# Page 22 | AxisCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is AxisCare the right Home Care solution for you? Explore 728 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews --- AxisCare 4.7 (728) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 22 - Reviews of AxisCare ## Showing most helpful reviews Showing 526-550 of 728 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JU Jude U. President Public Safety Used the software for: 1-2 years ### "The best home care software " September 1, 2016 4.0 Pros Their courteous and knowledgeable staff makes it easy to get help when you need one. The ease of use of the software is wonderful. You can practically start using the software without any orientation nor trainings. Cons We can't connect to quickbooks online to process accounts and payroll. With desktop version only we are just limited. Review Source LE Lisa E. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Awesomesauce" August 10, 2018 5.0 Overall, I am really ejoying using AxisCare software! Pros I love that you can caregivers apply right in the software so all of their personal data doesn't have to be entered in manually, just click convert when they are hired and viola, you have a caregiver profile. Cons The new forms option is great, but I am very interested as to when certain standard forms (like the I9) will be built in/included. Right now I think the price to have a form created is a bit steep. Review Source KM Kelly M. Used the software for: ### "" September 19, 2013 5.0 We used a similar system and spreadsheets before that, and AxisCare is so much more than I ever imagined a scheduling software could be. We looked for new software because we wanted something more user friendly and, if we had an idea, we wanted someone that would listen and implement if possible. The previous software company was so unwilling to make changes that we would have benefited from in our office. We have been using AxisCare for a little over a year, and the transition was smooth and easy and took less than a week. Most of us in the office picked the system up rather quickly and have found it easy to use. I love it because there seems to be something new or that I haven't seen before that turns out to be helpful. The few times I have used the support staff and they were really knowledgeable! Review Source DO Danny O. Owner / CEO Public Safety Used the software for: Less than 6 months ### "Very Happy" February 21, 2017 5.0 We are a start-up agency who began serving clients this past September. We started with another software system and realized immediately that we didn't like it and switched to Axis. Axis is easy to learn and intuitive. It does everything we need it to do. There are people to help when you need help. We are very, very satisfied. Pros Ease of use Comprehensive array of features Visibly appealing Cons While it has all of the functionality when accessed from your phone, it is not responsive and not as visibly appealing. Review Source BM Becky M. Owner Hospital & Health Care Used the software for: 6-12 months ### "We love AxisCare!" May 6, 2015 4.5 Pros AxisCare brings it all together: Caregivers, Clients and Marketing! No keeping multiple databases. It's all in one portal. And the fact that it's in the cloud let's us share info about leads, clients and caregivers to the rest of the team. No more lost paper. Cons We've had some challenges with caregiver calendars not being viewable in email blasts. We worked with the IT team and they got it fixed! A few bugs here and there, but when we point them out, we get them addressed. Review Source AO Amy O. Director of Operations Hospital & Health Care Used the software for: 2+ years ### "AxisCare is Great Tool!" August 25, 2016 4.5 Pros Customer Service is excellent. The Product allows us to manage our business very well. Cons The flexibility that we cannot add different fields that would benefit our company. Review Source GS Geneva S. Sales/Marketing Staffing and Recruiting Used the software for: Less than 6 months ### "Great for Regulations Required" October 21, 2020 5.0 Overall I think this system will benefit our business! Pros User friendly & easy to navigate. I had no problem logging in & learning it quickly. Cons Some field employees having a lot of trouble with the app, but I think they will get used to it. Review Source LH Liza H. owner Hospital & Health Care Used the software for: Less than 6 months ### "Getting more information " January 30, 2020 5.0 always great Pros it is so easy to use! anytime we have had to call in with questions your staff has been so helpful. Cons nothing yet any questions we have had so far have been answered. Review Source JA Jenna A. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Easily navigated" August 28, 2018 5.0 Nothing Pros Easy to learn. Never used scheduling before and i caught on really fast. i really like how you use the real time Cons I think that deleting and adding schedules could be easier. or have a back up saved in case a schedule was deleted on accident Review Source RN Robert N. CEO Hospital & Health Care Used the software for: 6-12 months ### "Great program" April 20, 2017 5.0 Excellent program does everything you need..Great to use with healthcare businesses..Great for organizations Review Source AS Antionette S. Adminsitrator Hospital & Health Care Used the software for: 1-2 years ### "User friendly " August 28, 2018 5.0 Pros Tracking of clients is Amazing, very convenient and you can use any where. I can say that its worth the investment of getting the EVV and I am proably not using this product to full compacity. Cons Customer Service can be slow at time but for the most part I can get my questions or concerns answered within 24 hours Review Source AB Alena B. Owner Hospital & Health Care Used the software for: 1-2 years ### " Excelent software!" August 31, 2016 5.0 Pros I love the "all-in-one" package. Anything from scheduling to billing and payrolls. The communication to caregivers and the options to send out open visit is very helpful. Cons Our caregivers are having lots of problems with clocking in/out. I'm not sure whether it is the clients phone problem or the system. Review Source KT Kira T. President Public Safety Used the software for: 2+ years ### "Axis Care Review " August 22, 2018 5.0 Pros Intuitive Cons Reports could be better They should add a training log to Certs page I would like to be able to edit payroll before posting A bit quirky Review Source JL Juan L. Director Hospital & Health Care Used the software for: Less than 6 months ### "Experience during training has been ok, It feels a bit rushed but the trainer answered all questions." August 13, 2018 5.0 Our agency would like the opportunity to follow-up with a more thorough review in several months after we have used the software. Pros The number of features available are a plus. Especially the marketing