Who Uses This Software?

Zoho Invoice is the perfect invoicing tool for freelancers and small business owners. It's simple and business owners can get started in no time. You can start sending customized invoices in seconds.


Average Ratings

179 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zoho
  • www.zoho.com/us/invoice
  • Founded 1996
  • United States

About Zoho Invoice

Easy-to-use online invoicing software that helps you send invoices, receive payments and track the overall health of your business. It makes invoicing and following-up really easy - reducing the time it takes you to manage the paperwork and get paid.


Zoho Invoice Features

  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project

Zoho Invoice Reviews Recently Reviewed!


Mr

May 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Practically everything is so well-thought out. Zoho Invoice is everything a self-employed person or entrepreneur needs to manage contacts, quotes, invoices, receivables and expenses. It even has robust support for time billing (projects, tasks, etc.), sales tax, recurring invoices, and even multiple currencies (I just need USD, but the capability is there). Zoho Invoice is the almost perfect accounting tool I need to track income and expenses. When my data is entered and up to date, getting my data to my accountant for income tax prep is as simple as exporting two spreadsheets.

Cons: The expense feature set includes the ability to track mileage. This feature is represented well on the iOS app, but in order to enter a mileage record with an odometer reading, the system requires both a beginning value and an ending value at the same time. This really doesn't work. I would have to note my beginning mileage then enter it along with the ending mileage at the end of the business trip. As such, I use a standalone mileage app called MileBug.

Overall: Zoho Invoice provides a full-featured accounting tool for self-employed service professionals who don't need to manage bank accounts or balance sheet assets. If you sell your time or sell (or resell) products you create and don't need an inventory system, Zoho Invoice is nearly perfect.

Capterra-loader

I just switched from the "improved" FreshBooks to Zoho Invoice.

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My small consulting firm has used Freshbooks for a couple of years. Recently they "upgraded" their product and I lost very basic functionality that I relied on day-to-day. While not perfect, Zoho Invoice provides most of that functionality and at an over 50% drop in price. I really like the previous FreshBooks solution, and would have eagerly embraced the new, but you cannot release a new version that supports so much less functionality that the last.

OK, off that soap box. Zoho Invoice so far seems easy to use, with a few caveats I will spell out in the next section. The customization is great (almost, but not quite, to a fault). Some of what I consider basic functions for a consulting environment are available. Including the expense receipt images on the PDF invoice (HELLO FRESHBOOKS!!!) are very simple.

Cons: Three things. But keep in mind that even with these three things I find Zoho Invoice better suited to my needs over my current solution;

Provide the option to include the expense date on the invoice!!!!! This is very basic and very needed. I see from reviews that people have been asking for this for several years.

Provide a field for expense vendor. Sure I can setup a custom field, but when you get to the invoice you cannot access custom fields at the detail level.

Provider the option to include the expense author on the invoice. I usually have two to three of us on an engagement all entering expenses for travel, lodging, meals, etc. By including the author, the client can easily see from whom the expense is coming from.

To get around these shortcomings, I have my group enter expenses in a very specific way that includes these information in the notes field. Not optimal, but still works.

Overall: It meets most of my invoicing and time tracking needs, and at an over 50% reduction in monthly costs.

It is a "must have" for start-ups

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a very useful and easy software, specially for small start-ups. It allows you to easily make invoices, recurrent invoices, manage them as you wish, etc. Also, you can personalize them, since you can do your own templates, although they provide you with some. But the most important thing is that you can integrate Zoho Invoice with all other Zoho applications, such as Zoho CRM, Zoho Expense, Zoho Mail, etc. and, by this, have several different departments of your enterprise in the same page. That's what I find most useful.

Cons: Honestly, I haven't found any problem with this program, but if I had to say something, I would say that the only negative things are small details that some times may be bothering but, at the end, are not relevant. An example of these little things could be when you make a mistake in an invoice and then you cannot modify it. It is true that you should not modify an invoice once it has been sent, but in some occasions I know I could do it without any problem.

Overall: As I have already said, this program is perfect for a startup, since it is so easy to use and very useful, so I strongly recommend them to use it. But the best thing is the fact that you can integrate it with other Zoho apps, and I can say from my own experience that this is really helpful, since you can control every aspect of you enterprise accounting in only one program.

Zoho is a great invoicing tool for small businesses

May 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho Invoice is a great invoicing tool that allows you to track invoices and payments for services and products. 1) The ability to design your own invoice template to use. Customization is easy but also designer friendly. 2) Tracking payments and expenses from one place. The name may fool you but Zoho Invoice also lets you track time and other expenses related to your business or invoice. This is great for basic bookkeeping. 3) Invoice management is second to none. You can create draft invoices, recurring invoices and others all with a few clicks, the email template is also great as you do not have to write emails. 4) Customer Statements are invaluable. Being able to send a customer a statement of all invoices plus payments they have made is a Godsend for business. Zoho Invoice may not have all the bells and whistles of Zoho Books but it is an affordable alternative to someone who does not want the accounting side of things but want to still have a basic overview of their financial standing as a business.

Cons: 1) Zoho Invoice does not have a feature that allows you to know when a client has seen an email about a payment. This means you may not know if a client has seen your email unless they acknowledge it. 2) My continued gripe with Zoho mobile apps for Android still rings true. While the mobile app has the basic functions of the web interface, compared to iOS, the Android app just does not function as well. 3) The Client Portal does not offer much functionality to a client other than to check their statements, the process of communication has to be started by you to give an estimate and so on. If there was a way to allow a client to also initiate communication from the portal, it would be better.

Perfect for a small company

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is exactly what I was searching for. An app to do quotes, invoices, inventory, costs. All link together, on the cloud, on every device I have. I use this on the go, in my iPad. I use this on my office with the browser app. All link together. Also you get to manage sales people. I can check who send the quote. My dashboard tells me of accounts that have not paid, and the projected sales for the month. Literally I cannot imagine my operations without it.

Easy to set up! logo and also very easy to customize to spanish.

