# AxisCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AxisCare the right Home Health Care solution for you? Explore 729 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews --- AxisCare 4.7 (729) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 21st, 2026 # Reviews of AxisCare Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews GK Griselda K Owner, PresidentHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “The system is designated with enough alerts and features to have an efficient workflow from scheduling to payment posting. “ March 19, 2026 AS Amanda S Childcare SchedulerChild Day Care Services, 11 - 50 employeesUsed the software for: 1-2 years. “so i get a little confused on how to navigate and what filters to use to get exactly what i want or need.“ March 24, 2026 Jaime B Accounting ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “They offer several integrations that make onboarding, payroll, and invoicing a much easier and secure process.“ March 31, 2026 BB Bradley B DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “It is hard to manage the integration between the two.“ March 24, 2026 CR Crystal R Care DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “One of the biggest strengths is their customer support—any time we need assistance, we’re able to quickly get in touch with someone who is knowledgeable and helpful.“ March 19, 2026 TM Tyler M AdministratorHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “That makes me a little cautious, especially around stability and data integrity.“ March 19, 2026 CR Crystal R Care DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “In terms of features, the real-time scheduling view is one of my favorites.“ March 19, 2026 NC Niccole C Office ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “It messes up when we are uploading information.“ March 20, 2026 ## Showing most helpful reviews Showing 1-25 of 729 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rich J. Director of Customer Experience Hospital & Health Care Used the software for: 1-2 years ### "Highly Recommend AxisCare for Home Healthcare Agencies" August 9, 2022 5.0 Overall, the folks at AxisCare have done an outstanding job of continually developing the AxisCare System and they are excellent at updating us and continuing to update their knowledge base and training support. I highly recommend them to anyone looking for a good solution for their home healthcare business. Pros It is obvious when you first join AxisCare that their onboarding and training teams have designed well-thought-out content and continue to develop knowledge bases and support via ZenDesk. They listen to us when we make enhancement requests and their customer support and speedy follow up are outstanding. Cons There are two primary opportunities for improvement and they both revolved around the applicant tracking software system and database transfer of completed application forms directly into AxisCare. Our state requires over 30 specific forms in the application process. This requires us to be able to upload over 30 specific images and PDFs and the AxisCare System currently requires us to upload each one separately, which is extremely tedious and a large dedication of time for each applicant. We have yet to hear back from the development team on when this is going to address. I have to imagine that this is a must-have for every HR Department of each of their clients and this seems to me to be such a basic development request. Secondly, our current Caregiver Applicant Process is facilitated by Apploi (third-party) and Apploi's Third-Party vendor, HelloWorks. We currently capture all 30 forms via data entry from primary caregivers' mobile phones and this data is stored on the servers of Apploi, but there is no current data map that updates all of the data from HelloWorks to AxisCare. This is a significant data mapping disconnect, as we have to update hundreds of data fields in AxisCare for each caregiver applicant. There has to be a better solution for each of their clients than being told that this is not possible. Review Source Response from AxisCare August 16, 2022 Hi Rich, Thank you for taking the time to leave this thoughtful review. We are ecstatic that you've found our onboarding process to be stress-free and that our support team has been able to assist you in any way possible! We especially appreciate your suggestions on how we can improve our software even more. We value your feedback, and will continue to improve and develop, so that you and your team have nothing but pleasant experiences moving forward. Thank you again for your review, Rich. We look forward to serving your agency for years to come! -The AxisCare Team SD Samantha D. Owner Hospital & Health Care Used the software for: 1-2 years ### "Enjoy Using Axiscare But Would Love To See Updates" September 9, 2025 4.0 Overall I have enjoyed Axiscare and finds that it helps us run our business. The mobile app is very easy for caregivers to use. Pros It is visually pleasing - simple but with enough detail to differentiate different tabs that I use frequently. Cons I wish there was a way to charge different rates depending on what day of the week and what time it is. For example, our business charges different rates for daytime visits, versus evening visits or overnights. We have to manually enter this in each time. If a visit happens to overlap two different time periods, it would be great if the rate could change automatically - instead of us having to chain 2 visits with different rates. Alternatives considered [Smartcare](https://www.capterra.com/p/141292/SmartCare/) Reason for choosing AxisCare The layout