# On-Time Web Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about On-Time Web Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more.

Source: https://www.capterra.com/p/135056/On-Time-Web

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# 

 On-Time Web Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

On-Time Web

## What is On-Time Web?

Time & Attendance Tracking Solution Simplified - On-Time Web is a complete time and attendance, web timesheet, time clock and project time capturing solution that is delivered as a complete hosted service via the internet. Data can be captured via a web timesheet in your internet browser, a virtual time clock function in a web browser, the OT1000 smart time clock, our android time clock app or our android and iOS personal timesheet app.

## What is On-Time Web used for?

[Time Clock](https://www.capterra.com/time-clock-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for On-Time Web?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.on-timeweb.com/&name=On-Time Web)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### On-Time Web

4.6 (14)

VS.

[4.9 (4,602)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

$35

per user, per month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (14)

Ease Of Use

4.9 (4,601)

Value For Money

5.0 (5)

Value For Money

4.8 (3,464)

Customer Service

4.5 (14)

Customer Service

4.7 (3,744)

## On-Time Web alternatives

[4.3 (537)](https://www.capterra.com/p/118042/WebHR/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Attendance Tracking

Track the attendance of specific individuals or groups

Automatic Time Capture

Automate recording of time to reduce human error

Billable & Non-Billable Hours

Track billable hours and/or non-billable expenses for work performed

Biometric Recognition

Facial or other physical recognition to confirm identity

Calendar Management

Track and manage schedules and meetings via an integrated calendar

On-Time Web 26 features

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automate recording of time to reduce human error

Track billable hours and/or non-billable expenses for work performed

Facial or other physical recognition to confirm identity

Track and manage schedules and meetings via an integrated calendar

Electronic storage of staff/employee contact information and job status in a centralized repository

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Track employee time off under the family and medical leave act (FMLA)

Manage and track employee attendance

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Different tiers of pricing and billing for different employees and situations

Track employee and task times without internet connection

Track employee and task times using internet connection

Manage and record overtime hours for hourly employees

Facilitates integration with multiple third-party payroll systems

Manage employee salary processes, data, taxes, and records administration efficiently

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.6 (5)

4.6

Based on 5 reviews

## Pricing

Value for money

5.0 (5)

Free Trial

Basic

$35.00

Value for money

5.0 (5)

5.0

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.5 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (14)

4.5

Based on 14 reviews

## User reviews

Overall rating

4.6

Based on 14 reviews

Filter by rating

5(10)

4(3)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MB

Mary B.

Recreation Director

Government Administration

### "I reviewed a few different options, this product and company was the best for our needs and budget."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2018

It alleviates a lot of time spent collecting, calculating and reconciling manual time sheets. It is user friendly, especially for our younger employees. It is very adaptable to more than one work site and all information can be "seen" in real time at the administrative level.

Pros

The program is great, user friendly, comprehensive and cost effective. The thing that stands out, however, is the customer service!!! Real people that take the time to help and deliver outstanding customer service.

Cons

Initially, there is a fair amount of data entry and customizing the program to our particular circumstances, we are "non-traditional". Unfortunately, we will not "optimize" everything that it has to offer!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

Ed C.

HR Director

### "Nice Timekeeping system that's easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 16, 2018

Ease in capturing work hours for payroll.

Pros

With around 50 hourly employees, this is a perfect system for our application. It's easy to use and has many of the features found in more costly systems used by larger users. Looking up a specific person on a specific day or date range is so easy.

Cons

The only "con" I can think of is that WE don't utilize the features within the system to the fullest.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 18, 2018

Thank you Ed, We appreciate you and the great review. Let's schedule some time soon to review the system and help you utilize the power of On-Time Web. as always, we are here to help.

AB

Ahren B.

CEO

Insurance

### "simple, straight forward and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2018

I am able to track my employee and see when they are off work or on the clock.

Pros

It is simple to use. The mobile app is used by all of my employees and it is simple and straight to the point. I only use to track time and it does exactly what I need. I do not have a need for the other options of the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 18, 2018

Thank you Ahren, We appreciate you and the great review. As always, if you need anything please give us a call, we are happy to help.

Marissa A.