Cons: Probably the lack of customer support. Being a huge company Zoho lacks of easy to find customer support/knowledge, so it is difficult to learn more about what to do with some options on the app.

Overall: With a low cost, I can manage my operations, sales and inventory. All in every device.

Vendor Response

by Zoho on October 25, 2017

Hi Alejandro, Thank you for reviewing us. Zoho Invoice provides 24*5 email, chat and call support. We also have user guide, forums and blogs to help our customers find what they are looking for. You can always send a mail to support@zohoinvoice.com, we would be more than happy to help you.

Capterra-loader

Excellent Invoice and Time Tracking Software for Freelancers and Small Businesses

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The first obvious pro is that for a single freelancer this software is free at a fully functional level. Given that other alternatives I have made use of in the past cost at least p/m, often more, for the same, or even less, functionality, it's a great choice indeed.

Also very impressive is the level of functionality available. I currently maintain a 35 client active client database, can track time for and bill them all, receive payment in several different ways including PayPal and M/Visa and get excellent reports with a few clicks on all kinds of aspects of my account activity.

Cons: Sometimes the settings can be a little hard to adjust, you may have to dig deep to figure some things out, but after two years of use, I do pretty much have it figured out now.

Overall: Excellent time tracking and accounting functionality at the excellent price!

Very sleek and simple, but is it worth the price?

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: What I absolutely love about this product is the simplicity of the interface, and the ease of which I can customize my invoices and organize my clients. Its really nice to be able to have everything you need to invoice all in one central location. (address book, invoice editor, payment organization and tracking, etc) I also love that the interface itself changes based on your personal branding, and that it incorporates that into your invoices, so that your clients see something cohesive and professional (once they open the email attachments) without you having to do much work behind the scenes to make it happen.

Cons: It is definitely handy to have all of your tools in one place, however all of those things I could also do myself almost as easily. This app saves you time setting up for sure, but once you have your own templates in other editing software such as InDesign or Microsoft word, it makes this platform almost obsolete. The advantage of having a central location is almost not worth the price, and I am thinking of just going back to doing my own work. I am also not a fan of the emails that get sent to my clients with Zoho branding (they see my branding and invoice after clicking to open a link, which is a bit redundant). I would like to see this app step up their game with something a little more innovative to make the price worth it, or reduce the price of the software. It's just not worth it by my standards.

Gem in the Rocks

Nov 25, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, the price is right, has made my life so much easier

Cons: I would love to be able to integrate online proposals/agreements; I would also like to have more flexibility with the invoice and HTML email design

Overall: When I found Zoho Invoice, I had been using another well-known invoicing solution, but was being forced to pay extra for all of the different add-ons in order to make it work the way I wanted (and who likes that?). Zoho Invoice kept coming up in my online searches, so I decided to give it a try. Making that switch is the best decision I've ever made.

Not only is the price right, but I have had to request assistance several times (I use several of the Zoho solutions now, and they integrate beautifully) and their customer support is terrific. They get back to me within 24 hours (usually well before that) and work with me to get everything answered to my satisfaction.

I haven't heard many people talk about Zoho in my field, and I honestly don't know why. It has helped to automate so many of my "money tasks," and saves me so much time.

My wish list: I would love for there to be more flexibility in the design aspect of the invoices and HTML emails that are sent. Maybe in the future?

Capterra-loader

Managing billing is no longer a problem with Zoho Invoice

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho invoice is an excellent billing management tool that allows you to manage data associated with taxes and income, which is my field of specialization. Among the most notorious benefits that I find in the software is the personalization of tax invoices, taking into account digital signatures, watermarks and the adjustment of taxes according to the national market regulations.

Cons: I have no problems with the tools and options offered by the software. My problem with zoho invoice lies in the loss of operability when the internet fails, reducing the productivity of the product and forcing us to have alternative plans to supply this failure

Overall: When I think of Zoho Invoice, the word INTEGRAL comes to my mind, and I say this because before knowing Zoho Invoice, we had to use several software simultaneously to achieve a single objective, however, Zoho invoice has all those tools that we used integrated, greatly facilitating billing, auditing and budgeting work.

Capterra-loader

Making invoices fast and easy is now easier thanks to Zoho Invoice

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho invoice has only given us a good impression, since we used it in our office we have achieved positive characteristics, among which we have the making of facts quickly and easily, avoiding the printing of forms and physical invoices that only generate expenditure of resources.

Another positive feature is that we can add the local taxes and thus make the invoices according to our fiscal ordinance, eleemnto very effective to invoice.

Cons: We have experienced a lot in the work from this software and from moments both I and my co-workers have not found negative features of the software, on the contrary, day by day we get more attached to the software because of its positive characteristics.

Overall: Zoho Invoice has been a blessing for our workspace, optimizing time and effort in the preparation of invoices, tax withholding, budgeting, all with an impeccable and luxurious presentation, making Zoho Invoice a high level software for the job.

Must try invoice software!

Nov 27, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease to understand , easy to use. don't need an accountant - replace him partially for small set ups.
reminds customers for payments. can look your expenses and reports in easy to understand fashion

Cons: its not an accounting software! its only for billing and expense accounting. remember that!

Overall: if your looking for an easy to use invoice software , with less jargon , great reports and slick billing you landed in the right place. Great billing software for professionals and small biz.
Easy billing , saves your client contacts and billing history , good stationery options , even reminds customers for your payments-time n again!

Zoho Invoices helped me get organised!

Nov 25, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. the mobile app
2. The customisable templates
3. User Interface
4. Client portal
5. the dashboard that shows income

Cons: 1. There's no bulk mail option to send newsletters
2. I cant have different notes for different templates. I have to keep making minor edits everytime

Overall: As a graphic designer and custom tshirt maker , I operated my business for two years prior and being a one-woman-show, keeping records, getting payments and communicating with all my clients was very tedious. Zoho invoices has made all of these a breeze! Creating invoices really couldn't be any faster and I love how everything can be customised to fit my brand. The mobile app helps me manage my business on the go. My clients have commented on how organised and professional my business has gotten and I couldn't agree more! Highly recommend

Very good for Small Business

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall happy with Zoho Invoice. It has all the basic functionalities needed to run a small business. Reports and dashboard interface is great. Payment remainders and automation is excellent. It has made my life easy.

