---
title: "Turnkey Lender Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Turnkey Lender Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more."
source_url: "https://www.capterra.com/p/135052/Turnkey-Lender/"
page_type: "product"
language: "en"
---

# 

 Turnkey Lender Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Turnkey Lender

## What is Turnkey Lender?

Manage loan servicing easier with Turnkey Lender's end-to-end loan management software. Intended for banks and lenders with a minimum of 50 loan accounts, our cloud-based platform is powered by AI and integrates with over 75 preconfigured partners. This advanced automation and analytics solution enables businesses to launch their product faster than ever and optimize their lending process with improved accuracy.

## What is Turnkey Lender used for?

[Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Loan Origination](https://www.capterra.com/loan-origination-software/)[Risk Management](https://www.capterra.com/risk-management-software/)

Top alternative

Featured

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

92%

Neutral

3%

Negative

6%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Turnkey Lender?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://turnkey-lender.com/&name=Turnkey Lender)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Turnkey Lender

4.6 (36)

VS.

[4.9 (35)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

Starting Price

Contact vendor

Starting Price

$75000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (36)

Ease Of Use

4.9 (105)

Value For Money

4.3 (31)

Value For Money

4.9 (81)

Customer Service

4.5 (33)

Customer Service

5.0 (79)

## Turnkey Lender alternatives

[4.9 (8)](https://www.capterra.com/p/193776/Centrex-CRM-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (74)](https://www.capterra.com/p/158549/LoanPro-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (288)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (14)](https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135052/Turnkey-Lender/alternatives/)

## FAQs about Turnkey Lender

Overview

### Which roles and teams benefit most from Turnkey Lender?

Turnkey Lender is most used by C-suite executives, owners, and operations leaders overseeing digital lending growth, risk, and efficiency. Credit, compliance, and loan administration teams rely on it to automate underwriting and servicing workflows, while technical teams use it to support integrations, customization, and platform performance.

Answer based on 36 reviews

Overview

### What company size and industries is Turnkey Lender built for?

Turnkey Lender serves small-business lenders in Financial Services, where 56% of reviewers operate, and all reviewers come from small businesses. It is built for consumer and commercial lenders, including traditional creditors, alternative finance providers, and embedded lenders, with additional use in Non-Profit Organization Management at 9% and Marketing and Advertising at 6%.

Answer based on 36 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Turnkey Lender?

Turnkey Lender offers loan origination, loan processing, and loan servicing, plus automated decisioning/underwriting and configurable workflow for lending operations. It also includes borrower management, client portals, payment tracking, ACH Payment Processing, digital signature, audit trail, compliance management, and reporting/analytics for portfolio oversight.

Integrations

### Which third-party tools and platforms does Turnkey Lender integrate with?

Turnkey Lender integrates with over 20 third-party tools and platforms, including airSlate SignNow, Docusign, Adobe Acrobat Sign, RightSignature, authorize.net, PayPal, Stripe, SendGrid, ActiveCampaign, Mailchimp, Salesforce Sales Cloud, Microsoft Dynamics GP, QuickBooks Online, Xero, and Zapier. It also connects with BULK SMS for mobile notifications.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does Turnkey Lender offer?

Turnkey Lender provides in-person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced viewing for teams getting started with the platform.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Turnkey Lender offer?

Turnkey Lender provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as knowledgeable and responsive, with helpful onboarding and prompt answers, though some report slower service desk follow-up and difficulty getting attentive help during integration issues.

Answer based on 5 reviews

## Features

AI summary

Based on 350 Loan Servicing reviews

Capterra data shows that buyers of loan servicing software rank the following features as their top priorities:

-   **Borrower Management** (**54%** of reviewers rated this feature as critical)
-   **Payment Collection** (**57%**)
-   **Loan Portfolio Management** (**66%**)

Turnkey Lender supports all three of the features reviewers consider most important: **Borrower Management**, **Payment Collection**, and **Loan Portfolio Management**. Together, these capabilities help businesses manage borrower relationships, collect payments consistently, and monitor loan performance across the portfolio, allowing teams to improve servicing workflows and maintain better control over lending operations.

