# Page 23 | AxisCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is AxisCare the right Home Care solution for you? Explore 728 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews --- AxisCare 4.7 (728) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 23 - Reviews of AxisCare ## Showing most helpful reviews Showing 551-575 of 728 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KM Kimberly M. Human Resources Director Hospital & Health Care Used the software for: Less than 6 months ### "Using the product for a few weeks." August 13, 2018 5.0 This is a wonderful tool to use to retain important information regarding clients and caregivers. Pros I love that I can create reports that are needed. I feel like information is easily accessible and that it is easy to use. Cons Would like to be able to see which user made updates to the database. At this time, when updates are made we are not able to determine who made the adds or adjustments. Review Source MM Mike M. President Public Safety Used the software for: Less than 6 months ### "Great Software for my software home care company" August 10, 2018 5.0 i'm very happy with the product and the overall value Pros Easy to use, good integration between scheduling, billing, marketing, etc. Makes the day to day activities of running an agency much easier. Much easier to communicate with clients, caregivers, nurses, etc. Cons continue to improve self made forms option so that data that is added can populate standard fields in the software Review Source SG Shantel G. Client Care Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "This software is easy to use!" August 16, 2018 5.0 I have used several software scheduling systems and Axiscare was the easiest to use Pros Being able to put on caregiver's calendar their time off. it makes it so much easier that to have to go look else wear to see if they have time off. Cons Not being able to add 2 authorizations like for a nurse and caregiver, so that it can determine if we would go over the authorized hours. Review Source RT Robert T. Owner Hospital & Health Care Used the software for: 1-2 years ### "A big step above our former system" August 31, 2016 4.5 Pros The software allows us to communicate very efficiently with our caregivers and now to monitor them. Cons There have been a few instances where the software needed some enhancement, but they were responsive and made the changes quickly. Review Source MR Mary R. Client Care Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Axiscare Review" August 29, 2018 5.0 Pros I really have enjoyed using this product. I am a scheduler for our HomeCare provider and it has enabled me to become very organized and made communication very simple! Cons We have issues with the app not connecting sometimes, but overall everything works very well. I know it has a lot to do with service in the area and that is understandable. Review Source TN Tina N. Hospital & Health Care Used the software for: ### "Access to Homecare Services" March 6, 2014 5.0 Pros The system is very easy to use. The support we received is wonderful! The system was able to be adapted to fit the many needs of our growing agency Cons What we liked least is that the "How To" videos are on YouTube. At times, the volume was not able to be increased enough to hear the information. The live trainings were great, but it would have been very helpful to have a hard copy guide to utilize as our staff was using the information. Also, the ability to create careplans that could be utilized for other services would be awesome Review Source BH Britt H. Owner Hospital & Health Care Used the software for: 1-2 years ### "It has been an improvement over the previous software we used" May 20, 2015 4.0 Pros It has been relatively easy to get technical assistance, and they don't treat you like "dumb question" Cons Seems like it could be a little easier to navigate from one screen to another. And, it feels like it times out too quickly. Review Source JM Jessica M. administrative assistant Hospital & Health Care Used the software for: Less than 6 months ### "AxisCare" October 21, 2020 5.0 to be determined... still new at working with axiscare Pros I love the fact its easy to use on the admin side Cons the employee has issues with clocking in and out daily Review Source CB Cherie B. Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "AxisCare" October 21, 2020 4.0 Pros Once set up it's great. Payroll is much easier Cons Initial Set up is complicated. Changing things takes way too many steps before it's correct. Review Source CW Christi W. Administrator Public Safety Used the software for: Less than 6 months ### "Great customer service!" September 15, 2017 4.0 It seems like there isn't a very good way to separate 2 disciplines work, but if you only use this for aides then it's great! Pros Has all of the features that I needed. The customer service ladies are awesome. They are there when I call or they call me back in a timely manner. Cons I put nursing ADL's in their own category but they still show up on the aide's ADL list. Review Source AL Angela L. Program Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "The company I work for just began using AxisCare, very easy and self explanatory. Making it easier for the type of job we do. " August 23, 2018 5.0 It has been 2 weeks and I have like it so far, very easy. Pros Calendar very easy to navigate. I can see who is working with my clients, all shifts. Client profile user friendly. I like the way i can store my notes and add tabs if needed. Cons There is nothing negative of this new application Axis Care we are currently using. Very easy to work with. Review Source KB Katherine B. Scheduler Hospital & Health Care Used the software for: 6-12 months ### "Axis care Review" August 25, 2016 3.0 Pros I like that this product is easy to learn and easy to use. It makes it simple to input new clients and streamlines the Home