# Babelway Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Babelway the right EDI solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135051/Babelway/reviews

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Babelway

4.7 (39)

[View alternatives](https://www.capterra.com/p/135051/Babelway/alternatives/)

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Last updated March 13th, 2026

# Reviews of Babelway

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

Geoffrey B

CTO-as-a-ServiceRetail, 51 - 200 employeesUsed the software for: Less than 6 months.

“The workflow automation and data transformation capabilities are efficient and make integration with our systems much easier.“

January 21, 2026

SC

Stefano C

IT ConsultantComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months.

“I found it userfriendly and I was helped during the whole process by a reactive support team.“

August 4, 2020

## Showing most helpful reviews

Showing 1-25 of 39 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Geoffrey B.  
CTO-as-a-Service  
Retail  
Used the software for: Less than 6 months

### "Strong support and a successful Peppol deployment (IN & OUT)"

January 21, 2026

5.0

Very positive experience. The project was successfully delivered and moved to production. Support was a real strength during the whole implementation, with good follow-up and smooth communication. Babelway helped us meet Peppol requirements while integrating properly with our ERP.

Pros

Babelway supported us very well throughout the setup and deployment of Peppol to make our ERP compliant, both for outgoing invoices and incoming invoices. The team was responsive, available, and solution-oriented. The workflow automation and data transformation capabilities are efficient and make integration with our systems much easier.

Cons

The initial onboarding can take some time (configuration, understanding mappings and business rules). A bit more guided documentation and step-by-step guidance would help speed up adoption, especially for less technical users.

Review Source

GK

Gilles K.  
CTO  
Retail  
Used the software for: 2+ years

### "Request and Babelway do it"

March 12, 2026

5.0

Very good, all is possible with them and good perception of requests. At this day, never isn't impossible for them.

Pros

Ease of use , automation and data management, user friendly interface and support of differents technologies of flux.

Cons

With Peppol project in Belgium, overloaded to respond to all's requests of customers. And than a little latency to response.

Review Source

MD

Matthias D.  
Software developer  
Food Production  
Used the software for: Less than 6 months

### "Invoices Babelway"

September 20, 2023

4.0

Good

Pros

The messages/errors are clear and everything considering the implementation was straight forward.

Cons

Research is necessary for the syntax of the file.

Reason for choosing Babelway

/

Review Source

mJ

michele J.  
IT analyst  
Utilities  
Used the software for: 2+ years

### "Enceco/creos"

November 11, 2025

5.0

Pros

the good quality of the solution delivered and the reactivity of the personnel. Everything is perfect

Cons

N/A .

Review Source

Michel J.  
Applications  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to use B2B platform!"

September 22, 2020

5.0

The Babelway platform makes setting up communication with customers, suppliers and other partners easy. Within the ICT department it is possible to this yourself without expensive consultancy. We have moved our EDI platform to Babelway and setup communications (ORDERS, DESADV, INVOIC, VMI), with \[SENSITIVE CONTENT HIDDEN\] and their members, \[SENSITIVE CONTENT HIDDEN\]. Is also possible to setup communication with less experienced EDI partners because it is possible to map other formats (CSV, PDF files).

Pros

It is an outstanding B2B platform for setting up, without technical skills and just basic knowledge, your own B2B channels. Setting up communication, do your own mapping, testing and deploying new solutions is easy and fast. You can map a broad spectrum of message types (edifact, xml, json, csv etc.) and you have almost every communication methods at your disposal (X400, AS2, FTP, Email etc.). The platform has also a quick and high-level support department to help you when channels become more demanding.

Cons

It took a little more time then expected to get used to their latest version of the software. Menu items appear since the update on the right site of the screen so more 'mouse movement' is needed. Overal experience is still superb.

Review Source

Harm P.  
Managing Director / Owner  
  
Used the software for: 6-12 months

### "Babelway as a tool to exchange data"

January 16, 2018

5.0

Pros

Great tool to help and connect (cloud) applications. We had to make a decision to build a tool ourselves that would be able to generate fixed width, XML, etc output. After some research I found Babelway and my technical consultants started experimenting. We found that the features to generate output, to map fields. to exchange files between business partners is very good. So we decided to start using Babelway instead of building our own solution.

Cons

The pricing structure didn't really fit our business model, but we are working on that and they are open and willing to discuss a mutual acceptable pricing structure.

Review Source

Juan Pablo B.  
COO  
Hospitality  
Used the software for: 6-12 months

### "DIY EDI Communication HUB"

November 23, 2021

5.0

Pros

It's so simple to start and create your first workflows , customer service is great and helps when is needed. Testing and deploying is really simple and easy to activate. Simplicity should the biggest asset for Babelway

Cons

If you are looking to have different monitor dashboards can be a bit hard to set it up or create your first one.

Reason for choosing Babelway

By colleagues' recommendations and IT members working with Babelway in former companies.