Borrower Management

4.3 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Searchable database of information about loan borrowers

Payment Collection

4.7 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Loan Processing

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Collect, organize, and prepare loan information to send to the lender for approval

Document Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Reporting/Analytics

4.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

API

4.0 (5)

120.00% of 5 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Turnkey Lender 137 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Amortization Schedule: Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- ATM Management: Plan and implement systems for monitoring, registering, and management of ATM machines.
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Auto Loans: Type of loan used to finance the purchase of a motor vehicle
- Auto-Dialer: System that automatically dials calls
- Automated Decisioning/Underwriting: Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower
- Automated Notices: Send automated reminders and notices to clients on overdue payments
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Funds Distribution: Automatically transfers funds to/from borrower accounts on a regular or periodic basis
- Borrower Management: Searchable database of information about loan borrowers
- Business Loans: Type of loan used to finance business expenses
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Callback Scheduling: Schedules callback times
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collateral Tracking: Link and track collateral information associated with one or multiple loans
- Collection Agencies: For third-party collection agencies
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Construction Loans: Type of loan used to finance construction projects
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Core Banking: Back-end system that processes daily banking transactions and posts updates to accounts and other financial records.
- Corporate Banking: Banking that services corporate customers, from SMBs to multinational enterprise corporations with large financial stakes.
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Credit Card Processing: Accept and process credit card transactions
- Credit Reporting: Report customer payment history and outstanding debts to credit bureaus
- Credit Union: Non-for-profit financial institution that is owned by all of its members
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer Management: Store and organize information about customers and previous interactions
- Customer Statements: Reports that show customers their invoices, payments, and balance on the account
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Templates: Pre-made examples and templates for emails
- Escrow Management: Automate maintenance of escrow accounts on behalf of borrowers
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Fraud Detection: Identify and prevent suspicious activity
- Historical Reporting: Information, data and reports that are being tracked over time
- In-House Collections: For first-party debt collectors
- Investment Banking: Division of banking that assists individuals or organizations raise capital and provide financial consulting services.
- Investor Management: Automated payments and reporting for investors
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation
- Lending Management: Initiate, finance, and manage the complete life cycle of loans and cultivate relationships with borrowers
- Loan Management: Distribution and delivery of funds to approved borrowers
- Loan Origination: Process of securing a loan from a bank or any other lender.
- Loan Portfolio Management: Assess and control risks associated with the credit process of each loan portfolio/account
- Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval
- Loan Servicing: Process of collecting loan interest and escrow payments from a borrower.
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Mortgages: Type of loan used to purchase real estate
- Multi-Branch: Expand services to areas outside of the home location, functioning as an extension of the home location.
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location
- Multi-Currency: Manage and handle various international currencies
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Offshore Management: Secure assets in financial institutions in foreign countries.
- Online Applications: Ability to fill out and submit application forms on the web
- Online Banking: Ability to manage transactions online with a mobile device or computer.
- Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes
- Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt
- Payment Tracking: Track sent and received payments, invoices, and bills.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Pre-Qualification: The initial step in the mortgage workflow
- Predictive Analytics: Predict future data based on historical data sets
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Private Banking: Banking and financial services designed for clients with a high level of income and/or sizable investment assets.
- Property Tax Management: Calculation of consumption tax imposed on properties
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Banking: Division of banks that focus specifically on retail customers.
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure Login: At least a username and password is required to access the system
- Securities Management: Develop, document, and implement policies & procedures to protect an organization's assets.
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Student Loans: Type of loan designed to help students pay for post-secondary education and associated fees
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.4 (32)

4.4

Based on 32 reviews

## Pricing

Value for money

4.3 (31)

### Starting price

Free trial not available

Value for money

4.3 (31)

4.3

Based on 31 reviews

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Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (33)

4.5

Based on 33 reviews

## User reviews

Overall rating

4.6

Based on 36 reviews

Filter by rating

5(28)

4(5)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

TK

Thomas K.

Technical Director

Financial Services

### "Turnkey Lender Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

August 18, 2023

Pros

The Collection feature was the most helpful for our business use case. This feature was able to manage our loans and manage plans to push payments when needed. The UI is user friendly and easy to make updates to loans. Lastly, the service desk

Cons

Turnkey Lender is unfortunately not flexible to handle some niche requests from our side to handle flexible scenarios for consumers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jc C.

CEO

Financial Services

### "Incredible Custom Development"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 15, 2023

Pros

We needed many unique features and required custom development, I was thoroughly impressed with the team's work in building out our requirements to spec.

Cons

I feel they can improve their graphics and design to deliver a more cutting edge look and feel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Aleksa S.

Developer

Marketing and Advertising

### "Revenueroll Turnkey Lender Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2023

Overall experience with Turnkey Lender team has been great. They are very responsive and always available for any questions and requests.

Pros

The thing that I like the most about Turnkey Lender is that their API is easy to integrate into your own platform and everything that is possible in their UI is possible through the API as well.

