# CoStar Real Estate Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CoStar Real Estate Manager the right Commercial Real Estate solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135049/CoStar-Real-Estate-Manager/reviews --- CoStar Real Estate Manager 4.4 (30) [View alternatives](https://www.capterra.com/p/135049/CoStar-Real-Estate-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CoStar Real Estate Manager Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews UV Uma Ramalingeswara Rao V Service Delivery Leader - FinanceMechanical or Industrial Engineering, 10,001+ employeesUsed the software for: More than 2 years. “CoStar application is very user friendly application and designed with proper internal controls and overall this application is very well designed and advanced lease application.“ December 23, 2022 RL Rodrigo L Real EstateTelecommunications, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “it has been a good experience, we have not yet been able to integrate the automation of payments, but it is a software that has helped us in our database“ December 23, 2022 MM Manish M Senior Finance Accounting, 10,001+ employeesUsed the software for: More than 2 years. “Complete solution and customization with great support system“ December 27, 2022 MM Mei M Senior consultantPharmaceuticals, 10,001+ employeesUsed the software for: 6-12 months. “The system is very easy to use and navigate; As system admin, the strong customer support we received from Costar is just a plus “ January 5, 2023 ## Showing most helpful reviews Showing 1-25 of 30 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scott C. Accounting Director Restaurants Used the software for: 6-12 months ### "Reivew" December 31, 2022 4.0 Pros search features, accounting flexibility. Cons flexibility for physical rather than monthly periods and percent rent calculations. Review Source CR Christina R. ICT Manager Medical Devices Used the software for: 1-2 years ### "Effective Lease and Property Managing Approach " April 22, 2024 5.0 Pros The program has an extensive guide in matters lease management, and the documents required. Cons The software has made the property management work efficient and no faults experienced. Review Source VR Verified Reviewer Client Services Coordinator Real Estate Used the software for: 2+ years ### "Up to the Users to Update Listings" August 27, 2019 3.0 I don't know what other software is like this one. Everyone uses this software so it's hard to switch to something that no one knows about. Overall, it gets the job done Pros I love how you can find every single commercial property on here. it's concise and you can find out what you want to find out (usually). When managing your listings, you can see a performance report which is the greatest thing about this. Cons Brokers don't always update the listings or they purposely leave off information. Cold calling is still a thing with this software, it just gives you a base and a prep before your call in my opinion. Review Source JJ Jim J. PMP, CPA Transportation/Trucking/Railroad Used the software for: 2+ years ### "Lease Administration & Accounting " November 2, 2021 5.0 I encourage anyone using or considering Costar, to attend their annual Customer appreciation event in November. You will not be disappointed......they simply have a more "mature" product! Pros (1) Lease Administration & ASC 842 Reporting are "best in class", (2) Workflow is simply the best, in comparison to other leading software which makes you scroll to multiple screens. Cons N/A-Costar is the best combined "Lease Administration" and "Lease Accounting" tool on the market! They have XX% of the market (yes, I know the exact % but I did not narrow on Costar, because they were the biggest I support the decision because they are the best and most mature software option) Reason for choosing CoStar Real Estate Manager See above-Costar is a significantly more mature product and met our high expectations from our external auditors (PWC and Deloitte) and internal Auditors (SOX) Review Source HJC Hyun Ji C. Assistant Controller Financial Services Used the software for: 2+ years ### "Review of lease accounting function of CoStar Real Estate Manager" January 11, 2023 5.0 Pros I like the fact CoStar can be a database for all types of leases (real estate, equipment, etc) and at the same time become a tool for ASC842/IFRS16 lease accounting standard. This makes it easy to reconcile accounting reports back to lease data, and also having access to one application can allow users view both lease data and lease accounting data. Cons Reporting dataset is a bit complicated, I was wondering if all the fields can be included from all the datasets. Also we cannot see the list of the data fields available in each of reporting dataset until we actually choose it and look through the list. Also we want a simple and easy rollforward of overall lease accounting schedules, the current report is very complicated to interpret or explain. Review Source CM Cheryl M. Manager Contracts Administration Airlines/Aviation Used the software for: 2+ years ### "CoStar review" December 28, 2022 4.0 Overall my experience is good but more training is needed to fully understand all the features. Pros For the most part CoStar is easy to use. Cons Customer service and follow up is terrible. I need responses right away and sometimes it takes days for the issue to be resolved. Reason for choosing CoStar Real Estate Manager It wasn't my decision but we have fought to keep it. Review Source MM Mei M. Senior consultant Pharmaceuticals Used the software for: 6-12 months ### "User Friendly with great customer support" January 5, 2023 5.0 I am admin and working very closely between the user and