seemed simpler that other software programs we looked at. Review Source Response from AxisCare April 13, 2026 Thank you for sharing your experience, Samantha. We’re glad to hear you’re enjoying the clean, intuitive layout and that the mobile app is making things easy for your caregivers. We appreciate your feedback on rate flexibility and overlapping visits, and we’ll be sure to share it with our team. If you’d like to walk through your setup or share more details, please reach out via the Support button on your AxisCare website or email support@axiscare.com so we can take a closer look. VR Verified Reviewer OWNER Hospital & Health Care Used the software for: 2+ years ### "the cutomer support and billing is terrible" November 7, 2019 2.0 We feel for the price this could be a great product but the way the service is being handled has our company very concerned and we actually are looking for other products to replace this company. Pros The prodcut itself is not bad for the money but the service is terrible Cons The prodcut itself is not bad but they way the tickets are not handled, there is no trail t follow up. the forms dont work properly and they change our setting and funtions with out telling us causing issues for us and causing us to lose money. When we call and ask for a supervisor they will do everything to keep you from letting anyone know. I also have concerns about the billing and how its handled. They bill when they want to, no set dates and rep. is always off with sick kids and then has the nerve to put warnings that we have not paid and not take off after we pay and refuse to help our staff because we had a past balance and had payments scheduled and prmised to pay as soon as the benk allowed. Really concered about the direction that this company is going with the poor service and lack of polocies except making rules up as they go. Also the customer service reps are very rude and really dont want to hear what we say but just get us off the phone as soon as possible. Reason for choosing AxisCare The price, and maybe thats why the costomer service is so terrible. Review Source Response from AxisCare November 13, 2019 Thank you for your review. I'm sorry to hear about your negative experience. We're normally known in the industry for our exceptional customer service, and we regret that we have not met your expectations. We always endeavor to answer calls and emails as they come in, and if we miss a call during normal business hours due to a high volume of calls, we try to return any voicemails left as quickly as possible. Our Tech Help Desk personnel are trained to escalate any calls which request a supervisor to our Customer Support Director or escalate it further, as needed. If you have any issues with the tone of a call or email interaction you have had, please let us know immediately and we will be happy to look into it, address it, and resolve the issue thoroughly and quickly. We are sorry to hear you have had a difficult experience with our billing policies. If you'd like to discuss this further, please call 800-528-6201 and ask for me, Micah Key, Director of Client Experience. CR Crystal R. Care Director Hospital & Health Care Used the software for: 1-2 years ### "Axiscare is amazing! " March 19, 2026 5.0 Overall, our experience with AxisCare has been great. I’ve also had the opportunity to join the Super User Academy, which has been an amazing learning experience—especially with new features and updates being added regularly. It’s been a great way to stay informed and continue growing with the platform. I’ve also had the pleasure of connecting with new people, learning together, and sharing ideas. I really appreciate the ability to share forms, tips, and best practices with others—it creates a strong sense of community and collaboration. Pros Overall, our experience with AxisCare has been very positive. One of the biggest strengths is their customer support—any time we need assistance, we’re able to quickly get in touch with someone who is knowledgeable and helpful. That level of responsiveness makes a big difference in our day-to-day operations. In terms of features, the real-time scheduling view is one of my favorites. It provides a clear and efficient way to manage and monitor daily schedules, which helps keep everything running smoothly. Like any system, there are occasional bugs and issues, but they are typically addressed in a timely manner, and support is always available to help troubleshoot. Overall, AxisCare is a reliable platform that continues to support our team effectively. Cons One area for improvement would be the community scheduling feature. Expanding and enhancing this part of AxisCare would make scheduling more efficient, especially when managing community-based shifts. Additional tools or flexibility within this feature could streamline the process and make coordinating schedules much easier overall. Review Source Response from AxisCare April 13, 2026 Crystal, thank you for such a thoughtful review. We’re delighted to hear AxisCare has been a reliable partner for your team, from responsive customer support to the real-time scheduling view that helps keep daily operations on track. It’s also wonderful to know the Super User Academy has been such a valuable experience and that the collaboration, shared ideas, and learning community have added even more value. We appreciate your feedback on community scheduling as well, and we’ll make sure it’s shared with our team. If you’d like to share more details, please reach out via the Support button on your AxisCare website or email support@axiscare.com. CM Cressida M. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "So far okay, but still learning" August 27, 2025 4.0 Support staff are excellent, learning the system was good, some could be a little simpler to navigate, but then some tools are very useful. Pros We like how we can hold lots of information on clients, caregivers and applicants. How you can jump from client to caregivers. Cons We are still finding little glitches, with visit times that end and start at the same time, if a CG has accepted a broadcast. Creating forms and tying to figure out why it isn't fillable by email. Thought we had the signature fixed, but no the CG can sign both parts, even when it says OFFICE STAFF. Switched from [eRSP](https://www.capterra.com/p/129443/eRSP/) The system went down and was hacked, so we needed to change. Review Source Response from AxisCare December 19, 2025 Thank you for sharing your experience, Cressida. We’re glad AxisCare helps you manage detailed information across clients, caregivers, and applicants, and that our support team has been helpful as you learn the system. We appreciate your feedback around the glitches and form setup you mentioned, and we’ll be sure to share that with our team; if you’d like to walk through any of those items, please reach out via the Support button in your AxisCare website or email support@axiscare.com so we can take a closer look together. SL Susan L. Owner Hospital & Health Care Used the software for: 1-2 years ### "Great platform" September 4, 2025 5.0 Pros The onboarding and training for the implementation process was excellent with AxisCare. They have a great customer support team and are able to assist us with any questions we have. Cons I don't like that I can't copy shifts to the same day. There are some features in scheduling that are less intuitive than I would prefer. Switched from [eRSP](https://www.capterra.com/p/129443/eRSP/) They had a massive outage for 3 weeks and had very little communication about what was going on. Review Source Response from AxisCare April 13, 2026 Thank you for your feedback, Susan. We’re glad to hear the onboarding and training process set you up for success and that our support team has been there to help when questions come up. We appreciate your input on scheduling functionality and ease of use, and we’ll share it with our team. If you’d like to walk through any of those items, please reach out via the Support button in your AxisCare website or email support@axiscare.com so we can take a closer look. SO Stephanie O. Operations Hospital & Health Care Used the software for: 1-2 years ### "Review of Axiscare" September 2, 2025 4.0 Pleasant experience overall. When there is an issue, support listens and tries to come up with solutions. Pros The features that allows scheduling to run smoothly overall. There are lots of ways to match clients with caregivers. Cons There isn’t a stop and start date for caregiver availability, there isn’t a way to input every other week availability. Switched from [Rosemark](https://www.capterra.com/p/115628/The-Rosemark-System/) Outgrew Rosemark and needed something to meet our needs Review Source Response from AxisCare April 13, 2026 Thank you for sharing your experience, Stephanie. We’re glad AxisCare is helping your scheduling run smoothly and making it easier to match clients with caregivers, and it’s great to hear our support team has been helpful when issues arise. We appreciate your feedback on caregiver availability options and will share it with our team. If you’d like to provide more detail, please reach out via the Support button on your AxisCare website or email support@axiscare.com so we can take a closer look. GK Griselda K. Owner, President Hospital & Health Care Used the software for: 2+ years ### "Satisfied, Happy User!" March 19, 2026 5.0 I have been very satisfied with the system for the past 4 years. The system is designated with enough alerts and features to have an efficient workflow from scheduling to payment posting. The feature for tracking of employee certifications allows us to stay compliant with state and federal regulations. Pros Most of all, the value of the application for the financial investment. It is a very user-friendly system, for both users and caregivers out in the field. Real time alerts that allow administrative staff oversee the field staff and ensure we are supporting the needs of our clients; improves customer satisfaction. Love the integrations for the private pay patients -- the whole billing, invoicing, and payment posting is seamless. I greatly appreciate the quick response from customer support whether via phone or email. My requests have always been answered which allows me to fix any scheduling errors, billing/invoicing or even EVV issues in a timely and efficient manner. The background screening integration has made this process so much more efficient. Cons There are very few things. Blocking series of days for caregivers. The system is not flexible with making edits to a "block" of days. Review Source Response from AxisCare April 13, 2026 Griselda, thank you for your continued support over the years. It’s wonderful to hear how AxisCare is helping streamline everything from scheduling and real time oversight to billing, integrations, and compliance tracking, while also delivering strong value for your investment. We appreciate your note on caregiver scheduling flexibility and will be sure to share it with our team. If you’d like to explore that further, please reach out via the Support button in your AxisCare website or email support@axiscare.com. NC Niccole C. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Working with options" March 20, 2026 5.0 System works well and has lots of options that we will be exploring. Sitting in on the trainings was very good to see what is new. Pros AxisCare houses all the information in one place with many options to use and share it. Our staff and caregivers all have access to the same information. Cons The constant refreshing when the system is idle. I would like to be able to turn that feature off. It messes up when we are uploading information. Review Source Response from AxisCare April 13, 2026 Niccole, thank you for sharing your experience. We’re glad AxisCare is helping keep everything in one place and making it easy for your team and caregivers to stay aligned. It’s great to hear the training sessions have been helpful as you explore more features. We appreciate your feedback on the system refreshing while idle, and we will share it with our team. If you’d like to look into options around that, please reach out via the Support button in your AxisCare website or email support@axiscare.com. SG Simone G. Nurse Hospital & Health Care Used the software for: 2+ years ### "Nurse/marketer" March 31, 2026 5.0 Axiscare has been a life saver for me. I like how precise and easy it is for me to do my job as a nurse. Pros Axiscare provides a place where all my work needs are met. It’s easy to maneuver and keeps up with my appointments daily. Cons There is nothing that I don’t like about Axiscare. It’s very easy to keep up with. Once, you learn the basics. Review Source SS Shonna S. HCBS Director Individual & Family Services Used the software for: 6-12 months ### "Almost there" January 30, 2025 4.0 Out of all the vendors I have used AxisCare is the closest one to being a "one stop shop" platform. Pros I like the robust reporting and access to integrations. Cons I had issues with billing batches rejecting due to a space in a diagnosis but not being able to figure out there was an issue until two weeks later. Shifts that are changed prior to an aide clocking in or out is generating a modification for our aggregator Sandata and shouldn't. When reconciling billing it does not reconcile the same shift dates that were ran in other batches. Since batches can't be deleted once reviewed some batches have the same data. Alternatives considered [MITC Cloud](https://www.capterra.com/p/139408/MITC-Cloud/) Reason for choosing AxisCare I could understand who I was speaking to and my onboarding specialist Samantha made the transition very smooth. Switched from [Geoforce ASCEND](https://www.capterra.com/p/245755/ASCEND/) Unable to communicate with aides and there was no employment tracking. Review Source Response from AxisCare February 3, 2025 Shonna, thank you for the review and for telling us what's been good and what's been a struggle. As we look to see your agency grow, we go through the growing pains as well, so thank you for the grace to see this partnership develop together. TT Tri T. Owner and CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Great tool for the home care industry" February 11, 2025 5.0 Pros Nice scheduling and tracking of the many variations. Cons Sometimes the caregiver app causes confusion. New caregivers have trouble clocking out. Alternatives considered [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Reason for choosing AxisCare Better scheduling and features. Also great referral from other franchisees. Review Source Response from AxisCare February 12, 2025 Hi Tri, and thank you for your review! We're glad AxisCare’s scheduling and tracking capabilities have been an excellent fit for your agency. We greatly value your feedback on the caregiver app and will share it with our team. It’s an honor to be your trusted solution through fellow franchisee's recommendations. We look forward to supporting your agency’s continued success! MH Maria H. Caseload Manager Hospital & Health Care Used the software for: 6-12 months ### "Extended Family Services Review" March 21, 2024 5.0 They are very helpful whenever I call to ask for help. Axis Care has made my job much easier. Pros Online scheduling, and reporting. Because it makes my job much easier. Cons The scheduling system allows only 1 caregiver to be assigned to a client. I wish there was an option for more. Reason for choosing AxisCare It was recommended to us by our business associates from another town. Switched from [Payworks](https://www.capterra.com/p/235453/Payworks/) Because Payworks does not have a scheduling system, not a reporting one. At least not the way Axis Care does. Review Source Response from AxisCare March 25, 2024 Dear Maria, thank you for taking the time to leave us a review. We’re delighted to hear that AxisCare has been able to assist in making your job easier and that you’ve found our Support Team to be helpful. We also appreciate your comments regarding the scheduling of multiple caregivers. We understand the importance of this feature and want to assure you that AxisCare does indeed allow for multiple caregivers to be assigned to different visits for the same client. If you have any questions on this feature, our Support Team is always here to help. You can reach them at 1-800-528-6201 or support@axiscare.com. Thank you again for choosing AxisCare! IN Isaac N. Administrator Hospital & Health Care Used the software for: 1-2 years ### "Great product" July 26, 2022 5.0 Fantastic. Pros The ability to customize each feature based on the needs of the positions is highly useful. Also, the fact that AC was made by home health care owners, for home health care owners, means they know what matters. Cons The Forms section needs upgrading. Staff can't sign incident reports and the application for employment doesn't do us much good. We have to use other software for