Work needed: The only thing lacking is vendor management instead of expense management. Customer side is great. Work needed on Supplier side i.e creation of PO's, receipt of material, expense entry and then payment to the supplier. Every expense can be treated as taken from the supplier. For Ex: Rent, salary, stationaries etc. That way the incoming funds and outgoing funds can be tracked easily inturn profit and loss can be tracked monthly and there will be clear picture of the organization.

One more feature I expect in future is --> Every business has to file taxes every month or quarter(VAT, ST etc). If you can implement a feature where on clicking a button, the software can generate the whole report along with invoices, expenses, tax details etc through which one can easily file taxes, then it will be a added advantage.

OK for a company launch... not after

Jul 08, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: This software is cloud based, so no need to install.
Ut's easy to use ans also easy to configure.
You can easily set a new document template.

Cons: This software must be used together with CRM... that means not only accounting services have to be engaged but also sales.
The support is not really fast to answer and even if they speak English... It's Indian english.

Overall: This software was the first our company used. But when we decided to move to Salesforce or even another accounting system, it was difficult extracting the datas.

IDEAL AND EXCELLENT FOR BILLING SMALL BUSINESSES

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For young employees it is easy enough to add the products and their costs, and i can keep track of the schedules that have been created and included from the office or the cellular device, in addition to that I can send my clients the invoices by email in PDF formats

Cons: I am somewhat general about the billing information, and it may only be a whim of mine, but I would like to have more control of the information in my invoices. For example, my start time, end time, assignment name and some notes I want to write for each assignment billed to my clients

Overall: Depending on your business, billing is very easy and affordable for services, schedules and articles

Vendor Response

by Zoho on August 13, 2018

Hi Jorge, Thank you for reviewing Zoho Invoice. We are happy to know Zoho Invoice has been helping you with your business invoicing. Regarding your requirement, we presume that you would like to have separate fields for all the information. If that's the case, you can use custom fields to capture additional information. In case this is not what you are looking for, do write to support@zohoinvoice.com, our support team will be more than happy to assist you with your requirement. Cheers, Zoho Invoice Team

Zoho Invoice is great!

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - recurring invoices
- invoice/email templates
- reports
- reminders

Cons: We have a law that requests that all invoices has to be send to our country (TAX department).
Thats why we cant use Zoho Invoice for cash transactions, only for wire/bank transactions.
I would *really* love if we could somehow connect Zoho Invoice with FURS (http://www.fu.gov.si/en/)

Overall: We tried many other solutions, but Zoho Invoice is most suitable to us.
We like function Recurring Invoices which save us much time, as we send
few 100 invoices per month. Create a new invoices is quick and easy.
Also, using Reports give us great insight on how our business is doing.

Zoho Invoice really is right decision. We recommend!

Fast easy flexible and "on the go"

Nov 25, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Fast flexible

Cons: A little rough around the edges, refine please

Overall: Been using Zhoho invoice for three years, and my accounting on the go, has never been easier. While on public transport I book invoices, and I can keep track of hours I spend on creative work. Expenserecording with image attachment works fine.

Recommendations to other buyers: - Xpense attachments should be resized/ comrpimation, and have crop-function - Dashboard needs to be adjustable for timeline - Bulk actions, such as move old unpaid invoices to "Bad Deptors" -had bad luck in 2013, and it's to time consuming to to this 1 by 1

Great application for my small business

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have used invoice to track our time, expenses and estimates for the last four years. The application makes it very easy for our staff to enter their times and e-mail the invoices to our customers.

Overall: Easy to configure and re-brand. We love using the dashboard for a quick review of activities.

Make your business looks professional

Jun 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This software is very easy to use and help me to organize my customer payments with the reminder. Is very professional the way that you compose the email to send the invoices, payments received and quotes. I use it for my personal customers with my vendor's team (6). Our industry are home services and technology.

Pros: You can start for free and when you are growing, can upgrade to the next plan up to the unlimited plan that is not expensive. Customer portal is an excellent tool. You can keep the history of every transaction with your clients.

Recommendations to other buyers: Start your account, try all functions, do it, is very customisable and easy to do. If you need some help, they are always there for assist you.

Make your business looks professional

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This software is very easy to use and help me to organize my customer payments with the reminder. Is very professional the way that you compose the email to send the invoices, payments received and quotes. I use it for my personal customers with my vendors team (6). Our industry are home services and technology.

Pros: You can start for free and when you are growing, can upgrade to the next plan up to the unlimited plan that is not expensive. Customer portal is an excellent tool. You can keep the history of every transaction with your clients.

Recommendations to other buyers: Start your account, try all functions, do it, is very customisable and easy to do. If you need some help, they are always there for assist you.

Perhaps the best SaaS for Small Businesses

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity, intuitive, and to fit into individual needs of different kind of businesses.

Cons: Lack of 'Custom Invoice Templates' and customs fields are okay, however i'd prefer the ability to customize it bit more., and giving different kind of businesses even more control.

Overall: I would have been reluctant to rate it 10/10, had I not used other services i.e Freshbooks, Xero, and you name it. I am just amazed how exactly it can satisfy a customer like me. , who does not run a traditional online business. Yet it does get the job well done., and very very affordable too.

Recommendations to other buyers: Keep it up. You guys are on steroids, when it comes to iteration and pretty good at that. :)

Zoho Invoice has excellent customer service

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use with little or no training

Cons: Not scalable for product for e-commerce businesses selling products but great for service based companies

Overall: We've been using Zoho Invoice for almost 2+ years. Without them, it would have been quite challenging to send estimates to customers. Their software is very easy to use. They have several email automation features that allow you to create workflows etc. so you can automatically follow up with prospects. Great product for growing businesses.