CoStar Real Estate Manager support. I do receive valuable feedback from the user and provide to Costar for further system improvement. Pros The system is very easy to use and navigate; As system admin, the strong customer support we received from Costar is just a plus Cons There are always rooms for improvement but it does not seem to be any time soon Reason for choosing CoStar Real Estate Manager The system is very user friendly and easy to navigate when compared to other similar systems I had experienced with. Review Source Alesa R. Design Coordinator Commercial Real Estate Used the software for: 1-2 years ### "Costar - Great Customer Support" November 2, 2018 5.0 It has been great - love that if I have a question the Costar team will answer quickly and even stop by the office to help with any issues I am having. They are great at keeping us up to date on all the latest additions to the software. Pros Love that you can quickly get all listings of for lease or for sale property in a city or a trade area or a polygon that you create yourself. Cons So many different tools in Costar, I am sure I am not utilizing the software to its fullest potential. Review Source RL Rodrigo L. Real Estate Telecommunications Used the software for: 1-2 years ### "Costar Cirion" December 23, 2022 5.0 it has been a good experience, we have not yet been able to integrate the automation of payments, but it is a software that has helped us in our database Pros it is an easy product to usethe integration was difficult, but we managed to do it Cons the report is complex to put the parameters... I can't request everything I want Review Source Jeff R. Business Development Supervisor Warehousing Used the software for: Less than 6 months ### "Beware! They will renew your agreement even if you do not want it. " May 15, 2018 1.0 We really did not see a benefit, it was a waste of time to have my team chase down dead contacts and contacts that were gone. When they did reach someone they wanted nothing to do with our company and were mad at Costar too. Pros They do have a lot of listings, and it is easy to use. The listings that are not renewals show pictures on most of the listings. Cons We were using the software to target new businesses moving into our territory and I was assured that they would have contacts we could talk to about our services. Unfortunately the reality was that many contacts were outdated. Some had been gone from the company for several years or even deceased. When I sent the contacts to be researched, nothing happened and I was told we could still use the service as we now know about companies moving. I could get that information much cheaper and even free. When it comes time to cancel, they have conveniently buried an auto-renew policy in the contract, something that is not even legal in Chicago and are trying to get me to pay for a service that never worked as promised. Review Source RK Ravi K. Finance Pharmaceuticals Used the software for: 2+ years ### "CoStar - great application for lease management & accounting" December 22, 2022 5.0 Pros Lease accounting and amortization schedules are fully automated which makes this tool a worthy product. Cons Some smart featured should be available to detect any wrong data being populated/inputted in CoStar. Review Source KK Kayla K. Internal Auditor (IT) Restaurants Used the software for: 2+ years ### "Clunky software (though continually being updated/improved) that does the job for ASC842 and rent" January 5, 2023 5.0 Overall a pretty pleasant experience. They are quick to respond to critical issues that may impact rent payments for example, while slower on questions that may be security or audit related. It helps us pay rent on time and after a heavy lift, comply with ASC 842 requirements. Reporting tool is also very robust and easy to use (though you should have a user familiar with the various menus help designing reports to understand the differing data sets). Pros Knowledge database is excellent, among best in class that I've used. ETL functionality has been helpful for mass updates, and user management is easy once you get the hang of it. Cons Support ticket response times can be pretty slow, especially if it's an item that requires any research. SOX compliant security reviews for SOD's can be a beast to design, but their out of the box (now referenced on SOC-1) security reports have improved (you just need to identify among the changes reported which are key). Review Source SC Steve C. Sr Analyst, Business Systems Telecommunications Used the software for: 2+ years ### "CoStar as a lease management application" January 9, 2023 5.0 Once i understood what I couldn't update/change as an admin, my experience has been very pleasant and also easy to explain to SOX auditors. Pros The vast majority of admin functionality is very easy to use and apply. Application support questions for admin functionality are quickly answered and resolved. Cons CoStar is a SaaS application and therefore limited in access regarding more advanced admin needs. Review Source MT Michele T. Operations Manager Real Estate Used the software for: 2+ years ### "Use it to Get your Money's Worth" December 5, 2019 4.0 Since it is so expensive you have to use it to get you money's worth. Use the data, the market report generations and leverage that in your business. If you use that, you will have a good experience. Pros CoStar has so many different features that it offers. It really is the one stop shop that you need when working in commercial real estate. I like how you can search CRE data, create market stats, and market your listings all in one spot. Cons What I like least about CoStar is the price tag. It is expensive, but the data and the support you get from it