integration, employee application integration, and the geo fencing options. Cons Our agency is new to the AxisCare software so we don't have any real cons to list at this time. The first training session was less than ideal, which was not expected. Review Source DJ Dwayne J. CEO Hospital & Health Care Used the software for: Less than 6 months ### "A very good software that completely handles all of our needs!" June 5, 2017 4.0 would definitely recommend it to any new Home Care business! Pros I love the mobile app, it allows my staff to chart at the bedside, POC and the scheduling is tops! Also the schedule lets you do the whole year of repetitive visits. Cons That it cannot do invoicing in stand alone mode! Also, as administrator, i cannot log in via the mobile app because it tells me I am not a caregiver, but I only wanted to test it before my staff did. Review Source GC Greg C. Community Liaison Public Safety Used the software for: 1-2 years ### "OUTSTANDING" May 6, 2015 5.0 Pros I like that the product can handle all aspects of business and the vendor is easy to access when there is a problem Cons The only thing that I do not like is sometimes there are glitches when switching from client to client but all you have to do is hit back or refresh and it usually fixes it self. Review Source CS CHRISTINA S. MANAGER Hospital & Health Care Used the software for: Less than 6 months ### "Love this product, easy to learn and use day to day" August 20, 2018 5.0 This system is like a secret weapon for my company. It makes our company easy to run. Pros It is easy to work with. Everything is self explanatory. Ive been able to teach myself to use the system and I learn new things everyday on it. Cons I wish you could be able to share care plans. Daily care notes tend to have the most problems; cant always save it daily, have to certify it and then my workers cant add more notes on other days, Review Source HS Hanna S. Hospital & Health Care Used the software for: ### "Visiting Angels Scheduling/Client & Employee Profiles/Management" June 30, 2014 4.5 Pros AxisCare makes it easy to schedule according to our employees' availability, as well as in regard to what our clients need. It is easy to organize and set up alerts/reminders. It also lets us build an extensive profile for both clients and employees. I also really like that we can run reports to see various statistics, as well as easily locate data. Cons The only complaint I have is when you have two tabs open (both with AxisCare) they cannot stay open with two separate clients, etc. They tend to jump over to whichever the other is on, which sometimes causes us to lose data we are trying to input. Review Source JR Jennifer R. Accounts Receivable Hospital & Health Care Used the software for: Less than 6 months ### "Great Features but needs More" August 17, 2018 3.0 I think there is a great bases here. If the company is only doing private pay clients then it's awesome but if they have any insurance or waiver clients then the accounting/ billing piece of it is awful. Pros Great front end features. Coordinating: matching caregivers to clients, Ease of scheduling: easy to change appointments Cons Horrible Back End Features. Accounting: Very manual for accounting functions and there is no way to contact change healthcare Review Source BR Bill R. President Hospital & Health Care Used the software for: 6-12 months ### "Willing to EVOLVE " August 11, 2018 5.0 Pros Support has been pretty good and they seem willing to consider feature requests as well as frustrations (NO software is without SOME frustration, especially when your just learning to use it.) they seen genuinely interested in providing great value and evolving with the industry. Cons Sometimes I think some of the functionality could be a bit more intuitive, but I've tried some of the competing products and comparatively they're pretty good. Review Source CM Christy M. Director of Operations Hospital & Health Care Used the software for: 1-2 years ### "Overall Good Product" August 31, 2016 3.5 Pros The marketing side is really good, if it is utilized. Cons The cumbersomeness of the billing process and the reporting limitations. There are a lot of reports but typically only one way to run them. Had to create a work-around for some reports, in order to get the data we need. Review Source LM Lauren M. Office Representative Hospital & Health Care Used the software for: Less than 6 months ### "Love the AxisCare Website, don't like the AxisCare App" May 22, 2018 4.0 Pros I love the AxisCare website. It makes this job so much easier, it has everything you need laid out for you and has many different features. Cons I do not like the AxisCare App because since I have been trying to get my caregivers on board with the app everyone has been having issues and there are a few features that they could certainly improve to make the app easier to use and understand. Review Source KA Kelly A. Used the software for: ### "" September 11, 2013 5.0 AxisCare is truly an amazing management program. I worked with ERSP for over a year and I feel this program has really taken things to a whole new level. Just when I think it can't get any better, they find something else to introduce to make it remarkable! AxisCare is very user friendly and helps me multi-task throughout the day and keeps me on track with the alerts. As a staffer, it ensures I get a great fit for our patients and also for our caregivers when we set the caregiver attributes. I could go on and on about this program and its qualities and have nothing negative to say about it about. Any time I have had a question or concern I have been able to get in touch with them immediately and have my questions answered. Review Source Jennifer M. Community Relations Director Used the software for: ### "Great product" July 10, 2014 5.0 It is very user friendly and easy to navigate through the system. I like the instant update capability. It is nice to have great customer service support and if I have a suggestion, they are always open to see if it is a doable request. Review Source SA Schon A. Used the software for: ### "" September 14, 2013 5.0 I work the Visiting Angels and am relatively new to the Home Health industry. Coming from a production based business that used Microsoft Access, I found AxisCare to be a breath of fresh air. Its intuitive user interface made for a smooth transition. I am a scheduling coordinator, matching clients to care givers (CGs). At the touch of a button, I can see all the CGs that have previously been with the client, as well as a list of all CGs in close proximity, starting with the nearest. This is especially helpful in emergency staffing situations. The creators of this software are also eager to hear and implement ideas from users of their software. I cannot thank them enough for creating such a user friendly program. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.