# Page 24 | AxisCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is AxisCare the right Home Care solution for you? Explore 728 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews

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AxisCare

4.7 (728)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 24th, 2026

# Page 24 - Reviews of AxisCare

## Showing most helpful reviews

Showing 576-600 of 728 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WSH

W. Scott H.  
CEO  
Public Safety  
Used the software for: 2+ years

### "Overall, I am very pleased with AxisCare. Great functionality. Ease of use is great. Customer Service is awesome!"

August 22, 2018

5.0

Pros

Intuitive functionality. Ease of use (but not dumbed down with multiple clicks to get something done). Constantly improving!

Cons

Would like to see broader user-designed reporting. I would like to be able to have deeper access to our database and "slice & dice"!

Review Source

MB

Meredith B.  
Office Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great program, very easy to use"

August 2, 2016

5.0

Pros

Customer service is always friendly and helpful and ease of use.

Cons

Would like it to notify if scheduling Caregivers on back to back shifts, ie, Off at 12p starting next client at 12p.

Review Source

ST

Suraj T.  
Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use but not financially sound for small start-ups"

August 20, 2018

5.0

Business not picking up. So probably have to discontinue the service even if we like it.

Pros

Its east to use. Best thing that sets axis-care apart is month to month billing without any contract.

Cons

Would have been better if it had platform for clients to make inputs and also make schedule change request and other feedback.

Review Source

BM

Bob M.  
Director  
Public Safety  
Used the software for: Less than 6 months

### "Designed for the Well-Run Home Care Business"

April 20, 2017

5.0

Every aspect of AxisCare is designed to help manage my Home Care business. This is my third scheduling software, and while the last one was OK, it could not hold a candle to AxisCare's functionality and support. Love the Caregiver App! When will there be one for management?

Pros

Training Well thought-out The App

Cons

Sometimes hard to find specific functions.

Review Source

JF

Jeff F.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Been very pleased with Axiscare"

August 10, 2018

4.0

N/A

Pros

Ease of use and simple pricing structure. We've been axiscare customers since founding our company and have been pleased.

Cons

Have had some customer support issues in the past but overall...it's been good. Really no other cons.

Review Source

DW

Dustin W.  
  
Public Safety  
Used the software for:

### "Visiting Angels Baytown Review"

July 10, 2014

5.0

Pros

I like the ease of use and the way it organizes my daily schedule. Linking with Google Calendar is a huge plus. The ability to view it on iPhone, iPad, PC, etc. is extremely helpful. Customer service is fantastic.

Cons

I wish I didn't have to re-login so often. I've also had problems removing visits from the verify schedule page lately. To remove or change visits, I have to go to the client calendar. It's not a huge deal, but it can be a bit of a pain when making changes on the road.

Review Source

RR

Robbie R.  
Client Service Specialist  
Public Safety  
Used the software for: 1-2 years

### "Not as user friendly as other scheduling software I have used "

April 21, 2017

2.0

I have used other scheduling software over the years that is much easier to use and locate reports and to monitor the days scheduled shifts

Pros

The pro is customer service

Cons

Its confusing and not easily navigated

Review Source

LL

Laura L.  
Case Manager  
Public Safety  
Used the software for: 2+ years

### "Have been happy with AxisCare for years."

August 21, 2018

5.0

Pros

I like that it was designed by a homecare agency. The messaging features and being web based are pluses.

Cons

Would like more flexibility on calendar views and set ups. Would also like to be able to change the layout of some features.

Review Source

RF

Royleta F.  
CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A very useful tool"

August 10, 2018

5.0

I would like to be able to create an open schedule for caregivers.

Pros

I Can easily track caregivers. Payroll calculations are a breeze. Client record keeping is very simple.

Cons

The scheduling is difficult because caregivers schedules may vary based on client needs. So I am constantly making schedule changes.

Review Source

DS

Dana S.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Divine"

November 5, 2020

5.0

Great

Pros

Easy to figure out. It almost self explanatory.

Cons

Videos is not step by step learning videos

Review Source

JM

Jasmin M.  
VP, Clinical Services  
Hospital & Health Care  
Used the software for: Less than 6 months

### "New Customer, Work in Progress"

August 10, 2018

5.0

I would recommend this system to any home care company looking for a software provider!

Pros

The service we have received form Axis Care is outstanding. They have gone above and beyond to accommodate the needs of my organization. We are a big company with many caregivers and clients. We are coming from another software that we had a bad experience with. Axis Care has done everything within their power to make this a transition for us.

Cons

There are some features we would like to see added to the system, like weekly schedules that filter over to the care plans and some other things. But I have confidence that the feature requests we have requested will be added to the system soon.

Review Source

LR

LaDawn R.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "User friendly"

April 20, 2017

4.0

This software is a lot better than what we were using and less money. It has more of the functionalities that I needed. It is pretty easy to figure out how to use. It's going to make my job a lot less stressful.