outweighs the cost. Review Source MM Mayank M. Sr. Accounting tech. Civil Engineering Used the software for: 2+ years ### "Best software for lease management " January 11, 2023 5.0 Pros Ease of use and highly customizable software Cons Few bugs in initial stages however support team resolved team quickly Review Source URRV Uma Ramalingeswara Rao V. Service Delivery Leader - Finance Mechanical or Industrial Engineering Used the software for: 2+ years ### "CoStar Real Estate Lease application is more Sophisticated application" December 23, 2022 5.0 Overall having good experience with this tool. Pros CoStar application is very user friendly application and designed with proper internal controls and overall this application is very well designed and advanced lease application. By using this application we can retrieve complicated lease accounting schedules in simpler way for US GAAP as well as respective IFRS GAAPs accounting and also this application we can use for end to end lease repository. Cons No major points identified so far for improvements.. Review Source tW tamara W. Sr Contract Adminstrator Real Estate Used the software for: 2+ years ### "Review" January 5, 2023 4.0 Pros Good tool to track real estate. Dates, rents, locations. Cons The ability to pull reports are limited to "data set" and not easy to manipulate. Review Source MM Manish M. Senior Finance Accounting Used the software for: 2+ years ### "Lease accounting and management " December 27, 2022 5.0 Good Pros Complete solution and customization with great support system Cons Quite often changes to the system and training could be better accessible Review Source ES Erin S. Lease Administration Manager Veterinary Used the software for: Less than 6 months ### "Meh" December 22, 2022 3.0 I don't love it. Pros The fact that there are subfolders within the documents to keep them more organized Cons Can't edit individual sections. Hate having separate buildings and then a lease, just double the work. Not user friendly. No end user support unless you're an admin. No free training. Review Source CK Carly K. operations Real Estate Used the software for: 2+ years ### "Overall Great Product for anyone on real estate" February 11, 2019 4.0 Pros This product is great for researching properties in underwriting or for real estate purposes. Gives you detailed info on past sales, property values, demographics, pricing, competitors, etc. Cons Sometimes question the accuracy of data even though it is supposed to be update regularly. Not necessarily the company's fault, some properties give out false information. Review Source VR Verified Reviewer operations Real Estate Used the software for: 2+ years ### "Very Useful for property management" February 8, 2018 4.0 Pros This software is great for looking at market conditions in a specific area, reviewing competitors & gathering data for your own properties. Cons Can be a little difficult to navigate. I had no training with the software and I had to play around with it a little to find the information I was looking for. Review Source Adrienne W. Office Manager Real Estate Used the software for: 2+ years ### "An Absolute Necessity!" November 20, 2018 5.0 Pros This is a great product for anyone in the real estate industry. We are able to utilize this to make sure we are within market values, and to maintain our compliance with our leasing procedures and processes. Cons I do wish the pricing was a little more cost effective, but overall, it's a great product! Review Source AF Austin F. Biz Development Insurance Used the software for: Less than 6 months ### "Great Product But Very Pricey" March 31, 2021 5.0 Overall, it was a great product and easy to use with lots of tools. I was disappointed that we couldn't use it anymore because of the price. Pros The product was very good to use, they took a lot of pride in keeping their info up to date. If I found something out of date I could put a request in and they would research for us. Cons The price was the biggest set back. Which is the reason we moved on to a different product that was more affordable and suited our needs just as well. Review Source MW Matt W. Lease Accounting Manager Retail Used the software for: 6-12 months ### "Best All-Around Choice for Lease Accounting and Real Estate Management" September 2, 2016 5.0 What stands out for me about the CoStar system is it's a system that's been around for a long time and it was designed to meet the needs of accounting departments. CoStar, when I compare to other systems that I've used or systems that I've seen, it has an advantage of being very intuitive. Pros By having a system like CoStar, where you can drive business results and meet the new accounting requirements, I think it's a much easier sell across your business. While there are plenty of choices in the marketplace, I think it's the best all-around choice. Cons None that I can think of. Review Source Response from CoStar Real Estate Manager September 2, 2016 Thanks, Matt! We've enjoyed working with you to solve the challenges of lease accounting compliance. RD Rachel D. Project Manager Chemicals Used the software for: 1-2 years ### "Good Product for Listing Commercial Real Estate" April 22, 2021 5.0 Great customer service and easy listing setup. We were able to finally fill our tenant space using the product Pros We used this product after trying to lease a commercial tenant space for over a year. It was easy to setup and use. Customer service checks in on a regular basis to make sure listings are still updated and offer suggestions for improvement. Cons It is not a cheap product though most listing software in the industry comes at a cost for commercial real estate. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.