Capterra-loader

One of the best softwares to keep your accounting books in check, even for starters and freelancers.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the features it provides on a free service. It allows you to make invoices, make them recurrent, keep track of your expenses, taxes, make payment portals for your clients, and so much more.

Cons: If you need an extra user (say you are starting a small company with an associate) you need to pay for him. But that is not even a bad thing.

Overall: Invoicing, making recurring payments and send payment reminders easily.

We love using Zoho Invoice because it is extremely easy to use and the customization is wonderful

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zoho Software is incredibly easy to use & has a pleasant UX. Our training period was a fraction of what it could have been, leading to increased productivity throughout all operations. It allows us to communicate much more easily with clients too, so our customer service has also greatly increased in quality.

Cons: The only mild inconvenience we experienced was not knowing that Zoho Invoice allows users to save notes for clients and colleagues. Once we learned that, deployment was a much more positive and painless experience.

Capterra-loader

This company has a lot to give with its software, Zoho Invoice is a great business solution

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When we started to explore the products that Zoho has to offer, among them we found one of the most valuable tools that we currently use in our Management, Zoho Invoice, a software that is easy to use and of great value for our workforce. The most outstanding feature we find of Zoho Invoice is to make invoices and budgets quite easily, adapting to the standards of our country by reason of taxes, unit prices, global prices, and printing personalization of invoices as company stamps, space for wet selos, digital signatures and other benefits that make it a fundamental tool in our workspace.

Cons: Like Zoho Social, this software requires an optimal internet to perform its functions to the fullest, product of the power deficiency of the internet in my region, sometimes Zoho Invoice does not work in the best way.

Overall: Zoho Invoice is an exceptional software for those companies with the need to issue invoices and budgets. Its use is quite easy and can be learned by anyone with knowledge in the billing area. I recommend this program.

Business the Zoho Way !!!

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Mobile App is the best as I like to use that to send on the Go Invoices and I feel happy when the payment comes in and notification is there :) so happy times

Cons: Need to have the facility to see if the client has viewed the invoice which is missing and adding this would a big thing !!!

Overall: If you are into any Business and do not have Zoho you are missing the entire point of having an effective business :) easy to manage invoices in a click and a Mobile App to manage on the go has made things more empowering for my business !!!

Recommendations to other buyers: Not Yet But I am sure I can over the time

Capterra-loader

Making invoices is no longer a problem thanks to Zoho Invoice

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Zoho network has a number of interesting programs that allow boosting corporate productivity, in the case that brings us up, Zoho Invoice is an excellent tool with fascinating potentials such as the preparation of invoices and budgets in real time, taking all the spatial particularities of the company such as taxes, fees, withholdings, increase or decrease of budget in the activities to be carried out. In addition to this, the software has an artificial intelligence that works like an alert making automatic reports of the current situation allowing to make appropriate decisions.

Cons: Our team of professionals have achieved only benefits of this software, we have no complaints or suggestions of this program because it works wonderfully with the current demands of our management

Overall: One of the most complete software I have known for the management of invoices in my work, has excellent qualities that facilitate the functions at work. I strongly recommend this software to all companies, they will not regret using it

ZOHO makes your life easy!

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: it's easy to use, everything i need is in 1 place

Cons: i have had some difficulty customizing the templates, but i figured it out

Overall: I have a small online business, and ZOHO makes my life much easier! Someone with no accounting experience and very little admin experience can use this with ease. (yes, I am talking about myself) I can do invoicing and quotations, track inventory, track payments and send review requests with ease. As my business grows, then I can add extra features, so you don't pay what what you don't use/need.
Thank you ZOHO! I have referred you to all my friends, and will keep doing so!

It is a great accounting and financial platform for small and medium businesses.

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This platform allows to create and manage personalized invoices. It is great for a start up businesses and freelancers. It allows to manage and monitor the invoices, share them with customers as well customize them for your own business. What is really awesome it is the fact that this platform allows to make invoices in different languages and currencies. The system is well designed and it enables users to create their own forms and generate invoices with their company logo and etc. It is easy to use, helps to time track all your own expenses as well receive payments from your clients. It is integrated with PayPal, PayPal Payflow, Authorize.Net. All its data is protected and available to be recovered at any time because it is stored at the local server.

Cons: The customization was a problem at the beginning. I experienced some difficulty while customizing templates. However, their website has a customer review section where you can write about your problems or concerns and they give a valuable feed back.

Overall: It is a great platform for a start up businesses and freelancers. It provides a well-featured accounting tool for professionals who don't need to manage bank accounts or balance sheet assets. It is good at tracking all of the marketing efforts and capturing all the sales. Very useful when dealing with clients from other countries, using different languages and currencies.

Awesome invoice software with integrated gst (For India)

May 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Easy to create invoice and contact from the invoice
- Its updated with gst tax
- Makes job easy for freelancers and startup but for upto 5 customers after that we need to take subscriptions

Cons: - We can have upto 5 Contacts (Free)
- Usable for startups and Freelancers.
- No offline version available.

Great Application

Nov 25, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, setup, integration, customization with templates, mobile app...

Cons: Adding fields to templates feature doesn't work anymore and its annoying.

Overall: This is definitely an app i would recommend to anyone. Try it, its worth it.
Easy to customize, setup and integration... works like a charm!

Recommendations to other buyers: Wish this app would do minor accounting with summary page

Investors Dream with Marketing Automation, CRM, Accounting, Projects, Forms and more

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It truly lets you manage nearly all the aspects of a business in an integrated portal and an affordable price point it is seriously revolutionary.

Overall: Tracking all of our marketing efforts directly in CRM and even capturing social sales like never before. The ability to tie everything together is already have a profound impact on our sales.

