# Page 26 | AxisCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 26 - Is AxisCare the right Home Care solution for you? Explore 728 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews --- AxisCare 4.7 (728) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 26 - Reviews of AxisCare ## Showing most helpful reviews Showing 626-650 of 728 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ML Monette L. On-Call Hospital & Health Care Used the software for: Less than 6 months ### "Axis Care is easy to use on a desktop, but does not work so well on any mobile device." August 24, 2018 5.0 Pros It is easy to find information. enter information, and make notes with Axis Care. It also loads quickly and makes sure to check with you at every point to make sure that any changes you are making are correct. Cons Axis care is very hard to use and often does not work properly with mobile devices. Which makes it very frustrating to work outside of the office. Review Source AW Avi W. President Public Safety Used the software for: Less than 6 months ### "full functionality makes this a solid value" April 20, 2017 5.0 Great in tracking the full range of agency activities. Pros Allows the management and tracking of all documents including alarms to flag for renewal Cons Data entry for each client and caregiver is very time-intensive Review Source EH Erica H. Administrative Assistant Hospital & Health Care Used the software for: 6-12 months ### "It is very efficient." August 17, 2018 4.0 Pros It's easy for care givers to use. It makes going paperless easy. The training that you have every month is very helpful. Cons There isn't a app for admin users. There are a few things that need tweaked, but overall I like the app. Review Source TM Tina M. Owner Public Safety Used the software for: 6-12 months ### "The system is very user friendly. " April 27, 2017 5.0 Pros They continually enhance the system with new features to keep up with technology and surpass competitors. Cons As with any system conversion, there is a learning curve to know all about the many features of the system. Review Source CV Cindy V. Owner Hospital & Health Care Used the software for: 1-2 years ### "I thin Axis Care is Awesome" August 11, 2018 5.0 I really like the way Axis Care is always looking to upgrade. It isn’t static. It gets better & better! Pros I like the fact that it is geared towards our industry. I also love the fact that it is so easy to use. Cons I guess it would be that my staff prefers to use the legacy calendar instead of using the beta calendar. Review Source DB Donny B. Hospital & Health Care Used the software for: 6-12 months ### "Home care agency owner using Axis for client/staff database." February 24, 2015 4.0 Pros It does most of what we need, it's very affordable, and we like that Axis asks for feedback and implements change. Cons I have had to make-shift different reports to make useful for our billing/accounting system. Review Source ML Matt L. Hospital & Health Care Used the software for: ### "AxisCare - Satisfied Customer" June 25, 2014 5.0 Pros The product is easy to use. We can access our scheduling system anywhere. It's also made tracking marketing/sales a breeze. I have been able to really identify who are the best referral sources and also which referral sources need more attention. The support team is also fantastic. Cons Nothing. They are so easy to work with, and the product is easy to use. Review Source JW Jill W. President Public Safety Used the software for: Less than 6 months ### "Gusto really works for our small and growing agency" April 24, 2018 5.0 We're very happy with Axix Care. Our Home Care Registry is brand new - and Axis Care held our hands at the beginnoing so we'd get a good start. Thank you Axis Care. Pros Customer Service is sensational. One Sunday, I made a mistake and didn't know how to correct it. I emailed customer support figuring I would get help Monday - but 15 minutes later I got an email with my answer!! This is how customer service is all the time. Scheduling is easy. Cons Some of the menu options are confusing: in particular where to find - the calendar for all caregivers. Review Source DM Dan M. Public Safety Used the software for: ### "AxisCare is recommended" June 4, 2014 4.5 Pros It saves me a lot of time in staying organized. I am able to consolidate all of my files on caregivers and clients in one place. I particularly like the new feature of being able to download files of caregiver documents onto the caregiver's Axiscare page. Cons I would like to see the website on an app so that I don't have to lug around my laptop to meetings. Review Source RP Raelene P. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "My experience" May 6, 2015 4.0 Pros user friendly - it is easy to find things if you ave to look for a certain item or report Cons the bugs that we have had to work out--the vendor has worked with us to continue to help us get what we want Review Source DG Dale G. Used the software for: ### "Visiting Angels Midtown Sacramento" February 2, 2017 5.0 Axis care is very easy to train new staff on. The support team is always available. I would like to see integration with social media platforms to make it a communication platform as well. Review Source AP Ashley P. Hospital & Health Care Used the software for: ### "AxisCare is Amazing!" July 10, 2014 5.0 Pros What I like best about this program is that it is very convenient. My caregivers are able to log on, view their schedules, do their care notes, view necessary information regarding their Patients, and much, much more. Cons There is nothing that I like least about AxisCare. AxisCare has so many features, and it's extremely easy to use. Review Source KW Kelly W. Owner Public Safety Used the software for: ### "New Home Care Company uses AxisCare" March 6, 2014 4.5 Pros The support for this product is great. They are very timely in their responses. You are also able to give suggestions for future upgrades. It's web-based and works on all of our devices (Windows phone, Desktops, iPads) Cons There are a few bugs in the reports that are being worked out but nothing that effects our daily operations. Review Source BH Bree