Review Source

Mikkel H.  
  
Information Technology and Services  
Used the software for:

### "Best of breed SaaS Integration solution"

April 24, 2015

5.0

We have used Babelway as our preferred 3rd party integration solution between Tradeshift and our customers and suppliers for several years. Our customers have complex needs to integrate their ERP systems to the Tradeshift platform in order to exchange purchase orders & invoices etc. We also use Babelway to handle complex integrations towards strategic suppliers. Tradeshift helps buyers and suppliers transform the way they connect, transact and collaborate with e-invoicing and procure-to-pay software. We strengthen buyer-supplier relationships through the power of our network, our proven supplier onboarding methods, and our agile, scalable platform.

Pros

Babelway is 100% cloud-based and the team behind Babelway have deep domain expertise in P2P processes. The platform already have connectors to Tradeshift as well as several other ERP systems and it is easy to do mapping between legacy formats and modern business document formats like Universal Business Language.

Cons

Babelway offers a great tool for the technically inclined IT personel. It is not a end-user tool and it was never designed with end-users in mind.

Review Source

Maurizio P.  
Delivery Manager  
Computer Software  
Used the software for: 1-2 years

### "Great benefit with small effort"

July 9, 2020

4.0

Pros

Mostly I appreciate the easy of the usage, the short learning curve, the powerful connectors. Every module is improved continuously with fixes and technology updates.

Cons

Some difficulties in the correct visualization of the related channels, mainly in case of complex processes.

Review Source

Dave R.  
  
Information Technology and Services  
Used the software for: I used a free trial

### "Next generation B2B"

November 3, 2015

5.0

More and more of our customers are starting to truely integrate their processes and workflows with their business partners or to serve their customers. Babelway gives us the ideal online platform to help our customers achieve their goals. Using Babelway, there is no longer the need to build 1 time customisation tools or scripts, but we can just use their standard ERP software's (structured) export formats (Excel or XML) and bring that into Babelway. Within Babelway we use their excellent online mapping tool and setup the communication with the customers or suppliers. After that it's testing, testing and go.

Pros

Eliminates customisation and allows you to use standard export tools that are allready present in most ERP systems. Focus on being the best B2B integration platform and it's up to you how to use it. Excellent support. Willingness to work with partners who bring their own expertise.

Cons

There is a learning curve, but not a steep one.

Review Source

eS

etienne S.  
IT Finance Lead  
Retail  
Used the software for: 2+ years

### "projet publication facture"

August 4, 2022

4.0

Les affiliés de Delhaize se plaignaient du temps qu'ils passaient à organiser tous les documents (factures-note de crédit) , ainsi que leur rapports ... Maintenant , nous avons la certitude d'un archivage ( 7ans) de qualité, et facilement consultable. Nos affiliés peuvent délégués la gestion de leurs documents à leur comptable.

Pros

l'équipe BBW a tout mis en oeuvre pour répondre au besoin de DLL; à savoir fournir une platform légale d'archivage (pour Delhaize et pour ses affiliés) et consultation des documents financiers.

Cons

Limitation dans les choix de présentation des écrans ; mais en final cela simplifie la décision et rend le support plus simple.

Reason for choosing Babelway

société Belge , réactive et dynamique.

Review Source

RD

Rex D.  
  
  
Used the software for:

### "A Game Changer iPaaS Solution ... easy to use ... reliable ... feature rich "

December 1, 2015

5.0

I have to say in all my years doing this type of work Babelway has made it so easy to transform data, setup connectivity, monitor messages and send notifications. We feel very confident that we can take any format our customers give us and provide the mapping necessary to integrate into our API.

Review Source

CB

Cédric B.  
Managing Director  
  
Used the software for:

### "so easy"

November 5, 2014

5.0

In some clics, I integrated all our payment flow in our accounting software

Review Source

PM

Patrick M.  
IT  
Food & Beverages  
Used the software for: 2+ years

### "Rapidité Efficacité fiabilité"

January 12, 2026

5.0

Les transferts et traductions sont réalisés avec beaucoup de fiabilité et l'interface visuelle est très utile pour le reporting.

Pros

Nos interlocuteurs sont proches, réactifs et connaissent leur job. Babelway est l'intermédiaire idéal pour l'EDI.

Cons

L'aspect le moins appréciable est le coup d'exploitation, en effet, l'EDI a un coup qui peut vite devenir important, mais pour pouvoir se passer d'un provider, il faut une structure informatique interne assez importante.

Switched from

[Generix WMS](https://www.capterra.com/p/237823/Generix-WMS/)

Nous utilisions Generix et Babelway. Nous voulions simplifier et n'avoir qu'un seul provider. Nous avons choisi Babelway car meilleur efficacité de l'outil et des personnes.

