Who Uses This Software?

Software ideal for: online lenders; payday loans/cash advance; microfinance institutions, credit unions; small and mid-size banks; lending to click-and-click SMEs.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Turnkey Lender
  • turnkey-lender.com/
  • Founded 2013
  • Singapore

About Turnkey Lender

Turnkey Lender is a cloud-based Lending Software for evaluating borrowers, decision-making support, and online-lending process automation. The platform covers all stages of entire lending lifecycle including borrower management: origination, underwriting, collateral, servicing, collection and reporting. Turnkey Lender incorporates best practices from experience serving online lenders and banks. Learn more!


Turnkey Lender Features

  • Asset Management
  • Audit Trail
  • Complex Debt Structures
  • Dashboard
  • Document Management
  • Exposure Management
  • Lead Management
  • Pipeline Management
  • Risk Management
  • Trend Analysis
  • Amortization Schedule
  • Audit Trail
  • Compliance Management
  • Customer Database
  • Digital Signature
  • Document Management
  • Fee Management
  • Loan Consolidation
  • Loan Processing
  • Loan Submission Control
  • Mortgages
  • Online Application
  • Accounting Management
  • Amortization Schedule
  • Application Management
  • Automatic Funds Distribution
  • Collateral Tracking
  • Collections Management
  • Compliance Management
  • Customer Database
  • Fee Management
  • Investor Management
  • Loan Processing

Turnkey Lender Reviews Recently Reviewed!


A fairly simple but powerful software in finance

Feb 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a very versatile tool, easy and practical to use, our clients have inclined to make it a fundamental part in their administrative environment in view of the fact that the flow processes of origin, loan and payment can be monitored in a well-disaggregated manner.

its relation of cost by investment is quite low compared to other applications since it does not generate large impacts of application to a medium company or to a personal level if it is worked directly with loans, advances and short term promissory notes.

it is possible to have multiple users, in which each one can manage their functions separately and without invading the privacy or administration level of the current assets, it is important to recognize that to create such a complete software, the corresponding studies on the matenan and It is a very important point to highlight, which speaks very well of an application with a tendency to evolve.

Cons: It only needs an improvement to be able to carry out credit lines online, which would make the client-supplier personal time and interaction more manageable.

Overall: practicality, effectiveness and performance to administer loans in a faster and more versatile fashion

Capterra-loader

Excellent experience since project inception with super-fast responses every step of the way.

Feb 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Its very simple to use and very easy to follow the screen prompts. In our case, we are offering investors the possibilty to invest in consumer loans in Africa. The system splits the users into 3 user categories and does not confuse each user with tons of functionality which in the end confuses them and does not necessarily add much . We wanted a simple and straight forward system and that is what we got especially since our requirements were slightly fuzzy to begin with. So not giving you too much too early made our job a lot easier.

To add to the pros of the software is that the team behind it really know their stuff so you dont waste time in system specs being implemented incorrectly. The other pro is the the manner in which faults are tracked and solved. Its a clear tracking system which makes your job a lot easier.

Cons: The software does not have a lot of reporting functionality or at least does not come with it as a menu item but must be paid for additionally.

That was our only issue which we will address with asking for that as an extra. However given the overall cost effectiveness of the product, this is more than compensated.

Overall: Cost effective software, good support and ease of transaction for users.

Excellent product and helpful friendly support

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Turnkey Lender is extremely flexible and you can launch new credit products very quickly and easily. You have the ability to credit very detailed credit products that are you can really fine tune to target particular borrowers.

Cons: The reporting can get messy if you do any live testing and you can't remove the entries due to very strict audit controls. I know it's not really a con, more a feature.

Overall: Very fast time to market and established a market leading business very quickly thanks to Turnkey Lender.

Great product

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the ease of use with this product. The team at Turnkey have obviously reasearched the market well to porvide relevant features with many unexpected extras, only those invested in the industry and its requirements would understand.

Cons: Simply that the 'off the shelf' product reflects more typiclaly US format and terminology. However, the team will and have worked to update this to meet our requirements.

Overall: Our hope for Turnkey was to provide a full flow from customer application to settlement with improvement on our efficiency. This has been acheived to a high standard and realise how labour intensive our workload was prior to this. The product and team have delivered so far. And hoping to create further improvments based around our specific needs.

They lure you in with a low price then charge for everything and failed to capture critical needs

Jul 01, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Good product with solid features for straight out of the box implementation . It has a low entry price point

Cons: The team lacks integrity. Several times they stated one thing and then reneged . This increased my costs, delayed revenue and negatively impacted my clients .

Overall: Ultimately I could not use it.

Vendor Response

by Turnkey Lender on December 06, 2017

We are sorry for the negative experience you had. We try to be flexible and accommodating to our clients¿ requests, but when the client requests custom functionality after the scope of work is approved and is not willing to pay for it, it¿s not much we can do unfortunately.

The software bought from Turnkey Lender is great. Convenient for users and faster processing.

Sep 27, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Online access for both back end and front-end(Loan Origination). Role matrix back officer users and multiple Lona products.

Cons: limited to multiple clients(client1, client2, client3) cannot filter applicants by clients. example: client1 should see only client1's customers. Client2 should only client2's customers. And Client3 should only client3's customers.

Overall: Can gain more clients to use this online loan origination software. Clients can use this system to promote and manage their customers without much investment.

Excellent support Team and ease of use

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Support team has been amazing and ease of system use

Cons: Best to get a proper training when you first use, as I started late in my company i missed the initial onboarding and functionality training

Overall: Very helpful and good explanation of features, support teams work promptly and very thorough. Easy to use UI.

Thanks Turnkey Lender for improvement of my workflow.

Jul 28, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Thanks Turnkey Lender for helping to improve the automation of my workflows.

For me, as the owner of a start-up lending company, it was a little unusual to use this type of product for my business. But, as they say, "Time is money!" And, time is of the utmost importance in this business.

That's why it is important for me to use a solution like Turnkey Lender. It greatly increased my number of customers and turnover as well. All this, and it decreased the processing times for each new application. It certainly works as advertised!

Great product - excellent support!

Apr 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

4 / 5
Value for Money

Comments: We used Turnkey Lender to stand up a loan origination system for veterinary services in short order. The product has the vast majority of the functionality right out of the box, was easily integrated with a credit agency to pull FICO scores and the support team did an outstanding job making our requested customizations.

Pros: Solid COTS product and very customer oriented support team.

Cons: While they do offer a SAAS model, pricing seems to be slanted toward outright licensing of the product. This might be something to refine.

Great solution

Jun 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: great cloud based solution for online lending and retail lenders

Great

Oct 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Its never gave me any problem as it helped me in most aspects