Care process. I enjoy how we can use Telephony and scheduling with the same system to tract the ADL's for our clients. Cons How there are some glitches in certain screens. Home screen shows some visits unassigned but they are assigned. Review Source GF Gail F. Owner Hospital & Health Care Used the software for: 1-2 years ### "Pick me to win the laptop!" August 30, 2016 4.0 We have nothing but the best to report. Customer service is exceptional at all times. The program is easy to use, it has saved us staffing hours, it has made our staff accountable to both their clients and the office. Pros Easy to use Cons There isn't a Canadian version Review Source LC Lisa C. Owner Hospital & Health Care Used the software for: Less than 6 months ### "AxixCare" February 23, 2018 5.0 Very pleased with this program. Pros Support is amazing! I can always count on someone. Very easy to use. Love the online application. The marketing aspect is great! Also very easy to sync with our payroll provider! Cons Hard to read schedule reports. Not easy to follow. Not user friendly. This would be the only thing we would change. Review Source AK Amy K. Client Care Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Ease to use." August 28, 2018 5.0 Pros Flexibility of different search options. I like the ease of moving back and forth between the screens. Cons Sometimes the program is very slow loading. I have needed to look someone up and it gives too many option. Review Source JJ Jamie J. HR Representative Hospital & Health Care Used the software for: Less than 6 months ### "Overall great experience " August 30, 2018 5.0 Pros all the features and ease of use. The interface with quick books and the third party billing have been very beneficial for our company Cons It has been frustrating getting customer support. I understand you are working on it but when you can't speak with someone immediately and have to leave a message it is very frustrating. Review Source RG Robin G. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great software " November 5, 2020 5.0 Pros The accurate information it keeps and being able to make changes at anytime. Cons None at this time, just have to get use to using it. Review Source Jon M. Administrator Used the software for: ### "Axiscare is Awesome" July 10, 2014 4.0 Axiscare is super user friendly. The marketing piece built in to the scheduling software is my favorite aspect of Axiscare. I would highly recommend this to anyone! Review Source CH Cassandra H. Director Public Safety Used the software for: Less than 6 months ### "Director" August 20, 2018 5.0 Pros The price, forms creation (although I have not created any). I like the fact that I can keep track of any marketing. Cons There is not dedicated online support center. I have to always call customer support for help. The creating schedules an authorizations is complicated. The setting up the mobile apps to complicated. Review Source VW Vallee W. Intake Coordinator Public Safety Used the software for: 1-2 years ### "Can not get customer care to call back. Only once have I gotten a call back. But the issue still wasn't resolved." August 22, 2018 5.0 Pros The open schedule feature. It clearly shows what needs to be filled. Easy to read and understand. Cons The inconsistency of service. Sometimes we get notices, sometimes we don't. Review Source JJ Jacqueline J. owner Public Safety Used the software for: Less than 6 months ### "My experience has been very positive and productive in allocating the many different features in the software." August 10, 2018 5.0 Overall the software is great and i look forward in having it run and operate my business better. Pros The one thing a love the most about the software is it being paperless and being able to view everything about my business. Cons I would say the one thing i dont like is the marketing features.I would have like a referral networth instead. Review Source CH Cierra H. Used the software for: ### "" September 11, 2013 5.0 Our office is one of Texas' leading companies in providing quality in home living assistance services. We NEED Axiscare to keep us going, organized, and growing. We started with a somewhat similar program before switching to Axis and I can honestly say I didn't know what we were missing until we started using Axiscare. There are so many useful components such as great marketing tools, call logs, reports, calendar management, too many to list! It's also an added bonus to know the support staff is always there to readily assist. It's extremely user friendly and has any and everything you could ever want in a home care management system! Review Source JB Joshua B. Owner Public Safety Used the software for: 6-12 months ### "Great software" August 31, 2016 4.5 Pros The software is easy to use and suits my needs. I am new to the industry, so this is my only vendor I have used with scheduling software. That said, the staff has always been positive, responsive, and helpful when I need them. Cons I like the ability to add documents and send them to caregivers through the software like I have seen on Clearcare. Review Source SB Sarah B. Accountant Hospital & Health Care Used the software for: 1-2 years ### "Could be better." May 6, 2015 3.5 Pros What do I like best about this product? AxisCare has a great staff who is able to help as needed. Cons I would like to be able to have more changes made to help fit our needs best as a company. Review Source MR Mateaka R. Administrative Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Great working with the Axis Team!" April 27, 2017 5.0 Pros How easy it is to navigate. And if I have any questions they respond to me quickly. It's more convenient to work on when traveling and on the go. You can access by your phone, tablet or laptop. Cons So far there is nothing I don't like about the system. It's everything your company can benefit from. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.