete with my name attached, and the layout of the page is too skinny of a column.

Switched from

[SAP Signavio](https://www.capterra.com/p/137139/Signavio/)

The price was better and had similar enough features with a couple of improvements we were looking for (being able to go back and edit and have changes take effect immediately for a case).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nicholas B.

Actuary

Insurance

### "Appealing Interface, Good Collaboration, needs more user flexibility"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 20, 2026

Pros

Best feature is applicable comments appear alongside the specific tasks to which they pertain, rather than getting lost in a comprehensive stream of discussions. Easy to track what actions need to be taken and work with various parties. Very appealing user interface, easy to manage various tasks within purview.

Cons

Inability to adjust target deadlines myself is the main point of friction encountered thus far; as priorities shift, deadlines often move. The deadlines are also static e.g. if I receive a task late, my run time is not adjusted, and thus I may receive tasks marked as late by me on their inception

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tamara S.

Procurement Officer

Government Administration

### "Improved Work Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 4, 2026

I think it has definitely made my work experience better. I appreciate it for keeping me organized and consistent.

Pros

I really appreciate the reminders embedded within each workflow as it helps keep me organized and my files consistent and complete.

Cons

I'm not sure if the workflows are defaulted or if our developer has created them based on their understanding of the processes we follow, but I am sometimes frustrated that I cannot easily provide immediate feedback when a workflow doesn't make sense or takes me in a wrong direction. I would like to be able to provide immediate feedback on the page where there is an issue, rather than providing a screenshot in an email.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Jade F.

Accounting Manager

Events Services

### "Game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 4, 2026

Great experience with the team, especially \[sensitive content hidden\] and the follow up training she has provided us - its been invaluable.

Pros

The ability to link the instructions to a process and break processes down into steps and assign to employees. Then being able to schedule these tasks for completion is amazing. As a manager, this has been invaluable.

Cons

No negatives found at this point. There could be some expansion on the use of the one off tasks, but this in no way takes away from the fantastic product that has been developed.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

To have the ability to schedule tasks and attach the relevent documentation to the task

Alternatives considered

[SweetProcess](https://www.capterra.com/p/188134/SweetProcess/)

[Singlepoint](https://www.capterra.com/p/254783/Syncronology/)

Reasons for choosing Process Street

I can't remember the product names, but there were 2 alternatives - they didn't measure up to the overall product delivered by Process St.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ryan H.

Manager, Internal Onboarding and Solutions Enablement

Computer Software

### "Process St keeps my Teams on Task"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2025

Pros

Process Street helps our cross-functional team stay on task when working on time sensitive projects and gives our new hires an easy way to see their progress through training.

Cons

I have not had any issues with Process Street, and when I do run into roadblocks my CSM is always willing and able to help me find a solution

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IG

India G.

Programme Support

Non-Profit Organization Management

### "Process Street is Great for Us!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

December 17, 2025

My overall experience with Process Street is that it is a invaluable service that we use for our job, and without it we would struggle alot to keep on top of everything.

Pros

Process Street makes keeping all of our information for all of our clients in one place so easy. It allows all of us to work on each others file, but still get the notifications if someone else has worked on our clients file which makes it incredible to stay on top of everything.

Cons

Sometimes Process Street bugs out sometimes and doesnt save the information as we put it in. We work quite quickly so it is important that this information is being saved the first time, so that if someone else comes in and trys to understand the situation they know all the information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/135004/Process-Street/reviews/)

Popular comparisons

[monday.com vs Process Street](https://www.capterra.com/compare/135004-147657/Process-Street-vs-monday-com)[Jira vs Process Street](https://www.capterra.com/compare/19319-135004/JIRA-vs-Process-Street)[Asana vs Process Street](https://www.capterra.com/compare/135004-184581/Process-Street-vs-Asana-PM)[Zapier vs Process Street](https://www.capterra.com/compare/130182-135004/Zapier-vs-Process-Street)[Trello vs Process Street](https://www.capterra.com/compare/135004-211559/Process-Street-vs-Trello)[Connecteam vs Process Street](https://www.capterra.com/compare/135004-153140/Process-Street-vs-Connecteam)[Wrike vs Process Street](https://www.capterra.com/compare/76113-135004/Wrike-vs-Process-Street)[ClickUp vs Process Street](https://www.capterra.com/compare/135004-158833/Process-Street-vs-ClickUp)[Notion vs Process Street](https://www.capterra.com/compare/135004-186596/Process-Street-vs-Notion)[Smartsheet vs Process Street](https://www.capterra.com/compare/79104-135004/Smartsheet-vs-Process-Street)

[Lucidchart vs Process Street](https://www.capterra.com/compare/135004-146136/Process-Street-vs-Lucidchart)[Visio vs Process Street](https://www.capterra.com/compare/135004-201133/Process-Street-vs-Visio)[CMW Platform vs Process Street](https://www.capterra.com/compare/120988-135004/CMW-Tracker-vs-Process-Street)[Miro vs Process Street](https://www.capterra.com/compare/128955-135004/Miro-vs-Process-Street)[Clovine vs Process Street](https://www.capterra.com/compare/135004-267448/Process-Street-vs-Clovine)[Airtable vs Process Street](https://www.capterra.com/compare/135004-146652/Process-Street-vs-Airtable)[Basecamp vs Process Street](https://www.capterra.com/compare/56808-135004/Basecamp-vs-Process-Street)[Jotform vs Process Street](https://www.capterra.com/compare/135004-158456/Process-Street-vs-JotForm-4-0)[MaintainX vs Process Street](https://www.capterra.com/compare/135004-179296/Process-Street-vs-GetMaintainx) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)