Capterra-loader

Very Good Invoicing Software for GST

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1) Takes into account Frequent Changes in the Taxation system.
2) Its Updated to latest tax rates so billing become easy
3)Able to store Contact for frequent Buyers for easy billing
4)Good for Freelancers as Items can be added very easily

Cons: 1) Can be made more robust
2)Internet is Required no offline tool available
3)Sometimes when the site is updating you are unable to create invoices

Overall: Easy Invoicing and Instant Payments options are amazing

Makes invoicing, online payments and recording payments very easy.

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy of use and nice invocing templates.

Cons: Can't fault it really.

Overall: We use Zoho Invoice for 3 of our companies for invoicing, connecting to our online payment processor and also for recording payments which saves both our staff and accounts hours of work at the end of each month.

The app is a nice addition. I crested and sent an invoice in bed this morning!

Perfect for my business

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use
Customisation

Cons: Nothing in specific

Overall: I run a branding and digital marketing consultancy and we use Zoho for estimate and invoicing purposes. We used to go by traditional excel and word process before and we have to say that this is the best investment we did for our business. Documentation work just got so much easier to do and manage. Will definitely recommend to all business small and large, for the ease of use!

Recommendations to other buyers: Can introduce editing option of the invoice/estimate in the mail drafting stage without having to close the draft.

Makes life so easy!

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate, can use it on the go with the app, meets all of my needs

Overall: I absolutely love using Zoho for my small business. I love that I can so easily manage my business on the go using the app, and I can raise an invoice or send a receipt in seconds. I find Zoho easy to navigate and understand, and at tax time I found it so easy to compile all of the reports that I needed for my accountant. Zoho definitely meets all of my needs and I have already recommended it to other small business colleagues!

Best Freemium Invoice Offers Glidepath to Success!`

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Freemium is a great way to kick the tires or start small and grow into the full plan. Good design. Good reporting. Good notifications. Not a particularly steep learning curve (but there is a lot to explore and acquaint yourself with) Good built-in customer communication like feedback, reminders, messages in invoice process. Good payment options.

Cons: I have had issues with Google Authenticator when trying to use that as an added layer of security. Customer support was not able to resolve that, but there are other options that worked, so that's a minor issue for me.

We love ZOHO Invoice

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User Interface
Functionality
Easy to handle
Secure

Cons: Graphs on iOS app

(I am using iPhone 5S)

Overall: It's been more than 2 years and continue... We at iNFOTYKE, loving it. No matter I am in a meeting or travelling - I can quickly send estimates, invoices or pending receiving notes.

Thank You Zoho. I love your iOS app with nice interface / UI.

and.... I WILL CONTINUE USE.

Highly Recommended.

Recommendations to other buyers: Can we have SMS integration as well for customers pending payment? Thanks.

Zoho far, Zoho good!

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's got a great interface and is really easy to use. I can keep track of any job at the touch of a button.

Cons: N/A

Overall: I've been using Zoho for a few years and it's made my online business a thousand times easier and more efficient! Well done on a great product.

Recommendations to other buyers: N/A

Good software for invoice and proforms

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Easy to set.
- Easy to use.

Cons: - Not identified so far, however I do not use all the features it has so I cannot tell you how is the performance completely.

Overall: I have used it for about 2 years, it gives me all I need even though I do not use all the features it has. However, it is very stable.

Recommendations to other buyers: Not for a while, I use it mostly to make proforms only, no to take all the accountability of the company which if I am not mistaken, that is the goal of it.

Capterra-loader

Fast and easy to use

Mar 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is an awesome product for invoices. Prints come out looking very professional and clear. Zoho rocks!

Exactly what I ask for!

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Fast, easy, nice support.

Cons: Used to be the android app, but not anymore

Overall: I've been using this software for the third year now and changing it never crossed my mind. Pretty easy way to invoice, cool android app.

Recommendations to other buyers: Extremely cheap for what it provides.

Very easy to use

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Online

Cons: nothin

Overall: I have been using Zoho Invoice for the past 4 years. It is very easy to use and always being updated to give a better user experience. The reports are very helpful to run my business. I highly recommend anyone to use this for their business.

Recommendations to other buyers: no

Totally life changing and amazing

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love being able to create Estimates and then turn them into Invoices. I also love the layout and design. It works perfectly and is easily customizable.

Cons: You can't organize the columns by Status! There does not seem to be a way to access the emails that were sent to customers along with their Estimates and Invoices (but maybe I just can't figure out how to find them?!

Overall: So many benefits, so few detriments. It's everything you'd want in an Invoicing/accounting system, without all of the steep learning curves that come with Quickbooks!!!

Great application and features for any business

Nov 25, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use and overview all the information.

Cons: free for beginners

Overall: Before I discover Zoho, I have tried a lot of other time tracking and counting softwares and app's. But I was not completely satisfied with provided options, was look one after another software which could satisfy my needs, and I found and keep using Zoho. I'ts very friendly for beginners - free service. Best software in my experience, recommend to use it.

Recommendations to other buyers: multi currency

Great application

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Features

Cons: Would like it to have the ability to download an app to my iMac

Overall: I have been using Zoho Invoice for years and I love it, it is easy to use, great features to help get reviews and send messages to my clients.

Recommendations to other buyers: None

It always works

May 29, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Simple, fast, works on every smartphone and type of computer. Paypal payments, integration with the web site for customer portal.

Cons: can't change the name of something after they are invoiced, for example, if the project was called "IT Consulting" and is now tied to one customer, it is hard to find later in a list of all projects. If it could be renamed to "Big Client IT Consulting" that would solve issue

Overall: it has paid for itself over and over for the times it was so simple and fast to just add a billable hour, that I would have otherwise forgotten to bill.

Great SMB Invoicing Software

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Recurring Invoices

Cons: Mobile App Payment is too many steps.

Overall: Im a small business on the go and I cannot operate without Zoho Invoice software. The recurring invoicing and mobile app makes it very efficient to work with

Quality invoices

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease to generate a quote, either from the mobile application or from the PC, it is very good program, well customizable, it helps me with the programming of recurring invoices.

Cons: I have no complaint at the moment. The price for all the features you have in this software is excellent.

Zoho Invoice has been a lifesaver and worth every penny!