Payroll Officer/Administrative Assistant

### "This software has been a GREAT addition to my company and has decreased time spent on payroll. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2018

I am able to maintain a record of all my employees information; addresses, pay-rates, etc. However, my ultimate benefit we get from this software would be the time clock and payroll approving system. When I first started at my company in 2016, I was completely overwhelmed that they utilized paper time-cards. It took me anywhere from 3-5 to approve and edit payroll. It took me a VERY long time to choose software, however, Customware (On-Time Web) was the BEST product out there.

Pros

User friendly, Accuracy, Excellent customer service, Multiple Features, Prepped for company growth.

Cons

There are SO many features that sometimes it is impossible to train on it all. I am one person but do a job of multiple people. This really isn't a "con" because I am sure larger companies and people with more time LOVE all the features given. However, in my situation it can be a bit overwhelming.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2018

Thank you Marissa for your review. It is always great to hear from customers who understand and love the product. As always, if you need anything at all, please just give us a call or send us email. We are happy to help.

RJ

Robbin J.

Administrative Director

Management Consulting

### "Easy to Learn, Easy to Use, Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 21, 2016

When our company was looking for an alternative to paper timesheets we researched many different companies. Then we discovered On-Time Web and our search was over. The program is easy to learn and easy to use. It has made gathering timesheet information easier for the payroll department and with more accuracy. Joe and Brandon have been awesome from the very beginning.

Pros

The customer service is excellent. The company really listens to us and if possible they are able to accommodate our needs and requests. They are also proactive with any errors and sometimes contact me before I realize there is even a problem.

Cons

The format is a little different then what we are used to but after a little time to become familiar with it, it is not much of a problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Tom C.

Controller

### "Superb and Reliable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 30, 2015

Customware has been a trusted partner of Haas Cabinet since 2001. The On-Time product is superb and relied on daily. Our recent migration to On-Time Web was seamless! On-Time Web allows us to track our direct labor cost by work center which will provide valuable data for us to analyze for key decision making. This cloud based storage solution allows us to rest easy concerning our labor tracking. We no longer fear losing our punches due to network, pc, or electrical failure. Kudos to the group for producing a great software piece that integrates directly with our payroll software. We could not be more pleased with the level of service and the product that Cusomware provides!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IA

Imran A.

Director of Operations

### "Reliable and easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 13, 2015

The system is very easy to use. Its affordable and reliable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2015

Thank you for your review. We will continue to be reliable and make life easier by having a solid time & attendance solution.

JM

Jason M.

Manager

### "Slow when doing time approvals.... Hard for my team to use when it comes to breaks and lunches. "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

0.0

0.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

July 8, 2015

Need to make the time approval process easier and quicker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2015

Thank you for your review. I hope after doing a walk-through demo with our knowledgeable consultant that the software is easier to use and understand.

MR

mark r.

### "some flaws but overall good product for the price "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

July 8, 2015

some flaws but overall good product for the price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2015

Thank you for your review. Feel free to contact us anytime you have an issue or question. Our support team will know a solution.

AC

April C.

Retail Accounting Manager

### "Wonderful product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 8, 2015

We use on-time not only at my company but we also offer it to our retail accounting department. All of my customers that use it, love it! The support team is amazing if you ever need help with anything!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2015

Thank you for your review. We take pride in knowing we can help our clients with any questions or issues they may have.

MB

Mike B.

CFO

### "I found the latest version is much easier to work with."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

July 7, 2015

Overall experience is positive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2015

Thank you for your review. We will continue to enhance the product in a manner that makes it easier to use while not losing any functionality.

AA

Andrea A.

Controller

### "On Time Web is very user friendly."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 22, 2015

I think the organization and layout are awesome. It is very user friendly. When I do occasionally have a problem, the customer service department is very quick to fix any issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2015

Thank you for the nice comments. You have been wonderful to work with over the years.

CF

Christy F.

Office Manager

### "excellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 22, 2015

I like this program. It is easy to use and Brandon Shifflet has given excellent customer service :0)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 1, 2015

Thank you for the great review! We strive to be the best in the business and our customer service will continue to help with any questions or issues.

SM

SUSAN M.

PAYROLL ADMINISTRATOR

### "VERY EASY TO USE!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

August 4, 2014

We have been on this system for almost a year. Love the software. Very easy to use. We trained our supervisors, who had never worked with any kind of time keeping software. They are loving it. A few more reports to choose from might be helpful, but overall very impressive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2014

We just released v2.0 with extended reporting capabilities. Thank you for reviewing our system!

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