Review Source

JM

Julien M.  
Project Manager  
Food & Beverages  
Used the software for: 2+ years

### "feedback Peppol ITM"

January 22, 2026

5.0

Discussion constructive, professionnelle. Compréhension rapide de \[caché sensible contenu\] et mise en place du projet efficace

Pros

Efficace et rapide. Travail accompli très professionel. Je recommande vivement Babelway et \[caché sensible contenu\]

Cons

Rien. tout était vraiment ok , rapide et efficace. De plus, \[caché sensible contenu\] a très vite compris la demande

Review Source

CA

Cémal A.  
IT Manager  
Food Production  
Used the software for: 2+ years

### "Babelway "

June 14, 2024

5.0

I'm happy with it and we've been using it for +- 13 years

Pros

The support team and the project team are fast

Cons

nothing special, more improvement is needed in the flow diagram

Review Source

JW

Jessica W.  
Finance Manager  
Medical Devices  
Used the software for: 1-2 years

### "Good value for money"

April 29, 2024

4.0

Pros

Easy to use system and Flexible Customer services

Cons

Not always easy to understand and find the errors

Review Source

MS

Martin S.  
ERP Systems Administrator  
Plastics  
Used the software for: 2+ years

### "Do it yourself made easy"

July 9, 2020

5.0

Currently having more than 20 Automotive Customers around the world connected to our 3 manufacturing plants and still more to come. All with just a small monthly fee compared to others.

Pros

after struggling for 1 year to start an EDI process with 1 Customer using a different software we stepped into the Babelway software trying to manage the business on our own. within 2 Months with the help of fantastic helpdesk people of Babelway we were live. After 2 years still learning new stuff but the Babelway software helps you quickly find your way.

Cons

Integration was at first difficult as we had no experience with EDI at all but once we managed the first one the others were easy. What I least like is that when you deployed a channel there is no way to go back to the previous status, at least I don't know how to.

Reason for choosing Babelway

the fact that we could do everything ourselves.

Review Source

SV

Sally V.  
IT FirstLine Support  
Food Production  
Used the software for: 2+ years

### "Pauwels"

April 25, 2023

4.0

Pros

The software is easy in use. so I recommend this

Cons

we do not have any comment on this, this works fine

Review Source

JH

Jennifer H.  
Operations Manager  
Entertainment  
Used the software for: 2+ years

### "Babelway is a great EDI Partner "

July 31, 2020

5.0

The Babelway Team is always available to help and and answer questions and research all problems that we experience.

Pros

The product is easy to use and understand.

Cons

I do not currently have any cons regarding this product.

Alternatives considered

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

Review Source

EB

Eric B.  
Consultant externe  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Review after Golive"

June 3, 2022

4.0

The product help to cover the requirements in time and budget

Pros

\- Cover the requirements - good support of implementation manager at babelway - Some development done to match requirement (SSO for isntance)

Cons

\- Navigation in the product not straight forward - no seprate envirnment for TEST and PROD (risk of errors) - some fucntionalites missing out of the box (SSO, Add comments to PEPPOL inscription)

Review Source

GC

Geert C.  
IT manager  
  
Used the software for: 2+ years

### "It is a robust and flexible system. Their customer support is outstanding and helps me complete the "

May 15, 2018

5.0

Pros

Easy to transform data, setup connectivity, monitor messages and send notifications. Willingness to work with partners who bring their own expertise.

Cons

No cons, I don't know anything negative about their software. Also about their customer support, they help as soon they can.

Review Source

GB

Griet B.  
IT project engineer  
Entertainment  
Used the software for: 2+ years

### "Babelway is fast to react on support tickets. Also to find together a solution with the customer."

June 18, 2018

5.0

Our benefits is that we have one provider for all our edi customers. In the past we worked with several providers but to manage this was difficult.

Pros

The software is simple to use (for users and administrator). It had a good structure and a good overview.

Cons

The mapping is done by Babelway. This is for me a shortage because when I have a change request on the mapping, I can't do it my selves. I have to follow the online courses but time is what I'm struggle with.

Review Source

VR

Verified Reviewer  
Co-founder  
Computer Software  
Used the software for: 6-12 months

### "Excellent support, very mature and stable service for business critical operations"

May 31, 2018

5.0

Easy integration with a range of ERP systems with limited effort and a scalable set-up.

Pros

The best customer support: they go very far to help you out, and they are extremely fast. The platform is also very fast in processing data, and it seams very reliable and designed for business critical processes.

Cons

The documentation is not detailed enough to help you through more specific details with different formats and transformations. I had to contact support several times for questions that could have been answered in documentation.

Review Source

KP

Karel P.  
Application Architect  
Information Technology and Services  
Used the software for: 2+ years

### "SAAS with benifits"

November 8, 2022

4.0

Pros

Opposite to other EDI-providers, you have total control of all EDI-setups. Nevertheless you can count an a team of specialists when you're stuck

Cons

I have the impression some things can only be realised by uploading xml and not by using the software.

Review Source

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