--- title: "Fastrax Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fastrax Software - reviews, pricing plans, popular comparisons to other Service Dispatch products and more." source_url: "https://www.capterra.com/p/135069/Fastrax/" page_type: "product" language: "en" --- # Fastrax Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Fastrax ## What is Fastrax? Ergos Software Inc. is a custom all-in-one service software solution that was designed to fulfill the needs of the service industry. Whether it be HVAC, Plumbing, Electrical, New Construction, etc. - We are completely customizable and can be tailored to meet your specific business needs. Ergos delivers fully automated cutting edge technology to help drive company revenue and growth, while still managing to maintain a constant relationship with customers. ## What is Fastrax used for? [Maid Service](https://www.capterra.com/maid-service-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Plumbing](https://www.capterra.com/plumbing-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $160 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fastrax?[Manage this product listing](https://www.g2.com/products/ergos-software-solutions-fastrax/claim_requests/new?auto=true) ## Fastrax Overview Updated September 2026 AI summary Fastrax supports small businesses managing field service operations with tools for dispatch management, billing and invoicing, electronic signatures, and work order tracking. Covering categories such as field service management and service dispatch, it offers features like GPS, mobile access, inventory management, and optional contract or maintenance scheduling. Fastrax is available on cloud and a wide range of device platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fastrax 5.0 (4) VS. [4.7 (2,745)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $160 Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.6 (2,715) Value For Money 0.0 (0) Value For Money 4.6 (2,490) Customer Service 5.0 (4) Customer Service 4.7 (2,615) ## Fastrax alternatives [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (1,483)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (496)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (340)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about Fastrax Overview ### What company size and specific industries is Fastrax built for? Fastrax is designed for service businesses of all sizes across the service industry, including plumbing, HVAC, electrical, and new construction companies. It also fits many other field service and trade-based organizations that need software suited to operational work in service environments. Features and Usability ### What are the key features of Fastrax? Fastrax includes accounting, dispatch, job costing, and reports for managing service operations. It also offers work order management, scheduling, routing, and technician management, plus GPS, location tracking, and mobile access. Additional features cover billing and invoicing, inventory management, preventive maintenance, electronic signature, and customer databases. Getting Started and Support ### What training and onboarding options does Fastrax offer? Fastrax provides in person training, live online sessions, webinars, and documentation to support team onboarding. In person and live online formats allow guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Fastrax offer? Fastrax provides 24/7 live rep support and chat. Those are the only listed support channels, and no reviewer feedback on support is available to describe response times, helpfulness, or common frustrations. Users can reach support through either channel for assistance at any time. ## Features AI summary Based on 4,034 Service Dispatch reviews Not all Field Service Management products cover every feature buyers care about most. Here’s what Capterra reviewers highlight as essential when choosing a solution: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Fastrax includes **Mobile Access**, which gives field teams access to job details and updates while working on-site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, the product offers **Customer Database** (**66%**) and **Scheduling** (**61%**), which can help businesses keep customer records organized and coordinate service appointments more efficiently, helping teams stay informed in the field and manage daily work with better visibility. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contract/License Management Track, store, and access client contracts or licenses Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Fastrax 32 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Create, manage, and send invoices or bills to customers Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Notifies field service workers of their upcoming assignments. Manage sending personnel and resources to a site as needed Digitally sign online documents System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Monitor product stock levels Track and manage inventory levels to maintain proper supply Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Track asset locations using GIS and GPS technology. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Access the system via a mobile application Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases Swipe a credit card or manually process payments while with the customer in the field Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Generate quotes or estimates for customers Schedule repeating appointments based on a duration of time Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization. Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $160.00 Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TP Trent P. Technician ### "Technician Tablets are great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 6, 2015 I am thoroughly satisfied with how flawlessly the tech tablets work in sync with the office staff. I am able to dispatch, arrive, and close out my own calls. The tablets allow for constant communication between me as a tech and all office personnel. The tech app itself comes with a presentation tool to help land more sales, along with an option to attach images of before/after work performed. Overall, a seamless product! highly recommend. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mason R. CEO ### "Affordable Software Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 1, 2015 We truly did get a small business price for a software that met all our business needs. The seamless integration allowed for all our data to be converted and our business to be up and running on Ergos in a matter of just two weeks. Best part about it, is our ability to request just about any custom work and have our needs met within days. Great product, definitely recommend for small and large businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Leslie B. Office Manager ### "Very Happy with Fastrax" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 3, 2015 Working with Ergos has been a really awesome experience for us!!! It has been a much easier integration than expected. We are excited because It is cloud based , with real time interaction with our Techs. It is very user friendly and easy to use. Also the customer service has been excellent. We are able to ask questions and get immediate answers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kyle W. CFO ### "Awesome people great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 3, 2015 They have always gone above and beyond and been very patient with me. Thanks team for being there! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.