that. Reason for choosing AxisCare I don't recall what other software we were looking at. We chose AC because it was recommended by others and they also seem to know the industry very well. Switched from [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Clear Care had some major software deficiencies, one of which would have caused a med error had we not caught it. They also have to outsource their software development so changes are slow coming. Review Source Response from AxisCare July 28, 2022 Hi Isaac, Thank you for leaving this thoughtful review. We are so pleased to hear that AxisCare's customizability has benefited your agency. We are constantly improving our software, so your feedback is greatly appreciated. Thank you again for your review Isaac and we look forward to serving your agency for years to come! -The AxisCare Team NI NIMI I. Director of Operations Hospital & Health Care Used the software for: 1-2 years ### "Axiscare software review" June 20, 2024 5.0 My experience has been great in terms of needs, features, functionality and safety. Pros It is easy to set up and use, safe and secure and updates their technology constantly to meet the ever changing and evolving needs of its customers. Cons Nothing for now. I have used this software for over 8 years, and it keeps getting better Alternatives considered [CareWhen](https://www.capterra.com/p/142713/CareWhen/) Reason for choosing AxisCare I have switched from two other software companies in my previous job including Carewhen and Axiscare meets my criteria Review Source Response from AxisCare June 24, 2024 Dear Nimi, thank you for your excellent review and for sharing your positive experience with AxisCare. We’re glad to know that our software’s ease of use, security, and constant technological updates meet your agency's dynamic needs. We appreciate your long-term commitment and are pleased to hear that AxisCare continues to exceed your expectations. If there’s anything we can do to make your experience even better, please contact our Support Team at 1-800-528-6201 or support@axiscare.com. Thank you for choosing AxisCare and for your trust in us over the years. We’re excited to keep improving and growing with you. SG Susan G. Supervising Sr. CareGiver Hospital & Health Care Used the software for: 1-2 years ### "efficient, useful & user friendly" August 30, 2025 4.0 so far so good. even more so after having attended relevant webinars. being provided a link to access the vid is GREAT!, a lot of info to take in all at once, difficult to remember all of it so its really nice we can go back to watch them over as many times as needed. Pros Pretty User Friendly, scheduling is simple, once you learn how to use it. real time calendar feature is great love that u can switch between client/CG view. Cons needs more scheduling flexibility, multi-family care. Exp: for couples who both receive pd hours, being care for by 1 CG, mid shift clock out/in is not always poss when providing service outside the home. chain visit across multi people would be nice to have. dont really care for the "POINTs" system, would like the ability to create my own system, that would be very useful! Review Source Response from AxisCare December 19, 2025 Thank you for the thoughtful feedback, Susan. We’re glad AxisCare has been user-friendly for you, and that scheduling and the real-time calendar views between clients and caregivers are proving helpful. It’s also great to hear that the webinars and recordings have supported your learning. We appreciate you sharing your thoughts on scheduling flexibility and the points system, and we’ll be sure to pass that feedback along to our team. If you’d like to share more context or need any additional assistance in the future, please reach out via the Support button on your AxisCare website or email support@axiscare.com so we can take a closer look. MC Melissa C. Unit Supervisor Care Coordinator Human Resources Used the software for: 2+ years ### "Unit Supervisor Care Coordinator." September 10, 2025 5.0 For me, using Axiscare is essential for my work because it allows me to run reports on everything I need, and if something isn't right, I can fix it in time. Pros It's a secure and easy-to-use application for daily use, providing better support to customers and employees. Cons What I like about the program is the ease of use and speed in processing from one site to another. It allows me to run reports on my clients and employees. Review Source Response from AxisCare April 13, 2026 Thank you for your feedback, Melissa. We’re glad AxisCare provides a secure and easy-to-use experience for your daily work, and that reporting and navigation across the system help you stay on top of both client and employee needs. It’s great to hear that the platform is helping you catch and resolve issues quickly. SB Shana B. CEO Hospital & Health Care Used the software for: 1-2 years ### "Axis care is the best homecare app and homecare tool " May 14, 2025 5.0 Awesome I’ll forever use it for Business Pros Convenience, easy to schedule clients and care takers Cons The first version was a little hard to Manuever I think also trying to merge husband and wife care on same schedule should be an option Review Source Response from AxisCare July 28, 2025 Hi Shana, Thank you for your wonderful review! We are thrilled that AxisCare has been a convenient and reliable tool for your agency. It’s great to hear that scheduling has been smooth and beneficial for your team. We also appreciate your feedback; insights like yours help guide our improvements. We are grateful for your trust and honored to support you when scaling in the future! SJ Shawnta J. Supervising