Who Uses This Software?

Our customers come from all over industry: Food & beverage, retail, automotive, distribution, FinTech, manufacturing, logistics & transportation, business services, and more.


Average Ratings

18 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $450.00/month
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Babelway
  • www.babelway.com/
  • Founded 2007
  • Belgium

About Babelway

Babelway started with a question: Why is EDI so freaking complex? In the decade since, users have been empowered to build connections faster and more easily than ever before. Babelway allows trading partners to automate the exchange of business documents in the cloud using any format (like X12, EDIFACT, PDF), via any transfer protocol. With the highest-rated security in the industry, real-time access to your data, and overzealous support, the only question left to answer is: How far will you go?


Babelway Features

  • Archiving & Retention
  • AS2 Applications
  • AS2 Specification Compliance
  • Certificate Management
  • Configuration Data Searching
  • Data Format Translator
  • Flexible Licensing
  • Full Logging
  • Labeling

Babelway Reviews Recently Reviewed!


Babelway is fast to react on support tickets. Also to find together a solution with the customer.

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is simple to use (for users and administrator). It had a good structure and a good overview.

Cons: The mapping is done by Babelway. This is for me a shortage because when I have a change request on the mapping, I can't do it my selves. I have to follow the online courses but time is what I'm struggle with.

Overall: Our benefits is that we have one provider for all our edi customers.

In the past we worked with several providers but to manage this was difficult.

Babelway provides a broad spectrum of different possibilities to do sending and receiving of files

May 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Broad spectrum of connection possibilities: From FTP, E-mail to really specific connections like PEPPOL and Chorus Pro.

The intuitive User Interface lets people who don't have a technical background do really technical stuff.

They provide a great support both to small as huge companies. (Everyone is treated in an excellent way)

Cons: I would have to delve my brain to find something negative about them. If there is anything negative they take the necassary actions to remove impediments.

Versatile and powerful solution

Aug 04, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: The Babelway "Self-Service" solution allows to set up many flows with a lot of communication protocols easily. The product is so versatile that fits perfectly to the business' needs (not only for EDI).

And if you cannot make it on your own about mappings or transformations, the Babelway Support Team is ready to help you to find solutions quickly and with great efficiency. In conclusion, an amazing leading service quality for an amazing product!

Capterra loader

Babelway as a tool to exchange data

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Great tool to help and connect (cloud) applications. We had to make a decision to build a tool ourselves that would be able to generate fixed width, XML, etc output. After some research I found Babelway and my technical consultants started experimenting. We found that the features to generate output, to map fields. to exchange files between business partners is very good. So we decided to start using Babelway instead of building our own solution.

Cons: The pricing structure didn't really fit our business model, but we are working on that and they are open and willing to discuss a mutual acceptable pricing structure.

It is a robust and flexible system. Their customer support is outstanding and helps me complete the

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to transform data, setup connectivity, monitor messages and send notifications. Willingness to work with partners who bring their own expertise.

Cons: No cons, I don't know anything negative about their software. Also about their customer support, they help as soon they can.

Excellent support, very mature and stable service for business critical operations

May 31, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best customer support: they go very far to help you out, and they are extremely fast.

The platform is also very fast in processing data, and it seams very reliable and designed for business critical processes.

Cons: The documentation is not detailed enough to help you through more specific details with different formats and transformations. I had to contact support several times for questions that could have been answered in documentation.

Overall: Easy integration with a range of ERP systems with limited effort and a scalable set-up.

Best of breed SaaS Integration solution

Apr 24, 2015
5/5
Overall

Comments: We have used Babelway as our preferred 3rd party integration solution between Tradeshift and our customers and suppliers for several years. Our customers have complex needs to integrate their ERP systems to the Tradeshift platform in order to exchange purchase orders & invoices etc. We also use Babelway to handle complex integrations towards strategic suppliers. Tradeshift helps buyers and suppliers transform the way they connect, transact and collaborate with e-invoicing and procure-to-pay software. We strengthen buyer-supplier relationships through the power of our network, our proven supplier onboarding methods, and our agile, scalable platform.

Pros: Babelway is 100% cloud-based and the team behind Babelway have deep domain expertise in P2P processes. The platform already have connectors to Tradeshift as well as several other ERP systems and it is easy to do mapping between legacy formats and modern business document formats like Universal Business Language.

Cons: Babelway offers a great tool for the technically inclined IT personel. It is not a end-user tool and it was never designed with end-users in mind.

Next generation B2B

Nov 03, 2015
5/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: More and more of our customers are starting to truely integrate their processes and workflows with their business partners or to serve their customers. Babelway gives us the ideal online platform to help our customers achieve their goals. Using Babelway, there is no longer the need to build 1 time customisation tools or scripts, but we can just use their standard ERP software's (structured) export formats (Excel or XML) and bring that into Babelway. Within Babelway we use their excellent online mapping tool and setup the communication with the customers or suppliers. After that it's testing, testing and go.

Pros: Eliminates customisation and allows you to use standard export tools that are allready present in most ERP systems. Focus on being the best B2B integration platform and it's up to you how to use it. Excellent support. Willingness to work with partners who bring their own expertise.

Cons: There is a learning curve, but not a steep one.

Babelway permited our company to exhange data with a national known insurance company

Oct 31, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: The Babelway system was robust enough to handle all of the special file requirements of our business partner, which included encrypting two of the files, creating files in a multi-record format (Header, Details and Footer records for each insured in the same file ), fixed length data, etc. The system permitted us to test our data transformations before we sent them to our customer. Babelway permitted us to monitor our out going and in coming files. It is a very complete package.

Since I did not have a lot of time to read the entire manual, their customer support was outstanding and helped me complete the interface on time.

About Babelway

Nov 04, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

4 / 5
Value for Money

Comments: Babelway is a robust, flexible, scalable solution and well suited to the needs of SME. The team's expertise is not limited to the provision of a platform, services are adapted to our needs while respecting the standards.

Oct 04, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Work experience with Babelway

Dec 02, 2015
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: Before using Babelway for the first time, I had little technical knowledge and experience. However, I found Babelway relatively easy to use. It took little time to start creating mappings and using the platform for investigating different issues. It is also easy to make corrections or other changes when needed. Furthermore, from my experience their customer service is reliable and professional.

Fantastic application that takes away the headaches of EDI

Aug 21, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have an electronic ordering system where we accept orders from vendors via XML. We utilize Babelway in order to receive files as EDI and convert them to XML. I love having access to all log files and the archives for all transactions. We can easily get to the source file for any transaction. The transformation piece makes it easy to convert almost any file type to fit your needs.

Great vendor!

Great system and great service

Oct 29, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Babelway is a simple to use system that allows business people to create sophisticated EDI integrations without needing to be a computer programmer.

The interface is easy to understand. The people are extremely helpful and fast to respond to any support requests.

We highly recommend this service.

A Game Changer iPaaS Solution ... easy to use ... reliable ... feature rich

Dec 01, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have to say in all my years doing this type of work Babelway has made it so easy to transform data, setup connectivity, monitor messages and send notifications. We feel very confident that we can take any format our customers give us and provide the mapping necessary to integrate into our API.

Excellence

Mar 12, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pro:

- Easy to monitor

- Flexibel

- Accurate

- Excellent assistance

Cons:

- Setting up Channels can be tricky (but was helped extensively)

Overall: Verry impressed and enjoy working with Babelway

so easy

Nov 05, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: In some clics, I integrated all our payment flow in our accounting software

Nov 02, 2015
5/5
Overall