# Page 21 | AxisCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is AxisCare the right Home Care solution for you? Explore 728 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews --- AxisCare 4.7 (728) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 21 - Reviews of AxisCare ## Showing most helpful reviews Showing 501-525 of 728 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PF Paulette F. President Used the software for: ### "" September 12, 2013 5.0 My company is a new home care company that started up in May, 2013. I was looking for a system that could help build my business. I looked at five other systems before I chose AxisCare. AxisCare provided the features I was looking for: a true web-based system that I could access from anywhere, unlimited number of users, clients, and caregivers, integrated telephony, online job applications, easy scheduling, a portal for caregivers, and complete integration with QuickBooks. Most importantly, AxisCare has provided me with an intelligent product that tracks my referrals and marketing efforts. The system is intuitive and easy to use. AxisCare provided free training, but I soon found that the system makes so much sense I can easily navigate through it myself. I've also used the YouTube training videos. AxisCare seamlessly integrates with QuickBooks so my weekly invoicing is simple. Review Source TE Tier E. owner Medical Practice Used the software for: Less than 6 months ### "Three Tiers Home Care Agency LLC" November 5, 2020 4.0 Overall it's good product. I have a few questions and concerns that I need clarified but I like it. Pros easy to use and understand. I have not been able to integrate my payroll which I will be calling customer service about today. Cons Some of my employee's having trouble clocking in. Reason for choosing AxisCare liked the features better Review Source MJ Melissa J. Owner Hospital & Health Care Used the software for: 2+ years ### "Review" August 21, 2018 5.0 Pros Scheduling is easy to use, tabs are easy to locate and navigate, app is user friendly and the staff like the ease of it Cons Forms- The way the forms print is very strange. I know there are changes occurring so it may be improved. Review Source LH Linda H. National Director of Home Care Public Safety Used the software for: 1-2 years ### "Features and Benrfits added indicate company is engaged" August 22, 2018 5.0 Overall happy. Looking for Uber type feature to allow us to respond to immediate client request/ease for client and greater revenue potential Pros Seeing many great features and benefits being added Addition of forms creation ability and who changed visit is great Cons User / Security rights need the allow ability to restrict some areas Need quickststs by class to allow reporting Review Source CM Christy M. Director of Operations Hospital & Health Care Used the software for: 1-2 years ### "Good Work in Progress" January 11, 2018 4.0 AxisCare is working on additions/improvements/bug fixes in order to have a superior product. Pros Full of helpful features and they seem to be making strides for further improvement. Love the new beta calendar for clients/caregivers if all functions worked. Cons Still bugs in beta calendars for clients and caregivers. Reports could use some improvement. Certification of care notes could use some tweaking. Review Source JC Jason C. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Excellent software for new Home Health company" August 10, 2018 4.0 Great software for growing companies and pricing model makes a lot of sense they grow as we grow so the price is not too overwhelming for new companies trying to grow. Pros Very intuitive and easy to use, cost effective, handles everything I need for my home health agency. Cons Don't like that you can only put when a caregiver is NOT available vs when they ARE available, it just isnt the way I am used to thinking about locating caregivers and much easier to enter when they are available vs putting in all the times they are NOT available. Review Source LA Linda A. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Scheduling Software Purchase" October 21, 2020 5.0 So far, I'm satisfied with the product. Pros The training to get set up was fairly easy. Cons In some of the training videos I noticed a few features that I didn't have on my screen that the trainer did. But overall, it's pretty basic. Reason for choosing AxisCare Customer Service was very Professional, knowledgeable and accommodating. Review Source DT Darin T. Community-Medical Relations Director Hospital & Health Care Used the software for: Less than 6 months ### "The AxisCare software already has what you need to run a home care agency but I envision future features as well!" August 28, 2018 5.0 Pros The current features and future possibilities of what the software can provide to home care agencies. Cons The look and ease of the display of information makes the product easy to use for most staff. Staff unfamiliar with home care software will need to be trained and be updated on a regularly basis. Review Source TF Tiffani F. Owner Public Safety Used the software for: 6-12 months ### "Needs improvement" May 6, 2015 3.5 Pros Great features for marketing, online application, ADL's, etc. Billing is much easier than our previous software. Cons Hard to get a straight answer sometimes. Asked about certain features when we signed up and was told they would get back with me and never did. A sales rep called me a couple of months later trying to sell me the software I already had and when I told him I already had it he asked me how I liked it so I told him about my previous issue with no answers and he promised to call me back to go over them but never did. Review Source KF Kimberly F. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "AxisCare=Amazing Care" May 7, 2015 4.5 Pros Very easy to understand, amazing customer support. I enjoy going into the software and teaching myself how to use it. Very easy to self teach, but when I needed customer support it was right at my finger tips. The easy of use is probably the best feature. Cons No warning about changes. Some days we came in and the screen would be blue where the visits were in the past and we were confused about the change. I never received an email about the change nor did the director. I think more emails about update would be more helpful. Review Source NN Neeltje N. OFFICE MANAGER Hospital & Health Care Used the software for: 6-12 months ### "Many issues since the update" August 16, 2018 4.0 Pros The caregivers access to request visits. The access from phone or computer. Since the update we have been able to print client schedule without showing our caregivers that are in overtime. Cons Caregivers can't access the caregiver orientation from their phones and acknowledge or sign that they have the orientation paper and when we have last minute visits they don't have time to come by the office to see specifics about the clients and