Scheduler CNA Health, Wellness and Fitness Used the software for: 2+ years ### "AxisCare Review" January 30, 2025 4.0 Overall experience has been good, I've learned Axis Care from an Admin side and caregiver side. Overall, a good app. Pros For the most part AxisCare is easy to use, it has some glitches here and there but fairly a good app. Cons There's really nothing not to like, the glitches may come from poor signal strength, besides that happening every now and again. Review Source Response from AxisCare February 3, 2025 Shawnta, we're glad that you've had success with AxisCare. As you grow, we also work through the growing pains together. Thank you for your continued grace and partnership. PM Pamela M. Recruiting Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Outstanding" February 11, 2025 5.0 Very easy to use and train others how to use. Pros Very user friendly and holds all info we need. Cons Need more training on how we can better utilize it for our clients and caregivers. Review Source Response from AxisCare February 13, 2025 Hi Pamela, Thank you for your review! We're thrilled to hear that AxisCare has been user-friendly and a valuable resource for storing essential information. We appreciate your feedback on training and understand how additional guidance could help maximize its benefits. We’ll be sure to share this with our team. Your support means a lot; we’re free to help whenever needed! NH Nancy H. Client Care Manager Hospital & Health Care Used the software for: 2+ years ### "The ease of AxisCare" February 4, 2025 5.0 AxisCare was easy to learn and get acquainted with. Many aspects of it are very intuitive. Pros The phone application is great. I can just look up a client and get a map to their location when I need to. It's so easy and helpful! Cons I don't like that I can't type in comments next to the Medical History criteria or Supportive Devices list on the In-Home Assessment form. Review Source Response from AxisCare February 6, 2025 Thank you for your review, Nancy! We're so glad the mobile app has made navigating to client locations quick and easy for you. We appreciate your feedback on adding comments to the In-Home Assessment form and will share this with our team. Your insights help us improve, and we're grateful to have you as part of the AxisCare community! SV Sue V. VP of Care and Services Health, Wellness and Fitness Used the software for: 2+ years ### "Working With Axis" February 11, 2025 5.0 My overall experience has been positive. I think it is a very effective program. Pros It is a one stop shop. Clients and staff all in one place. I especially like the variety of reports available. Extremely helpful Cons I don't always know the name or location of the report that I'm looking for. Review Source Response from AxisCare February 14, 2025 Hi Sue, we appreciate your review! It’s great to hear that AxisCare has been a valuable all-in-one solution for managing clients and staff and that our reporting tools have been helpful. We’ll share your feedback with our team as we enhance the platform. Your support means a lot; we’re grateful to be part of your agency’s success! PM Paula M. Payroll Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "Positive AxisCare experiences" February 7, 2025 4.0 Overall I have had a positive experience with AxisCare. The software is fairly intuitive, and staff have been helpful and responsive. It would be very helpful to able to bill for mileage, and not have to do this separately and manually. Pros The excellent customer support and availability. Cons AxisCare's inablility to electronically bill for transportation Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing AxisCare Reccommendation of consultant and others. Review Source Response from AxisCare February 10, 2025 Hi Paula, Thank you for your feedback! We're glad to hear that our customer support team has been there when you need them. We understand the importance of seamless billing and appreciate your input on mileage tracking—we'll share this with our team. Your experience matters to us; we're always looking for ways to enhance functionality. We're grateful for your trust and look forward to supporting you! LP Laura P. Admin Hospital & Health Care Used the software for: 6-12 months ### "Review Axiscare" February 11, 2025 4.0 Pros The fact I can download different reports. Cons Not having notifications about who texted me Review Source Response from AxisCare February 12, 2025 Hi Laura, and thank you for your review! We’re glad that AxisCare’s differentiated reporting features have been helpful to you. We appreciate your feedback and will share it with our team. Your insights help us continue to improve, and we appreciate the opportunity to support your agency! TO TUNMISHE O. Director Hospital & Health Care Used the software for: 2+ years ### "AXISCARE REVIEW" August 7, 2024 5.0 The software and user support has been impressive. \[sensitive content hidden\] and his team have been very helpful and he in particular is very knowledgeable about the software and even third-party vendors Pros Ease of use and support by the support team. Cons Could be cheaper to use given the number of clients we can bring to the table Review Source Response from AxisCare August 9, 2024 Tunmishe, thank you for your review! We’re delighted that our software and support have impressed you over the past two years. It’s great to hear that our team has been helpful. Our Support Team is always here for you at 1-800-528-6201 or support@axiscare.com. Thanks again for choosing AxisCare! We look forward to continuing to support your success in home care. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.