H. Used the software for: ### "" September 11, 2013 5.0 AxisCare has been an amazing tool for our business. Being able to access the software from anywhere is a really nice tool when the managers are on call! There are so many features AxisCare provides that we enjoy such as alerts when caregivers trainings and evaluations are due, alerts that a shift has not been assigned, and being able to set clients to inactive status versus completely removing them from the system. Review Source FC Felicia C. CEO Hospital & Health Care Used the software for: Less than 6 months ### "More Than Expected" April 20, 2017 5.0 I searched for multiple software for my business, and I have found AxisCare to be the best. The system is very easy to use and very affordable. Pros It' s very easy to use. Review Source AM Ashley M. Hospital & Health Care Used the software for: ### "User-friendly and easy to use!" July 8, 2014 5.0 Pros I really like that it is so easy to navigate your way through the pages. Some products are so confusing that you hate to even attempt to use them. I like that you can link CG's to Clients and vice versa. It makes staying on the same page with everyone very easy. Cons I haven't found anything that I don't like about the product. Review Source SD Sarah D. Public Safety Used the software for: 2+ years ### "Everything in ONE place!" August 17, 2018 5.0 I'm not sure if it is iPad specific, but I find that inputting notes (marketing plan...call log....) while in the field is so slow that I simply don't do it anymore. I still LOVE having access to all the information in the field and wouldn't do away with my iPad for that reason--because the size of the information is so much more readable in size and ability to "click" on what I need. Pros The title says it all...everything is in one place and you can easily see how everything relates. Clients to caregivers. Caregivers to schedules and availability. Marketing efforts to referrals and reciprocating referrals to community partners. Quality of leads...I'd have to write a whole journal to express how there really is a relative AXIS to everything in AxisCare! Cons Screen font is small, especially on mobile devices/tablets. There are things I hope get added/improved, like: Ability to add more than one referral source... Drop-down lists of a contacts' classifications in alpha order (not just the order that they were put into AxisCare)... Some more auto-population features... (I know, I really should send the ideas when they are fresh on my mind, because, for example, I can't think of the specific times/things I've wished there was some auto-population.) Review Source MT MaryAnn T. Community Care Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "AxisCare Review" April 20, 2017 5.0 Easy. Was shown once how the system worked. Never an issue Pros Simple Cons Want ability to copy paste client info into a program that will map out location Review Source JP John P. Public Safety Used the software for: ### "Excellent home care software!" October 30, 2014 4.5 Pros Axiscare software has a ton of great, user-friendly features, but the best part is their support. This is my first experience with home care software, and the AxisCare support team has been there to answer all of my questions. The training was great as well. Cons There isn't anything that I dislike about this product or vendor. Review Source BB Brenda B. President Hospital & Health Care Used the software for: 6-12 months ### "Easy to use and great customer support " August 25, 2016 4.5 Pros The interface is easy to use and the technical support is fabulous! Cons I would like to be able to search online for quick answers when I have a problem instead of calling. Review Source CC Craig C. Public Safety Used the software for: ### "Powerful and Intuitive Database" July 17, 2014 4.5 Pros The software enables users to easily add information as well as other users to the program. The software also allows users to compile tons of data and customize the output for analytics reports. Cons There's not much to dislike about the product. It would be nice if users could set alarms on the calendar for meeting reminders. Review Source TA Trinity A. Principal Public Safety Used the software for: I used a free trial ### "Great functionality but not intuitive or user friendly. " May 23, 2017 3.0 I like your software but can't use all the functions. It needs to be mobile friendly. Need GPS clock in/out. It would be good if you have an app for it that is simpler to use. We just need great scheduling, GPS clock in/out, integrate with QuickBooks, and be able to sort out reports. Thanks Pros Great functions for administrator. Office functions are great. Scheduling is made simple and easy to fill in gaps within shifts,. Cons It's not quite intuitive and requires on going training. Not mobile friendly. Too many bells and whistles. Administrator don't need all those functions. Review Source SW Shelley W. Director of Operations Public Safety Used the software for: 2+ years ### "My experience has been very good" April 27, 2017 4.0 NA Pros It is easy to use and the information I need is right at my fingertips. I really like the home page. Cons Sometimes the updates are untimely and when it shuts down for whatever reason it is very hard to do business Review Source mP marisa P. Office Manager Public Safety Used the software for: 6-12 months ### "I love AxisCare. I look up any information that I need for a caregive" August 25, 2016 5.0 Pros Easy to use and navigate. I can set the settings pertaining to certain employees. Cons Not customizable. Would like to add more information pertaining to our business Review Source MO MICHELLE O. pca Hospital & Health Care Used the software for: Less than 6 months ### "axis care is pretty cool" March 7, 2020 5.0 its a pretty cool app for workers in home health or day to day clinical staff. Pros I really like the easy options available for clocking in and out of my shift. I also appreciated that it was easy to use with other features. Cons I do wish they had a w2 option, like something that can keep track of texas and withdrawals for tax returns. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.