# Page 25 | AxisCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is AxisCare the right Home Care solution for you? Explore 728 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews --- AxisCare 4.7 (728) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 25 - Reviews of AxisCare ## Showing most helpful reviews Showing 601-625 of 728 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JA John A. Executive Director Public Safety Used the software for: Less than 6 months ### "Unmatched cutomer service!" August 10, 2018 5.0 Pros The software is very user friendly Customer service is exceptional The feature to make you own forms is priceless Cons Honestly can't list any, but my business partner says that she wishes they had a few more forms already designed and archived. Review Source SK Shabnam K. Director of Operations Public Safety Used the software for: Less than 6 months ### "user friendly with great customization" August 28, 2018 5.0 Create a one click clock in. Pros Ease of use. Lay out of calendars. Love the directions/map feature from the office and between client and caregiver. Cons No way to see texts and emails sent to caregivers. Cannot see what user set up shifts or changed them. Review Source MB Margaret B. Owner Hospital & Health Care Used the software for: 1-2 years ### "Axiscare review" May 7, 2015 5.0 Pros Easy to keep up with patients schedules and employee's time worked Cons Would like it if employees could clock in from cell phones Review Source CL Carmel L. LMS Subject-Matter Expert Public Safety Used the software for: Less than 6 months ### "AxisCare" October 4, 2018 5.0 Pros reliable and user-friendly!.it helps me to organize my schedule from in and out of my job, notify me whenever I'm running late to my work. Cons Needs some updates to some features for easier to navigate, lagging sometimes when loading next page. Review Source GM Gerald M. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Great Scheduling Partner for your Business" August 22, 2018 5.0 Pros The ease of scheduling and keeping in touch with the caregivers Being able to see an outlook for the day in one place Cons Creating documents for your specific use is challenging Not entirely certain as to how to sync Quickbooks with AxisCare Review Source GL Gwendolyn L. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Because InHappy" October 28, 2020 5.0 Everyone has worked hard to ensure that I understand the system Pros The ability to track aides time Ability to manage payroll Integration to CHO Cons Making errors on scheduling. I don’t fully understand Alternatives considered [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/) Reason for choosing AxisCare Just took a chance Review Source DO Dana O. Hospital & Health Care Used the software for: ### "Easy to use" June 25, 2014 5.0 Pros I like the ability to run reports and look at different views of client and caregiver calendars. I also like the ease of navigating from screen to screen. Everything is self-explanatory. Cons I wish there were less tabs. For example, when selecting a client's profile, it would be nice if all important information was on this profile page rather than needing to go to the responsible parties and notes. it just cuts out a few steps. Review Source RQ Richard Q. Owner Hospital & Health Care Used the software for: 6-12 months ### "As owner, I've used every facet of this application" May 6, 2015 4.5 Pros Right off, it handles 80% of my needs. Though I'm still working on the other 20% and because you offer customization, I'm trusting that it'll be 100%. Cons I would rather have a mobile app versus mobile access. Some phones and tablets don't interact at the systems optimization. Review Source CR Chasity R. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Just scheduling-" June 7, 2017 3.0 Pros It is is easy to use for scheduling and starting a client. It is a quick storage for follow-up information. Cons Calendars can not be seen on schedules if scheduling marketing or meeting visits, Reports for numbers are difficult and unclear Review Source ML Matt L. Used the software for: ### "" September 11, 2013 5.0 We have been using AxisCare for 18 months, and it has met and exceeded all expectations. We researched several alternatives, and Axiscare had the most functions, looked easy to use, and the cost was very reasonable. We have had awesome customer support - any questions or issues are answered quickly. AxisCare works great on my iPhone and iPad. The marketing function has helped our business grow through tracking leads and referral sources. I would recommend AxisCare to any company that is looking for a new homecare management software. Review Source JM Jenna M. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Learning curve with new software, new to us" May 6, 2015 3.5 Pros The software package has good pricing, and a pretty flexible structure. I can personalize a lot of sections for my company's specific services. Cons There are a few areas that cannot be adjusted once they have been set, so you'll have to delete the entire thing and start again. Review Source FG Freda G. Owner Hospital & Health Care Used the software for: Less than 6 months ### "My life revolves around AxisCare!" April 23, 2017 4.0 I love Axis Care because it keeps me and my business organized. I use it all day long! It is so worth it to plug all your info in for all aspects of your business. Cons It was challenging at first, but I have had all the office support I have needed to make it fit my needs. Review Source AB ALBERTO B. Tech Suport Hospital & Health Care Used the software for: Less than 6 months ### "Really helpful to organize and have better control of our business in general." April 27, 2017 4.0 Pros Easy to manage caregivers and visits. Very useful financial reports. Telephony works good to supervise caregivers punctuality. Cons Not fully translated to Spanish. Dont like that every type of user can verify visits in the Schedule. Review Source JR Jonathan R. Manager Public Safety Used the software for: Less than 6 months ### "Easy to use and navigate. Straightforward." February 7, 2018 4.0 Pros Easy to use. Customer service was awesome ! will work with you with your needs. No technical problems encountered so far. Cons No timeline on creating caregiver notes. It would be great if the software has a timeline integrated on it./ Review Source BH Brock H. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Great Company" April 20, 2017 5.0 The people at AxisCare are awesome. The software is user-friendly and if you have a question the AxisCare team will help you speedily. I already recommended them to a couple people opening Home Care agencies in different areas than mine. Pros Wonderful team. Cons None- that I have come across. Review Source AT Angel T. Admin Assistant Public Safety Used the software for: Less than 6 months ### "It has been a smooth transition for our team." August 22, 2018 5.0 Pros The real time from when a Caregiver clocks in/out to it showing on our end. It also has been very user friendly. Cons So far there is nothing to complain about for this product. Again, it has been a smooth transition for our office. Review Source KK Kevin K. Public Safety Used the software for: ### "AxisCare is awesome!" August 22, 2014 5.0 Pros The system has allowed our company to grow rapidly and to keep our staff on time and where they need to be every shift and every day. The telephony clock system allows the managers to track shifts, and the billing is a breeze with it. Cons The system could use a few more options when it comes to user, caregiver, and especially the family level access. It works as is and is not a great problem, but that would be nice. Review Source CL Cat L. Office Manager Public Safety Used the software for: 6-12 months ### "Great product! Easy to use! " August 31, 2016 4.5 Pros I love how easy it is to use! Everything is very well organized! I also love that our caregivers have an app for things now! Makes our lives a little bit less chaotic! ;) Cons Occasionally have problems when caregivers are trying to set up their username/password. Review Source ME Marie E. Used the software for: ### "" September 11, 2013 4.5 We at Visiting Angels provide non-medical, living assistance services. We switched over to AxisCare in May of 2012. The system was very user-friendly; the transitional period was surprisingly quick and had very little issues. We have not had any major issues since we began using AxisCare. The few minor issues that we encountered were dealt with promptly and efficiently. Based on the ease of use, customer/technical support, and all-around positive experience, I would highly recommend the use of AxisCare Total Homecare Management. Review Source CH Cierra H. Hospital & Health Care Used the software for: ### "Two years with AxisCare, and I couldn't be happier!" July 8, 2014 5.0 Pros This is a user-friendly homecare management program that truly benefits everyone. AxisCare makes management simple and effective with many great features such as telephony, reports, marketing management, lead management, call logs, evaluation alerts, and so much more. They also have an amazing tech support staff. Lauren is awesome and very helpful. Cons I can't list anything negative about this product. Review Source AS Adiannanies S. Office Admin Hospital & Health Care Used the software for: Less than 6 months ### "Easy to used" August 20, 2018 5.0 Pros The system is easy to use . Navigation the section is so bad. The trainer were very help. Scheduling was easy Cons There are way to may section, not everything is on one page where we can just take a quick look at it Review Source BB Bennette B. Owner Hospital & Health Care Used the software for: 6-12 months ### "AxisCare understand service" May 2, 2017 5.0 I appreciate the consistency in service. When I reach out for assistance, AxisCare replies in a service driven manner. I always feel as it's important to them that my concerns are resolved, rather than I am a bother. The service tone is excellent, the overall experience is probably the best I have witnessed in years. Review Source BM Becky M. Owner Public Safety Used the software for: Less than 6 months ### "Great home care software" December 13, 2016 5.0 We've been using Axiscare for almost 3 years. As a new home care company, it was easy to get up and going. As our business has grown, Axiscare has grown with us and provides us the tools we need to schedule our cases and keep track of our caregivers. Pros Ease of use. Review Source KV Kim V. Public Safety Used the software for: ### "AxisCare Private Duty Solution " August 15, 2014 4.5 Pros It's user-friendly and easy to incorporate into your business. Their staff has knowledge of my industry and is able to relate to the day-to-day struggles in the industry and offer solutions. Cons We have no complaints at this time. There were a few bugs in the beginning that have since been worked through. Even with those initial issues, the support staff was able to identify a resolution quickly. Review Source MI MOLLIMAY I. AFTER HOURS COORDINATOR Public Safety Used the software for: Less than 6 months ### "EASIER TO USE THEN MOST HEALTHCARE SOFTWARE" August 21, 2018 5.0 Pros ITS SIMPLICITY, EVERYTHING IS RIGHT THERE. YOU DONT HAVE TO LEAVE A SCREEN TO GO TO ANOTHER. GREAT! Cons I AM NEW TO THIS SOFTWARE SO I REALLY HAVE NOT HAD TIME TO FIND ANYTHING THAT I DISLIKE AT THIS MOMENT Review Source Talk to a Capterra advisor for free and get results within 15 minutes.