Jul 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I find Zoho Invoice to be very easy to use and intuitive. It is especially helpful that customers can pay through the link in the invoice and it will even post the payment against the invoice for you. The recurring invoices are very helpful too.

Cons: My only wish is that I could create a recurring invoice with a recurring payment that will automatically charge the client's credit card.

Overall: Zoho Invoice has made invoicing clients much easier to do and to track.

Wonderful System

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, ability to add items on the fly

Cons: no sales history per customer/per invoice, ability to search items via description while in invoice/estimate

Overall: I use Zoho and think it is a wonderful system. The functionality along with the ease of use make it essential for my business. The app is amazing and allows me to get work done on the fly.

Capterra-loader

Simple, easy and quick

Apr 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fact that almost everything is automated is what I like the most. Makes the job easy and fast. I love that the program gives you templates that you can edit and all you have to do is to change a few things here and there.

Cons: I haven't found anything to dislike yet. So far the experience has been positive. It's worth the price

Overall: Keep a record of all of my transactions
Fast and easy to generate an invoice
Really helpful for small and growing business

Invoicing platform all you need from invoice generation to recurring invoices & customizable options

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Zoho Invoice is the best cloud platform for invoicing if you have a medium sized company , you can easily upload your own logo customize invoice Zoho also give customer portal.

Cons: You can't add more users to invoice if you are using free version it must be included at lease2 users so you can share invoices with your business manager e.t.c.

Overall: Easily send an invoice by email or I can print invoice directly from browser for persons who don;t have email account.

Quick and Cheap short term solution for invoicing

Aug 07, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: The integration to Zoho CRM, the fact that it pulled the clients info from ZoHo CRM.

Cons: It's inability to work with other software, especially basecamp. The email template looks outdated and is not branded to company, which makes it look like a cheesy third party option.

Capterra-loader

Fast and very easy to use!!! Great customer service as well.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The invoicing software is very easy to use. I just went straight ahead using it with no fuss. It helped me organise my profits and expenses. The mobile app is great too! It is very affordable for its price compared to competitors.

Cons: So far I didn't find any cons using this software, I've yet to try their subscription option next time. So far so good.

Simple invoicing solution for small businesses

May 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Simple, cloud based invoicing system that can be accessed anywhere. Nice clean interface with some very professional invoice templates available as standard. Well priced and good uptime.

Cons: I would often come across features I needed that simply weren't available in Zoho Invoice and required me to rather move over to the more expansive Zoho Books instead.

It was decent, not horrible but not impressed either.

Jun 19, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Once set up it seemed to function fine on its own without to much maintenance. Customer service was good it was just hard to schedule a time due to the schedule of a small business owner.

Cons: It didn't interact or speak to our particular client program (Jobber). It would have been much better if they would speak to one another.

Overall: Invoices looked professional.

Awesome! Great tool for entrepreneurs!

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy of use and clean screen

Cons: Does not support MercadoPago

Overall: I have been using Zoho Invoice for almost two years and I am completely satisfied. I recommend it to all entrepreneurs who want to have the best tool at a reasonable price.

Zoho invoice is a amazing app for daily use

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Zoho is a very helpful app for shops keeper & all those who create a invoice in our daily life. this is amazingly creating a very beautiful invoices in very low time.

My well-detailed finances

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease to customize my invoices, quotes, etc. It is excellent to have a detail of your income and expenses. You can also provide access to your customers to see the transactions made with your company.

Cons: I would like that just as you can schedule the invoices to be sent, you could also schedule the quotes.

Just Brillian

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: App access on phone/tablet, ease of use and reliability

Cons: The android app isnt as fluid/polished as th ios

Overall: Zoho Invoicing is the best subscription service invoicing and quoting system I have used. The cost of the monthly subscription is very competetive and the platform is extremely reliable and the app on iOS or Android is fantastic.

Recommendations to other buyers: Ability to add an expense against an actual invoice would be great

Ten year happy customer

Aug 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Recurring invoices are a life saver. I just "set it and forget it" for recurring billing. Regular updating and refining of the service makes me feel I'm getting my money's worth

Cons: The cross promotion of other Zoho offerings is mildly annoying. I don't care about those services, I only need invoicing. However, it's not very intrusive.

It's like having a multitude of departments working for you 24 hours a day.

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It (zoho) thinks and acts like a business that knows your business. Existing services follow best practices and each new service that's been added is well thought-out and functional. My business has increased its efficiency and productivity using the Invoice component from its earliest days.

Overall: Improvements in efficiency and productivity.

Capterra-loader

8 years using the FREE version for invoice my small group of clients. Outstanding value!

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is cloud-based, initial startup account is FREE forever, I can set up reminders to automatically chase up my clients. Upgrading is straightforward and not too expensive

Cons: Initial setup of and customisation of the invoices was tedious and not as super-flexible as I would have preferred.

Overall: Cost-effective (read free) way to start invoicing clients.

Ideal Solution for SME's

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: the mobile app and the fact the software keeps evolving

Cons: nothing

Overall: Small businesses need two things from anything they implement - functionality and ease of use! it makes growing alot easier! Zoho invoice gives both of these. A simple and easy to use system that also allows us to service our customers on the go no matter where in the world we are. It changed our efficiency levels to the good when we started using it.

Recommendations to other buyers: no

EVERY BUSINESS NEEDS

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use

Cons: sometimes network server error

Overall: ordering makes easy, payment and budgeting, sales and invoicing all easy. I am very much satisfied. thank u so much

Recommendations to other buyers: hope u can make shop

Basic But Functional & Affordable

Jun 23, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The good thing about Zoho Invoice is for the basic plan it is rather functional and quite effective in getting the basics done. It is a no frills product and getting the job done is rather easy with clear labelling and easy input for recording clients and contacts.

Cons: The problem lies in the followup system, it does allow you to send pre-determined and pre-made followups, however this can seem mechanical and it is not possible to customised any followup to any great degree.