we sometimes are driving and can't look them up all we can do is accept the request. Review Source CC Colin C. Director of Marketing Public Safety Used the software for: 2+ years ### "Great product and company!" August 31, 2016 5.0 Pros It is very functional and easy to use. The staff is great to work with and very responsive to your agency's individual needs. Cons The software is very functional and easy to use but is not as sexy as others on the market Review Source MC Maria C. Home Care Consultant Hospital & Health Care Used the software for: 2+ years ### "Easy to Use" August 22, 2018 5.0 Pros Ease of accessing clients/CAREGivers from calendars and accessibility of directions to clients homes. Cons Nothing comes to mind... All issues have been corrected through updates and modifications to the software/database. Review Source KB Kristopher B. Tech Support Rep. Hospital & Health Care Used the software for: Less than 6 months ### "My Review" October 22, 2020 5.0 Always have my questions answered and plenty of feed back. So far the teams I have worked with have been incredibly knowledgeable and completed our requests in a timely manner. Pros Its extremely immersive and allows for incredible amounts of data to be store and used at any time Cons No real concerns about the software, it works as intended. Review Source KP Kayla P. services liaison Hospital & Health Care Used the software for: Less than 6 months ### "Super user friendly" October 21, 2020 5.0 Over all it has been a good experience with Axiscare. Pros This program is super user friendly. There is one or two things you may need to be shown, but over all it is a simple, click here and go site. Cons The few things that need to be learned to use, don't have any tutorial on them. A coworker has to show you. Review Source NO Nicole O. LPN staffing supervisor credentialer care manager Hospital & Health Care Used the software for: Less than 6 months ### "Many components of Axis care" August 16, 2018 5.0 I like the software better overall because I’m able to easily see reports and get vital alerts etc Pros There are many different avenues as far as functionality using Axis care. I’ve used clearcare so I see clear differences Cons It’s not as user friendly when it comes to schedule changes. It’s too many steps to simply change an ongoing schedule. I’ve worked with many different staffing softwares over the years and this one took me a longer time to grasp when it came to changing schedules already set up. Review Source TR Tatyanna R. Receptionist Hospital & Health Care Used the software for: 2+ years ### "Easy, Simple" August 16, 2018 5.0 Pros Easy to teach a coworker, Easy to navigate. Cons Slow at times, Clock times can be difficult sometimes, Can't add certain things to a calendar. Review Source RB Robin B. Caregiver Relations Manager Hospital & Health Care Used the software for: 1-2 years ### "Review of AxisCare after using for 1.5 years" August 16, 2018 5.0 Mostly a great software that is pretty easy to manipulate. Pros I like the hyperlinks to quickly jump from Caregiver to Client through the system. The open visits view is the best thing, in my opinion. Cons When sorting the clients there is no way to sort alpha by classification. This is very helpful when creating my list of VA clients to check off and process my VA billing. Review Source MC Milagros C. OWNER Health, Wellness and Fitness Used the software for: Less than 6 months ### "Starter" October 22, 2020 5.0 Pros We are new in the process, we been working with other brand and we decide to switch to AXIS CARE because is a friendly and easy use app. We have Spanish caregivers and there been able to work with the app without a problem. Cons Maybe you can plan to work with other languages. Review Source AS Ashley S. Manager Public Safety Used the software for: 1-2 years ### "Great company - even better app " June 13, 2018 4.0 Really love the client notes, you can add characteristics to inform other caregivers of certain needs someone might have Pros Really great product. Helps let ppl know when open shifts to caregivers based on client and caregiver preferences. Cons Sometimes the app shuts downs but it is great being able to use this on the go so I am always aware if there is a client that is in need. Review Source GS Glen S. VP Health, Wellness and Fitness Used the software for: Less than 6 months ### "AxisCare Review" November 5, 2020 5.0 I use AxisCare for all our day to day functions of our care giving company. Pros How it makes my job easier by tracking all business related functions of our company. Cons Not user friendly. The screen is very busy. It takes a while to get used to looking at the screen. Review Source JC Jayson C. Client Care Coordinator Hospital & Health Care Used the software for: 6-12 months ### "The new features added in 2018 are fantastic and has made scheduling and changes much quicker and easier" August 20, 2018 5.0 Keep the new features coming! Pros The scheduling features have greatly improved the scheduling process and made changing information very easy. Cons I would like to see more customization of reports. I have not had much time to dig into the reports, but I would like to see more robust reporting features. Expanding caregiver reports to be able to see caregiver number growth/decline on a monthly basis. Once I have a chance to go through what is available, I will have more of an idea of what I would find useful. Review Source EH Elizabeth H. Administrative Assistant Hospital & Health Care Used the software for: 2+ years ### "AxisCare is AXCELLENT!" August 25, 2016 5.0 Pros Easy to navigate, ability to capture all information the business needs to function properly and the BEST customer service! Cons I can not say there is anything that I least like about AxisCare. Review Source CD Christy D. Assistant Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Awesome! I love it!" May 6, 2015 4.5 Pros I think AxisCare is awesome! It has so many features that help make scheduling easy! I have been with Visiting Angels for about a year now, and I am still finding new things about AxisCare. Any time you need help, you just have to call. Usually it doesn't take very long to fix it. Works very well for what we use it for. Cons There have been times that we've had issues in the past that did not get resolved. I believe that AxisCare has fixed the problem though. This has not happened in a while. Review Source NC Nathan C. Administrator Public Safety Used the software for: 1-2 years ### "AxisCare Review" May 7, 2015 4.5 Pros How quickly they respond to our requests for things to add/change and answer our questions. Also, everyone i have had an encounter with from Axis Care has been nothing but pleasant and professional! Cons Sometimes after they have responded to us about an issue it takes a little while for it to actually get fixed... If i had to pick something Review Source Talk to a Capterra advisor for free and get results within 15 minutes.