Pros

Easy to figure out. Has a lot of options.

Cons

Once you create a caregiver user it won't let you delete it completely

Review Source

JL

Johnnie L.  
Owner  
Public Safety  
Used the software for: Less than 6 months

### "Confused at first but training and customer support got me through every step of the way."

August 10, 2018

5.0

Great product

Pros

They really thought of everything that we need as a small business to get started and gave us ideas to help out down the road.

Cons

Haven't run into anything that we couldn't figure out with a little help from support. The more we use the software the easier it becomes.

Review Source

RR

Russell R.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "AxisCare TRULY cares!"

March 13, 2015

5.0

Pros

As a new user, I was hoping to find a software that was very user-friendly with a support staff to handle any issues I may encounter. AxisCare and the support staff have been great. From the beginning, the friendly staff will setup training times with you and walk you through everything you need to know. After playing with the software attempting to teach myself, I was amazed at how much I picked up on prior to the training sessions with the support team. Easy to use is an understatement. Do yourself a favor and give this software a try.

Cons

As a new user, I have been fortunate enough not to have any real issues and don't have any negative feedback.

Review Source

CS

Craig S.  
Director of Operations  
Public Safety  
Used the software for: 1-2 years

### "Very good scheduling software"

May 6, 2015

4.5

Pros

Good people to work with; they understand the business we are in

Cons

I wish they would update us more often when they make changes/updates to the software

Review Source

KW

Karen W.  
Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "I really enjoy the ease of this software. Very user friendly."

August 31, 2016

5.0

Pros

I like its documentation portal. Very user accessible and easy to use.

Cons

There is nothing I do not like about the product ! Works very well so far.

Review Source

JW

Jodi W.  
Adminstrator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Administrator"

April 27, 2017

5.0

Pros

easy to access! assist the agency with accurate documentation, bring the agency up to date with latest software and assist agency with tracking

Cons

When sending group message they don't receive them as quickly as needed. new assessments should be easier to document

Review Source

PC

Patricia C.  
Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Exactly what I need to run my business."

August 10, 2018

5.0

I wish I could go right to an app and open it.

Pros

Easy to access, appropriate software for my business.Able to upload documents, help when needed. Great product.

Cons

not being able to use it as an app. I guess it is better running off the internet because I can use it anywhere.

Review Source

MM

Margaret M.  
Owner  
Public Safety  
Used the software for: 1-2 years

### "A Great Tool to Make My Life Easier"

May 10, 2015

5.0

Pros

Willingness to listen and accessibility of staff. It is still a personal touch.

Cons

Cleaning up some information that is no longer valid or useful.

Review Source

AM

Ashley M.  
Office Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Axis Care"

November 10, 2016

5.0

They were so friendly! Our office went through several software demo's and Axis Care was the best by far. They were super friendly. Their software was easy to use and navigate through. It was easy to look at. Definitely the best for our money. Very affordable.

Pros

Price Customer Service Easy to use

Cons

Nothing negative!!!

Review Source

CB

Claude B.  
Director of Operations  
Hospital & Health Care  
Used the software for: 6-12 months

### "Management Software easy to use"

May 6, 2015

4.0

Pros

No bells and whistle, easy to learn, great technical support. Often simple is better. At the end of the day we want a product that is easy to use by people who are not specifically adept at computers.

Cons

Could be stronger at delivering management report flexibility to produce tailor-made reports

Review Source

CW

Cameron W.  
Program Supervisor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use even for those not computer savy"

August 23, 2018

5.0

Pros

Easy to use. Easy functionality. Secure and safe. Works on all devices including mobile. Customization available. Form creation. Reliable.

Cons

So far I have not found anything I dislike. Everything has worked since the transition to AxisCare without error.

Review Source

DS

Derik S.  
Owner  
Public Safety  
Used the software for: 1-2 years

### "AxisCare makes it easy to grow our business."

May 7, 2015

5.0

Pros

I love how well the AxisCare team answers any questions that I may have.

Cons

I would like the marketing calendar to be more user friendly.

Review Source

CL

Cheryl L.  
Owner  
Public Safety  
Used the software for: Less than 6 months

### "RE: Midweek check in"

August 24, 2018

5.0

Pros

The ease of the system to use. It is easy to sign in use telephony and chart tasks for caregivers. They seem to like using the computer system.

Cons

Have not found one yet. I am a new business owner owner and for now the system appears to meet my needs.

Review Source

JD

Jasmine D.  
Office Manager  
Public Safety  
Used the software for: 1-2 years

### "Easy."

August 28, 2018

5.0

pictures for clients profile.

Pros

You can customize it to your liking, very easy and accessible. Step by step if you actually read what to do.

Review Source

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