Control your income and expenses

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: With Zoho Invoice you can easily generate quotes, invoice and payment receipts to your customers. It is very complete and easy to customize and automatize.

Cons: Some time ago I could not see the notification of the quotes sent and seen by my clients. I hope it can be corrected.

Love zoho invoice

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good interface and navigation tools. Integrates with Zoho line. Broad import options. Good customer and item records. Custom fields. Many reports.

Overall: A member of the Zoho family of applications, Zoho Invoice does a commendable job of creating, tracking, and dispatching invoices and estimates. It's a pleasure to use, and offers multiple support systems.

over 80 reviews here, most of them fake

Mar 23, 2017
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: zoho is a nice app but overpriced and not so easy to use.
the user interface could really get some lifting, it is stuck somewhere like 10 years ago

Zoho Invoice Terrible Customer Service

Jul 15, 2014
2/5
Overall

Comments: The software itself works fine, however I have had 2 incidents in the past year and the customer service or lack there of is terrible. If you can reach a human being, they are based in India and are not able to help trouble shoot the issue. They take your info and pass it on to the development team and tell you that someone will contact in the next day or so. I would highly suggest looking for a different service

Pros: Price is competitive, easy invoicing

Cons: Lack of any real customer service India base and they do not fully staff during US business hours

Vendor Response

by Zoho on July 16, 2014

Dear Steve, We sincerely apologize for the inconvenience caused. To ensure that our customers get proper and immediate response, we have a dedicated support team that works round the clock (Mon-Fri, including US hours). The login issue you experienced is unique and had to be handled by the technical team. We have sorted this out and one of our support people will get in touch with you through email or phone. We can assure you this will never happen again. Regards, Harish Zoho Invoice Team

Financial system online

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a simple and very professional way to manage the billing of your business. You can also notify your clients when you register the payment.

Cons: I do not have a compatible option available to receive payments I hope it will be available soon here.

Zoho Invoice has been a huge time saver for us and has made us more efficient.

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are always new updates, it's easy to use, and has enough customization options to match some of our unique needs.

Cons: The only thing I can think of is to allow time tracking to an estimate directly without the need for creating a project.

I love the way everything works so simply and it is a very robust system underneath!

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoy the way everything works so easily and can be personalized so well. I also like the price point as I was paying much more before for much less and then the company left me in the dark after I had overpaid for features I believed would work long term. (cough cough invoiceable sucks)

Cons: I really love the service offerred, but I wish they had more instructional videos or tutorials available. Everything is pretty straight forward and Zoho has so much to offer overall that I'm very happy with.

Overall: With this I save money, get things done quicker, and have access to invoices online at all times.

Zoho invoice makes life really easier. Makes invoicing quick and automated with great UI!

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's all-round solution that integrates well with other Zoho products. The main Pro's would be:

1. Simple to use
2. Automatically keeps updated with latest government tax updates
3. Can be automated
4. Great UI with possibility to customize almost every thing
5. Feature rich

Cons: While there are not a lot of them, a few include:

1. There are so many features that one gets confused sometimes
2. Sometimes you have to navigate too much to reach the right setting area for a particular feature

Overall: - Quick invoicing
- Automation when required
- Updates about Government tax regulations

Absolutely a winner

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love all of Zoho's products and to be completely honest this did one of the few products that I use that I genuinely have no complaints about . Everything is right where I need it, when I need it and never disappoints.

Cons: For the very first few transactions, I wish there were a bit of a tutorial or guide to show your way but other than that, I can compelely satisfied!

Fantastic Invoicing Solution

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - usability
- customization
- online payment options

Cons: none

Overall: We are using Zoho Invoice since 2013 and we particularly like its usability, the large offer of online payment solutions, and the various customization options which definitely help us gaining loyalty from our customers.

Flawless, easy to use, full-featured

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho makes it easy to import from other systems. The application offers flexibility and extensive features without compromising simplicity of use.

Cons: In over a year, we've yet to run into something we do not like. It's a struggle to find a complaint-this is obviously a mature application.

Overall: Recurring billing, ease of changing and billing, great reporting, integration to other Zoho products.

Pricing could be better

Sep 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great features, well rounded and easy to setup. Customer support was amazing and happy to help. Layout was easy to understand.

Cons: Creating new invoices was a slow process, I wish they would streamline and reduce the amount of items you have to go through. In Word you can do an invoice in a under a minute for example, in Zoho I found it tedious and overcomplicated compared to other software packages. The pricing for a micro business with the 50 customer limit was a big negative, as the next jump up in pricing was big.

Really worth it

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User-friendly and very neat

Cons: Would like to have a better bug tracker. Something like Jira

Overall: Zoho has helped me a lot and is worth every single cent. I'll recommend it to any small or big companies.

Good overall invoicing for small businesses

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to add items, expenses and best of all, time entries, from desktop AND mobile devices. Emailing PDF invoices is also very easy, as is the overall experience of both platforms.

Cons: I wish i had a bit more control when it comes to displaying certain information on my invoices. Maybe it is just me, but I like to display my start time, end time, task name AND task notes for EACH billable task on an invoice I send to a client - which is difficult with this app.

Overall: Easy, affordable invoicing for services, times and items.

Zoho Invoice is Great!

Nov 25, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionality and ease of use

Cons: I feel like additional features could be added for example in invoice design and layout.

Overall: After trying so many types of invoicing methods and software, I finally came across Zoho Invoice and I've never had to search again. This program is easy to use and so efficient, especially with a mobile app. I recommend it to anyone with a business.

Recommendations to other buyers: Make the mobile app as fully functional as the website.

Zoho Invoice

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost and ease of use

Cons: Sometimes the customer service takes several hours to get back with your emails

Overall: I use Zoho invoice for my small business. For a company that doesn't need the big expensive, hard to navigate software, Id recommend Zoho to them. As a matter of fact i have recommended it to several of my friends and family that own and operate small businesses

Recommendations to other buyers: I sometimes wish the Ap and the web version looked more similiar

Running our company on Zoho invoice!

