# Page 27 | AxisCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 27 - Is AxisCare the right Home Care solution for you? Explore 728 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews --- AxisCare 4.7 (728) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 27 - Reviews of AxisCare ## Showing most helpful reviews Showing 651-675 of 728 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CG Carla G. Accountant Hospital & Health Care Used the software for: 6-12 months ### "Review of product. " May 6, 2015 3.0 Pros User friendly for the most part. The support staff are friendly. Cons Long turn around time for fixing major issues dealing with the bookkeeping end of things. Review Source SB Sean B. Used the software for: ### "" September 11, 2013 5.0 AxisCare has a lot of pros, but in my opinion the biggest is the ease of use. For someone that has been trained on another system or someone who is a brand new user, AxisCare's straight forward layout of the main dashboard and corresponding tabs make it this program very user friendly. Having AxisCare greatly reduces the down time of training new employees and greatly increases office productivity. Review Source BW Brent W. Used the software for: ### "" September 11, 2013 5.0 I switched from ERSP to AxisCare in 2012. Since switching software, my Home Care agency has increased in revenues by $3,000,000/year. I can't say enough about the effectiveness of the marketing component for AxisCare - it has revolutionized the way we get new clients. The customer support has been outstanding, the ease of data migration was seamless, and I could not be happier with AxisCare. Review Source TW Terri W. Hospital & Health Care Used the software for: ### "Very impressed!" June 27, 2014 5.0 Pros The software is very user-friendly, and there are so many features that make it an asset for any company to have. Cons I've found one thing that has been a glitch. When typing in the notes for a client or caregiver, it sometimes freezes up, and you have to edit it to make changes or complete your notes. Review Source JK Jaime K. Office Manager Hospital & Health Care Used the software for: ### "It's alright" May 6, 2015 3.0 Pros Client and Caregiver matching based on attributes is one of my favorite parts. Really helps me know more about the client and the caregiver. Cons The adjustments I have asked for are not being met. I need easy access to print mailing labels and this is still not available a month after my request. Review Source KW Kim W. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "EASY USER FRIENDLY" August 17, 2018 5.0 Customer service is AWESOME, always helpful, and quick. Everyone I have had the pleasure of doing my training with was very knowledgeable and patient. Also when having to call for help, again very patient and helpful. Pros Its great that this system speaks to Quick-books, very convenient with having not to constantly have to reenter client/caregiver information. Cons Its not too much of a CON but I personally would like to delete a profile especially if I plan to never do business with client/caregiver. You can not delete profiles. Review Source KB Kiondra B. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Software" April 20, 2017 5.0 This product is excellent it has all of the components needed to run a successful Home Care Business. Pros Comparability Review Source BH Britt H. Owner Hospital & Health Care Used the software for: ### "It has gone well so far" October 10, 2014 4.5 Pros Responsive customer support. They are available at all times. Cons Caregiver and client numbers aren't on their profiles. So if you need to see their number, you have to get out of their page and go to the listing. Then you have to go back to their page like you did the first time. Review Source CL Carley L. Hospital & Health Care Used the software for: ### "AxisCare Homecare Management Review " July 1, 2014 5.0 Pros It's user-friendly and easy to track education and training deadlines. Care note tracking and scheduling are very user-friendly. Cons It would be good to be able to set a number limit to visits for clients who go through the VA, etc. and only get a certain amount of days allowed. Review Source RA Rachael A. Patient Care Coordinator Public Safety Used the software for: 6-12 months ### "AxisCare has some amazing features that helps operations run smoothly!" May 6, 2015 5.0 Pros This product is very straight forward and user friendly. Cons We would love to have the Geo-Coding feature for Telephony. Review Source TN Tina N. Director of Nursing Hospital & Health Care Used the software for: ### "Awesome Program" August 12, 2014 5.0 Pros The software is easy to use. It's intuitive, and you don't have to have your staff be computer specialists to use it! We had a short inservice, and everyone was able to document in this system. Cons I would like to be able to choose different page layouts for assessments. Review Source AR Audra R. Hospital & Health Care Used the software for: ### "AxisCare Review" July 8, 2014 4.5 Pros I really enjoy that it is user-friendly and provides several different ways to accomplish the same task. Cons I would prefer if it didn't change multiple tabs if two different clients are selected. I also would prefer if it didn't time out and cause me to log in again. Review Source JS Jerry S. Used the software for: ### "" September 11, 2013 5.0 AxisCare actually makes time for us. It cuts down on the time it takes to manage schedules, do payroll and invoicing, and with AxisCare's direct input to our accounting system, the data flow is seamless. What used to take hours, now takes minutes. I have not found another system that works any better, we are very