--- title: "AxisCare Home Care Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AxisCare Home Care Software - reviews, pricing plans, popular comparisons to other Home Care products and more." source_url: "https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # AxisCare Home Care Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AxisCare Home Care Software ## What is AxisCare Home Care Software? Designed for enterprise-level non-medical Personal Care and Medicaid agencies, AxisCare's award-winning, web-based scheduling and management software allows agencies to manage and grow with confidence. AxisCare's Scheduled Reports simplify reporting by automating generation with precise specifications, ensuring accurate data for critical business decisions. AxisCare's Veterans Affairs and Medicaid billing services streamline reimbursements. VA billing experts configure your system, prevent recoupments, and manage claim submissions with direct payments. Medicaid specialists deliver accelerated payments with clean EVV processing, reduce denials through claim scrubbing, and help explore additional revenue opportunities through waivers and MCOs. With robust scheduling, GPS Mobile App, EVV, hospitalization tracking, medication reminders, payment processing, and custom reporting, AxisCare is the easiest-to-use software in Home Care. ## What is AxisCare Home Care Software used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/) Recognitions Shortlist Overall rating Based on 738 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Pros & cons Efficient office operations platform Comprehensive home care solution Frequent technical glitches Complicated billing and payroll Starting price $325 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Home Care / 2026 - Home Health Care / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AxisCare Home Care Software alternatives Highest Rated [4.3 (13)](https://www.capterra.com/p/214865/Nova-RIS/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.0 (1,286)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.1 (20)](https://www.capterra.com/p/231841/gGastro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [ZoomInfo Copilot](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/) [4.3 (6)](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/) [View all alternatives](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/alternatives/) ## FAQs about AxisCare Home Care Software Overview ### What problems does AxisCare Home Care Software solve? AxisCare Home Care Software solves fragmented home-care operations by centralizing client, caregiver, applicant, and referral records, scheduling, notes, alerts, and communications. It helps coordinators fill open visits, avoid double-booking, match caregivers to client needs, track credentials and visit time, and support payroll, billing, and compliance for agency office staff and field caregivers. Answer based on 448 reviews Overview ### Which roles and teams benefit most from AxisCare Home Care Software? AxisCare Home Care Software is most used by home care agency owners, presidents, CEOs, and directors who oversee business performance, service delivery, and growth. Operations and office managers manage daily workflows, while schedulers and care coordinators assign caregivers, track client needs, and maintain reliable visit coverage. Answer based on 678 reviews Overview ### What company size and industries is AxisCare Home Care Software built for? AxisCare Home Care Software is for enterprise-level non-medical and personal care agencies, including those billing Medicaid, yet 88% of reviewers are small businesses in Hospital & Health Care (70%). It also serves midsize businesses (10%) and enterprises (2%), with Public Safety (17%) and Health, Wellness and Fitness (8%) users. Its most common use case is home care (61%). Answer based on 729 reviews Features and Usability ### What are the key features of AxisCare Home Care Software? AxisCare Home Care Software includes time tracking and scheduling for organizing visits and helping caregivers view schedule changes, plus mobile access for field work. Client management supports basic operations, while billing and invoicing record payments. Electronic signatures support client and caregiver documentation. It also covers HIPAA Compliant and Compliance Management. Answer based on 51 reviews Integrations ### Which third-party tools and platforms does AxisCare Home Care Software integrate with? AxisCare Home Care Software integrates with QuickBooks Online and supports over 20 integrations, including ADP Workforce Now, ApplicantStack, Apploi, CardConnect, CareAcademy, Google Maps Platform, Microsoft Power BI, and Paylocity. These connections cover accounting, payroll, recruiting, payments, training, mapping, reporting, and workforce management. Answer based on 45 reviews Getting Started and Support ### How easy is it to onboard and train a team on AxisCare Home Care Software? AxisCare Home Care Software offers live online training, webinars, documentation, and videos to support implementation and ongoing learning. Reviewers report that caregivers, coordinators, and nontechnical staff often learn core scheduling, clock-in, and daily tasks quickly. Administrators and teams adopting advanced reporting, configuration, or unfamiliar workflows may need more time, repeated training, and support. Answer based on 124 reviews Getting Started and Support ### What customer support options does AxisCare Home Care Software offer, and how do users rate the experience? AxisCare Home Care Software offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as responsive, knowledgeable, and helpful, with quick answers and effective troubleshooting. Some users report delays reaching representatives, inconsistent follow-up, or unresolved issues that receive workarounds rather than permanent fixes. Answer based on 221 reviews Security ### How does AxisCare Home Care Software handle data security and access control? AxisCare Home Care Software protects information with secure, cloud-based storage and dated documentation, while supporting multi-user access across smartphones, tablets, and desktops without reviewers reporting compromised security. Reviewers also describe secure onboarding, payroll, and invoicing integrations. However, some users want security rights that restrict access to additional areas, and caregivers can encounter username/password setup issues. Answer based on 11 reviews Ease of use ### How easy is AxisCare Home Care Software to use? AxisCare Home Care Software makes daily home care scheduling and recordkeeping easy to learn for office staff and caregivers. Agencies value its clear interface, mobile access, shortcuts, and customizable tools for routine work. True beginners may need initial guidance, and some scheduling edits, such as blocked days or shared care, can feel less flexible. Answer based on 240 reviews ## Who uses AxisCare Home Care Software? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Efficient office operations platform 93% positive reviews out of 71 Most reviewers find office staff management improves organization, streamlines communication, and simplifies daily administrative tasks. Alison S. Owner, 11 - 50 employees. "It makes my job managing more seemy business organized and keeps things running smoothly." Frequent technical glitches 39% negative reviews out of 111 Some users say bugs and issues cause system errors, messaging delays, and require time-consuming workarounds or fixes. Comprehensive home care solution 100% positive reviews out of 36 Most users report home care management is user-friendly, tailored for agencies, and supports all essential operations. Complicated billing and payroll 40% negative reviews out of 68 Some reviewers describe billing and payroll as confusing, manual, and lacking seamless integration with accounting systems. Scalable business management tool 100% positive reviews out of 20 Reviewers appreciate business growth features that adapt to expanding needs and facilitate smooth company scaling. ## Features AI summary Based on 815 Home Care reviews Capterra data shows that buyers of Home Care software rank the following features as their top priorities: - **Scheduling** (**67%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**62%**) - **Client Management** (**57%**) AxisCare supports all three of the features reviewers value most: **Scheduling**, **HIPAA Compliant**, and **Client Management**. Together, these capabilities help businesses coordinate caregiver visits, protect sensitive client information, and keep care records organized, allowing teams to deliver reliable care and manage daily operations more efficiently. Mobile Access It gives you the flexibility to access schedules, clock in/out, and manage tasks from anywhere. Reviewers indicate mobile access is valuable for caregivers in the field, though some mention limited admin functions and occasional issues with geofencing or app usability. Scheduling With this capability, you can easily create, adjust, and manage recurring schedules, track hours, and assign shifts. Reviewers appreciate how user-friendly and flexible the scheduling is, noting real-time updates and mobile access help keep everyone informed and organized. Client Management AxisCare offers you comprehensive tools to manage client information, care notes, and schedules in one place. Some reviewers find it easy to track client details, incidents, and care plans, and say it simplifies daily operations and improves record-keeping. Agency Management Enables an agency to run efficiently and manage both its staff and their assigned patient cases. Carer Coordination Supports communication and messaging between caregiver staff, caregiver and agency manager, family and caregiver, and patient and caregiver. Clinical Charting Enables the recording of notes during in-home visit and supports direct uploading of progress notes into the system. AxisCare Home Care Software 10 features ### All Features - Agency Management: Enables an agency to run efficiently and manage both its staff and their assigned patient cases. - Carer Coordination: Supports communication and messaging between caregiver staff, caregiver and agency manager, family and caregiver, and patient and caregiver. - Client Management: AxisCare offers you comprehensive tools to manage client information, care notes, and schedules in one place. Some reviewers find it easy to track client details, incidents, and care plans, and say it simplifies daily operations and improves record-keeping. - Clinical Charting: Enables the recording of notes during in-home visit and supports direct uploading of progress notes into the system. - Electronic Visit Verification (EVV): Logs client visits and other in-home activities, to verify for Medicaid reporting and to record patient information and progress. - Mobile Access: It gives you the flexibility to access schedules, clock in/out, and manage tasks from anywhere. Reviewers indicate mobile access is valuable for caregivers in the field, though some mention limited admin functions and occasional issues with geofencing or app usability. - Mobile App: Access the system via a mobile application - Point of Care: Conducts and captures information from assessments and clinical documentation to determine and generate plans of care. - Scheduling: With this capability, you can easily create, adjust, and manage recurring schedules, track hours, and assign shifts. Reviewers appreciate how user-friendly and flexible the scheduling is, noting real-time updates and mobile access help keep everyone informed and organized. - Time Tracking and Scheduling: Simplifies shift tracking and management, and facilitates the assignment of caregivers to clients. --- Get Advice We can help you find the software with the features you need. Features 4.4 (720) 4.4 Based on 720 reviews ## Pricing Value for money 4.5 (513) Basic $325.00 Other,Per Month Value for money 4.5 (513) 4.5 Based on 513 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (658) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (658) 4.6 Based on 658 reviews ## User reviews Overall rating 4.7 Based on 738 reviews Filter by rating Counts reflect reviews available in this feed. 5(526) 4(170) 3(26) 2(11) 1(5) Mentioned topic Recent reviews first, then most helpful Carissa W. RN Used the software for: Less than 1 year ### "Feature-Rich, Easy to Use, and Backed by a Helpful Support Team" 4.5 November 3, 2026 It solves a gap in communication between office users. We are able to identify mistakes quicker and easier, which helps with efficiency Pros I love how detailed it is, there's so many great features and easy to use. What I like best is how helpful the support team is. It's been an easy process since we were initially introduced to the system. The support was specific to our state requirements and answered all of our questions Cons The only thing so far that I do not like is having to calculate the hours that would be required for a scheduled shift. For example if a consumer receives an auth for 8.25 units and we scheduled them at 10am we also have to calculate the end time of that shift, instead of the app automatically adjusting the time to reflect what the end time should be for that