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use
rich functionality
good template management

Cons: invoicing based on daily amount is missing
limited credit management functionality - reminders are send / invoice. You can not send a reminder for multiple invoices

Overall: Hi, we're a recruitment / interim management company and we'r using the Zoho invoice for our daily business registration of hours and invoicing! Zoho invoice is a very rich application and it covers almost all our needs. We're just missing the functionality to invoice on a daily basis. The application is based on hourly invoicing. But we used a workaround!

Capterra-loader

Great software, lacks features

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is great, from quoting to invoicing to payments, everything is a breeze , the time tracker is not bad too, makes the life of a feelancer better

Cons: Only supports a few payments systems and mostly connects with other zoho apps, can't get payfast or other apps to work with it.

Excellent software, free version is great.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to log times/tasks, great invoicing features, easy to use interface, love the free version, has been very useful to me.

Cons: Minor interface issues like default sort order on tasks but not at all a deal breaker. Overall has been problem free for me.

Overall: Easy place to log work hours and invoice customers.

Awesome Product

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great features, I have the option to send out invoices via snail mail (Zoho sends them out) to my customers with just a few clicks. Zoho also allows me to send the invoice via email as well

Cons: There is nothing that I don't really like with this product. Product has all the features I need to use the product and help my customers.

Overall: Not losing anymore customers and the product never lags or has downtime. I always can issue an invoice when I need to

Awesome Invoice software

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use....few clicks ..done.using for last 4 years...It has been great experience.

UI is really good.

Clean- and professional-looking invoices

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to customise the layout of the invoices and save contacts you work with frequently. Also the ability to save items you sell a lot.

Cons: There's a maximum number of contacts you can have saved and active under the free plan, which sometimes is annoying.

Livestock.ie

Nov 25, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Information from CRM is used

Cons: Took me a little longer than expected to make it my own.

Overall: Pulling invoice information from Zoho CRM make's life a lot easier plus the elimination of double entry of data. My invoices look very professional.

Recommendations to other buyers: Returning to top of page is not easy for me.

Excellent financial control

Apr 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that not only allows us to keep the accounting of the printed, additional you offer a portal to customers to verify their transactions. This additional value is excellent for improving the service.

Cons: Taking advantage of the customer portal, a good option would be the application for customers. I think that will encourage you to have this software as your future option to manage accounting.

Great Product For Basic Invoicing

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If you're looking for a free tool to help you invoice clients and track cash flow, Zoho does a solid job of providing a variety of features. Product is very easy to use and has some helpful integrations.

Cons: Little tedious setting up company and services but once that has been handled, you can send out an invoice in a minute or two. Mobile app is a plus!

Has made my life easier

Feb 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent Customer Support - they've even written custom code for me where I needed it. Once it's all set up it is quite easy to use. Clients also have portal access to view and download their statements at any time.

Cons: Set up was a little bit challenging, but Customer Support helped me with all my finer nitty gritty requirements.

Excellent!!!

Nov 25, 2011
5/5
Overall

Comments: I have been using this invoice and billing software for some months now and I can say that I am very satisfied. Zoho Invoice only charges you if you create more than 5 invoices per month. However, the pricing for more invoices is very reasonable. I managed to sign up in just a few seconds, which surprised me. The subscription to other invoicing applications is often much more time consuming. The dashboard that Zoho created is pretty intuitive. You just need to take some minutes to set up an invoice template and you can start invoicing right away.

Pros: Follow up on unpaid bills It integrates with PayPal and its own products The software is ready for multiple currencies

Cons: Zoho Invoice looks and feels like a separate product

Use it for freelancing

May 22, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It has very basic features that are sufficient for small to medium size businesses, or freelancers to manage their accounting, which basically just the generating invoices and payment tracking.

Cons: The user interface/experience could be better and intuitive. It takes a while to figure out how to edit some part of the invoice.

Intuitive Online Invoicing Software for Multiple Users

Nov 09, 2011
4/5
Overall

Comments: Zoho Invoice is an online invoicing software from the Zoho product family, which creates and exports your invoices online. Once an invoice is sent, you can track it or send automated payment reminders and follow-ups. There are many invoice options from which you can choose, such as taxes, discounts, currency, invoice terms, customer notes and so on. Another positive feature is that you can create estimates or quotes for your clients. The software is intuitive enough to start right away generating invoices. Apart from the basic free version there is a paid one, which allows you to dispatch up to 1,500 invoices per month and create five different users.

Pros: Excellent interface and broad import options

Cons: Only five invoices per month in the free version

My experience with Zoho Invoice has been very pleasant.

Jun 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The thing i like the most about Zoho Invoice is that it's user friendly. I haven't had any issues figuring out how the features function and it helps my monthly reporting and invoicing run smoothly.

Cons: I did have some issues with trying to create an invoice that contains a credited amount. The software doesn't allow you to enter any amount less than zero on an invoice so when a credit was due to a customer i had to find a way to show the credit on the invoice through the product description.

Overall: Quick and simple monthly invoicing.

Billing without limit

Mar 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Generate invoices and quotes thanks to the simple interface of this software. You have complete control of your finances that gives you your annual statements. Highly recommended to have clarity in finances.

Cons: It is excellent and easy to use, learn and teach. I would like the mobile application to be a little better to generate invoices or quotes.

I use several Zoho products both free and paid and they are always available and just plain work

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive software, great support if you do have any issues. I like that most of the modules are easily customized.

Cons: Manual backup was limited to once every 2 weeks (that may have been the free version only). In these days of multiple threats to your data it would be better to be able to export data on demand.

Bare essentials, not as feature rich

Feb 27, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to use, the interface isn't terrible and it's ok for the essentials and there is a free trial. Dashboard is nice and easy to understand, nice to look at first glance, and there's a way to send Estimates as well as time tracking and contacts. There is an Autopay feature which is perfect for recurring invoices.

Cons: Not very feature rich, I found it to be lacking in essential features that I found in other invoicing software, such as applying late fees automatically to invoices.