happy with the results. Review Source JS Jerry S. Director of Finance Used the software for: ### "Axis Care - The time maker" July 10, 2014 5.0 Since we have been using Axis Care, it has greatly reduced the amount of time it takes to do scheduling, payroll, and billing. It has great integration with our accounting software, and just a few clicks is all it takes to get invoices and payroll generated. Since time is money, Axis care makes us money because it saves so much time. Review Source BP Benjie P. Owner Used the software for: ### "Happy we chose AxisCare" July 10, 2014 5.0 I have been very impressed with the ease of use and loads of features AxisCare provides. I honestly don't utilize everything I should in the software, but I am glad to know it has everything I need. From marketing to payroll to caregiver management, our efficiency and effectiveness has improved. I am very happy with the product. Review Source KJ Kerline J. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Good product " January 11, 2017 4.0 Its user friendly and my caregivers love the mobileapp feature to clock in & out. Review Source ME Mary E. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Axis Care it is great software system" June 26, 2015 5.0 Pros That it pulls up the caregiver names and phone numbers that are closest to the clients when you are looking for someone to fill a shift in a hurry. This system is great it does it all I'm still find new thing to use in my daily use Cons I can't seen to find anything about the system that I don't like I am still find new thing ever day that I love more that I did not know was there. This system will do anything and everything for you its great. Review Source BP Benjie P. Used the software for: ### "" August 29, 2013 5.0 AxisCare has improved our overall office efficiency, and reduced the amount of time I have to spend on payroll and billing each week. We really appreciate the marketing component, which helps us track our visits as well as our leads and conversion rate. I am extremely happy with AxisCare as our Homecare management system. Review Source WT Wendi T. Hospital & Health Care Used the software for: 2+ years ### "Great scheduling software" August 22, 2018 5.0 Appreciate the quick response from customer support when needed. Pros easy to glance at and know multiple variables in regard to multiple employees at once. Can customize colors to make it easy on the eyes. Cons Constant helpful tips from team. However, I am sure this is helpful to others. Just a personal preference. Review Source CF Casey F. Public Safety Used the software for: ### "AxisCare Has Helped Grow Our Business" April 18, 2014 5.0 Pros I love being able to track all of our marketing visits. It has given us the ability to better track exactly where our referrals are coming from. Cons No negatives. Any time we have an issue, the AxisCare support staff can walk us through a solution. Review Source SW Shelley W. Public Safety Used the software for: ### "I have been using AxisCare for a few years" June 24, 2014 4.5 Pros It is user-friendly and allows us to match caregivers and clients quickly. Everything I need to do my job efficiently is at my fingertips. Cons This is not necessarily a dislike, but there are so many features that I do not have time to explore. Review Source SS Stacy S. Director of Marketing Public Safety Used the software for: ### "I like AxisCare!" July 14, 2014 4.5 Pros I like that it is always being perfected based on feedback and that it is so specifically created for the home care industry. Cons Some functions do not work often. They seem nice in theory but do not actually work properly. There are errors. Review Source AS Angelique S. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Current Customer " April 20, 2017 5.0 Great company, I am glad I was referred to this company. Review Source SL Scott L. Owner Public Safety Used the software for: 2+ years ### "I've used AxisCare for my agency for over 6 years, and hightly recommend it!" August 22, 2018 5.0 I recommend calling these guys and taking a demo. This is a seasoned, well designed system that does everything it claims. Pros AxisCare does everything I need it to do, and more. It has more features than I even use! The development team is constantly improving the product. The support is excellent and very quick to respond and resolve any issues, which frankly, are few and far between. AxisCare integrates with Quickbooks smoothly. I love how I can staff from my car on my mobile device as easily as I can from my desktop at the office. In my over six years of use, the system has only been down once, for an hour or two. That's it! The reliability of this product is outstanding. Cons No real cons. The only thing I'd say is, like any system, AxisCare has a learning curve. The support team does a fantastic job minimizing the time it takes by providing one-on-one training whenever we need it, as well as online tutorials. There are help icons all over the site to provide quick tips and insights on the various features and functions. The coolest thing to me is, years ago, I had suggested those help icons to the development team, and they implemented it! I love how they take user's ideas to keep making AxisCare better and better. Review Source SF Simon F. Hospital & Health Care Used the software for: ### "Getting there" March 6, 2014 4.0 Pros Customer service Cons Care notes can't be seen by all caregivers of a client, and info should be integrated throughout transition. If it is input, then it should be copied to each page (eg - applicate to care give or lead to client). Review Source Talk to a Capterra advisor for free and get results within 15 minutes.