shift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Daniela L. Virtual Assistant Used the software for: Less than 1 year ### "Easy Way to Keep Caregivers Informed and Connected" 5.0 October 31, 2026 Keep notifications and schedules up to date and in easy view to avoid double-booking personnel. Pros It is an easy way to stay in touch with caregivers and keep them informed in new shifts, modifications, or cancellations. Cons I just think the range of message settings could be a bit bigger Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Allen-Michael H. Manager Used the software for: 1-3 years ### "Easy to Use and Scales Well—Impressive AI and CareAcademy Integration" 4.5 October 28, 2026 I think using AI for things like caregiver call-ins and similar tasks is going to be a game changer. Pros I really enjoy that AxisCare has an easy-to-use platform. Training new team members is a breeze thanks to AxisCare’s helpful training videos. We have multiple locations, and as we’ve grown, AxisCare has continued to be a great fit for our company. The AI features they’ve added recently have genuinely impressed me. Integrations with CareAcademy are awesome. Cons I do wish some of the older training videos were updated to match the new look of AxisCare, since a few of them feel a bit out of date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Carla R. Revenue and Operations Manager Used the software for: Less than 1 year ### "There's ore potential that can be unlocked - Reach out to me : )" 4.5 October 27, 2026 They solve the scheduling issue and messaging caregivers quicker. Pros Automated Workflows - especially with Scheduling and Real time view. Cons The limitations in task management. I'd like to be part of the process to better it. But there is so much more they can do. For instance if a new client just started the automated workflow should automatically create tasks, assign it to the administrator for those due date. 10 Day Courtesy Call, First home Visit. Etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Superviser Used the software for: 1-3 years ### "Easy to Learn and user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 Over all, I don't have any complains about AxisCare. It is easy to navigate and evert feature is designed in a way the easy to learn. Pros What I like most about AxisCare is how easy its features are to learn, along with the support provided if help is needed. Cons I haven't found any downsides to Axiscare so far, it's very user friendly and all of the features are intuitive and simple to understand and learn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Accounting Manager Used the software for: 3-5 years ### "Excellent HomeCare Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Overall it is a great program that allows us to keep most of our operations in one place. The few times I have had any issues or questions, the customer service response has been quick and effective. They provide us with notices and updates and offer training options and webinars to keep us up-to-date. Pros Real-time tracking of our clients, caregivers, leads, and applicants in one place that allows the team to be current on any new information regardless of where they are. They offer several integrations that make onboarding, payroll, and invoicing a much easier and secure process. Cons That there is not a timecard feature that is specifically for administrative staff to be able to make onboarding, timekeeping, and payroll a smoother process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Nurse Used the software for: 3-5 years ### "Nurse/marketer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Axiscare has been a life saver for me. I like how precise and easy it is for me to do my job as a nurse. Pros Axiscare provides a place where all my work needs are met. It’s easy to maneuver and keeps up with my appointments daily. Cons There is nothing that I don’t like about Axiscare. It’s very easy to keep up with. Once, you learn the basics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Scheduling manager Used the software for: Less than 1 year ### "Scheduling mananger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 mostly easy to use, refreshes on regular usually no glitches, runs well in the background. Only sometimes it may not refresh on the app, but the desktop is good Pros Easy to use and if you make a mistake its not permanent. Easy to undo something if you have erased a visit. Cons scheduling block is what the caregiver is not available not what they are. Makes it hard to schedule Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jennifer P. Owner Used the software for: 3-5 years ### "Axiscare- the best solution for homecare agencies " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Overall, AxisCare delivers strong value and has become an essential part of our day-to-day operations. Highly recommend. Pros We’ve had a fantastic experience with AxisCare. The platform is reliable, easy to use, and truly designed with home care agencies in mind. Customer Support has been outstanding—responsive, knowledgeable, and always willing to help problem-solve quickly. It makes a big difference knowing you can reach someone who understands your business when you need it most. From a communication standpoint, AxisCare keeps everything running smoothly between office staff, caregivers, and clients. Scheduling updates, notes, and alerts are clear and timely, which helps us stay organized and provide better care. The employee payroll features are another huge win. They simplify time tracking, reduce errors, and make processing payroll much more efficient. Cons Reporting could be better. While the system handles day-to-day operations well, the reporting features feel limited and not as intuitive as they should be. Customization options are somewhat restrictive, making it difficult to pull exactly the data you need without extra steps or workarounds. It would be helpful to have more flexible filters, cleaner layouts, and easier ways to export and analyze data for decision-making. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Junior Care Manager Used the software for: 1-3 years ### "Junior Care Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 It great to be able to clock in and clock out and do our work notes. Its easy to keep up with our time and go back and read past Pros Its very easy to use and convenient and it so simple that we cant go wrong on it. All the features are great. Cons The simplicity of the app is great. Its easy to keep to go through all of the actions we need to complete the job steps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.