Cons

The only thing that I would say is missing that there are fields that are available in the platform and through the API, but are not available as merge fields when creating System Documents.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jonathan J.

Owner

Financial Services

### "A completely customizable solution, with a team that truly cares."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 20, 2023

Turnkey Lender has allowed us to leverage our loan processing and management capacity to a much higher level. Our administrative resources are now much better able to focus their time on very high value projects and items, instead of the tedium of manual loan origination, funding, and management.I would highly recommend this platform to anyone in the space.

Pros

What I like most about Turnkey Lender is that the team really takes the time to understand exactly what your platform requirements are, and then works to customize the solution to exactly what you require. Working with my previous platform, we were always told "No" when we had a request for a solution or an adjustment that would positively impact our work flow. With Turnkey, the answer is always "Yes, we will create a solution for you"

Cons

In the beginning, it was quite "glitchy" with the launch. It took a while to get all the bugs worked out.

Reasons for choosing Turnkey Lender

Strong recommendations from other industry partners

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Gustavo T.

Chief Credit Officer

Financial Services

### "Very happy with the support and the product."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2023

Very good product, helps when you have high volume of clients.

Pros

Turnkey is Very user friendly for the people that has to work with it. I like the support we receive from their executives.

Cons

There are no physical offices near our headquarters.

Reasons for choosing Turnkey Lender

Good reputation, it was recommended by several lenders we knew.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jerome L.

CEO

Financial Services

### "Leveraging the Turnkey platform to support the launch of a new financial product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 4, 2023

The Turnkey team is very supportive, demonstrates strong engagement and willingness to push hard to get the job done.

Pros

Turnkey offers a full packaged lending platform solution that is rapid to deploy, affordable and customisable. This generic platform covers most customer journeys - from loan application processing to account management and collections - with many configurable features. This makes it easy to start testing a new lending product without having to build the foundation infrastructure of core lending processes and ledger.

Cons

Because this platform is designed to be a standardised lending capability, it can sometime prove difficult to expand the product beyond the readily parameterisable features.

Reasons for choosing Turnkey Lender

Turnkey offered the best combination of simplicity to set up / speed to market / scalability / flexibility / 'all in' cost

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TJ

Tom J.

CTO

Financial Services

### "Good solution for loan origination, underwriting and servicing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 1, 2023

Turnkey Lender provided a good initial lending platform for us. They were willing to build customizations on top of the box solution to meet our unique business needs. Their project managers, business analysts and customer support team members are quite knowledgeable and responsive.

Pros

The box solution offers a lot of "turnkey" features for a lender. The onboarding and setup process for the box solution was quite thorough. There are quite a few pre-built integrations for credit pull, bank analysis, payment processing and e-sign. Customizations require a thorough requirements analysis and gathering phase. The default decision engine is quite impressive and intuitive.

Cons

The box solution is at a good price point, but once you start building customizations, it can get expensive. Some of the UI language and labeling needed to be customized to proper verbiage for the US market. There are a few common features for the Borrower Portal that are missing but they have added them to their product roadmap for future release.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

levi W.

Managing Director

Banking

### "Turnkey Loan management solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 14, 2023

Pros

Product is very easy to set up and user friendly.Credit products are well build and offer a vast variety of settings to build the perfect product based on our need.

Cons

Limitation to some of the investor module functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Chet B.

Owner

Retail

### "Service and Ease of Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2023

Good support from the implementation team and regular scheduled calls to keep you on track.

Pros

It's a very easy to use system, and easy to configure and make changes. It makes the loan process much easier and you feel more confident with loan approvals because the decision making is right there.

Cons

Integration with various components versus having everything built into the system is a challenge.

Reasons for choosing Turnkey Lender

Demo of the product had all the needs we were looking for. Didn't see another product with this when looking at different solutions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GO

Gene O.

CEO

Financial Services

### "Full functionality for affordable price"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2022

Overall experience was unbelievable. We went from initial contact to contract in less than 10 days and from signed contract to going live in a production ready environment in 2 weeks. Fastest launch I have ever experienced with any software. We had minimal workarounds and happy customers immediately. They had the same focus on customer experience as we did, allowing us to work together and deliver a product that we could begin making money as fast as possible. Amazing work by both sides.

Pros

Overall value proposition. One system from POS, Origination, Funding, and Servicing. Great implementation team, customer service fast and friendly.

Cons

Some desired modifications were not easy and require customization.

Reasons for choosing Turnkey Lender

Only product that handled the entire lifecycle in one platform and a team that would work together to bring the system up in weeks rather than months.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/135052/Turnkey-Lender/reviews/)

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